HTTP Status 500 message when attempting to open Financial Report.

In a new 9.3.1 installation (BI, Essbase, HFM, Planning) I am unable to run Financial Reports in Workspace. As a test, I have created a simple report, using Studio, which has only boilerplate text - no grids or anything else that requires a DB connection. The report previews fine from the Studio client but when I attempt an HTML preview or when I attempt to run the report from within Workspace, I receive an HTTP Status 500 error in the right panel in Workspace. Below is the text of the error. I am using IIS 6 with Tomcat. My troubleshooting effort have been around IIS and BI configuration. I am able to open Web Analysis documents without any trouble. Any suggestions you may have would be appreciated.
type Exception report
message
description The server encountered an internal error () that prevented it from fulfilling this request.
exception
org.apache.jasper.JasperException: Unable to compile class for JSP
     org.apache.jasper.compiler.DefaultErrorHandler.javacError(DefaultErrorHandler.java:97)
     org.apache.jasper.compiler.ErrorDispatcher.javacError(ErrorDispatcher.java:346)
     org.apache.jasper.compiler.Compiler.generateClass(Compiler.java:414)
     org.apache.jasper.compiler.Compiler.compile(Compiler.java:472)
     org.apache.jasper.compiler.Compiler.compile(Compiler.java:451)
     org.apache.jasper.compiler.Compiler.compile(Compiler.java:439)
     org.apache.jasper.JspCompilationContext.compile(JspCompilationContext.java:511)
     org.apache.jasper.servlet.JspServletWrapper.service(JspServletWrapper.java:295)
     org.apache.jasper.servlet.JspServlet.serviceJspFile(JspServlet.java:292)
     org.apache.jasper.servlet.JspServlet.service(JspServlet.java:236)
     javax.servlet.http.HttpServlet.service(HttpServlet.java:802)
     com.hyperion.reporting.webviewer.HRLocaleFilter.doFilter(Unknown Source)
root cause
Compile failed; see the compiler error output for details.
     org.apache.tools.ant.taskdefs.Javac.compile(Javac.java:944)
     org.apache.tools.ant.taskdefs.Javac.execute(Javac.java:764)
     org.apache.jasper.compiler.Compiler.generateClass(Compiler.java:382)
     org.apache.jasper.compiler.Compiler.compile(Compiler.java:472)
     org.apache.jasper.compiler.Compiler.compile(Compiler.java:451)
     org.apache.jasper.compiler.Compiler.compile(Compiler.java:439)
     org.apache.jasper.JspCompilationContext.compile(JspCompilationContext.java:511)
     org.apache.jasper.servlet.JspServletWrapper.service(JspServletWrapper.java:295)
     org.apache.jasper.servlet.JspServlet.serviceJspFile(JspServlet.java:292)
     org.apache.jasper.servlet.JspServlet.service(JspServlet.java:236)
     javax.servlet.http.HttpServlet.service(HttpServlet.java:802)
     com.hyperion.reporting.webviewer.HRLocaleFilter.doFilter(Unknown Source)
note The full stack trace of the root cause is available in the Apache Tomcat/5.0.28 logs.
I have re-registed with HSS repeatedly as well as scrubbed the logs.

Hi again Ramana,
Did you try any of the following:
1.) Delete Tomcat cache with the following steps
Stop Tomcat.
Remove the folders from <Tomcat\work\Catalina\localhost> directory.
Start Tomcat. (it will delay a few minutes)
The cache will be recreated automatically.
2.) Redeploy Explorer application with wdeploy tool (Location: <install_dir>\SAP BusinessObjects\SAP BusinessObjects Enterprise XI 4.0\wdeploy)
Syntax
wdeploy <WEB_APP_SERVER> [-D<PROPERTY>=<value>] <ACTION>
Example
-- Undeploy
wdeploy tomcat7 -DAPP=explorer undeploy
-- Deploy
wdeploy tomcat7 -DAPP=explorer deploy
Regards,
Ilias

Similar Messages

  • Receiving the following message when attempting to open a project, "Captivate could not open the fol

    Receiving the following message when attempting to open a project, "Captivate could not open the following project.  Ensure that the project is not open already...That there is sufficient hard disk space..." All the critiria are met....still can not open file.  Please assist with the recovery of this project.

    Suggestions here:
    http://www.infosemantics.com.au/adobe-captivate-troubleshooting/recover-corrupt-project

  • I get the following message when attempting to open some links. I don't know how to interpret this nor correct it. Please help. "A copy of Firefox is already open. Only one copy of Firefox can be open at a time."

    I see some threads (when I google this question) — but do not understand how to correct it. I have a MB Pro, OS X 10.7.1, not a developer — online all day every day managing a small business. Specifically I receive the message more often when attempting to open a link within a tweet (photo, website, other).

