HT5654 my phone is not working and shows a plug to my i tunes and when i go to do it it comes up error 4013

i really need this fixed

ONLY the carrier the phone is locked to can authorize unlocking it. If you did not have it unlocked by AT&T following their procedures, you did not have it "unlocked" you had it "hacked".
It is now most likely a brick.

Similar Messages

  • Since the upgrade of the ios 6.0 you tube does not work and when doing a search of apps after 24 views the ipod logs off can i downgrade to my old software

    Since the upgrade of the ios 6.0 software you tube will not work and when searching for an app the ipod touch shuts down after viewing 24 items

    What iPhone do you have? You can check in settings>>general>> about.
    If you have a 3G you cannot update beyond iOS 4.2.1. The 3G is over 4 years old an was discontinued over 2 1/2 years ago. You need the latest ios to run the latest versions of some apps. If you have a 3GS you can update.
    If your phone is not responding, reset it by pressing and holding down both the home button ad lock/ sleep button simultaneously until the Apple logo appears.

  • For some reason the speakers on my phone do not work unless it is plugged into a power source.  Why?

    For some reason the speakers on my phone do not work unless it is plugged into a power source.  Why?

    If no change after the following steps, your iPhone likely has a hardware problem.
    Power your iPhone off and on.
    An iPhone reset, which is done by pressing and holding the home button and the sleep/wake or on/off button simultaneously until you see the Apple logo and then release.
    Restore your iPhone with iTunes from the backup.
    Restore your iPhone with iTunes as a new iPhone or not from the backup.

  • I was trying to update and sync my iphone 4, the process stopped, now the phone does not work and itunes appears not to "see" the phone? suggestions?

    I was trying to sync and update my phone with ITunes, about 5 minutes into the process everything stopped.  Now the phone does not work, it will not turn on or off, the screen of the phone shows the Apple Logo and a straight line.  ITunes seems to not "see" the phone.  Suggestions??

    http://support.apple.com/kb/HT3965

  • Bought iphone 5C on December. No additional warranty purchased. The phone keeps not working and the top and bottom right corners look melted. Can I send it in amd get a new one on manufacturer warranty? Or what are my options? Thanks

    I Purchased iphone 5C on December 2014. However now it's very difficult to have it working. The screen is constantly not working and the right side bottom&top does looks like its melted? the cover I mean , which maked the phone slide out of its cover. I did not purchase anny additional warranty or insurance so I don't know what to do with it? Can i send it in and they can send me a new one under the manufacturer warranty or what do i do with it?
    I Have alwa had an iphone but this 5c is making me never have one again. Thanks in advance

    Each iPhone comes with a one-year warranty. You said it looks melted? That's going to be difficult to prove that you did not damage it, and it happened on its own. That is the only way it would be covered.

  • After that I connect my Iphone 4 to the computer for syncronization the phone does not working and it is not possible to connect to i-tunes . On the screen on Iphone it is just an apple and a small frame benite the apple

    After that i connected my iphone to a computer there was some errors and the phone stopped to work and there is just an apple on the screen on the phone and when I connect to i-tunes it is not any phone connected

    Unable to Update or Restore
    http://support.apple.com/kb/HT1808
    iPhone, iPad, or iPod touch not appearing in iTunes
    http://www.apple.com/support/itunes/troubleshooting/

  • I just downloaded latest iTunes software and now my phone is not working - display shows a connector with arrow to iTunes icon, help?

    I need help after a software update, anyone else with similar problem????
    Today I went to recharge battery, iTunes pop-up indicated new software version.
    I OK's the download and now the phone does not appear to be working.  I've tried holding down home key and power switch for 10 seconds.
    My display shows pic of a connector with an arrow pointing at the iTunes icon.  No other response from phone.

    http://support.apple.com/kb/TS1538

  • HT1386 i have an iphone 4s. Im getting the iphone 5s for christmas, but i do  not have my phone backed up, and my phone is not working and my screen is covered with blue lines. I need help.

    My iphone is not working, i was planning on getting the iphone 5s for christmas, but i do not have my phone backed up on itunes. On my screen are these blue lines across on my screen, and i cant see anthing and i do not know what to do. I want to back up my phone but i cant see my screen to back it up. I need help badly. Thanks apple hope you can help me in this matter.

    You wouldn't need to see the screen to backup unless you have a passcode on the device. Is that the case? You should be able to plug the device into the computer with iTunes and just select backup now.

  • The phone does not work, and they want to bill me for another to replace it !

    They send you a iPhone 4s that will not activate, and now to get a new phone they want to charge me for another one to replace the broken one. You know a time to shine with customer service issues is when you have a big one, and in my opinion and based on what I am reading they are falling flat on their face. Even had a customer service rep lie to me on the phone. My opinion of Verizon is heading down hill.

