HT5622 I just got an email that the name and credit card on my apple id was changed. Is it a scam?
I just got an email that the name and credit card on my Apple ID was changed....is this a scam??
If it's asking you confirm anything or in any way provide personal information, then yes, it's almost certainly a scam. See:
http://support.apple.com/kb/HT4933
Just delete the message; do not reply to it or provide any sort of personal information through any of the links in the email. You can sign into your iTunes Store account directly through iTunes and confirm that nothing has changed.
Regards.
Similar Messages
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I've just got an email that came into my junk folder asking me to reset my account is this spam?
It claims there was suspicious activity as there was a log in attempt from an unknown device then provides a link o enter my data, which I haven't done, why would apple be asking for my credit card details?It is a phishing attempt. Do not respond. Do not divulge any personal or financial information. You can use the address below to forward the suspect email message to Apple.
[email protected]
The link below has information to help identify fraudulent emails.
http://support.apple.com/kb/HT4933 -
I just got a warning that the Itunes that I just downloaded (10.6) could impare or destablize my system- I have had Itunes on my computer before but when I plugged in my Ipod it told me I needed to uninstall Itunes and reinstall itunes all together. Now I don't know what to do. I have a Sony computer that runs on Windows XP and then I have an Ipad, Iphone, and Ipod that I sync everything with What do I do? Do I continue installing? And, if I don't install how will I ever get all my "gadgets" to work properly without being able to download Itunes 10.6? Need Help!!!! I'm not very tech savey...just a grandmother who loves her gadgets:)
What's the precise text of the message, please? (There's a couple of different ones I can think of that you might be getting.)
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My ipone doesn't recognize the user ID that the itunes account on my computer recognizes. It was changed on the computer because the original user ID email address is no longer valid. Can someone please help me with this? Thanks!
Hi there,
Thanks for the reply. I did think that could be the case but then other books would also show up as apps on phone but not counted as an app. Maybe book apps downloaded from the app store work in this way whereas books bought from the ibooks app show in ibooks and not as apps.
I guess that would make sense, it must be because they are books but downloaded from the app store rather than the book store so they are visible as an app but don't actually get counted as an app.
Would you think that's the case too?
Thanks
Adam -
I just got a message on my computer and my phone that an ex girlfriend of mine's phone was just added to my imessage account. For obvious reasons, I'm not okay with that. I just messaged her on facebook and double checked if the name of the phone sent to me is the label of her phone, and it was. She then sent me a screen shot of her phone's imessage settings page though saying that its only connected to her account. I dont believe that she is lying to to me, but I dont believe my computer is either. Is there a way I can double check what devices are linked to my accccount and remove one if need be?
Hi Connor,
The only "accounts" on iMessage are the accounts you have set up. Open iMessage, from the top toolbar click on Messages>Preferences>Accounts
There you will see what accounts are set up on your iMessage app. If your ex-girlfriend is still set up in your Contacts, you may want to remove her from there.
Cheers,
GB -
I got four emails for the icloud terms and conditions and i cant find the i agree button in the email . Where is it?
It is not properly connected to the network.
Make sure location is set correctly
DNS should be on auto (settings - general - network)
Try ethernet
Signal strength on device won't account for issues, you would need a network report from istumbler, netstumbler or similar. This will show accurate signal strength along with noise and nearby networks -
I bought additional mega bytes for my Ipad2. I was trying to backup my stuff and each time it claimed about availability of space. after buying the space using my credit card,I got an email from apple saying that 'the following changes to your apple ID we're made n 17 July 2014 at 14:38 GMT. But I still can't backup stuff and there is no increase in space please help me, what should I do?
Contact iTunes support: https://getsupport.apple.com/Issues.action
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HT5622 I just purchased more storage on the iPad and it still says I cannot download the ios7?
I just purchased more storage, but cannot get the ios7 to download even tho I now have over 9 gb left over.
You need storage space on the device, not in iCloud.
Give this a try:
Download Apple – iTunes 11.1. Connect your device to your computer and open iTunes. Select your device under the Devices heading in the iTunes' sidebar. Click on the Summary tab in iTunes' main window. Click on the Update button.
Note that the update servers are under heavy strain today. -
Got an email that my name was changed
Received an email from Apple that my name was changed on my apple account. i initiate the change.
What is the question?
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I have a balance of 0.95c on my apple id (from gift card) but now i moved and i want to change the country and add credit card. Every time i tried to change the info it says that i need to spend the existing balance. What should i do?
Click here and ask the iTunes Store staff to zero your account balance.
(92880) -
How can I change the Country and Credit card Apple ID without loose the app installed ?
Hi, I move from Brazil to Qatar and keep using my account at Brazil since I have a credit card there and the old address.
Today Ireceived a message when I was updating my app at my iPad that I should change my payment method that was rejected (???), I try to update and keep the same message... So now maybe better to use address and card from Qatar.
I could not understand how can I change the country and shop since everything at the address is linked to Brazil.
Also I'm afraid to lose the installed app...
Please, a step by step will help a lot, I have a very low computer experience ...You won't lose apps that are installed. You will lose the ability to update them
Business with the App stores is restricted to those stores in your formal country of residence (your billing address) and a bank supported credit card from that same country. You can buy and update apps with those details only in that country.
If you have established residences and bank supported accounts in other countries you can also use those. You can buy and update apps in those countries using those details.
You cannot interchange them. You cannot merge IDs or purchase details. -
How can I file a complaint for Itunes charging me extra for pre-order when I already payed for it?
Go here:
http://www.apple.com/support/itunes/contact/
and follow the instructions to report the issue to the iTunes Store.
Regards. -
Hi guys,
My iphone got stolen yesterday night, I activated lost mode but the phone was off and couldnt be tracked, today i just got an email about the last place the phone was found yesterday night, its off again, i went there but they said that nobody has found an iphone, police does not do anything also, what should i do?My iPhone was stolen. Straight away I used the findmyiphone app. No surprise that the phone had been turned off, rendering the app totally useless.
I thought its ok, I've got a pin code. My brother then goes on to tell me that they are easily bypassed.
My brother states that if you put an iPhone in dfu mode, connect that iPhone too iTunes
That iTunes detects the said phone is in dfu mode and does a system restore.
Wiping the phone and giving the Theif a brand new iPhone!!!
Someone from apple please tell me WHY THIS CAN HAPPEN?!
iPhone 4, iOS 6, Stolen iPhones -
I think my granddaughter bought a $3.99 app after I put the password in for a free app. I just got an email from my credit card confirming the purchase. How can I find out what she purchased? Can I get credit for it?
The password is good for 15 minutes to make purchases. You should receive a receipt in 24 to 48 hours for the purchases. There is a link to Report an issue. You could use that to start a conversation with iTunes Support about a refund.
Apple considers all sales final. But has been known to offer a one time refund. So the question is, do you want to use your one time refund on this purchase or one more expensive in the future? -
I just got an email showing that I purchased items totaling almost $25 on the 13th. I did not make these purchases. What can i do?
iTunes Store: What to do if your account has been compromised
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