HT4993 My phone is dead and I have apple care. Do I take the phone to the istore?

My phone is dead and I purchased apple care. Do I take the phone to the apple store for support?

Sure.
Make an appointment at the genius bar

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I have lost my iphone and i have apple care plus how much will apple charge me for new one

i have lost my iphone and i have apple care plus how much will apple charge me for new one

As far as I know, AppleCare Plus only covers up to two incidents of accidental damage from handling; it doesn't cover a lost phone.

Hi i have a iphone and it wont charge any more and i have apple care what do i do

hi i have a iphone and it wont charge any more and i have apple care what do i do

Back it up and make an appointment to have it looked at at the Genius bar at a nearby Apple store.

HT4061 So my ipad is not working and I have apple care and I'm gonna get it repaired instead of repairing it could I upgrade it to a iPad mini or air and If I did would there be a discount seance I have apple care?

My apple care lasts for about another 112 days.

If your problem is covered by the warranty apple will either repair the iPad or replace it with an identical model. Apple does not accept trade ins for newer products. My suggestion would be to have your iPad repaired. If you want a different device, sell your iPad and purchase the newer model.

Is it possible to call apple and not have apple care.

Apple care has expired on all of my devices, is there any way of calling them without having apple care.

This is no different than it's ever been. If you need to contact them for some other purpose then use:
Apple Store Customer Service at 1-800-676-2775 or visit online Help for more information.
To contact product and tech support: Apple - Support - Contact Apple Support.
For Mac App Store: Apple - Support - Mac App Store.
For iTunes: Apple - Support - iTunes.

HT4993 If yor iPhone is cracked and you have apple care....how much will it cost for a new one?

Like how do you know if you have AppleCare or not.....my iPhone a birthday gift.

Enter your serial number:
https://selfsolve.apple.com/agreementWarrantyDynamic.do

I shattered my phone and does not turn on I have apple care. How much would it be to replace it?

I have an iphone 4s and I dropped it down some steps and its completely shattered and does not turn on. I have apple care. Does apple care last for 2 years? I replaced it once before with no charge. Would I be charged this time? Please help.

You have AppleCare or AppleCare+. If you have regular AppleCare, accidental damage is not covered. It will cost you $199 for a replacement. If you have AppleCare+, and you're within 2 years of buying the original phone, then you can have it replace for (I believe) $49. That was the quoted replacement price when AppleCare+ first started being sold.

My lock button on my iphone broke, i have apple care, but will i still have to pay for it to be fixed when i send it in? and how will i get a loaner phone?

The lock button on my iphone is jammed, and i need to send it in to get it fixed. Can someone explain the process to me of sending in your phone to apple? and even if i have apple care, will i still have to pay for my phone to be fixed? if so, around how much do you think this would cost? im not familiar with apple, so any help would be great! thanks!

If your phone was damaged by you or in accidental damage, then you would be liable to pay for the repairs. Apple does not offer "loaner" phones, but if you have a credit card, they will "advance ship" a replacement to you so you can get it, then return your damaged one to them and as long as they get it back within a resonable time and it is warranty covered damage, they do not charge you for the replacement iPhone, but they do charge you a fee for the advanced replacement option (about $40-80 USD IIRC).
You can eliminate all the at by making an appointment at a local AASP (Apple Authorized Service Provider) and they should be able to check your iPhone on the spot. It it is covered under the warranty, they shoud replace it for free right there, and if not, they would let you know and you have the choice to make the repairs or not.

Bue tooth is dead, and computer does not sleep when i close the screen now.

OK
This is a on going issue:
1-I paid for apple care 4 days prior to the expiration of my one year agreement with purchase, they shipped it a day after it expired of course, and at first it rejected my serial number saying it was beyond the date,
2-i contacted Apple, they fixed this and after calling them again they repeated the same thing, i can not down load techtool deluxe.
3-However, i used iMac apple care kit to download the latest Techtool deluxe only to find out it is not Leopard Compatible,
Apple did it again with a new OS, releasing it with no coverage leaving us all sitting around like PC geeks !
Now after several incidents with blue-tooth on the phone with tech support, like been told i have to pay money if its the OS doing this instead of the hardware itself, i am a bit fed up here., blue-tooth is dead and my macbook does not sleep, i can even see iChat still on while the screen is closed!
I no longer have confidence i the idea of going back to Tiger on this computer will fix a bad logic board as i read others with the similar BT problem.
Can anyone advise what to do next please?

used original dvds and found BT, LEOPARD bugs caused the BT problems.

