HT5312 What if I no longer use my rescue email address and cannot remember the username or password for that email address to retrieve the answers to my challenge questions?

What if I no longer use my rescue email address and cannot remember the username or password that I set up as my rescure email?

You need to ask Apple to reset your security questions; this can be done by phoning AppleCare and asking for the Account Security team, or clicking here and picking a method, or if your country isn't listed in either article, filling out and submitting this form.
They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
(106063)

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What can I do? I've forgotten my password and dont remember the answers to my sercurity questions, and no longer have access to the email account i used for backup. How do I get my icloud password reset?

What can I do? I've forgotten my password and dont remember the answers to my sercurity questions, and no longer have access to the email account i used for backup. How do I get my icloud password reset? Please help. Thanks in advance.

Please see Kappy's User Tip here:
https://discussions.apple.com/docs/DOC-4551

HT5312 I cannot remember the answers to my security questions and I do not see the option to email the answers to my rescue email, although I know I have one. What do I do?

I cannot remember the answers to my security questions and I do not see the option to send it to my rescue email, although I know I have one. What do I do? I cannot use my account for iTunes until I answer the questions and I recently got $50 of iTunes from my parents. HELP!!

Are you sure that it's a rescue email address (it's not the same thing as an alternate email address) ? If you do then you should be able to go to https://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into your account. Then click on 'Password and Security' on the left-hand side of that page and on the right-hand side you might see an option to send security question reset info to your rescue email address.
If you don't have a rescue email address then see if the instructions on this user tip helps : https://discussions.apple.com/docs/DOC-4551

TS2446 I cannot remember the answers to my security questions and have been locked out. What can I do?

I cannot remember the answers to my security questions and have been locked out for too many attempts. What can I do?

Welcome to the Apple Community.
Start here, and reset your security questions, you will receive an email to your rescue address, use the link in the email and reset your security questions.
If that doesn't help or you don't have a rescue address, you might try contacting Apple throughiTunes Store Support

HT5576 How can I reset my password if I no longer have access to the email account on file and cannot remember the answers to the security questions?

How can I reset my password if I no longer have access to the email account on file and cannot remember the answers to the security questions?

Reset security questions
http://support.apple.com/kb/HT5312
If you do not have a Rescue email, you need to call/email apple support, they will guide you through the process of resetting your security questions.
http://support.apple.com/kb/HE57

I no longer have access to the email address that is stipulated as my rescue email address and I cannot remember the answers to my security questions. Please advise how I go about changing / updating the answers to the security questions.

I no longer have access to the email address that is stipulated as my rescue email address and I cannot remember the answers to my security questions. Please advise how I go about changing / updating the answers to the security questions.

Contact iTunes Support:
http://support.apple.com/kb/HT5699?viewlocale=en_US
or by email:
https://ssl.apple.com/emea/support/itunes/contact.html
Cheers,
GB

HT201363 i cannot remember the answer to my security question and the rescue email is no longer in use or accessible. what do i do now

i have a lot of music that i bought while living in aonther country and on another computer. hen i try and play any of it i get a message asking for my old apple id id. it does not accept any of my attempts. i do not know the answer to the security question and the rescue email is no longer in use or accessible. how do i 'activate' my music on my new computer?

Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact

HT5312 What should I do if I did not write 'rescue email' and cannot remember the answers for the security questions?

I currently have 2 ipods.
One is 2G and another is 3G.
I updated 3G to IOS 5 so I can download a lot of games with 3G ipod.
However, I cannot purchase with 3G ipod because I don't remember my security question answers.
Also, it seems that I did not put 'rescue email' to my account.
What should I do?

Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact

I'm having trouble with my account and purchasing off the store. I cannot remember the answers to my security questions and I cannot seem to link with a rescue email, if I ever had set one up. What should I do?

Any help?

Hi and Welcome to the Community!
I recommend that you attempt to boot into Safe Mode:
KB17877 How to start a BlackBerry smartphone in Safe Mode
It may take you multiple attempts to get the ESC key sequence (press/release/hold) correct, so be patient. When successfully into Safe Mode, see what happens.
If the behavior ceases, then think carefully...what happened just before this behavior started? A new app? An update? A Theme? Something else? Think carefully as the smallest change could be causal...and attempt to undo whatever that was.
But if the behavior continues in Safe Mode, then you may need to consider more drastic actions -- WIPE, OS Reload, BBSAK Wipe/Reload, and the "Bare Bones" OS Reload Process. To prepare, you should be sure that you have a full backup to your PC...please review the Backup link in my auto-sig on this post for instructions.
Good luck and let us know!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code

HT5312 i cannot remember the answers to my security questions. Can you please help me reset them?

