I am a CS6 user. Recently I find an alert message telling something is missing whenever I launch AE. So I just try to uninstall the CS. Before reinstall, I have run the CS cleaning tool. Finally most of the application cannot be installed successfully. I
BELOW IS THE ERROR DETAILS
Exit Code: 6
Please see specific errors and warnings below for troubleshooting. For example, ERROR: DF012, DF024 ... WARNING: DF029, DF054 ...
-------------------------------------- Summary --------------------------------------
- 0 fatal error(s), 16 error(s), 7 warning(s)
----------- Payload: {CFA46C39-C539-4BE9-9364-495003C714AD} Adobe SwitchBoard 2.0 2.0.0.0 -----------
WARNING: DF029: ARKServiceControl::StartService: Service not started/stopped SwitchBoard. Current State: 0 Exit Code: 0 Service Specific Exit Code: 0(Seq 1)
----------- Payload: {8085C16A-3148-40B4-BC8B-12ED59C9C478} Recommended Common Fonts Installation x64 2.0.0.0 -----------
WARNING: DF054: Unable to read Adobe file version for file path 'C:\Windows\Fonts\BrushScriptStd.otf'(Seq 22)
ERROR: DF012: Unable to find file(Seq 22)
ERROR: DF024: Unable to preserve original file at "C:\Windows\Fonts\BrushScriptStd.otf" Error 32 程序無法存取檔案，因為檔案正由另一個程序使用。(Seq 22)
ERROR: DW063: Command ARKDeleteFileCommand failed.(Seq 22)
----------- Payload: {63594DD4-0241-422A-93A5-B6530040E1C7} Required Common Fonts Installation x64 2.0.0.0 -----------
WARNING: DF054: Unable to read Adobe file version for file path 'C:\Windows\Fonts\AdobeArabic-Regular.otf'(Seq 7)
ERROR: DF012: Unable to find file(Seq 7)
ERROR: DF024: Unable to preserve original file at "C:\Windows\Fonts\AdobeArabic-Regular.otf" Error 32 程序無法存取檔案，因為檔案正由另一個程序使用。(Seq 7)
ERROR: DW063: Command ARKDeleteFileCommand failed.(Seq 7)
----------- Payload: {DE7C6FA1-AF75-48A8-B495-CFAD529BCC3D} Recommended Common Fonts Installation 2.0.0.0 -----------
WARNING: DF054: Unable to read Adobe file version for file path 'C:\Windows\Fonts\BrushScriptStd.otf'(Seq 21)
ERROR: DF012: Unable to find file(Seq 21)
ERROR: DF024: Unable to preserve original file at "C:\Windows\Fonts\BrushScriptStd.otf" Error 32 程序無法存取檔案，因為檔案正由另一個程序使用。(Seq 21)
ERROR: DW063: Command ARKDeleteFileCommand failed.(Seq 21)
----------- Payload: {311CDC89-AC18-4344-9EC9-0225328C73D3} Required Common Fonts Installation 2.0.0.0 -----------
WARNING: DF054: Unable to read Adobe file version for file path 'C:\Windows\Fonts\AdobeArabic-Regular.otf'(Seq 6)
ERROR: DF012: Unable to find file(Seq 6)
ERROR: DF024: Unable to preserve original file at "C:\Windows\Fonts\AdobeArabic-Regular.otf" Error 32 程序無法存取檔案，因為檔案正由另一個程序使用。(Seq 6)
ERROR: DW063: Command ARKDeleteFileCommand failed.(Seq 6)
----------- Payload: {CA7C485C-7A89-11E1-B2C8-CD54B377BC52} Adobe Fireworks CS6 12.0.0.0 -----------
WARNING: DF012: File/Folder does not exist at E:\Adobe CS6\payloads\AdobeFireworks12-mul\OEM(Seq 2141)
----------- Payload: {89687707-7A92-11E1-A6FA-922C5FF2EC7B} Adobe Fireworks CS6_AdobeFireworks12zh_TWLanguagePack 12.0.0.0 -----------
WARNING: DF012: File/Folder does not exist at E:\Adobe CS6\payloads\AdobeFireworks12zh_TWLanguagePack\OEM(Seq 77)
ERROR: DW050: The following payload errors were found during install:
ERROR: DW050: - Required Common Fonts Installation: Install failed
ERROR: DW050: - Required Common Fonts Installation x64: Install failed
ERROR: DW050: - Recommended Common Fonts Installation x64: Install failed
ERROR: DW050: - Recommended Common Fonts Installation: Install failed
Nhlai either the file permissions for several of your fonts have been compromised or the files themselves have been damaged. I would recommend removing any installed Adobe Creative applications and then removing the damaged fonts referenced in the installation log file.
