HT5772 The new version/ update is not allowing me to delete purchases movies nor audiobooks.

I am not able to delete movies nor audiobooks I with the new operating system for the iTunes Store! Also, I have stuff to hide from my kids! How do I put parental controls on my private stuff!

What happens when you try to delete them ? If the films are downloaded onto your iPad (i.e. you don't have purchases that are only in the cloud showing via Settings > iTunes & App Store > 'show all' fo Videos) then you should be able to delete them via the Edit button at the top right of the film selection screen in the Videos app (and similarly for TV programmes).
Audiobooks you should be able to delete from the Music app via Settings > General > Usage > Music - swipe across their name from right to left on there and you should get a Delete button. But audiobooks are currently a one-time only download from the store, so do you have copies of them on your computer's iTunes ? If not then File > Devices > Transfer Purchases should copy your iTunes purchases over (films and TV programmes also can't be redownloaded in all countries, and even where they can be there is no guarantee that they will remain in the store).
For parental controls, you can only use what is in Settings > General > Restrictions e.g. age ratings for films, tv programmes.

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After updating Firefox, it continues to prompt me to download the new version and will not allow me to open a window.

I would love to use Firefox for my browser, but every time I update either that or Windows, I have problems with my computer. Are the two simply incompatible? Is there anything I can do to get my Firefox working again?

I would love to use Firefox for my browser, but every time I update either that or Windows, I have problems with my computer. Are the two simply incompatible? Is there anything I can do to get my Firefox working again?

I am unable to open certain pages on sites. I have to switch over to IE because the new Firefox update is not accomodated on their websites! When will this be fixed... sites included Ameritrade, FAFSA, and others...

Question
I am unable to open certain pages on sites. I have to switch over to IE because the new Firefox update is not accomodated on their websites! When will this be fixed... sites included Ameritrade, FAFSA, and others...

First and foremost, you should update to 3.6.17 because the version you're running at the moment is insecure and exposes your system to attack. Update via '''Help '''| '''Check For Updates'''.
That may even fix the problem since several minor bugs were also fixed in later versions.
Similarly, after updating, go to the [http://www.mozilla.com/en-US/plugincheck/ Plugins Check] page and update those which are necessary.
If the problem persists, try running Firefox in [[Safe Mode]]. If it functions properly in that configuration, then one of your add-ons is the culprit.
I didn't experience a problem myself accessing any of those sites you mentioned. See screenshot.

I have used Firefox on my computer for several years. Today, after upgrading to the new version, I was not able to open Firefox. I have tried several times uninstalling and re-downloading Firefox. It still will not open! What is wrong?

I have used Firefox on my computer for several years. Today, after upgrading to the new version, I was not able to open Firefox. I have tried several times uninstalling and re-downloading Firefox. It still will not open! Is the new version not compatible with Windows Vista?

I hope that link points to mozilla.com or mozilla.org
You will have to close firefox.exe with the Windows Task Manager from the "Processes" tab of the WTM since you don't have a widow to close.
The best way to close Firefox is through File > Exit, for those who stuck with the "Firefox" button click on the Firefox button then Exit. It is not perfect but it is a lot better than just closing the window with the "X" in the upper right corner

The new maverick system does not allow me to watch Sky - Any ideas when this is going to be resolved?

The new maverick system does not allow me to watch Sky - Any ideas when this is going to be resolved?

Press the escape (esc) key to exit full-screen mode.

With the new version of itunes how do i transfer music purchased on my ipad to my pc?

with the new version of itunes i do i transfer content purchased on my ipad directly to my pc? i've synched successfully however i want to upgrade the os and i am receiving an error that says i have content not yet transfered. The archived questions on this are not referencing the new version of itunes. thanks...

Missing "how" in the first sentence...

Will the new version have capability to allow me to use Fingerprint for username and password entry?

I need to HP SimplePass Identity protection. This use of fingerprint technology allows sign in to websites by swipe of fingerprint and supports multiple users. Firefox supported that technology at one time but dropped support. Will the new version support it again? I quit using Firefox when the support ended and will not use it again until that functionality is restored.

HP Simplepass never stopped working for Firefox. I'm using it on Nightly 31.0a1 and it's working fine. If it does stop working, then it's HP's fault for not pushing an update to their extension.

