HT4993 I am putting my card info to download things from iTunes but say I have to contact iTunes for support
I am trying to download apps but won't take my card
Click here and ask the iTunes Store staff for assistance.
(104062)
Similar Messages
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On new Ipod touch 5th, in billing info we put in card info and it comes back saying "For assistance contact itunes support" and it wont let us continue. what do we do so we can continue?
Do what it told you to do.
Contact itunes support -
My kids have their own AppleIDs but have entered my credit card info to make purchases from their own devices. How do I remove my credit card information to prevent them charging to my card?
Hi Sconnor_USA,
You may be able to select None as a payment method, rather than having a credit card on their accounts with this article:
Change or remove your payment information from your iTunes Store account (Apple ID)
If you cannot select none, this article should provide more information on why:
Why can’t I select None when I edit my Apple ID payment information?
Thank you for using Apple Support Communities.
All the very best,
Sterling -
the credit card info on the account has changed but for some reason there is no option for me to make the changes. In addition, cloud has stopped working and all other programs that need to be updated cannot be??
Make sure that EVERY DETAIL is the same in every place you enter your information
-right down to how you spell and punctuate the parts of your name and address
Change/Verify Account https://forums.adobe.com/thread/1465499 may help
-Credit card https://helpx.adobe.com/utilities/credit-card.html
-email address https://forums.adobe.com/thread/1446019
-http://helpx.adobe.com/x-productkb/global/didn-t-receive-expected-email.html -
"payment card info should be copied from the reference document" very urgen
hi people,
In ECC
In the sales order ,we have a payment card field where we enter the credit card info of the customer. While doing the returns order by referring the same order, the credit card info should be copied from the sale order.
Scenario: If a customer does a sale thru his credit card and when he returns.
The same sale value should be credited back to his credit card.
how to achieve this functionality.Issue resolved
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I have a avchd file approx 15min in length on a sdhc card. My camera says there is one file. When I put the card in the PC ( Win8.1), the PC says there are 2 files, one is 11mins approx and the other is 4mins long approx. If I bring these files into premier CS6 they are both identical length of 15mins What is going on here??
Hi and thanks... kinda getting there but still unsure WTF. I have found that the files are split at 197gb (consistent with other uses on the web), however when I import them into premier cs6 they are 15mins and 29secs, on the SDHC card the file size is 197gbfor the larger, then the shorter one is 634mb. BUT when I import both files into premier cs6 they are identical size and length both are 15.29.19 or 15mins 29sec and 19frames. I have put the card in the camera and run that as an external and it sees the files as 2 split files while if I view the files straight off the camera there is only 1 file. Why it says there are 2 files of different sizes and premier imports them as 2 identical files is a mystery to me! I have also gone back and looked at some archived footage on another card and yes there was one split file when the size exceeded 197gb but of course when I imported that footage nothing was missing because cs6 imported the file as a complete 'take' of the whole length
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I have the iPhone 4 and I put a vanilla gift card visa on there and i used all the money on there I can't update any of my apps till I get rid of the gift car and I don't want to put another card on there please help me I just need to have the option noneI have the iPhone 4 and I put a vanilla gift card visa on there and i used all the money on there I can't update any of my apps till I get rid of the gift car and I don't want to put another card on there please help me I just need to have the option none I've checked.
Need to Resume download to complete the ongoing Process.
Last Resort, put the iPhone in DFU mode (Google How to do that). Connect in iTunes. Follow on-screen prompts to Restore. All Data would be lost, if not backed up earlier.
To save the photographs you may have to use third party software. Google is your friend. -
Does anyone know how to change the country associated with your CC account. I need to change my credit card info as well as my address and country - I have moved from NZ to Australia and would like info on how to do this.
Make sure that EVERY DETAIL is the same in every place you enter your information
-right down to how you spell and punctuate the parts of your name and address
Change/Verify Account https://forums.adobe.com/thread/1465499 may help
-Credit card https://helpx.adobe.com/utilities/credit-card.html
-email address https://forums.adobe.com/thread/1446019
-http://helpx.adobe.com/x-productkb/global/didn-t-receive-expected-email.html
-http://helpx.adobe.com/x-productkb/policy-pricing/change-country-associated-with-adobe-id. html -
HT2693 When I enter credit card info on my apple I'd I found msg that please contact iTunes support
When I enter credit card info on my apple I'd I found msg that please contact iTunes support
kindus wrote:
... msg that please contact iTunes support
To Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact -
HT201304 Do you have to fill out credit card info to download a FREE game
Do you have to fill out credit card info to download a FREE GAME
How to Get Apps From the App Store Without a Credit Card
http://ipadhelp.com/ipad-help/how-to-get-free-apps-from-the-app-store-without-a- credit-card/
Creating an iTunes Store, App Store, iBookstore, and Mac App Store account without a credit card
http://support.apple.com/kb/ht2534
Why can’t I select None when I edit my payment information?
