HT5621 I went to the Apple store, got home, tried to sign on with Apple ID, already can not sign on, why is that?
I got a question, but, no one, not even Apple Support Team can answer. Why is that?
Well, unless we know what your question is, we can't answer you....
When you say you cannot sign on, what happens when you try?
Cheers,
GB
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"This iPod cannot be used because the Apple Mobile Device is not started." What does that mean?
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it means that the service that suporting your device on the computer is not started
to restart it go in windows task manager by pressing CTRL+SHIFT+ESC (ECHAP in french keyboard)
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My phone is an iPhone 3gs too, and last night actually it said the same thing, "No Sim Card" and my friend and I started panicking but I did what I call a "Forced Reboot" where you hold down the Home and Power buttons until you see the apple logo. DO NOT RELEASE UNTIL THEN otherwise you are just shutting it down. So, I did that and it worked again....
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Go to the App Store. Tap on the featured tab. Swipe to the bottom of the screen and tap on your ID. Tap View Apple ID. Enter your password. Go to Country/Region to change to the Canada store.
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Thats weird. I've seen situations where due to a wi-fi network being proxied, it doesn't work since it doesn't know how to deal with opoxy credentials...is it all updates that fail, selected updates or the entire app store?
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Signing into what?
Is "unknown error" the complete error number? -
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The page that you posted from tells you how to reset them i.e. if you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then steps 1 to 5 half-way down that page should let you reset them.
If you don't have a rescue email address (you won't be able to add one until you can answer 2 of your questions) then you will need to contact iTunes Support / Apple to get the questions reset.
Contacting Apple about account security : http://support.apple.com/kb/HT5699
When they've been reset (and if you don't already have a rescue email address) you can then use the steps half-way down the HT5312 page that you posted from to add a rescue email address for potential future use -
I went to the apple store and they did a reset on my iPad...I was able to restore all my apps Except Pages and Numbers...those don't appear on my purchased apps at the App Store...how do I restore them...without paying for them again..of course.
If you go into iTunes and sign in and then try to download them again it will let you redownload them. Just make sure you're signed in with the apple ID you used to buy them in the first place.
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You should restore from the back up so you can get the info back on your device. Then, what you can do is import those pictures to your computer.
At that point, you'll want to restore again as new possibly, then once your phone is as new, use iTunes to sync those picture from your computer back to your phone.
As far as contacts, do you know if those were ever backed up to iCloud? If so, all you should need to do is sign in with you iCloud account. -
Just downloaded 7.2 into my Iphone 5 what a mess. Dropped called no audible notifications for email or text messages. Went to the apple store and reset phone to original specs. Now trying to restore apps and music and itunes will not recognize the phone. I have gone thur the steps for windows 7 and still nothing??? I have downloaded the newest version I itunes too.
Hi Midwestboy,
If your iPhone isn't being recognized by iTunes on your Windows machine, you may find the following article helpful:
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538
Regards,
- Brenden -
can anyone please tell me how the **** am I suppose to take care an issue on line or my cell phone if no one at the apple store or what ever if all u do is keep getting a machine, my issue is that i bought $50.00 dollar itunes card and then i went to the apple store to redeem my card at witch time i had $50.00 on my account. so i go to itunes to download some music on itunes so i buy the album Blackstreet/ another level For $ 8.65 and was asked for my credit card infor and was charged the same amount of $ 8.65 toi my card.how can I go about getting that money back on my card?
Go here:
http://www.apple.com/support/itunes/contact/
and follow the instructions to report the issue to the iTunes Store.
Regards. -
I have the original iPad- about 18 mod old. I tried to download an etool program and it required iflashplayer. My iPad wouldn't do it. I went to the apple store and they told me to update my software to iOS 5.1.1 which I did . Now none of the apps I had installed prior to this work. The icons are still on my screen but when you touch them, it just blinks and nothing happens..like the screen is frozen. How do I restore all of these apps and favorites that I had on prior to this update? Please speak in very non- tech terms if possible. I am VERY low tech unfortunately!
Welcome to Apple Communities
You must use iTunes. Connect your device to your computer, open iTunes, select your device in the sidebar and press Restore. Then, you can restore your device from a backup, and sync the device with iTunes to transfer your files to it pressing Sync button -
Hi
I am having problems downloading 2 purchased movies. Cars 2 & Toy Story. I had it on My iPad, then after a while the movies would not play. I went to the apple store and they deleted it and told me that all I need to do is download it again. I tried what they suggested at the apple store, but I am still not successful. It continues to tell me there is a download error. Please help! Need these movies for my 3 year old!User to user forum.
Apple is not here.
You need to contact iTunes support:
http://www.apple.com/support/itunes/contact/ -
My early 2011 MBP 13" does not recognize my Sandisk 16GB 45MB/s Extreme Pro SDHC card. I went to the Genius Bar and we tried it in all the MacBook Pro's in the Apple Store and NONE could recognize the card. However, iMacs did. Any suggestions? Genius behind the Bar suggested wait for LION OS X release...
You really don't need to post multiple times, you will get attention eventually.
Find the reply here:
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Hello, I'm new in Apple Support Communities
Most of my e-mail goes to Junk e-mail..! I have tried the rules suggestion as soluiton of the problem, but I don't see any rules to be removed. I went to the Apple store and they couldn't resolve the problem ...Help!!! Any other suggestion?Is it being marked by your email provider? Check the raw headers and see if there is an x-spam header.
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