I am being charged for non purchase of applictions

i have been charged from itunes store even without purchase?

Are they store holding charges (are they small ?), which are quite often made after adding/changing credit card details ? If so then they should disappear within a few days : http://support.apple.com/kb/HT3702
Otherwise have you checked your purchase history on your iTunes account ? - Store > View My Account, then Purchase History

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HT1918 Why is my debit card being charged for iTune purchases when my account is set up with my Amex card

Why is my debit card being charged for iTunes purchases when my iTunes account is set up with my Amex card?

Login to the account on iTunes and under payment info, select none for the credit card. iTunes is supposed to use gift cards and store credit over credit cards but it doesn't.

I am being charged for itune purchases I did not make. Charges are appearing on my bank statement. I have been going around in circles trying to dispute the charges but am going round and round in circles with no success. Suggestions please.

I am being charged for itune purchases I did not make. Charges are appearing on my bank statement. I have been going around in circles trying to dispute the charges but am going round and round in circles with no success. Suggestions please.

I cannot get any response for HELP!!

HT204088 i am being charged for previous purchases... and being charged double

how do i get these charges taken off?

You should not be charged for previous purchases as long as you're redownloading on the same Apple ID. Definitely contact iTunes customer support about this. http://www.apple.com/support/itunes/contact/

Returned Defective Phone. Shows delivered. My account is being charged for non returned phone.

I have called Verizon over and over again and it seems that your representatives get my story wrong every time. I returned a defective phone to your warehouse in Fort Worth, TX and it was delivered on August 26th 2014. I have called numerous times and provided the tracking info many times and I am still getting messages that a fee has been applied to my account.
I have doneseek some research on the internet and it seems that your company is doing this to many of your customers. If this is not resolved and I am charged for a phone that has been returned, I will seek legal help and contact the news. I refuse to pay $599 for a phone I returned.

My sons phone was defective got a replacement from verizon. Followed directions and was returned to Fort Worth Texas. On November 3 2014 Was sent text on Nov 14 I was going to be charged if not returned. Called they began a "ticket" to rectify the situation. Today 12/27 spent over 3 hours. Listening to someone tell me no mind you this is the third supervisor. It is not Verizon's fault or responsibility until the phone is checked in. And a refund can not be issued until it is. We have begun the process AGAIN but that was only a few hours ago what did they expect them
To do. So this has been going on for 2 months. The proper ticket was only issued today. again not their fault. Who's fault is it? This is insane.! $449 is not chump change. Did it ever occur to verizon to change procedure?! How many customers have been fed up and just paid this?!

HT204088 I am being charged for purchases I have NOT purchased

I am being charged for purchases I have not purchased . I go to candy crush and it will pop up and I select no but I am still being charged

Contact iTunes customer support. http://www.apple.com/support/itunes/contact/

I had previously purchased 56 songs, over a year ago. Tonight I purchased 22 more. It seems that I am being charged for all 78 that are currently in the library. How can this be stopped?

I had previously purchased 56 songs, over a year ago. Tonight I purchased 22 more. It seems that I am being charged for all 78 that are currently in the library. How can this be stopped?

I doubt that this is happening. Why do you think that you are being charged for all 78?
Did you buy them again?
You only buy one download, so if you downloaded them again you would have to pay again.

Apple deleted my account when I made a complaint about being charged for apps that I did not purchase! The said it was for security reasons as my account must have been compromised but only Apple have mu information.I am convinced the operator delete

Apple deleted my account when I made a complaint about being charged for apps that I did not order. They said that my account had been compromised and it was in my best interests to delete it for security reasons! I am convinced the operator deleted my account out of sheer malice because I complained - can anyone advise?