TS3989 My Photo Stream works and I have iCloud control panel installed. The photo stream sync is selected, but when I go to the my photo stream folder on my windows PC there are no photos in the file.

My Photo Stream works and I have iCloud control panel installed. The photo stream sync is selected, but when I go to the my photo stream folder on my windows PC there are no photos in the file.

mlvov,
I did as you said and went to the icloud control panel on my Windows 8 Laptop to be sure I was looking at the correct folder for my photo stream. All my "shared" albulms pushed to my Laptop and are up-to-date with the exception of the "photostream" album. If I create a "shared stream album" and place photo's in it on the phone; I can see the photos on my laptop. I dont get it. I had a iphone 4s and had zero isues and now with my new nifty iPhone 5s it doesent work.
What am I not doing correctly.
Thanks,
iPhone, 5s, iOS 7.0.2

I have recently upgraded my iPad 2 to iOS 7 and I have lost 3 app icons. The apps still appear in settings, so I can't reinstall the app as they're already there. I've tried uninstalling and reinstalling via an iTunes sync, but it hasn't helped.

I have recently upgraded my iPad 2 to iOS 7 and I have lost 3 app icons. The apps still appear in settings, so I can't reinstall the app as they're already there. I've tried uninstalling and reinstalling via an iTunes sync, but it hasn't helped. The 3 apps are bbc iplayer, itv player and sky go.
Can anyone help please?

Have you checked to see if the Apps have been placed in an App folder?
Try swiping down from the middle of the screen so the search bar appears. Type the name of the App and if the App appears it is indeed on your phone.
You could also try restarting your device by holding the power and home button until the Apple logo appears.

Hi I have a MacBook Pro 2011 i7 and it stays on for about 4 hours then the screen go's fuzzy and I have to turn it off by the power button has anyone had this problem thanks mike

I Have a MacBook Pro i7 2011 it stays on for about 4 hours then the screen go's all fuzzy and I have to turn it off by the power button has any body else had this problem thanks mike

My guess would also be a failling connection between your logicboard and your GPU. See 2011 MacBook Pro and Discrete Graphics Card
For most users it starts with some random crashes and freezes like you describe it. And then it just gets worse and worse. There are still no "good" solutions, sadly. This is a hardware problem from the production.

I started with one itunes account for my iphone and ipad, and now have a second ipad linked to the same itunes. Can I set up a new itunes account for one ipad without losing what has already been downloaded on it?

I started with one itunes account for my iphone and ipad, and now have a second ipad linked to the same itunes. Can I set up a new itunes account for one ipad without losing what has already been downloaded on it? I want to stop my husbands downloads appearing on my ipad, and vice versa.

A much simpler solution would be to go into Settings > Store and turn off Automatic Downloads

I bought my 15" macbook pro i7 just a year ago and my battery life runs out extremely quick..at fully charged it says I only have 2:27 of usage time. I didn't pay for that-what can I do about it? I do have Apple care. Thanks.

I bought my 15" macbook pro just a year ago and my battery life runs out extremely quickly. This started maybe a month or two ago. Its hard to tell. I only noticed the rapid change recently. Fully charged it says I have 2:27 (2 hours and 27 minutes) of usage time...with about 50% screen and keyboard brightness.
I've checked inside system preferences and its cycle count is 261 and full charging cap is 6316.
I have apple care...is this something i can/need to take up with apple. You'd think if you pay the price for these machines you should get mroe use out of them.
ONLY A YEAR I'VE HAD THIS!
My PC lasted 4 years before the battery showed signs this dramatic of wear.
Any help is appreciated, im new mac owner. thanks.

do you have a mbp with dual video cards? running the system with the higher end card increases the heat and also drains batt power.
i have the 1st gen unibody (2008) with an original removable battery of 311 cycles and 4453 charge. under normal use ill be happy to get 1.5hrs. the mac battery counter thing says i have 3.3hrs though (whatever). compared to me, i think you use your battery more than i do, perhaps its the reason why it degraded so fast in a year?

HT1222 hi i have a apple imac 27 2009 and i have purchased mountain lion but near the end it says An error occurred while running scripts from the package "mzps6175750011235388779.pkg"

hi i have a apple imac 27 2009 and i have purchased mountain lion but near the end it says An error occurred while running scripts from the package “mzps6175750011235388779.pkg”
can you please advise me what should i do to fix this

Some ideas.
https://discussions.apple.com/message/20034600#20034600

HT4993 My phone is dead and I have apple care. Do I take the phone to the istore?

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