Why is the new version of Gmail not installed with Lollipop?

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I have the LG G3.
Nathan

We certainly don't want you to feel disappointed with your phone and email. Upon the information I've seen you would want to try and download Gmail 5 from the play store. If it's available you will see it there. Please let us know your findings.
SheritaH_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

I have the original ipad. I can't delete my photos from the ipad, and the new itunes update does not give me the option to sync photos. What do I do?

I have the orignal ipad. I synced all my photos from my computer onto. Now I don't have enough storage on my ipad so I want to delete these photos. When I try from my ipad it only gives me the option to share or copy, NOT DELETE. I went to resync my ipad to itunes, after I downloaded the new version and now it doesn't give me an option to sync photos. How do I get rid of them?

Wow. That's weird.
Is your iPad jailbroke? If it is, all bets are off. If it is not jailbroke, keep reading.
First, try a system reset. It cures many ills and it's quick, easy and harmless...
Hold down the on/off switch and the Home button simultaneously until you see the Apple logo. Ignore the "Slide to power off" text if it appears. You will not lose any apps, data, music, movies, settings, etc.
If the Reset doesn't work, try a Restore. Note that it's nowhere near as quick as a Reset. It could take well over an hour! Connect via cable to the computer that you use for sync. From iTunes, select the iPad/iPod and then select the Summary tab. Follow directions for Restore and be sure to say "yes" to the backup. You will be warned that all data (apps, music, movies, etc.) will be erased but, as the Restore finishes, you will be asked if you wish the contents of the backup to be copied to the iPad/iPod. Again, say "yes."
At the end of the basic Restore, you will be asked if you wish to sync the iPad/iPod. As before, say "yes." Note that that sync selection will disappear and the Restore will end if you do not respond within a reasonable time. If that happens, only the apps that are part of the IOS will appear on your device. Corrective action is simple - choose manual "Sync" from the bottom right of iTunes.
If you're unable to do the Restore, go into Recovery Mode per the instructions here.

HT3529 New 7.0 version update changes the way text messages are presented. In the new version, I cannot figure out how to delete individual texts. I can delete entire strings of messages, but I want to delete old texts, but keep the recent texts

The new version of the software for my iPhone 4 changed the way text messages are managed.
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Anyone know if there is a way to forward messages?

When you have the conversation open, if you tap & hold on a message bubble, you should get a new menu pop-up. It should have 2 options "Copy" and "More..." If you select the "More..." option it will then let you select one or more message bubbles and delete the selected ones by hitting the trach can icon in the lower left corner. As for forwarding, you probably just select the "Copy" option, then paste the contents into a new message...

The new version downloads, but I never get a prompt to move the new version to the apps folder.

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Did you select custom when installing?

A family of 5, have new iphone 4s phones.Because we shared an itunes account previously, now when installing the new phones, it does not allow us to update to individual itunes accounts. How do we change the accounts for each phone installation?

A family of 5, have new iphone 4 s phones.
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So all 5 devices are sharing the same itunes account!!!
How do we set up new accounts on each individual phone?

The iTunes stores in different countries are entirely separate. You can only use an iTunes store credit in the country in with it was created and purchased content cannot be shared across countries. Family sharing groups must be country-specific, using iTunes store credits for purchases only within that country, and sharing purchases that were made in that country. You can contact iTunes store support for more details on these restrictions here: https://www.apple.com/emea/support/itunes/contact.html.

My ipad automatically tried to update skype to version 4.1.1 It has been showing installing for 3 days and says waiting on the icon. It will not allow me to delete the app. When someone calls me on skype it rings but turns off as soon as I try to answer.

My ipad automatically tried to update skype. It has been installing for 3 days and the message waiting is on the icon. I am unable to delete skype to try and re install. I have gone to the licence page but there is nowhere that I can agree the terms as it is still trying to load.

delete the app on itunes (on PC) then download it again.

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The new itunes update will not install properly and now itunes wont work at all

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Yes I'm aware of that. The procedures are also for trying in cases where iTunes can't be reinstalled due to a "Could not start Apple Mobile Device service" message.
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HT5772 The new version/ update is not allowing me to delete purchases movies nor audiobooks.

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