HT5467 Why am I getting a false location? I don't live in North Vancouver yet it says that's where I am. It should locate Burnaby. If I search for Burnaby "nothing found" comes up! Why?

Why am I getting a false location? I don't live in North Vancouver yet it says that's where I am. It should locate Burnaby. If I search for Burnaby "nothing found" comes up! Why?

As as been announced in the News worldwide, "Maps" is structurally defective and Apple itself is recommending that Users use a different 3rd party map app until they can sort it out.
Hope this helps

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After upgrading iTunes I can no longer play my songs. It says that "The song ________ could not be used because the original file could not be found. Would you like to locate it?" I have NO clue where to look.

After I recently Upgraded iTunes I can no longer play any movies or songs. It says that "The song ______ can no longer be playe because the original file cannot be found. Would you like to locate it?" I have no clue where to look as I'm not tech savvy. I did look in previous itunes libraries file and it's empty. Any and all help is appreciated.

The links below illustrate how your iTunes should look if you use default settings in preferences. If you don't use those settings then you have to know what you're doing.
Image of folder structure and explanation of different iTunes versions (turingtest2 post) - https://discussions.apple.com/message/13025536 and https://discussions.apple.com/message/17457605
The above links also illustrate the Media folder and its subfolders. Look for a file in there in the logical structure by folder artist and album. If you're lucky, linking one file will get an offer to link others and it iwll all come together again.
I see you are running OSX 10.5.8 it would help to know which version of iTunes you use now and which one you used before.

I get an error message saying that the original file could not be located on about half the songs in my library. Not all but half.

I'm unable to play approx. half the songs in my library. I get an error message saying that the original file could not be located. I am asked if I want to locate the file, I click locate and get a screen with a list of confusing looking files and nothing seems to solve the problem. As is probably apparent by now I am not particularly computer literate. I don't understand why this problem occurs on only half my library.

This "original file cannot be found" thing happens if the file is no longer where iTunes expects to find it. Possible causes are that you or some third party tool has moved, renamed or deleted the file, or that the drive it lives on has had a change of drive letter. It is also possible that iTunes has changed from expecting the files to be in the pre-iTunes 9 layout to post-iTunes 9 layout,or vice-versa, and so is looking in slightly the wrong place.
Select a track with an exclamation mark, use Ctrl-I to get info, then cancel when asked to try to locate the track. Look on the summary tab for the location that iTunes thinks the file should be. Now take a look around your hard drive(s). Hopefully you can locate the track in question. If a section of your library has simply been moved, or a drive letter has changed, it should be possible to reverse the actions.
Alternatively, as long as you can find a location holding the missing files, then you should be able to use my FindTracks script to reconnect them to iTunes .
tt2

How do i get rid of the pop ups that are constantly popping up on my mac. Everytime i search for anything on google an ad for mac keeper comes up and every time i access Netflix another stream of ads pop up... Do i have a virus HELPPPPPP

How do i get rid of the pop ups that are constantly popping up on my mac. Everytime i search for anything on google an ad for mac keeper comes up and every time i access Netflix another stream of ads pop up... Do i have a virus HELPPPPPP

You may have installed the "VSearch" trojan, perhaps under a different name. Remove it as follows.
Malware is constantly changing to get around the defenses against it. The instructions in this comment are valid as of now, as far as I know. They won't necessarily be valid in the future. Anyone finding this comment a few days or more after it was posted should look for more recent discussions or start a new one.
Back up all data before proceeding.
Triple-click anywhere in the line below on this page to select it:
/Library/LaunchAgents/com.vsearch.agent.plist
Right-click or control-click the line and select
          Services ▹ Reveal in Finder (or just Reveal)
from the contextual menu.* A folder should open with an item named "com.vsearch.agent.plist" selected. Drag the selected item to the Trash. You may be prompted for your administrator login password.
Repeat with each of these lines:
/Library/LaunchDaemons/com.vsearch.daemon.plist
/Library/LaunchDaemons/com.vsearch.helper.plist
/Library/LaunchDaemons/Jack.plist
Restart the computer and empty the Trash. Then delete the following items in the same way:
/Library/Application Support/VSearch
/Library/PrivilegedHelperTools/Jack
/System/Library/Frameworks/VSearch.framework
~/Library/Internet Plug-Ins/ConduitNPAPIPlugin.plugin
Some of these items may be absent, in which case you'll get a message that the file can't be found. Skip that item and go on to the next one.
From the Safari menu bar, select
          Safari ▹ Preferences... ▹ Extensions
Uninstall any extensions you don't know you need, including any that have the word "Spigot," "Trovi," or "Conduit" in the description. If in doubt, uninstall all extensions. Do the equivalent for the Firefox and Chrome browsers, if you use either of those.
Reset the home page and default search engine in all the browsers, if it was changed.
This trojan is distributed on illegal websites that traffic in pirated content. If you, or anyone else who uses the computer, visit such sites and follow prompts to install software, you can expect much worse to happen in the future.
You may be wondering why you didn't get a warning from Gatekeeper about installing software from an unknown developer, as you should have. The reason is that this Internet criminal has a codesigning certificate issued by Apple, which causes Gatekeeper to give the installer a pass. Apple could revoke the certificate, but as of this writing, has not done so, even though it's aware of the problem. This failure of oversight has compromised both Gatekeeper and the Developer ID program. You can't rely on Gatekeeper alone to protect you from harmful software.
*If you don't see the contextual menu item, copy the selected text to the Clipboard by pressing the key combination command-C. In the Finder, select
          Go ▹ Go to Folder...
from the menu bar and paste into the box that opens by pressing command-V. You won't see what you pasted because a line break is included. Press return.