I cannot remember the answers to my security questions. Can you please help me reset them?

Alternatives for Help Resetting Security Questions and Rescue Mail
     1. Apple ID- All about Apple ID security questions.
     2. Rescue email address and how to reset Apple ID security questions
     3. Apple ID- Contacting Apple for help with Apple ID account security.
     4. Fill out and submit this form. Select the topic, Account Security.
     5. Call Apple Customer Service: Contacting Apple for support in your
          country and ask to speak to Account Security.
How to Manage your Apple ID: Manage My Apple ID

HT5312 I want to delete my rescue email address, but I can't remember the answers to my security questions. What should I do?

I wish to delete and change my rescue email address as I no longer have access to it, however I cannot remember the answers to my security questions and thus cannot change or delete my rescue email address. What should I do?

To change the questions and answers call your country support number from http://support.apple.com/kb/HE57 and ask to speak with the Account Security Team.

I am using Numbers on my iPhone5 and cannot get the app to do a simple (SUM) calculation. It shows the formula correctly in the cell, but all I get for my long list of numbers to add is 0. How can I get this to work?

I am using Numbers on my iPhone5 and cannot get the app to do a simple (SUM) calculation. It shows the formula correctly in the cell, but all I get for my long list of numbers to add is 0. How can I get this to work?

Oaky, at least we got that far. Next step is to determine if all those "numbers" are really numbers. Changing the format to "number" doesn't necessarily change the string to a number. The string has to be in the form of a number. Some may appear to you and me as numbers but will not turn into "numbers" when you change the formatting from Text to Number. Unless you've manually formatted the cells to be right justified, one way to tell if it is text or a number is the justification. Text will be justified to the left, numbers will be justified to the right.
Here are some that will remain as strings:
+123
123 with a space after it.
.123

I clicked on an upgrade box and when the upgrade was done my ipad wanted my passcode to open it up. I have not had to use a passcode to open up my ipad since I set it up and cannot remember the passcode. Every time I try a passcode it disables

I clicked on an upgrade box on my ipad and when the upgrade was done my ipad wanted my passcode to open it back up. I have not had to use a passcode to open up my ipad since I set it up and cannot remember the passcode. Every time I try a passcode it disables for longer and longer. It is now disabling for an hour at a time.

FORCE IPAD INTO RECOVERY MODE
1. Turn off iPad
2. Turn on computer and launch iTunes (make sure you have the latest version of iTune)
3. Plug USB cable into computer's USB port
4. Hold Home button down and plug the other end of cable into docking port.
DO NOT RELEASE BUTTON until you see picture of iTunes and plug
5. Release Home button.
ON COMPUTER
6. iTunes has detected iPad in recovery mode. You must restore this iPad before it can be used with iTunes.
7. Select "Restore iPad"...
Note:
1. Data will be lost if you do not have backup
2. You must follow step 1 to step 4 VERY CLOSELY.

I currently do not remember the answer to my security questions and my rescue email is no longer active. How will I be able to make purchases without knowing either?

I currently do not remember the answer to my security questions and my rescue email is no longer active. How will I be able to make purchases without knowing either?

Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact

I don't remember the answer to my security questions and I keep requesting that they be sent in an email but I don't think it's the right email. What can I do??

I want to buy a game but I have to verify my account. I don't remember the answers to my security questions and I think the answers are being sent to another email. What can I do? How can I change my answers or change my questions?? Or even just find out what my answers are??

See # 2 below
From a Kappy post
The Three Best Alternatives for Security Questions and Rescue Mail
1. Use Apple's Express Lane.
Go to https://expresslane.apple.com ; click 'See all products and services' at the
bottom of the page. In the next page click 'More Products and Services, then
'Apple ID'. In the next page select 'Other Apple ID Topics' then 'Forgotten Apple
ID security questions' and click 'Continue'. Please be patient waiting for the return
phone call. It will come in time depending on how heavily the servers are being hit.
2. Call Apple Support in your country: Customer Service: Contact Apple support.
3. Rescue email address and how to reset Apple ID security questions.
A substitute for using the security questions is to use 2-step verification:
Two-step verification FAQ Get answers to frequently asked questions about two-step verification for Apple ID.

HT5312 What if I no longer use my rescue email address and cannot remember the username or password for that email address to retrieve the answers to my challenge questions?

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