    Most people are going to see that message as a result of not properly closing Firefox, and then attempting to reopen Firefox. This problem is most likely to occur on Windows Operating systems, less frequently on Linux and Mac systems but not unheard of on any system.
    Because you are on a Mac, I am referring you directly to an article that has been reworded for each operating system.
    : http://kb.mozillazine.org/Kill_application
    To properly close Firefox on your Mac use "Firefox" button -> Quit Firefox, and not with the "X" in corner of window which simply closes the window and not necessarily Firefox.
    When you get stuck as you have described you must Force Firefox to terminate as described at the end of the article:
    Mac OS X
    :Open Apple Menu and select "Force Quit". For Mac OS X 10.3 and later, you can also use the Activity Monitor found in your "Utilities" folder (Applications -> Utilities -> Activity Monitor).
    <br><small>Please mark "Solved" one answer that will best help others with a similar problem -- hope this was it.</small>

  • Receiving User License Agreement Message When Attempting To Open PDF - 10.1.0

    Recently upgraded to Reader 10.1.0. When attempting to open a specific PDF document I receive the following dialog.
    This only occurs with one specific PDF, as I have opened other PDF's with the IE browser plugin, as well as PDF's saved to my local machine using Adobe Reader.  I can open the PDF if the document is saved first, and then opened through Reader by performing a File -> Open.
    Any ideas on how to correct the issue?  The application was deployed using enterprise deployment tools along with the Reader customization kit.  I did check the checkbox for Accept User License Agreement in the Customization wizard.

    I also was pushing the
    HKEY_LOCAL_MACHINE\SOFTWARE\Adobe\Acrobat Reader\10.0\Privileged
    THat didn't seem to have any effect.
    I think the other key you had might be the one causing your password protected issue. It is the only difference between mine and your setups from these posts.
    So it comes down
    1: useing the adobe website to upgrade to 10.1.0 breaks the reader integration in different ways.
    2: installing full version from ftp site fixes the issue except for password protected pdf if you have the
    HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Adobe\Acrobat Reader\10.0\FeatureLockDown set to 0
    changing back to 1 repairs this issue.
    Hmmmm maybe 10.2

  • Error message when attempting to open iTunes

    Hi everyone,
    I had an outdated version of iTunes installed and I tried to update it for the newest version, but I had lots of problems regarding disk space so I installed the earlier version again to try and reverse what I'd done. Now, all my music is still there (and my library) but when I attempt to open iTunes I get an error message that says 'Choose Library...' and no matter what I do, I can't open iTunes.
    Has anyone had this problem before? I'm on Windows XP.
    Thanks,
    li0n4

    You could try a repair, rather than a reinstall.
    Start > Control Panel > Add/Remove Programs
    Find itunes in the list and press change, then repair.

  • Odd message when attempting to open iTunes

    After installing the latest iTunes I attempting to open it so I could import some music. I got a message saying
    "Quicktime version 7.0d0 is installed, iTunes requires Quicktime version 7.0.3 or later. Please reinstall iTunes."
    So I redownloaded the install file and ran it for a repair check but I got the same message. I tried uninstalling iTunes and reinstalling it with the latest .exe file off of the website but I continue to get the same message. What do I need to do?

    Download and then run the QuickTime standlone installer
    http://www.apple.com/quicktime/download/win.html

  • Error Message when attempting to open Premiere Pro in creative cloud

    I am signed into creative cloud and my payment for this month's Premiere subscription was just processed, but I continue to get an error message when looking for the Premiere icon in my "Apps" tab in creative cloud. Any ideas why I can't access the program?

    A chat session where an agent may remotely look inside your computer may help
    Creative Cloud chat support (all Creative Cloud customer service issues)
    http://helpx.adobe.com/x-productkb/global/service-ccm.html

  • I am receiving an error message when attempting to open a pdf.

    It says I dont have permission and to contact owner or administrator. I am the administrator on this computer and all the file permissions are enabled and I even tried running adobe reader as admin. the file is encrypted but Im never asked for a password or anything.

    Hi Rickhoneyford,
    Does this issue occur with any pdfs you attempt to open or is this issue specific to this pdf?
    Regards,
    Rave

  • Error message when trying to open a report

    Post Author: gronkette
    CA Forum: General
    I created several reports using the Professional Version, I have been upgrade to the Designer Version and now when I try to open a report I get the following error:
    The Parameter is incorrect
    Help !!! I need these other reports.
    thanks!
    Using CRXI

    Post Author: synapsevampire
    CA Forum: General
    There isn't a designer version, do you mean developer? And what version of Crystal?
    If they upgraded you to the standard edition, then you've lost plenty of functionality.
    Also if they upgraded you to developer from professional, yet didn't bring the service packs up to date, but did on the previous version, then it will have problems as well.
    Please include valid information in your next post, and the version of Crystal if the above doesn't resolve.
    -k

  • Sharepoint central administration can not open. It came up with error message: http 503. service unavaliable error messages when attempting to open sharepoint central administration

    Pls the problem started when the  system administrator change some of the roles all the service accounts on the active directory. So when I restarted the sharepoint server i noticed the following
    1) the sharepoint intranet site does not open. it come ups with errror messages
    2) the sharepoint central administration could not open as well
    Pls what do i do

    Hi ticodalo, there could be many reasons for this. Check the following links to see if they help:
    https://social.msdn.microsoft.com/Forums/sharepoint/en-US/9acc688f-40e0-4f89-81f0-fb165076918e/error-while-opening-sharepoint-central-administration?forum=sharepointgeneralprevious
    https://social.msdn.microsoft.com/Forums/sharepoint/en-US/8b5fa7ff-f315-4ab1-80b6-542ad0b66b70/sharepoint-foundation-2010-central-administration-error-503?forum=sharepointadminprevious
    cameron rautmann

  • Get 500 Internal Server Error message when attempting to open Firefox.