For information on how to locate and interpret the installation log files please see Troubleshoot with install logs | CS5, CS5.5, CS6 - http://helpx.adobe.com/creative-suite/kb/troubleshoot-install-logs-cs5-cs5.html.
Similar Messages
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How can I downloade a trial of Adobe Elements 12?
I followed the instructions to download assistant...but get this message: The application cannot be installed due to a certificate problem. The certificate does not match the installed application certificate, does not support application upgrades, or is invalid. Please contact the application author.Hi alposer,
Please remove the copy of the Adobe Download Assistant you currently have installed and then reinstall the Adobe Download Assistant.
Regards,
Rave -
The application cannot be installed due to a certificate problem. The certificate does not match
the application cannot be installed due to a certificate problem. The certificate does not match the installed application certificate, does not support application upgrades, or is invalid. Please contact the application author.
i DONT HAVE THE DISK FOR aDOBE 6.0 ANYMORE HOW DO i UPGRADE??You cannot in any case buy an upgrade from Acrobat 6, it is too old. So it's a full price purchase I'm afraid.
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Can anyone tell me how I can get around this error? I've tried reinstalling adobe air and reinstalling the programs but neither works.
This issue happens when an older version of Adobe Story is already installed on a system.
To resolve this issue you will have to first remove that version and then install the latest one.
Now depending upon which system you are using, below are the steps:
MAC:
Open 'Applications' folder in Finder.
Move 'Adobe Story' application to Trash and remove it from Trash too.
Just to make sure that this application is not installed on a different drive, do a search for 'Adobe Story' in spotlight. If it is present on a different location, then remove it from there too.
Now log into story.adobe.com and download the desktop application again and install it.
WINDOWS:
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Now log into story.adobe.com and download the desktop application again and install it -
can anyone help
Please follow these steps:
- Remove the currently installed Adobe Story app from your system
- If you are using windows, you can do it through control panel
- If you are using Mac, open the Applications folder and move 'Adobe Story' application to Trash. (Please remove it from trash too)
( Please make sure that no other installation of Adobe Story is present in your system by searching 'Adobe Story' in Spotlight. Remove if present. )
- Then install the latest version by downloading the installer file directly from: http://story.adobe.com/AIR/AdobeStory.air -
Has anybody seen this in Mac OS 10.10?
Ok, just Acrobat XI Pro? Nothing else? (I've seen talk of this message, but for different Adobe products).
And was Acrobat XI Pro ever installed before? -
I was referred here by customer service. I have downloaded Photoshop elements 5.0 to a new PC. After accepting the agreement I receive an error message saying "Your Adobe Photoshop Elements user name, organization, or serial number is missing or invalid. The application cannot continue and must now exit." There is no place to enter the serial number.
All your pictures will remain safe even after uninstalling the program. Your pictures are saved to your system in form of catalog present at C:\ProgramData\Adobe\Photoshop Elements\Catalogs\<your catalog><br />When you reinstall the program you can open this catalog and view all your photos again.
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Finder - The application cannot be found.
Installed recent Apple security update on 7/3/08, now running OS X 10.5.4. Clicking on the Finder logo on the Dock gives "The application cannot be found."
This is predictably spectacular news. While the Finder might not be perfect, just see how long you'd last without it. For instance, try to empty your trash. Thankfully, I normally use Butler for working with the system and generally don't use Finder, except to empty the trash and move occassional files around.
I've been fumbling along with this for less than a week but finally have time to troubleshoot this issue. In the interim, I managed to mount a disk image and load Path Finder, which is a Finder alternative. While it looks nice, and works as advertised, I'd rather not have to pay to be able to move files graphically. Similarly, Spotlight no longer returns search results, though I can type searches.
Troubleshooting I've done so far:
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2. Run "Disk Utility" from 10.5 upgrade DVD. Selected "Verify Permissions". Selected "Fix Permissions". Then selected "Verify disk", but that didn't give any errors.
3. Installed OnyX.
4. Using Onyx, selected "Verify - Preferences". There was something wrong with my java.plist file so I deleted that. No other errors.
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"Execute Maintenance Scripts"
"Rebuild LaunchServices"
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"Cleaning Logs and Crashreporter"
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5. Funny enough, before OnyX prompted me to reboot it SHOWED A FINDER WINDOW.
