HT4972 Unable to connect to iTunes to update to iOS 5?

I'm trying to update to iOS 5 but whenever I do, even after several restarts of my pc, it keeps telling me that I need to check my network / internet connection, which is definitely working as you can see, I'm online now!!
I can't update directly from my iPod Touch (3rd Gen) as there isn't the option for software updates under Settings---->General.
I've got the latest version of iTunes as I only downloaded it tonight (I have no idea why I somehow lost my old version on my pc, but I'd not used it for well over a year so may have removed it in error? But regardless, the latest version has been installed and is working fine as far as sync to iPod etc, but it just won't connect to the internet?
Can anybody tell me what I'm missing here please?
Many thanks
BibbyBear

Here's a link to try and resolve the internet connection for itunes.
http://support.apple.com/kb/TS1490
Also the update isn't available in settings unless you're already running iOS 5.

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I have iPad which was updated to iOS 8.1.1 recently and after boot up of the iPad; it is asking me to connect to iTunes.
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It means that the iPad has gone into recovery mode (all software has bugs, operating system updates don't always go smoothly). You will need to connect the iPad to your computer's iTunes by its cable, and that should recognise the iPad and let you reset it back to factory defaults - you can then restore to you backup, or just resent your content to it.
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I have not experienced this.
but I would try...
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force power down if the above give you trouble.
Hold down both the Sleep/Wake button and the Home button. Ten seconds or more. Hold until the Apple logo appears.
more details on re-booting:
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   http://support.apple.com/kb/HT1414?viewlocale=en_US&locale=en_US
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I cannot connect to ITunes after updating to IOS 7.0.2,cannot update my apps nor download new apps. When I tap the quick test for IOS diagnostics it says it cannot verify the ticket number.

After updating to IOS 7.0.2 in my Ipad mini I cannot update my apps nor download new apps . It says "cannot connect to ITunes. " it's been almost 3 wks now. I have tried resetting it and trying other options like changing the DNS to just 8.8.8 etc but to no avail. I try to run the IOS diagnostics but it couldn't verify my ticket number. Everytime I open my mail it cannot identify server identity " Apple.imap.yahoo.com." But I just clicked "continue" anyway so I could get my mail.

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Hello jaybearden,
Thanks for the question. After reviewing your post, it sounds like you are not able to restore the iOS device since you get an error 9. I would recommend that you read this article, it may be able to help the issue.
Resolve iOS update and restore errors - Apple Support
Check your security software
Related errors: 2, 4, 6, 9, 1000, 1611, 9006. Sometimes security software can prevent your device from communicating with either the Apple update server or with your device.
Check your security software and settings to make sure that they aren't preventing a connection to the Apple servers.
Thanks for using Apple Support Communities.
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Make sure that other devices (portable computers, for example) are able to connect to the Wi-Fi network and access the Internet.
Try resetting (turning off and then on again) your Wi-Fi router.
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via: Can't connect to the iTunes Store
http://support.apple.com/kb/TS1368
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 Cheers, Tom

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HT4972 Unable to connect to iTunes to update to iOS 5?

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