    Firefox working fine until last week. Cannot connect. Only receive error message. Uninstalled & re-installed. Same error message. Windows 7, Zone Alarm. Explorer 8.

    Hi,
    According to your description, there is a 500 internal server error when you select any Option in your OWA.
    Based on my research, we can try the following steps:
    1.  Check whether Virtual Directories Authentication configured properly. Enable the ECP Virtual Directory with Anonymous and Basic Authentication.
    2.  Check on the Application Pools to view whether ECP Application Pool is running on .NET Framework v4.0. It maybe the incompletely installation of Framework that causes this error.
    If so, We can try to run the following command as Administrator:
    %windir%\Microsoft.NET\Framework\v4.0.30319\aspnet_regiis.exe -i
    Or change the MSExchangeECPAppPool from .NET Framework from v4.0 to v2.0. Then restart IIS.
    If you have any question, please do not hesitate to tell me.
    Hope it helps.
    Thanks,
    Winnie Liang

  • I received this error message when attempting to open my iTunes:  apple application support not found

    I'm not sure if my iTunes won't open because my apple software might have been deleted from my computer during a clean out.  How do I reestablish my apple software without losing all my iTunes music?  Apple's error message is telling me that I have to uninstall iTunes and then re install it, but I'm pretty sure I'll lose everything if I do this.  Suggestions?????

    Hello RunnerGirl98,
    If you reinstall iTunes using this article, your songs will not be deleted. The Media in iTunes is stored in the iTunes folder, which is normally found in your Music folder and is not attached, or part of the iTunes application.
    It will be either one of these 2 articles depending on the OS version you have installed:
    Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
    http://support.apple.com/kb/ht1925
    or
    Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7
    http://support.apple.com/kb/ht1923
    I would also verify where your iTunes library is stored using this information:
    Where are my iTunes files located?
    http://support.apple.com/kb/ht1391
    Regards,
    Sterling

  • Error Message When Attempting to Open a Portfolio of Projects

    "The description cannot exceed the maximum length of 400 kilobytes"
    When I click OK it returns me to all projects again rather than just the projects in the portfolio I have selected. What is causing this?

    Hello
    The error message that is described is caused by corrupted user preferences (     Error: "The description cannot exceed the maximum length of 400 kilobytes" when opening Projects or Portfolios. (Doc ID 907406.1)) you can solve the issue by deleting them or create a new user in order to avoid the error, please refer to the following note for the solution
    How To Delete A User's Application User Preference Settings (Edit, User Preferences) If The Account Has Become Corrupted In Project Management Or Web Access (Doc ID 894279.1)

  • Just attempted to download photoshop elements 13 onto my macbook-pro and get the message when attempting to open 'identity of developer cannot be confirmed'

    This was a pre-paid download card - could it be a problem with the card?

    could it be a problem with the card?
    No. It's the Gatekeeper feature in Apple's OS X operating system asking if the software is trustworthy and should be installed.

  • When I try to download a Status 500 message appears

    I wish to download music and course work from
    http://www.innerspace.org/oxford/downloads/
    I am unsuccessful and get a http/status 500 message.
    Can you help as I need to do this. Thanks

    Thank you AlleyKat for your assistance. I did not try to delete IDM it sounded too dangerous for an old computer illiterate guy like me to tackle. But I followed the instructions and disabled it in tools. So I can download things again now. However when I restarted my computer after disabling, the message was still there asking me to pay for their license.
    Once again thank you.
    Regards,
    Doug.

Maybe you are looking for

  • Service entry sheet creation from PO without selecting line item of PO?

    Dear SAPIENTS, While creating service entry sheet for one frame work order (PO) i do not want to select line item of PO. I want all the service of PO line item should come automatically in single service entry sheet number. At present whenm i enter t

  • Period for 2011 wrongly created as year instead of month

    We wrongly created the period for 2011 as year instead of Month. The problem is that we have many posted transactions with effective date Yanuary 2011. Is it possible to redefine the periods to use 12 months for 2011 without restoring from a backup?

  • 10-Gig Ethernet adapter linux driver not working.

    Hello, I am running redhat kernel 2.6.9-34.ELsmp. I just installed the Sun 10 Gigabit Ethernet Adpater and the driver to go with it. I ran the following commands per the installation instructions: # depmod - returned prompt with no errors # modprobe

  • Delete Custom Avatar from profile...

    I was wondering if anyone else is seeing a Admin Password request window when they attempt to delete a custom avatar and if so have anyone found a solution..

  • Counting times a word appears in document

    I am trying to read from a file and count how many times a word appears in that document. For example if i had a list of names Daniel Fowler Joe Mahogony Daniel Peterson Chris Sim How would you count the amount of people named Daniel and display it?