    Are you sure the device you have is broken and it's not part of the activation issue that many users were having over the last few days? If you got your 4s through Verizon within the last 14 days and you haven't caused any damage to it (water damage, broken screen) then you can simply return it or exchange it. If you've had it for longer than that then it would be replaced under warranty if nothing has happened to it that would void the warranty. There seems to be some important info you are leaving out of your post...
    How long have you had the device
    What exactly is the problem you're having (specifically, what happens when trying to activate)
    What was the lie that you were told by a rep
    Why were you told you would have to pay for another one (you had to be told a reason. If you're past the 14 days and the problem is non-warranty covered that could be a reason. Also, if you're past the 14 days and you're wanting to switch to a different device that could be the reason.)

  • HT4061 my iphone 4s is in a coma, my sleep button does not work and when i connect it to my charger nothing happens, help!

    my iphone 4s unexpectedly stopped working, it wont turn on and my sleep key has not worked in months so i am unable to reboot the phone by holding the sleep key and home button . all i see is a black screen that is lit. when i connect it to the charger nothing happens. please help me!

    There's no software fix for a hardware issue. Make an appointment at any Apple store, an out of warranty replacement is US $199 for an iPhone 4S. It that's too much money, find a third-party repair service. But, be aware, if a third-party touches your phone, you void all support from Apple & forfeit the right to an out of warranty replacement. Also, since Apple does not sell parts, there is no way to determine if any parts used to fix your phone are genuine or knock offs.

  • HT1414 my iPhone is not working and when ever i try to restore unknown error (2001) occurs

    apple iphone has been like my addiction and its very difficult for me to live without my iphone 4s .... it is like a need after water ,clothing  and shelter haha
    between my iphone is faceing this problem since couple of days and im trying it since its not starting ,when ever i connect it to itunes it keeps blinking on apple logo until i do hard reset (holding lock and home button for few seconds) while connected to itunes and when its not connect to itunes hard reset doesnt even work and my iphone is like dead , so please help me get over this problem , ill appreiciate alot ... please  

    It's a hardware problem. Take it to an Apple Store because it's unrecoverable

  • Power Outage and Now Ethernet Not Working and When Imac Goes to sleep...

    Last I had a power outage, now my ethernet connection does not work, I have switched cable powered everything off and back on, still nothing. Also since the outage when my MAC goes to sleep it does wake back up. Any Ideas?????

    Russ,
    Try booting up from the Tiger install disc (put disc in, restart, hold C key down as soon as you hear chime, release C when you see the spinning gear). Then select your languag, go to Disk Utility, select your startup disk and choose Repair Disk. Then quit installer and reboot normally.
    Then when booted normally, do to Disk Utility, select your startup disk and Repair Permissions. Post back.
    It is not good for a computer to experience a power outage while booted up. Various things can get messed up. After you get straightened out, I would strongly suggest getting an uninterruptible power supple (UPS or battery backup). I use one made by APC and think they are a very important accessory to have.
    Regards,
    Steve M.

  • Ive forgoten my password for my ipod alredy tried dfu and to restore not working and when i tried th dfu my ipod whent off know wont come back on the battery isnt low??

    help

    Try:
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try on another computer
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple Retail Store - Genius Bar       

  • I was downloading photos and accidentally unplugged the phone. Now the phone is not working and it is prompting me to restore which will delete everything on the phone. I have never backed up the phone is there any hope

    I was downloading photos and accidentally unplugged my phone. I have never backed the phone up now it is prompting me to restore without any opportunity to back up. I have tried shutting down the phone and the computer- but same old message....prompts to restore....any ideas....I don't want to lose my data...

    Why would you not be syncing to your computer regularly?
    If there is no backup, then you will likely lose everything.
    The iphone is designed to be synced regularly.

  • "Phone" does not work, and I cannot send texts unless I have 3G on

    iPhone 3GS, iOS 4
    Anyone know why this is? I currently have a five bars of reception, can send/receive texts, and make calls. If I turn 3G OFF, I get 0 bars of reception. I cannot make calls, and if I try to send a text, it says message failed. The only way to fix this is to turn on 3G, and then reboot. If I just turn 3G back on (without rebooting).. the situation remains the same
    Any idea how to fix this? Network = 02 UK
    thanks

    Hi cggturner,
    I'm sorry to hear you are having issues with iOS 8.1. If you are still having issues with Caller ID and SMS Messaging, you may find the troubleshooting steps outlined in the following article helpful:
    iOS: Troubleshooting Messages
    Regards,
    - Brendnen

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