Why am I getting two different conversations when the same person txts me and sends me an I message? I thought they should be in the same conversation?

Why am I getting two different conversations when the same person txts me and sends me an I message? I thought they should be in the same conversation?

I'm experiencing something similar. My conversations are kept together but if the screen is opened to a conversation and I receive a text from that person it doesn't show up on the screen. The message alert in the upper corner indicates a new text but I have to back out of the screen and go back in to read it.

How do I download Adobe Flash Player on my MacBook Pro? It says that I have to disable my antivirus software but I never installed one. Does it come with the Mac in the first place?

How do I download Adobe Flash Player on my MacBook Pro? It says that I have to disable my antivirus software but I never installed one. Does it come with the Mac in the first place? If so, how can I disable it or get Adobe Flash Player?

That message is just a standard one issued, mainly for Windows users, you can disregard it if you didn't install any anti-virus. (OS X has one installed by Apple that doesn't interfere)
It's just some forms of anti-malware are really paranoid and lock the entire machine down. (like Norton)
If you need assistance installing Flash
How to install/uninstall Flash, fix problems
How to uninstall/install software on your Mac

HT1420 i can't seem to get my iPad to synch with my new iMac. The iTunes prompt says that this computer isn't authorised although i have registered it on iTunes. Any other ideas for how to overcome this block?

i can't seem to get my iPad to synch with my new iMac. The iTunes prompt says that this computer isn't authorised although i have registered it on iTunes. Any other ideas for how to overcome this block?

What do you mean by 'registered it on iTunes' ? You've authorised your account on your Mac's iTunes via the Store > Authorise This Computer menu option ? And you've copied your library onto the Mac ?
Copying content between computers : http://support.apple.com/kb/HT4527
You may also find this page for syncing to a new computer useful : https://discussions.apple.com/docs/DOC-3141

I just restarted my mac then suddenly when it boots,disk utility came and says different option like repair disk, get help, reinstall OSX and I tried to click disk repair but it says that I am um able to repair the disk

i just restarted my mac then suddenly when it boots,disk utility came and says different option like repair disk, get help, reinstall OSX and I tried to click disk repair but it says that I am um able to repair the disk

It sounds like your hard drive either has a software problem that Disk Utility cannot fix or that the HD has failed (mechanically).
Your Mac may have booted either to your recovery partition or to internet recovery in an attempt to repair the drive- I can't tell from your post.
I'll assume that it was the recovery partition.
Try to boot into internet recovery (hold down option command R at restart), and see if you can repair your HD with Disk Utility. You should also repair permissions while you're there.
If that doesn't work, try to boot into single user mode (restart, hold down ⌘S until you see a black screen with white text) and repair your hard drive. Here's a reference with directions: Repair Your Hard Disk in Single User Mode | Everything Macintosh
If that doesn't work you have a few options:
If your mac originally came with installation disks, you can try to boot from the installation disk and then see if you can repair the HD.
There is a small chance that Techtool Pro 7 will be able to repair your HD if Disk Utility can't.
If none of that works then your HD has probably failed and will need to be replaced, which is not too difficult to do yourself if you can use a screwdriver.

My iPad says that my phone is online, but cannot locate it. why is this?

