HT5312 How do I get my security question answers sent to my rescue email address without calling support?

I just got a new iphone5s and wanted to purchase an app in the App Store. It said since it is the first time on this device I need to answer security questions. I know my answers but I don't remember in what context I wrote them. How do I get my answers sent to my rescue email address?

Apple ID security issues -
Call Apple Care and ask for the Account Security Team. They can assist you with your issue.

Similar Messages

  • How can i find my security question answer i dont have rescue email

    How can i find my security question answer i dont have rescue email

    Alternatives to Reset Security Questions and Rescue Mail
         1. Apple ID- All about Apple ID security questions.
         2. Rescue email address and how to reset Apple ID security questions
         3. Start here to find your country, and how you can contact Apple:
             Apple ID- Contacting Apple for help with Apple ID account security.
         4. Fill out and submit this form. Select the topic, Account Security.
         5.  Call Apple Support in your country and ask to speak to Account Security.
              Customer Service: Contacting Apple for support.
    How to Manage your Apple ID: Manage My Apple ID

  • HT5312 How do i reset my security questions if i have no rescue email?

    I made an account a while ago and now I'm trying to buy apps and I forgot my security answers and I don't have a rescue email. How do I reset my questions or change my answers? Please help! Thank you.

    The reset link only shows if you have a rescue email address (which is not the same thing as an alternate email address) set up on your account. If you don't have a rescue email address (you won't be able to add one until you can answer 2 of your questions) then you will need to contact iTunes Support / Apple to get the questions reset.
    Contacting Apple about account security : http://support.apple.com/kb/HT5699
    When they've been reset you can then use the steps half-way down the page that you posted from to add a rescue email address for potential future use

  • HT5312 How do I reset my security questions and set up a rescue email?

    When I go to reset my security questions, I don't get the option to send an email to my 'rescue email' or to even set up a rescue email and on the apple support page it says I should have that option.

    The page says that you will get the reset option if you have rescue email address on your account, if you don't have one then you will need to contact Support in your country to get the questions reset.
    Contacting Apple about account security : http://support.apple.com/kb/HT5699
    When they've been reset you can then use the steps half-way down the HT5312 page that you posted from to add a rescue email address for potential future use

  • HT5312 how do i reset my security questions if i dont have rescue email and dont remember the answers to the question

    i can not figure it out

    The Three Best Alternatives for Security Questions and Rescue Mail
        1. Use Apple's Express Lane.
              Go to https://expresslane.apple.com ; click 'See all products and services' at the
              bottom of the page. In the next page click 'More Products and Services, then
              'Apple ID'. In the next page select 'Other Apple ID Topics' then 'Forgotten Apple
              ID security questions' and click 'Continue'. Please be patient waiting for the return
              phone call. It will come in time depending on how heavily the servers are being hit.
         2.  Call Apple Support in your country: Customer Service: Contacting Apple for support or
              Apple ID- Contacting Apple for help with Apple ID account security. Ask to speak to
              Account Security.
         3.  Rescue email address and how to reset Apple ID security questions.
    How to Manage your Apple ID: Manage My Apple ID

  • How do I get my security questions answers

    I forgot my security questions

    If you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then go to https://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into your account. Then click on 'Password and Security' on the left-hand side of that page and on the right-hand side you should see an option to send security question reset info to your rescue email address.
    If you don't have a rescue email address (you won't be able to add one until you can answer 2 of your questions) then you won't get the reset option - you will need to contact iTunes Support or Apple to get them reset.
    e.g. you can try contacting iTunes Support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Account Management , and then 'Forgotten Apple ID security questions'
    or try ringing Apple in your country and ask to talk to the Accounts Security Team : http://support.apple.com/kb/HE57
    When they've been reset (and if you don't already have a rescue email address) you can then use the steps half-way down this page to add a rescue email address for potential future use : http://support.apple.com/kb/HT5312 . Or, if it's available in your country, you could change to 2-step verification : http://support.apple.com/kb/HT5570

  • HT1918 how do i get my security question answers if i forgot

    how do i get my security question answers if i forget?

    Check the AppleCare number for your country here:
    http://support.apple.com/kb/HE57
    Call them up, and let them know you would like to be transferred to the Account Security Team.

