HT5312 If I already have an Itunes I.D. and account, how do I set up a rescue email and change my security questions?

If I already have an Itunes I.D. and account, how do I set up a rescue email and change my security questions?

As an alternative ...
Rescue email address and how to reset Apple ID security questions

Similar Messages

  • HT5312 yeah i cant set up a rescue email to change my security questions because I dont remember the security questions. i did this a while ago i honestly dont remember. i tried to contact support but they just told me what you just told me. i

    I can't answer security questions because I dont remember the security questions. i did this a while ago i honestly dont remember. i tried to contact support but they just told me what you just told me.

    We are fellow users here on these forums, you're not talking to iTunes Support nor Apple.
    How did you contact Support ? You should be able to contact them in your country via this page and get your questions reset : http://support.apple.com/kb/HT5699
    When they've been reset you can then use the steps half-way down the HT5312 page that you posted from to add a rescue email address for potential future use : http://support.apple.com/kb/HT5312

  • HT5312 i dont have the optoin of rescue email to change the security question

    i was tring to change my serurity question because i forgot it then i needed to put in another security question and i did not have the option for a rescue email or a rescue email put in

    You need to contact Apple, either through the link in that article or by phoning them.
    (78065)

  • HT5312 What is the email address or contact information for me to get a rescue email to change my security questions.

    I need help and I don't know what else to do.

    If you don't already have a rescue email address (which is not the same thing as an alternate email address) set up on your account then you won't be able to add one until you can answer your questions - when you can, then there are instructions on the page that you posted from on how to add one.
    If you don't have a rescue email address then see if the instructions on this user tip helps : https://discussions.apple.com/docs/DOC-4551

  • HT5312 I can not access purchase anything using my Apple ID because I forget my security question to verify that it's me and forgot my password to my rescue email up change my security question. What do I do?

    I can not access purchase anything using my Apple ID because I forget my security question to verify that it's me and forgot my password to my rescue email up change my security question. What do I do?

    You need to ask Apple to reset your security questions; this can be done by phoning AppleCare and asking for the Account Security team, or clicking here and picking a method, or if your country isn't listed in either article, filling out and submitting this form.
    They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
    (105875)

  • HT5312 How to I set up a rescue email on an already existing Apple ID?

    How do I set up a rescue email on an already existing Apple ID

    Hey lehrke5555,
    Thanks for the question, you are on the right track. The article you referenced provides steps for editing a rescue email address - you can follow the same steps to add a rescue email address.
    1. Navigate to My Apple ID using your web browser.
    2. Click "Manage your account"
    3. When prompted, sign in using your Apple ID and password.
    4. Click Password & Security
    5. You'll be asked to answer 2 of your 3 security questions before you can make any modifications. If you are unable to remember your answers, you can choose to send an email to your rescue email to reset your security questions.
    Note: The option to send an email to reset your security questions and answers will not be available if a rescue email address is not provided. You will need to contact iTunes Store support in order to do so. 
    6. After you've validated your identity by correctly answering your security questions, click Edit to the right of your rescue email address.
    Please note that you will need to know the answers to your security questions to setup a rescue email address. If you do not know the answers to your security questions, follow the instructions to contact iTunes Store Support.
    Rescue email address and how to reset Apple ID security questions
    http://support.apple.com/kb/HT5312
    Thanks,
    Matt M.

  • HT5312 My backup email to change my security questions i dont have any more how can i change my backup email?

    Please help me solve this:)

    If you know the answers to your security questions then follow the instructions on the HT5312 page that you posted from :
    Navigate to appleid.apple.com using your web browser.
    Click "Manage your account"
    When prompted, sign in using your Apple ID and password.
    Click Password & Security
    You'll be asked to answer 2 of your 3 security questions before you can make any modifications. If you are unable to remember your answers, you can choose to send an email to your rescue email to reset your security questions.
    After you've validated your identity by correctly answering your security questions, click Edit to the right of your rescue email address.
    Once you've finished editing your rescue email address, click the Save button directly below the email field.
    If you can't remember your answers then you will need to contact iTunes Support / Apple in your country to get the questions reset, before you can then do the above for potential future use.
    Contacting Apple about account security : http://support.apple.com/kb/HT5699

  • HT5312 It says i will have an option to send an email to my "rescue email" because i forgot the answers to my sequrity question...How do i set up this "rescue email"

    How do i set up a rescue email address??

    You can't after forgetting the answers and need to contact Apple. Use the link to contact the iTunes Store staff in the 'Additional Information' section of that article.
    (90055)

  • HT204053 How do I set up a rescue email address if I already have an Apple ID?

    I have an Apple ID, but I did not set up a rescue email address.  Now I need a rescue email address in order to reset my security questions/answers.  How can I set up the rescue email address?

