HT5312 This advice above is useless, as I don't get an option to send an email to my rescue address (it is verified) to reset security questions. Any suggestions fellow mac users?

This advice given above to reset security questions is useless, as I don't get the option to send an email to my rescue address (which is verified) to reset my security questions.
Any suggestions fellow mac users?

You are sure that you have a rescue email address, and not an alternate email address ? They are different addressess and settings.
If you don't have a rescue email address then see if the instructions on this user tip helps : https://discussions.apple.com/docs/DOC-4551

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HT201363 This is terrible. I forgot my security questions and im trying to send an email to my rescue address and i have to answer the questions to do it!! i dont remember and theres nothing i can do someone help please! Apple support is terrible

Please help i forgot my security questions and im trying to send an email to my rescue but to get to it i have to answer the got **** questions ! help please the support is terrible

1. See my User Tip for some help: Some Solutions for Resetting
    Forgotten Security Questions: Apple Support Communities.
2. Here are two different but direct methods:
    a. Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
    b. Call Apple Support in your country: Customer Service: Contacting Apple for
        support and service.
3. For other queries about Apple ID see Frequently asked questions about Apple ID.
4. Rescue email address and how to reset Apple ID security questions
5. For online assistance use Apple - Support - Express Lane

HT5312 there is no option to send an email to my rescue address, only the two security questions. now my id is locked for 8 hours and i cannot purchase/do anything.

*** apple

The reset link will only show if you have a rescue email address (which is not the same thing as an alternate email address) set up on your account. If you don't have a rescue email address (you won't be able to add one until you can answer your questions) then you won't get the reset option - you will need to contact iTunes Support / Apple to get the questions reset.
Contacting Apple about account security : http://support.apple.com/kb/HT5699
When they've been reset you can then use the steps half-way down the page that you posted from to add a rescue email address for potential future use

HT5312 It says i will have an option to send an email to my "rescue email" because i forgot the answers to my sequrity question...How do i set up this "rescue email"

How do i set up a rescue email address??

You can't after forgetting the answers and need to contact Apple. Use the link to contact the iTunes Store staff in the 'Additional Information' section of that article.
(90055)

I am having trouble downloading the new outlook mail.It returns error message about a sync services agent, database daemon etc. Also, I Can send an email but it returns with message: "message could not be sent." Any suggestions for this Apple novice?

I try and download the new Outlook update and it says I have to close sync services agent and others.I do that,or 'think' I do but it doesn't close.

PS - have found other posts indicating that clips smaller than 2s or sometimes 5s, or "short files" can cause this. Modern style editing often uses short takes ! Good grief I cannot believe Apple. Well I deleted a half a dozen short sections and can export, but now of course the video is a ruined piiece of junk and I need to re-do the whole thing, the sound etc. which is basically taking as much time as the original. And each time I re-do it I risk again this lovely error -50 and again trying to figure out what thing bugs it via trial and error instead of a REASONABLE ERROR MESSAGE POINTING TO THE CLIP IT CAN'T PROCESS. What a mess. I HATE this iMovie application - full of BUGS BUGS BUGS which Apple will not fix obviously, since I had this product for a few years and see just hundreds of hits on Google about this error with disappointed users. Such junk I cannot believe I paid money for it and Apple does not support it with fixes !!!
If anyone knows of a GOOD reasonably priced video editing program NOT from APPLE I am still looking for suggestions. I want to do more video in future, but obviously NOT with iMovie !!!

I need to create a rescue e mail so I can reset security questions and answers I never answered any questions before so any answer I put in r incorrect please help I tunes support has been useless

I need to create a rescue e mail to change security questions and answers I never answered any questions when I first started using I tunes so there is no correct answer for the questions I also never set up a rescue e mail I tunes support after five requests has been useless

Anything here to hlp? https://discussions.apple.com/message/19489801?ac_cid=tw123456#19489801

HT5312 I am trying to reset security questions but the advice tells me to click on a tab saying reset security questions on my id page and there is nothing there that says that!

am trying to reset security questions but the advice tells me to click on a tab saying reset security questions on my id page and there is nothing there that says that!

You need to contact Apple to get the questions reset. Click here, phone them, and ask for the Account Security team, or fill out and submit this form.
(94431)

HT5312 This only has instructions for the old layout? I don't see an option to send recovery question to alternate email? Any help?

Any help?

