HT5312 How do i get to the rescue email address

I tried to buy a game for the first time and since it was my first time it asked to answer my security questions but it asked ones that i never put or answered!

You need to ask Apple to reset the security questions; ways of contacting them include clicking here and picking a method for your country, phoning AppleCare and asking for the Account Security team, and filling out and submitting this form.
(98618)

Similar Messages

  • HT5312 how do i get to the rescue email address page?

    My young son cannot remember his security answers and I do not understand how to get to the rescue email address page.  please help

    You need to ask Apple to reset the security questions; ways of contacting them include clicking here and picking a method for your country, phoning AppleCare and asking for the Account Security team, and filling out and submitting this form.
    (98618)

  • HT5312 how so i get a new rescue email?

    how do i get a new rescue email?

    Forgotten Security Questions / Answers...
    See Here > Apple ID: Contacting Apple for help with Apple ID account security
              Ask to speak with the Account Security Team...
    Or Email Here  >  Apple  Support  iTunes Store  Contact
    More Info >  Apple ID: All about Apple ID security questions
    Note:
    You can only set up and/or change a Rescue Email Before you forget the questions/answers.

  • HT5312 What if i also forgot the rescue email address or i cant reach it anymore???

    What if i also forgot the rescue email address or i cant reach it anymore???

    The Best Alternatives for Security Questions and Rescue Mail
        a. Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
        b. Call Apple Support in your country: Customer Service: Contact Apple support.
        c. Rescue email address and how to reset Apple ID security questions.

  • How do i get a new rescue email address?

    I forgot the answers to the security questions as well as the rescue email address associated with my account. I want to make a purchase but because it is my first time,I have to answer the security questions.

    Hey there,
    Thanks for the question. You'll need to contact Apple Support if you no longer have access to your rescue email address:
    If you forgot the answers to your Apple ID security questions
    http://support.apple.com/kb/HT6170
    If you can't reset your security questions
    Contact Apple Support in either of these circumstances:
              - You don't see the link to send a reset email, which means you don't have a rescue address.
              - You see the link to send a reset email, but you don't have access to email at the rescue address.
    A temporary support PIN isn't usually required, but Apple may ask you to generate a PIN if your identity needs to be verified.
    Thanks,
    Matt M.

  • HT5312 How do I set up the rescue email if I don't have one and can't remember security questions?

    How do I set up a rescue email...if I don't think I have one? I don't remember my security questions and I need them.

    You cannot and need to contact Apple to get the questions reset. Click here, phone them, and ask for the Account Security team, or fill out and submit this form.
    (94200)

  • How do I figure out the rescue email address for my Apple ID?

    I can't remember my answers and I can't remember what my rescue email is how can I figure that out?

    http://support.apple.com/kb/HT5312
    -If you established a rescue email address, there will be a link on the "Passwords & Security" page of id.apple.com.  Clicking the link will send the reset to your rescue email address (NOTE:  This is not the same address as your Apple ID email)
    -If there is no link on the page, then you didn't establish a rescue email address.  Contact AppleCare at 800.694.7466 (If you are in the US), and ask for account security.  You will need to answer some questions to verify your identity, AND you will need access to a computer to generate a temporary support pin.
    -If you are not in the US, click http://support.apple.com/kb/HT5699 - Apple ID: Contacting Apple for help with Apple ID account security
    HTH

  • HT5312 how do i set up a rescue email address on an existing account?

    I forgot my security questions, but i don't have a rescue email address. How can i set one up???? HEEELLLPPPPPPP!!!

    You won't be able to add one until you can answer 2 of your 3 security questions, so you will need to get them reset first - see if the instructions on this user tip helps : https://discussions.apple.com/docs/DOC-4551
    When you've got them reset you can then add a rescue email address as described on the page that you posted from for potential future use :
    Navigate to appleid.apple.com using your web browser.
    Click "Manage your account"
    When prompted, sign in using your Apple ID and password.
    Click Password & Security
    You'll be asked to answer 2 of your 3 security questions before you can make any modifications. If you are unable to remember your answers, you can choose to send an email to your rescue email to reset your security questions.
    After you've validated your identity by correctly answering your security questions, click Edit to the right of your rescue email address.
    Once you've finished editing your rescue email address, click the Save button directly below the email field.

  • HT5312 how do I set up a rescue email address so I can change my security questions

    I can't buy anything on my new iPhone without answering my serurity questions I made in 2nd grade. I can't remember them at all and I don't have a rescue email set up.

    If you don't have a rescue email address then see if the instructions on this user tip helps : https://discussions.apple.com/docs/DOC-4551
    When they've been reset you can then add a rescue email address for potential future use

  • HT5312 How do I get a freaking rescue email?

    I do not know how to send a rescue email.