  • HT5312 I forget answers to security questions,on the other hand rescue email address that Apple use to send me email is not correst,how I can reset security questions or change rescue email ?

    I forget answers to security question , on the other hand rescue email address that Apple use to send me email is not correct , how I can reset security questions or change and make correction for rescue email address ?
    Please send me answer to [email protected] or [email protected]
    Thank you

    You need to contact Apple. Click here, phone them, and ask for the Account Security team.
    (87669)

  • Why can't I send a code to reset my security questions but I have a rescue email address?

    Why can't I send a code to reset my security questions but I have a rescue email address?

    If you have a rescue email address on your account then you will see a reset link on your account : http://support.apple.com/kb/HT6170
    If you only have alternate/secondary email addresses on your account then you won't get the reset link, an you won't be able to add a rescue email address until you can answer your questions - you will have to contact Support in your country to get the questions reset.
    Contacting Apple about account security : http://support.apple.com/kb/HT5699
    If your country isn't on that page then try this form and explain and see what they reply with : https://ssl.apple.com/emea/support/itunes/contact.html
    When they've been reset you can then add one for potential future use : http://support.apple.com/kb/HT5620

  • HT5312 How to reset the forgotten security questions/answer.thanks ???

    dear, gents
    please help me How to reset the forgotten security questions/answer.thanks
    best regards
    Andam

    You need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, phoning AppleCare and asking for the Account Security team, and filling out and submitting this form.
    They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
    (102966)

  • HT5312 how do i get my security questions back if i don't know them?

    hey i need help!

    Read the instructions on that page that you posted from, that tells how to reset them i.e. if you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then steps 1 to 5 half-way down that page should give you a reset link.
    If you don't have a rescue email address (you won't be able to add one until you can answer your questions) then you will need to contact iTunes Support / Apple in your country to get the questions reset.
    Contacting Apple about account security : http://support.apple.com/kb/HT5699
    When they've been reset (and if you don't already have a rescue email address) you can then use the steps half-way down the HT5312 page that you posted from to add a rescue email address for potential future use

  • HT5312 How do I get my security questions

    I'm trying to purchase an app but I forgot my security questions I need help

    The HT5312 page that you posted from has instructions for how to reset them i.e. if you have a rescue email address (which is not the same thing as an alternate email address) on your account then steps 1 to 5 half-way down that page should give you a reset link on your account.
    If you don't have a rescue email address (you won't be able to add one until you can answer your questions) then you will need to contact Support in your country to get the questions reset (these are user-to-user forums).
    Contacting Apple about account security : http://support.apple.com/kb/HT5699
    When they've been reset (and if you don't already have a rescue email address) you can then use steps 1 to 7 half-way down the HT5312 page that you posted from to add a rescue email address for potential future use

  • HT5312 How do I get my security questions if I forgot them?

    Need Help with finding out my security question answers if I forgot them.

    See your duplicate thread : https://discussions.apple.com/message/23138064#23138064

  • HT5312 How can I retrieve my security question answer ?

    I need help

    Read the HT5312 page that you posted from, it has instructions for how to reset them i.e. if you have a rescue email address on your account then steps 1 to 5 half-way down that page should give you a reset link.
    If you don't have a rescue email address then you will need to contact iTunes Support / Apple in your country to get the questions reset.
    Contacting Apple about account security : http://support.apple.com/kb/HT5699
    When they've been reset (and if you don't already have a rescue email address) you can then use the steps half-way down the HT5312 page that you posted from to add a rescue email address for potential future use

  • How do I get my security questions answers? I forgot them and trying to buy an app

    I tried to buy an app and it asked me for my password and did it, and then it asked me two security questions and I wrote done the answer that could be it and the said they were incorrect. How do I get the answers to those security questions? Or can I reset the questions?

    If you have a rescue email address (which is not the same thing as an alternate email address) on your account then the steps on this page will give you a reset link on your account : If you forgot the answers to your Apple ID security questions
    If you don't have a rescue email address (you won't be able to add one until you can answer your questions) then you will need to contact Support in your country to get the questions reset.
    Contacting Apple about account security : Apple ID: Contacting Apple for help with Apple ID account security
    When they've been reset (and if you don't already have a rescue email address) you can then use the steps on this page to add a rescue email address for potential future use : Manage your Apple ID primary, rescue, alternate, and notification email addresses

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