    You won't be able to add a rescue email address until you can answer your questions, so you will need to get them reset first - see if the instructions on this user tip helps you get them reset : https://discussions.apple.com/docs/DOC-4551
    When you can answer the questions you can then add a rescue email address for potential future use - from here :
    Navigate to appleid.apple.com using your web browser.
    Click "Manage your account"
    When prompted, sign in using your Apple ID and password.
    Click Password & Security
    You'll be asked to answer 2 of your 3 security questions before you can make any modifications. If you are unable to remember your answers, you can choose to send an email to your rescue email to reset your security questions.
    After you've validated your identity by correctly answering your security questions, click Edit to the right of your rescue email address.
    Once you've finished editing your rescue email address, click the Save button directly below the email field.

  • HT5312 How do I set up the rescue email if I don't have one and can't remember security questions?

    How do I set up a rescue email...if I don't think I have one? I don't remember my security questions and I need them.

    You cannot and need to contact Apple to get the questions reset. Click here, phone them, and ask for the Account Security team, or fill out and submit this form.
    (94200)

  • HT5312 How do you set up a rescue email?

    I just got a new IPhone, but before I can make purchases on it I ha r to answer my security questions, which I forgot the answers to. To reset the questions I have to get an email sent to my rescue email. But I don't have a rescue email. I already have an alternate email, but I guess it's not the same thing. So how do I set up a rescue email?

    Did anyone ever answer you or did you figure this out? It's very frustrating and misleading. From what I can tell everyone is saying they're different. Also, they tell you that you set up your rescue e-mail when you create iTunes account. However, I have an old account and never set up a recue account. When I go through account on iTunes there is no prompt to add a rescue account. When I go through the manage my account via apples website page it will allow me to add an alternate e-mail which then send an email verification to the alternate asking you to verify the new account and it states that this is your primary account now for any correspondence. I know my security questions but I can't for the life of me find someone that has distinctly answered the question letting you know how to add a rescue e-mail account to an existing iTunes account.
    Sorry for the long e-mail and the redundancy of the question but I've literally wasted half my day trying to get this stupid question answered and someone who will pay attention to my actual issue. Which is I need a recue account and not an alternative account. I'm actually pretty tech savvy so make fun all you want but this is very frustrating and there seems to be no one or any forum where someone actually answers the people that have bravely asked the question over and over and gotten told to go to manage my account and add an alternative account and that is not a rescue account. Please help! I'm about ready to smash my MBP over my desk!

  • HT5312 I can not  choose to send an email to your rescue email to reset your security questions. My answer lose

    You can edit or delete your rescue email address using the Apple ID website. To edit your rescue email address:
    Navigate to appleid.apple.com using your web browser.
    Click "Manage your account"
    When prompted, sign in using your Apple ID and password.
    Click Password & Security
    You'll be asked to answer 2 of your 3 security questions before you can make any modifications. If you are unable to remember your answers, you can choose to send an email to your rescue email to reset your security questions.  (
    Note: The option to send an email to reset your security questions and answers will not be available if a rescue email address is not provided. You will need to contact iTunes Store support in order to do so. 
    My answer lose. I want reset security  questions answer

    If you don't have a rescue email address (you won't be able to add one until you can answer 2 of your questions) then you will need to contact iTunes Support / Apple to get the questions reset.
    Contacting Apple about account security : http://support.apple.com/kb/HT5699
    When they've been reset you can then use the steps half-way down the page that you posted from to add a rescue email address for potential future use

  • HT5312 How do I set up a rescue email? Need help

    How do i set up a rescue email

    HI,
    If You have Access for your Apple id Then Log in to www.appleid.apple.com
    Navigate to My Apple ID using your web browser.
    Click "Manage your account"
    When prompted, sign in using your Apple ID and password.
    Click Password & Security
    You'll be asked to answer 2 of your 3 security questions before you can make any modifications. If you are unable to remember your answers, you can choose to send an email to your rescue email to reset your security questions.If you Dont know the answer for the security Questions then call to apple Support and tell them that you want to Talk to Accounts and Security team to reset the Answers.

  • HT5312 You'll be asked to answer 2 of your 3 security questions before you can make any modifications. If you are unable to remember your answers, you can choose to send an email to your rescue email to reset your security questions.   not  shown why

    send an email to your rescue email to reset your security questions.  i cant find it it is not showen

    Didn't the link to contact the iTunes Store staff in the 'Additional Information' section of that article work for you? If that option doesn't appear or work, only Apple itself can reset the questions.
    (90916)

  • HT5312 I can't get a rescue email to reset my security questions. I clicked the link but there's no massages in my inbox alternate email. Help please :(

    I can't get a rescue email to reset my security questions. I clicked the link but there's no massages in my inbox alternate email. Help please :(

    You are checking your rescue email account - an alternate/secondary email address is a different setting/address on an iTunes account. If it's not in the spam nor inbox then you could try requesting it again, or contact iTunes Support / Apple to get the questions reset.
    Contacting Apple about account security : http://support.apple.com/kb/HT5699

Maybe you are looking for