I have tried to use "find my iphone" on my Ipad, but it just comes up with a message saying that my phone is online, but it cannot locate it. It has done this for a few days now. Can anyone help me out? Thanks

Try updating from here:
App Store>Purchased
Note: You'll have to look out for apps that need update.

I need to install I DVD but it says that:An eligible iDVD application was not found in the location /Applications., I need to install I DVD but it says that:An eligible iDVD application was not found in the location /Applications.

PLease, I am trying to install I DVD but it says that an eligible iDVD application was not found in the location /Applications.
Somebody can help me?

It sounds as if you're trying to install an update rather than the actual application itself. iDVD is no longer included with new Macs and you'll need to use your original Applications disc to install it (or, if you never had it at all, but iLife '11 from Amazon to get iDVD).
Good luck,
Clinton

HT201407 why does my replacement iphone 4s say that is it verison when it should be sprint?

why does my replacement iphone 4s say that is it a verison when it should say sprint? also was i supposed to be given another SIM card for my iphone?

sounds like some one made a mistake

MAIL unable to "search" ... nothing found... EVER

Can anyone share the secret to getting mail to "FIND" the items searched for.
I search for an item I KNOW for sure is there, and MAIL returns "Not Found"
Even changing criteria, mail boxes, etc.
I can even be actually LOOKING AT the entry in the list, and search for it -- and STILL get NOT FOUND.
Is there some secret, or other hidden menu for searching besides the little search field in the upper right-hand corner???
Mail without search capabilities is simply not usable.
ALSO: where is the mail stored??? I can use BBEdit to search directories, if I know where the files are.
(Poor work-around)

Sorry... this was posted to the "iPhone" discussions, when it
should have been posted under "Applications"
Disregard.
(Couldn't see how to delete!)

HT5945 Why does Instal Java SE 6 keep popping up and when I attempt to install it says that there is a problem with the internet connection ??? Please help

I keep getting a pop up reminder to install Java SE 6. When I attempt to install it an error occurs saying that there is a internet connection problem and the Java cannot be intalled. This thing pops up every 15 minutes. Am I doing something wrong? Thanks for any help

OK, so you don't have a working iTunes.
What I would like to do now is to try installing each iTunes component separately.
First uninstall the 5 iTunes programs that you have installed.
You should have iTunesSetup.exe saved in a folder on your PC, probably in the downloads folder. If not download and save it now.
Open the folder containing iTunessetup.exe with explorer.
Next open notepad and copy the following 3 lines into it.
md temp
itunessetup /extract temp
pause
Save the file as extract.bat into the same folder that contains the itunes installer.
Open the downloads folder and you should find the extract file that you saved. Double click on it and a black window will open telling you what it is doing. When its finished, press any key to continue.
You should find that a folder called temp has been created containing all the itunes msi files.
Install in this order by double clicking on them:
Apple Application Support
Bonjour
Apple Mobile Device Support
Apple Software Update
Quicktime
iTunes
If one of the installs fails, stop and post the error message in full. I am hoping that by doing this separately we will get a better error message.

It says that i-tunes downloaded but I cannot locate on my computer

I have attempted to download i tunes... it states that it is completed but is not located anywhere on the computer

I'd first try downloading an installer from the Apple website using a different web browser:
http://www.apple.com/itunes/download/
If you use Firefox instead of IE for the download (or vice versa), do you get a working installer?

How do I redownload previous purchases? Itunes says that the items are downloaded, but when I select them in my library it says that the original file can not be located.

I've gotten a new computer, the hard drive of my original one had issues and I wasn't able to move all of my iTunes over to my nec pc. I went to the purchased area on my iTunes to redownload the missing stuff (music and tv shows), but it says that they all are already downloaded onto my pc. I do find the items in my library but they won't play, I get the option to "locate" the missing original files or "cancel". I've even tried simply repurchasing the tv series, but I get a message to go to my purchases to redownload. Any suggestions on what to do?

If you plug in your iphone, click on it in iTunes, and go to the apps section, it should be checked to sync apps if you want them to show up in iTunes as well as your iPhone. Once synced they will show on both.
Then if you click Apps under the Library header in the left panel of iTunes, you'll be able to permanently delete apps, removing them entirely from iTunes. Highlight an app's icon or a group of icons by holding down Shift and hit the delete key (or select Edit > Delete from the top menu or right-click on an icon and selecting delete).

HT5467 Why am I getting a false location? I don't live in North Vancouver yet it says that's where I am. It should locate Burnaby. If I search for Burnaby "nothing found" comes up! Why?

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