HT5035 I added a $25 gift card to my account and it said that my balance is $17.50. Why didnt i get the whole $25?

I have never had this happen before. I havent bought anything. I went to redeem it and i only got 17.50 of my 25.

David...
You need to take into consideration taxes and any applicable fees.
iTUNES STORE - TERMS AND CONDITIONS

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HT5035 I added a 25 gift card to my account and it showed up on the account. However, my previous balance of $6.08 was deleted. Any other's with this problem. I sent the message in to Itunes but haven't heard back yet...

Hello,
I added a $25 gift card to my account and when I did, it deleted my previous amount of $6.08. It is kind of like a parking meter. Anyone else with this problem?

carolinechx wrote:
i know the description may be a little bit too confusing
Mostly because you are not using any capital letters or paragraph returns and your post is difficult to read.

I recently added a itunes gift card to my account and now it wants me to reenter my credit card info and when i do it says credit card declined?

I recently added a itunes gift card to my account and now it wants me to reenter my credit card info and when i do it says credit card declined?

I think I had a similar problem the other day. I purchased an app with a cc that had been canceled by my bank with out me knowing it had been. Once I realized the cc was no longet active I added an itunes giftcard thinking that would allow me to purchase items. Well everytime I tried to ourchase somrthing with the new gift card it kept telling me that I had no funds. So someone in the apple store told me that until the app purchase with the old expired cc cleared on that cc then i would not be able to use any other form of payment. So I had to call my bank and asked them to reactivate my old cc for a couple seconds while I repurchased the app with my bank on the phone. Once that purchae cleared then it allowed me to use apple gift cards. Sorry for long answer but I think this might help you.

HT1918 I can only purchase in the US app store however I live in the UAE, the problem is I bought an iTunes gift card quite while ago and to use that I had to have an Apple ID in the US app store, so I changed my region to the United States but now I hav

I can only purchase in the US app store however I live in the UAE, the problem is I bought an iTunes gift card quite while ago and to use that I had to have an Apple ID in the US app store, so I changed my region to the United States but now I have $0.76 in my account and it doesn't let me to change my region before using that amount of credit and there is no any app which costs $0.76 and I want to change back my region to the United Arab Emirates.
Please help me!

Click here and ask the iTunes Store staff to zero your account balance.
(93247)

I used a 25 dollar gift card on my account and I spent it all and now I can't even download free apps is there a way to fix this?

I used a 25 dollar gift card on my account and I spent it all and now I can't even download free apps is there a way to fix this?

Did you enter a credit card when you created your Apple ID? If you created the ID and never entered a credit card, but used a gift card from the start, you probably didn't create the account correctly. The bottom line is that you have to enter a credit card now. You don't have to use it, but I'm assuming that's why you can't download free apps. You still need to enter the credit card because you didn't creat your Apple ID the correct way for not using a credit card.
Create iTunes Store account without credit card - Support - Apple

HT201303 I bought a gift card in my account and introduced new, but asked me to enter the account once again I do not remember which email account is not recorded it, but I have the card number and PIN for my account Can you help me?

I bought a gift card in my account and introduced new, but asked me to enter the account once again I do not remember which email account is not recorded it, but I have the card number and PIN for my account Can you help me?

iTunes Store Support
http://www.apple.com/emea/support/itunes/contact.html

HT204088 I bought a gift card in my account and introduced new, but asked me to enter the account once again I do not remember which email account is not recorded it, but I have the card number and PIN for my account Can you help me?

I bought a gift card in my account and introduced new, but asked me to enter the account once again I do not remember which email account is not recorded it, but I have the card number and PIN for my account Can you help me?

Help you what?
We are itunes users just like you.
Not sure I understand your question.
Please explain.

Purchased the gift card in my account and introduced new, but asked me to enter the account once again I do not remember which email account is not recorded it, but I have the card number and PIN for my account Can you help me?

Purchased the gift card in my account and introduced new, but asked me to enter the account once again I do not remember which email account is not recorded it, but I have the card number and PIN for my account Can you help me?

