HT5661 I traded my phone in at Verizon yesterday. I did not erase all my info. Should I be worried.

I traded in my iPhone4 yesterday at Verizon. I did not erase any content. Should I be worried?

Did they ask for the passcode? I take it that they most likely would have needed it in order to re-sell it.
Did you set up Find My iPhone, before trading it in?
Unfortunately it now poses a security and privacy risk,a s the data has not been erased and restored to its factory settings.
You may have to call them about the issue.

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HT5661 i have a new iphone 5c replacing my iphone 4s. I backed up my 4s info on iCloud and then activated the new phone and downloaded from iclould. I then erased all info on my old 4s. However, I still can't get cellular service on my new phone. help

i have a new iphone 5c replacing my iphone 4s. I backed up my 4s info on iCloud and then activated the new phone and downloaded from iclould. I then erased all info on my old 4s. However, I still can't get cellular service on my new phone. help!

Keep powering your phone off and back on, it can take up to 2 hours for a normal service provider to finalize the activation process. When you got your new iPhone (congrats by the way) you should have received a little bubble that appeared that told you when the phone was activated, did you see that?

I have a friend who was going to sync her phone with my computer to get the new update.. how do i add her phone with out her losing everything on her phone and not getting all my info on her phone..

i have a friend who was going to sync her phone with my computer to get the new update.. how do i add her phone with out her losing everything on her phone and not getting all my info on her phone..

First, create a separate login on your computer for your friend. Do this BEFORE you do anything else. Next, make sure iTunes is up to date. Then:
1. Disable auto sync when an iPod/iPhone is connected under Preferences>Devices in iTunes.
2. Make sure you have one contact & one event in the supported applications(Address Book, iCal) on your computer. These entries can be fake, doesn't matter, the important point is that these programs not be empty.
3. Connect her phone, iTunes running, do not sync at this point.
4. Store>Authorize this computer.
5. File>Transfer Purchases(To make sure all purchased content on her phone will be in her itunes library).
6. Right click in the device pane & select reset warnings.
7. Right click again and select backup.
8. Right click again & select restore from backup, select the backup you just made. When prompted to create another backup, decline.
9. This MUST be followed by a sync to restore her itunes content, which you select from the various tabs, You'll get a popup regarding her contacts & calendars asking to merge or replace, select merge.
You should be good to go.

My iphone was stolen, and was erased all the data, how can i block or cut the iphone service on my phone?, my iphone was stolen, and was erased all the data, how can i block or cut the iphone service on my phone?

my iphone was stolen, and was erased all the data, how can i block or cut the iphone service on my phone?, my iphone was stolen, and was erased all the data, how can i block or cut the iphone service on my phone?

Only your carrier can Blacklist the phone, so contact them.

HT204053 My husband went to upHdate his phone this morning and when he did he lost all his contacts how can he get them back

My husband went to update his phone this morning and when he did he lost all his contacts how can he get them back

Thanks, but I checked iCloud and it has none of them.
If it backed up to my laptop, that died and I just got the new computer. The one that's crashed won't even boot, so there's no way to even tell if it was syncing the contacts along with all the phone photos. Literally happened at the same time - it was because I had the new computer that I was finally able to pull the photos off the phone and make room for the upgrade. It had refused to upgrade for lack of space for some time.
I had thought it was set to sync to iCloud but it vanished from BOTH my phone and the cloud. That's why I'm so angry about it.

HT1766 I was attempting to backup my iphone 5 getting ready to update it to ios 7 and i accodentally restored it to the settings of my last phone which was an iphone 4s and it erased all my new pictures and info off my new phone and need help getting them

I was attempting to backup my iphone 5 getting ready to update it to ios 7 and i accidentally restored it to the settings of my last phone which was an iphone 4s and it erased all my new pictures and info off my new phone and was wondering if anyone knows how i can get them back and restore it back like i has it? Thanks

That means you have not a backup before accidentally restore your new iPhone 5.
So you should recover your new pictures and info with a third recovery tool.
This blog has a useful tool to meet you.
http://easy-iphone-recovery.blogspot.com/2013/09/iphone-recovery-resource.html
In step 1, you should choose 'Recover from iOS Device' in the main interface and then following the steps to get your pictures and info back.
Good Luck.