6. Reboot. Finder still gives "The application cannot be found."
7. Onyx - Parameters - Finder - Restore Defaults.
8. Reboot.
9. Finder still gives "The application cannot be found."
l0. Post to Apple support forums.Doing a tail -f /var/log/system.log showed no new entries when I tried to launch Finder. Similarly, bringing up Console with "All Messages" also brings up nothing when I try to launch finder.
Now, doing a ls -l of /System/Library/CoreServices brings up this gem:
-rwxr-xr-x@ 1 root wheel 0 Sep 23 2007 Finder
There's also no Finder.app in there.
locate Finder.app | egrep -v -i "Path Finder"
gives nothing as well.
I now know how the Windows people I've met feel when some bright management-type has deleted explorer.exe. However, I don't really fit into any of those categories, and I'm a bit unsettled about this all being a regular security update.
So, then, where would I go find Finder.app, or is it supposed to be just a symlink to something else? I've got a PPC iMac running 10.4, but I'd suspect that I can't JUST copy the directory on over without borking something. -
I have a PowerPC G5 quad core Mac with a pre-intel chip. I have been running Firefox successfully for over five years and have used every version in operation during that time. Tonight, I received notice that the latest version of 3.6 was ready to install and that I needed to restart. I did that and was taken to a page telling me that 4.0 was available for downloading and use. So I downloaded the new 4.0 and tried to install it in the typical Mac fashion. After clicking on the dmg, I dragged the icon into my applications folder and onto the dock. But when I click on the icon on the dock, I get the message: The application cannot be launched. 10661
When I try to launch by double clicking in the applications folder, I get the message: You cannot open the application Firefox because it is not supported on this system.
I had to go to your site using Safari of all things! I tried re-installing it with another download, and that one misbehaves in the same way. By the way, in case it matters, I still have 42 GB available on my hard drive and 5 GB of RAM.
There is one other funny thing. The Firefox icon from the disk image has a white circle with the slash through it on top of the fox and world symbol. That is what appears in my applications folder and in my dock. It appears to be saying NOT FIREFOX, as it would indicate in a NO U-TURN sign. What is this all about?I have had a similar problem with my system. I just recently (within a week of this post) built a brand new desktop. I installed Windows 7 64-bit Home and had a clean install, no problems. Using IE downloaded an anti-virus program, and then, because it was the latest version, downloaded and installed Firefox 4.0. As I began to search the internet for other programs to install after about maybe 10-15 minutes my computer crashes. Blank screen (yet monitor was still receiving a signal from computer) and completely frozen (couldn't even change the caps and num lock on keyboard). I thought I perhaps forgot to reboot after an update so I did a manual reboot and it started up fine.
When ever I got on the internet (still using firefox) it would crash after anywhere between 5-15 minutes. Since I've had good experience with FF in the past I thought it must be either the drivers or a hardware problem. So in-between crashes I updated all the drivers. Still had the same problem. Took the computer to a friend who knows more about computers than I do, made sure all the drivers were updated, same problem. We thought that it might be a hardware problem (bad video card, chipset, overheating issues, etc.), but after my friend played around with my computer for a day he found that when he didn't start FF at all it worked fine, even after watching a movie, or going through a playlist on Youtube.
At the time of this posting I'm going to try to uninstall FF 4.0 and download and install FF 3.6.16 which is currently on my laptop and works like a dream. Hopefully that will do the trick, because I love using FF and would hate to have to switch to another browser. Hopefully Mozilla will work out the kinks with FF 4 so I can continue to use it.
I apologize for the lengthy post. Any feedback would be appreciated, but is not necessary. I will try and post back after I try FF 3.16.6. -
"the extension cannot be installed it requires flash-" error
I am attempting to install my flash command extensions that I was using under Flash CS5 for CC, using Extension Manager (EM) CC.
I am writing the MXI file myself in order to do this (and packaging them with EM CS6), but I constantly get the error "The extension cannot be installed it requires Flash version 8 or greater".
I think the manager is reacting to the product tag which is currently set as
<products>
<product familyname="Flash" version="8"/>
</products>
I DO have Flash installed, and it is higher than 8 so why am I getting this error? I've tried changing the version number and doing away with the products tag all together but this doesn't help.
Flash & Photoshop are the only CC programs I have installed and they are showing in the sidebar in EM CC
The command is definitely compatible with flash as I can install it by simply putting it in the right place, but I wanted to circulate this to my colleagues without explaining how to find the config folder.