    Some Solutions for Resetting Forgotten Security Questions: Apple Support Communities

  • HT5312 How do I set up a rescue email address

    I tried to purchase songs on my iPhone 4S, and iTunes won't let me buy anything until I answer 2 security questions. I forgot the answers to those questions a while ago. I figured out from the apple website that I need a rescue email to send the answers to me, but I don't know how to set that up. Please help?

    You cannot and need to contact Apple to get the questions reset. Click here, phone them, and ask for the Account Security team, or fill out and submit this form.
    (93608)

  • HT204053 How do I set up a rescue email address if I already have an Apple ID?

    I have an Apple ID, but I did not set up a rescue email address.  Now I need a rescue email address in order to reset my security questions/answers.  How can I set up the rescue email address?

    You won't be able to add a rescue email address until you can answer your questions, so you will need to get them reset first - see if the instructions on this user tip helps you get them reset : https://discussions.apple.com/docs/DOC-4551
    When you can answer the questions you can then add a rescue email address for potential future use - from here :
    Navigate to appleid.apple.com using your web browser.
    Click "Manage your account"
    When prompted, sign in using your Apple ID and password.
    Click Password & Security
    You'll be asked to answer 2 of your 3 security questions before you can make any modifications. If you are unable to remember your answers, you can choose to send an email to your rescue email to reset your security questions.
    After you've validated your identity by correctly answering your security questions, click Edit to the right of your rescue email address.
    Once you've finished editing your rescue email address, click the Save button directly below the email field.

  • HT5312 forgot answers for security questions, my apple account has updated email address but the rescue email address  for account is old and not accessible - do not know how to update that address so i can authorize new devices...

    forgot answers for security questions, my apple account has updated email address but the rescue email address  for account is old and not accessible - do not know how to update that address so i can authorize new devices...

    Welcome to the Apple Community.
    Start here (change country if necessary) and navigate to 'Password and Security', reset your security questions using the link provided, you will receive an email to your rescue address, use the link in the email and reset your security questions.
    If that doesn't help, you don't receive a reset email or you don't have a rescue address, you should contact AppleCare who will initially try to assist you with a reset email or if unsuccessful will pass you to the security team to reset your security questions for you.
    If you are in a region that doesn't have international telephone support try contacting Apple throughiTunes Store Support.

  • HT5312 how do you reset your security questions when the rescue email address no longer exists?

    how do you reset your security questions when the rescue email address no longer exists?

    Didn't the link to contact the iTunes Store staff in the 'Additional Information' section of that article work for you? If you don't already have a valid rescue email address, only Apple itself can reset the questions.
    (90823)

  • HT4623 I "updated" my iPhone4S 16gig this morning and can't get past the "Rescue Email" screen.  I entered emails as well as opted out.  I have gone back, but Apple ID Security insists I add security questions and mail.  HELP!

    I "updated" my iPhone4S 16gig this morning and can't get past the "Rescue Email" screen.  I entered emails as well as opted out.  I have gone back, but Apple ID Security insists I add security questions and mail.  HELP!

    Claudius,either you didn't read my post, or you jumped to conclusions. I had a skype account that was created using a microsoft account (NOT THE ACCOUNT I AM USING NOW). PURE MICROSOFT ACCOUNT NO OTHER ACCOUNT LINKING.I had to change the primary mail of that account.I was told "no can do" by skype support.I found that if I went to account settings and clicked on the link on the line below the one that said "MICROSOFT etc" (labeled something along the lines of "TV or Device") I got the opportunity to set the password of the "live:username" account (WHICH YOU COINCIDENTALLY HAVE TO DO IF YOU WANT TO USE SMART TVs ETC).Once that was done, I COULD SUCCESSFULLY DO WHAT SKYPE SUPPORT SAID WAS IMPOSSIBLE- I could change the primary mail address. once that was done, and NOT BEFORE, I linked the account to a facebook account as well, just to be sure I have more than one way to access the skype account. What caused you to get the impression that I was writing something else? furthermore this sentence - "The solution you described in your initial message isn't actually once since all the time you were operating on different account that weren't actually linked" does not make sense, I think you mis-edited it.and I need to point out that you are incorrect. I WAS NOT OPERATING ON DIFFERENT ACCOUNTS I WAS OPERATING ON ONE SKYPE ACCOUNT, THAT WAS CREATED USING A MICROSOFT ACCOUNT just like you say you recommend. I still don't know how you can misread my initial entry like that.  If you have a better solution to my initial problem - changing the primary mail of a skype account created throuth either a microsoft account or a facebook account, Please write a sticky to explain how to do it, and please inform skype support that Yes it can be done, and this is the way it is done. So far my "lucky shot" seems to be the only way to do it.     

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