After moving my itunes library from my old WinXP computer to my new Win7 computer, itunes gives a warning that my content on my phone must be removed and re-synced. I want to merge changes/updates on my phone with my itunes library as normal, not erase it

After moving my itunes library from my old WinXP computer to my new Win7 computer, itunes gives a warning that my content on my phone must be removed and re-synced. I want to merge changes/updates on my phone with my itunes library as normal, not erase it & replace it. My updates/changes will be lost.
How do I merge content on my iPhone & content in iTunes together?

Hopefully you still have the original library and can redo the migration...
These are two possible approaches that will normally work to move an existing library to a new computer.
Method 1
Backup the library with this User Tip.
Deauthorize the old computer if you no longer want to access protected content on it.
Restore the backup to your new computer using the same tool used to back it up.
Keep your backup up-to-date in future.
Method 2
Connect the two computers to the same network. Share your <User's Music> folder from the old computer and copy the entire iTunes library folder into the <User's Music> folder on the new one. Again, deauthorize the old computer if no longer required.
Both methods should give the new computer a working clone of the library that was on the old one. As far as iTunes is concerned this is still the "home" library for your devices so you shouldn't have any issues with iTunes wanting to erase and reload.
I'd recommend method 1 since it establishes an ongoing backup for your library.
Note if you have iOS devices and haven't moved your contacts and calendar items across then you should create one dummy entry of each in your new profile and iTunes should merge the existing data from the device.
If your media folder has been split out from the main iTunes folder you may need to do some preparatory work to make it easier to move. See make a split library portable.
Should you be in the unfortunate position where you are no longer able to access your original library or a backup then then see Recover your iTunes library from your iPod or iOS device for advice on how to set up your devices with a new library with the maximum preservation of data.
tt2

Verizon ellipsys update did not fix the app memory problem!

The Verizon update for the ellipsys did not fix the original issue with the storage of apps on the device. The update gave you the capability to move apps to your tablet space; but, the device's pre installed apps cannot be moved. Those apps take up roughly 500mb of the allotted 1gb of space.
This tablet was meant for my parents to use and they can't be sitting here umistalling and disabling preinstalled apps just to use there tablet.
Please include in the next update a reallocation of memory for more app storage space. I have already moved all available apps over to the tablet space: I have 4 gigs open on their tablet and only 200mb for apps? Crazy sauce...

I called Verizon 2nd level tech support and they assured me there is NO ED06 update's said they haven't even finished rolling out ED05 yet. I think they just told you that to get you off the phone. I also have a Fascinate and have had problems and can't get them to replace my phone with a different device. I want the Droid Charge since it is the only other one that has the AMOLED screen that I originally chose the Fascinate for . They had a program that ended on July 28th the day that ED05 rolled out. They offered the Droidx, the Incredible 2, and the Droid Charge to replace the Fascinates that were having trouble. I had called to report my issues during this replacement program but was not told that it was going on and now they won't give me the Droid Charge because it has expired. I think since there are STILL issues-they need to bring this program back and allow us to get a different phone. I have been a customer of Verizon for 10 years and have 7 lines so I am REALLY disappointed that they can't work with me (or other customers ) especially since it is not something we did to the phone. It is a problem with either Verizon or Samsung. I don't know where to go from here but maybe if they hear enough from others that didn't have any success with ED05 they will start to replace them. I will probably go to a higher level to voice my concern. Let me know if anyone has any success getting a new device especially the Droid Charge.

HT201263 I tried to reset my iPhone (3gs) with deleting all data. When it power off and automatically again on then it is showing Apple logo only. Not restore and startup my phone. I tried to charge and not charging. What I should do now?

I tried to reset my iPhone (3gs) with deleting all data. When it power off and automatically again on then it is showing Apple logo only. Not restore and startup my phone. iPhone alerming low charge and I tried to charge and not charging.
What I should do now?