http://support.apple.com/kb/ts5366
If None is not available - On your computer launch iTunes and click “iTunes Store” in the left navigation pane. Click the “down arrow” next to your name at the top right side of the page and click “Account.” Enter your username and password and click “View Account” to log into your account information. Next to your Payment Type, click “Edit.” Select the “None” button and click “Done.” Confirm that your card has been removed by returning to the Apple account information screen. Under Payment Type, it should say that there is no credit card on file.
iTunes Store: Changing your payment information
http://support.apple.com/kb/HT1918
iTunes Store Accepted Forms of Payment
http://support.apple.com/kb/HT5552
Cheers, Tom -
Hello, I wonder is there any additional charges applied after I removed my credit card info? I was being charged but i can't login to itunes couldn't check what items was being charged in this case. Anyone pls help, thanks.
When the regular customer service reps fail, try one of these:Send an email to the team at "[email protected]". Include:
Account number
Full name
Service address
Best contact phone number and best time to call
A description of the problem
One of their problem resolution specialists should contact you to follow up, usually by phone. They seem to be quite a bit sharper than the regular customer service reps.-OR-Use the feedback form at http://customer.xfinity.com/help-and-support/vp-contact-form.You might also try Twitter (https://twitter.com/ComcastCares/) and Facebook (https://www.facebook.com/Xfinity).
Comcast sometimes responds to questions here in the forums, and sometimes they do not. When they do the typical response time is somewhere between a few hours and a few days. -
I have an iPhone and recently bought an iPod 4 touch what l am using the same apple ID for. The iPod won't let me download songs from iTunes it is asking me security questions which I don't think I have put answers to in the first place, because of this it won't let me buy any songs on iTunes
It's probably asking you to verify the security code found on the back of your credit card.
Regards. -
Asked to put security questions and answers. Click "Done" and it does not lead me anywhere. Now cannot download anything from iTunes Store.
Anyone has been having this problem?I have the same issue, bteween France and The Netherlands. No solution found yet.
Worse even. My credit card is not from The Netherlands, and the dutch store does not accept a creditcard from outside NL. So i used my french card to buy one app using France has my home country. Luckily the app's language remained English, but now the french store seems to be offering me frech versions of existing (free) apps which i dont want. So i cant use the updates.
i cant change the country back to Neterlands, without using a credit card. I can make a new ID, but the old one remains stuck with the french store, pffff It seems the only solution is to create a new ID via a "purchase" of a free app, but the older free apps all may need to be reinstalled that way.
Typical Apple ..... ? ! !
I may regret having purchased this ipad..... -
Can i use an iTunes Gift Card to rent a movie from iTunes on my iPad? And if so, how?
Can i use an iTunes Gift Card to rent a movie from iTunes on my iPad? And if so, how?
Why can't I use an iTunes gift card in Canada to purchase apps for my iTouch?
Inquiries to the iTunes Store have yielded only the following explanation:
"Due to tax laws and commerce restrictions for software in Canada, customers residing in Canada may only purchase games and applications using a credit card."
What these "laws/restrictions" might be have never been identified.
Can I somehow exchange the giftcards that I have for App gift cards?
There are no "app gift cards". Again, you can only use a credit card to purchase software in the Canadian iTunes Store.
Problem is I don't have a credit card to purchase the apps.
Perhaps you could obtain one of the "prepaid" credit cards some banks offer. If not, then the only way you'll be able to buy apps is to get someone to allow you to use their credit card. -
I'm trying to email my goddaughter a gift certificate for itunes, but i keep getting a message that says, you have to contact support to complete the transaction. the computer is authorized, the credit card is authorized, and i have a userid and password with which i can log on to my account, so i don't know what i'm doing wrong. any ideas?
Hi...
My credit card is from El Salvador And I can't buy english movies?
Your credit or debit card credentials must be associated with the same country where you reside.
"Although you can browse the iTunes Store in any country without being signed in, you can only purchase content from the iTunes Store for your own country. This is enforced via the billing address associated with your credit card or other payment method that you use with the iTunes Store, rather than your actual geographic location."
From here > The Complete Guide to Using the iTunes Store | iLounge Article
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