The instructions on that page are correct, the reset link will show if you have a rescue email address on your account - an alternate email address is not a rescue email address, it can't be used for resetting security questions.
If you don't have a rescue email address (you won't be able to add one until you can answer your questions) then you will need to contact iTunes Support / Apple in your country to get the questions reset.
Contacting Apple about account security : http://support.apple.com/kb/HT5699
After they've been reset you can use the steps on the HT5312 page that you posted from to add a rescue email address for potential future use.

Can I send an app as a gift to a fellow Mac user?

I would like to send an app as a gift to a fellow Mac user. How can I do this? Thanks much!

There's a workaround. iTunes Gift Cards can be redeemed at the Mac App Store.
See : Can I use an iTumes Gift Card or Apple Store Gift Card to make purchases at the Mac App Store?
Here > Mac App Store: Frequently Asked Questions (FAQ
Apple and iTunes Gift Cards

HT5312 So I have a problem with iTunes not letting me download anything without first responding to some security questions which I don't remember setting up, how can fix it? Oh, and it won't let me reset the questions either!

So I have a problem with iTunes not letting me download anything without first responding to some security questions which I don't remember setting up, how can fix it? Oh, and it won't let me reset the questions either!

If you mean that you aren't getting the reset link, then from the page that you posted from :
Note: The option to send an email to reset your security questions and answers will not be available if a rescue email address is not provided. You will need to contact iTunes Store support in order to do so.
You can contact iTunes Support in your country via this page : http://support.apple.com/kb/HT5699
When they've been reset you can then use the steps half-way down the HT5312 page that you posted from to add a rescue email address for potential future use

HT5312 What if you don't receive the email to reset security questions

We haven't received any of our emails to reset security questions what can we do

These are user-to-user forums, you are not talking to Apple here.
If you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then you can try going to https://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into your account. Then click on 'Password and Security' on the left-hand side of that page and on the right-hand side you might see an option to send security question reset info to your rescue email address.
If you don't have a rescue email address then see if the instructions on this user tip helps : https://discussions.apple.com/docs/DOC-4551

HT5312 I forgot my security question answers. How do I send an email to my rescue email to get new questions or the answers?

I want to buy music but it asked me for my security questions answers and I do not remember them. I want to send an email to my rescue email but i don't know how.

http://support.apple.com/kb/HT5312
If you established a rescue email address, there will be a link on the "Passwords & Security" page of id.apple.com. Clicking the link will send the reset to your rescue email address (NOTE: This is not the same address as your Apple ID email)
If there is no link on the page, then you didn't establish a rescue email address. Contact AppleCare at 800.694.7466, and ask for account security. You will need to answer some questions to verify your identity, AND you will need access to a computer to generate a temporary support pin.
HTH

May be slightly simple question from a new Mac user: Why can't I quit safari? I cannot quit it from top menu bar neither to do it from dock? All other apps are working normally.

May be slightly simple question from a new Mac user: Why can't I quit safari? I cannot quit it from top menu bar neither to do it from dock? All other apps are working normally.

Or you can actived the right button on your magic mouse and click on they icon in the dock. then you select "stop" and it's out of your dock.
Greetings
*update: Sorry, my mistake! I didn't read your message correct! Sorry for the inconvience!

I cannot download individual pictures from ebay. When I right click the picture (enlarged) or the small picture I don't get the option to "save picture as". Is this a firefox problem or a yahoo problem?

I always use firefox to browse the internet. When I attempt to save a picture from ebay I have always enlarged the picture, right click, the clicked "save picture as". Now when I right click I don't get that option. All it will let me do is save the entire ebay item file. When I right click on the enlarged picture, the small picture, or the white near the enlarged photo my icon choices are: 1.Copy 2. Select All 3.Yahoo 4. Search Yahoo for "Please wait imag" 5. View selection source. Is this a firefox problem or a yahoo issue? Please help. Thanks John

I've tried all kinds of different ways to make it work, and nothing! The only way I can get the pictures off ebay is open up a internet explorer window and go that route. Fire fox NEEDS to fix this NOW!

When I charge my ipod, the apple symbol comes up as if it was turning on, then it goes black and repeats the process. Sometimes it gets to where I have to put in my 4 digit code to unlock it then goes black, any suggestions on why it does this?

When I charge my ipod, the apple symbol comes up as if it was turning on, then it goes black and repeats the process. Sometimes it gets to where I have to put in my 4 digit code to unlock it then goes black, any suggestions on why it does this?

Does it work OK otherwise?
Try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Try another cable and USB port and/or charging source
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar

HT5312 This advice above is useless, as I don't get an option to send an email to my rescue address (it is verified) to reset security questions. Any suggestions fellow mac users?

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