Something has gone wrong. Turn your phone off, then force it into recovery mode:
Leave the USB cable connected to your computer, but NOT your phone, iTunes running, press & hold the home button while connecting the USB cable to your dock connector, continue holding the home button until you see “Connect to iTunes” on the screen. You may now release the home button. iTunes should now display that it has detected your phone in recovery mode, if not quit and reopen iTunes. If you still don’t see the recovery message repeat these steps again. iTunes will give you the option to restore from a backup or set up as new. In your case, select "new".

HT4993 I dropped my phone, it landed in the screnn, did not break, but now will not turn on or do anything?

I dropped my I phone 4s on the floor, the screen did not crack or break, but now it will not turn on or do anything, I have placed it on the charger, any one have any ideas/

Take it in for service.

Phone Sent Text Message That I Did Not Send

My friend received a text message from me that I did not send. She showed me her phone, that it came from my phone.
I showed, my text messages and that I did not.
When she responded to it, the message did come back to me.
What my phone hacked? Was her phone hacked? What could have caused this?

While I have people tell me that all the time, I also see some of these same people leave their phones on the counter in the next room. This is not in their "possession the entire time" even though they claim it to be. You would be the first person I have EVER seen with their phone in their "possession the entire time". It is simply not the case in most situations.
Regardless...
You may want to check out THIS app available on iPhones and THIS app available on android devices. It may shed some light on the subject. There are many other available ways to spoof text messages.

I changed my password on my phone becuase my old one became comprimised and now i cant remember it and so i cant access my phone. is there anything i can do without erasing all my data?

i changed the password on my phone and now i cant remember what it was and im locked out. is there anything i can do that doesnt erase all the data on my phone? help please..

In that case, you will have to install iTunes on the computer, put the phone into recovery mode, and restore it as a new device. It will be wiped. Everything on it will be lost.
There is no way to bypass a forgotten lock code. If there were, it wouldn't be much good.

How to get a refund for Verizon services I did not ask for?

I just got a piece of mail about "Total Mobile Protection" . $11 per month on one of my 4 lines. I never asked for this. I called Verizon and they said, sorry cant help. You signed the user agreement at the store! Wow! No manager, no escalation path. They turned it off but how do I get my $18 back? Nothing but headaches so far with Verizon. 3 of 4 lines required support calls to transfer the lines, and now this.

I was billed prorated 8$ in November and $11 for December. I just got the paper mail about "total mobile protection", yesterday and called immediately. I just called billing support again today and she did credit just $11, (but not the $8. First she was going to credit the $8 but not the $11) as she wasn't able to prove did or did not agree to this charge. The Verizon rep also asked me why i just got the mail about "total mobile protection" yesterday! How would I know why Verizion waited over a month to send it? So i guess the default is the customer is wrong. I don't care about the $ that much but don't like the idea of random charges that can't be refunded.
After having to call support 7 times (3 provisioning and 2 different billing issues) and visit the store to fix Verizon mistakes, and Verizon basically telling me I am lying, we are not off to a good start on this new contract.

Paid for Insurance; today Verizon says I did not buy insurance

Pretty Weird.
Went into a company owned store today and they tell me there is no insurance on the phone when I paid the insurance for the 2nd month yesterday.
What kind of Clip Joint is Verizon running?

<Post merged into After 10 years about done with Verizon Wireless. Please see that discussion for any replies.>

I can not backup my ICloud. my phone says not enough storage. but i don't want to pay for more. my phone i just got rid of did not have this issue

can anyone help me?

Not photos, just data synced with iCloud shown in Settings>iCloud. If you don't have sufficient storage to back up to iCloud, back up to your computer instead using iTunes (connect you phone to your computer, open iTunes, click on the name of your phone in iTunes, go to ths Summary tab of your iTunes sync settings and click Back Up Now). Also transfer your purchases to your iTunes library (connect your phone to your computer, open iTunes and go to File>Devices>Transfer Purchases). If you have photo stream photos older than 30 days tha you wan to save, save these to your camera roll before backing up (tap Select, tap the photos, tap the share icon -- box with upward facing arrow, then tap Save to Camera Roll).
When setting up your new phone, when given the option choose Restore from iTunes Backup and restore the backup you made earlier.

HT5661 I traded my phone in at Verizon yesterday. I did not erase all my info. Should I be worried.

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