Thank you for your help,
The whole MXI is below
<macromedia-extension
type="flash command"
version="1.0.0"
requires-restart="false"
name="Bitmap Properties">
<author name="Tom Evans" />
<products>
<product familyname="Flash" version="8"/>
</products>
<description>
<![CDATA[command to multi-edit bitmap quality in flash library. Automatically sets smoothing on but asks what quality to set the JPG compression]]>
</description>
<ui-access>
<![CDATA[Adds command to Commands Menu]]>
</ui-access>
<license-agreement>
<![CDATA[CDATA[Tom Evans provides this extension 'as is' without any warranty of any kind as to the suitability of the extension for the licensees intended purpose. All risk as to the performance of the extension and it's contents are the sole responsibility of you, the licensee.]]>
</license-agreement>
<files>
<file source="BitmapProperties.jsfl" destination="$Flash\commands" />
<file source="BitmapProperties.xml" destination="$Flash\XULControls" />
</files>
</macromedia-extension>Have this one :
http://www.youtube.com/watch?v=b7i7EAFl9NY
Have the last version :
http://www.univers-web.com/flash/Plugin_flash/KeyframeCaddyCS6.zxp
Have my chanel xD
http://www.youtube.com/user/nakedbat/videos -
I can't install the trial version of Adobe Acrobat because the AdobeDownloadAssistant.exe will not run. I get this error:
"This application cannot be installed because this installer has been mis-configured. Please contact the application author for assistance."
I completed the trial questionnaire & all seemed well. Can anyone help?Downloadable installation files available:
Suites and Programs: CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4, CS4 Web Standard | CS3
Acrobat: XI, X | 9,8 | 9 standard
Premiere Elements: 13 | 12 | 11, 10 | 9, 8, 7 win | 8 mac | 7 mac
Photoshop Elements: 13 |12 | 11, 10 | 9,8,7 win | 8 mac | 7 mac
Lightroom: 5.7.1| 5 | 4 | 3
Captivate: 8 | 7 | 6 | 5.5, 5
Contribute: CS5 | CS4, CS3
Download and installation help for Adobe links
Download and installation help for Prodesigntools links are listed on most linked pages. They are critical; especially steps 1, 2 and 3. If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'. -
How do I uninstall the Application Manager?
After a difficult installation of Creative Cloud, my Windows 7 64-bit Desktop freezes after a period of time ranging from minutes to hours. Desktop icons won’t launch, and context menus won’t display. Quick Launch icons still work OK.
I asked a computer guru with a broad range of knowledge about this. He says he’s seen this before, and it involves processes running in the background. He recommends using the Adobe cleaner tool to remove the Application Manager. Yesterday I found a post on where to get it and how to use it, but today, I can’t find it.
So my question is, “Where do I get the cleaner tool and how do I use it to remove just the Application Manager?”Cwcsdc are you saying that you are experiencing slow performance over multiple Adobe Creative applications? You can find information on the cleaner tool at CS Cleaner Tool for installation problems | CCM, CS6, CS5.5, CS5, CS4, CS3 - http://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation-problems.html. You may want to consider though posting to a couple of the specific product forums if you are experiencing performance issues however. The CS Cleaner Tool is more likely to help when an install has failed and the Creative application is unable to even open.
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Myself, I count myself lucky. Everything works perfectly for me right now...email, bluetooth, maps, gps, 3rd party apps, battery life, 3G, wifi, etc. etc.
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I did this this past Tuesday night and so far no reboots, crashes or any problems. I'm sure I just jinxed myself but I've been using it heavily over the last few days with no issues. Prior to this, it would usually reboot every 2 days. If it doesn't reboot for another few days I'll be happy.
I would normally not stand for this but I just love the phone and if I got something else it'd probably be the iPhone 3G which has perhaps more software bugs and issues than the N78-3!!
Best of luck. Here's hoping they release an update soon. -
When I try to update Firefox it repeatedly says Firefox must be closed to proceed with install even tho Firefox is closed. I get the same message when I try to uninstall the existing version of Firefox. How do I close Firefox??? The same thing happens when I try to update other programs. When a program is off what else do I have to do to turn it off??
If you get an error message that you do not have sufficient permissions or have other problems with updating to update then easiest is to download the full version and trash the currently installed version to do a clean install of the new version.
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* Firefox 3.6.x: http://www.mozilla.com/en-US/firefox/all-older.html
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