I'm sorry, I do not fully understand your question. However if you are looking for the email address which you have used for your iTunes account, you can find this out by using the "get info" command on any items you have previously purchased from iTunes and navigating to the summary tab.

Once I added my new gift cards to my account, my old balance on my account was taken away?

I had 11.73$ on my itunes account, I recently added a three 10$ gift cards to my account. When I added them I ended up with 30$ on my account, and it got rid of my 11.73 that I previously had. How do I get it back?
I redeemed the 30$ on my iPad, but even when I looked it up on my Macbook it still said I had 30$.

it brings up a verifcation and it brings you to the board where they want a credit card and I pick none , cause I use gift cards . also the amount of money it shows on top is not in white .. its greyed so I go to account status & it says I have $30.16 .I just can't use it .. I have already uninstalled I Tunes & re-installed it on my computer .

HT2534 I added a prepaid credit card to my account and I can't remove it I don't see the option none to my payment methods! How do I remove this card ?

Hello peeps!
Heres my problem, I was having an account without a payment method. I added two days ago a prepaid credit card And now I don't have any money left on it. I want to remove the payment method to put this as ''none''. Can you help me please ! I went on my account settings and the little none does not apear ! HELP !
Thankx

Part of the validation for cards is that they are registered to the same name and address as on your iTunes account, prepaid cards tend not to be so won't be accepted.
What you owe isn't shown on the payment details screen of your account ? If iTunes gift cards are available in your country then you should be able to redeem them onto you account so that you can your debt, after which you should get the 'none' option so that you can remove the prepaid card.

HT1541 is there a way to use my itunes credit to send a gift card? i have credit from gift cards on my account and would like to gift some of it to someone else.

Is there a way to use my itunes credit to send a gift card to someone else. I have credit on my account and would like to gift some of it but cannot figure out how to use the credit to do so. It appears I can only send a gift by charging to my credit card.

You cannot use gift balance for gifts.
Sorry

HT201209 I put in my gift card to redeem it and it said it was redeemed but the $10 did not go into my credit. I had 3 the other two redeemed fine

What do I do

Hello, Morgan.
Thank you for visiting Apple Support Communites.
If you are having issues redeeming an iTunes Gift Card, here is an article that you may find helpful. See the section labeled Contact iTunes Store Support.
If you can't redeem your iTunes Gift Card or code
http://support.apple.com/kb/HT6021
Cheers,
Jason H.

I added a visa gift card to my billing and when trying to purchase it said please contact iTunes support

Anybody know why or what I can do? I don't have time to email and wait 2-3 days for a solution..

Unfortunately, if it says contact support, you need to contact support. Otherwise, you won't be able to resolve it yourself even if you take 3 or 5 days. Here's a link where you cna contact them:
http://www.apple.com/support/itunes/contact/

HT201195 I just added a gift card to my ipod and it shows I have redeemed it butwhen I try to make a purchase it says purchase can not be completed

I just added a gift card to my ipod and it shows I have redeemed it butwhen I try to make a purchase it says purchase can not be completed

Click here and ask the iTunes Store staff for assistance.
(107643)

The pass 4 days now my iTunes Store is not responding, when I reload it all that comes up is a blank white page that says iTunes Store. Help please!!!! Cannot load my gift card to buy music and such!!!

The pass 4 days now my iTunes Store is not responding, when I reload it all that comes up is a blank white page that says iTunes Store. Help please!!!! Cannot load my gift card to buy music and such!!!

I tookyour suggestion and SUCCESS! I can now access the Itunes Store. A simple fix, and thanks so much!!.
Below is the advice you forwarded:
I found a solution to my problem.
> start menu
> accessories,
> right click on the command prompt icon and choose "run as administrator".
Once it opens, type in the following command...
netsh winsock reset
hit enter
You should get a message that the winsock reset successful and you will need to reboot your computer.
Reboot and when I reloaded itunes the store loaded fine.
Thanks again, -Dean Stoneburner

HT5035 I added a $25 gift card to my account and it said that my balance is $17.50. Why didnt i get the whole $25?

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