No. It would have been done for security reasons. You notified them that money was being unknowingly taken from your account, so they froze it.
Change your Apple ID here
And also check for unusual activity on your credit card with your bank. Change all your security password while you are at it.
Pete

I am being charged for iMessages

I am being charged for iMessages by AT&T. Most of my texts are in blue as iMessages and it says iMessage on the white line before I start typing. I only pay for 200 texts a month, so I look at my data using my AT&T app a few times a week. I looked at my AT&T app to see my data on Friday and it said I have used 170 texts. I looked today and it says I have gone over with 214. I then looked at my texts made since Friday. I had only texted non iPhone users 8 times which are green and 30 something texts with iPhone users which were blue. I contacted AT&T to resolve the problem. They say it all 214 show they are all text messages and for me to contact Apple. In order to talk with an Apple representative by phone or online I have to purchase a $29 single incident of support.
What should I do? On myiPhone my texts are iMessages in blue, but my iMessages are showing up as regular texts with AT&T. So they are charging me for them and I have gone over my 200 text a month.
Please help!
~blue406

Then take a screen shot of the messages in blue and tell them to go F themselves because you have the evidence right in front of them.

My iPhone4 won't turn on even after being charged for 1 hour and when I plug it into my computer nothing happens

My iPhone4 won't turn on even after being charged for 1 hour and when I plug it into my computer nothing happens. PLEASE HELP

I have a similar (if not the exact same) problem! Here are some more details if they are helpful.
My iPhone 4 died earlier today and will not turn back on. It seemed that the battery died while it was not in use. I attempted to charge it on one charging cord in multiple wall outlets and none worked. Assuming it was a malfunction in the cord, I took my phone home to try charging it there.
Again, I attempted charging it in multiple outlets with a different cord than previously used. None of these seemed to work, though they would flash the Connect to Power screen for a brief moment before returning to a black screen. I assumed that my phone was simply so depleted of battery that it needed a long charge.
I charged it for 30+ minutes without any success, then attempted to charge it through my MacBook instead of through a wall outlet. iTunes did not even recognize that my phone plugged in (and still hasn't). I've attempted charging it for an extended period of time (1+ hour) with no luck. Sometimes when I press the Power button it will flash the Connect to Power screen once more before returning to black.
The Apple logo never appears, nor does any apparent progress on charging. I have attempted holding down the Power and Home buttons simultaneously for 10 - 30 second increments. Still no luck. There is no reason anything should be happening with this phone that I can identify.
I have no warranty and just recently replaced my previous phone which had had similar problems before completely crashing. This is a phone new to me that was previously used but in almost new conditions and factory reset by Apple prior to my purchase.
Does this mean that my phone battery is dead?
Is there anything else I can do??

HT201272 I have multiple devices on one account. I am being charged for something I already paid for

I am being charged for something I already paid for and want to know how to stop this insanity. How do I cantact apple and get the chages reversed. How do i get the inapp purchase that I already paid for into my new iPad.
Thx

You can contact iTunes support here : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page
But not all in-app purchases can be re-downloaded for free or transferred to a different device : http://support.apple.com/kb/HT4009

I have unknown charges on my account. How can I tell what I am being charged for?

I would like to know how to tell what I am being charged for. I have two .99 charges on my bank account and I am unsure as to what they are for. One in particular is from today and I have not purchased anything. I did do some app updates. Am I being charged for updating a purchased app?
I would like to know how to get the specific information of purchases that are appearing on my bank statement. I have tried searching for the reference number from my statement but did not find anything.
Thank you!

It could be:
iTunes Store & Mac App Store: About credit-card authorization holds
You could contact itunes support and ask. Click Support at the top if this page, then click the link under Contact Us

TS4268 I am being charged for international msgs which i haven't sent to a number of the UK.i tried to activate my iMessage and FaceTime using wifi but then it didn't connect. all settings have been turned off but my acc. is being charged.what to do?

I am being charged for international msgs which i haven't sent to a number of the UK.i tried to activate my iMessage and FaceTime using wifi but then it didn't connect. all settings have been turned off in my phone! i also have reset my phone with all the settings. but when i contacted my carrier, he said that the balance deduction is because of the international messages i have sent, but i have sent NONE! every time i switch on my phone, balance gets deducted. imessage and facetime are all disabled! but then the problem started since yesterday when i tried to activate them but had disabled them all at the next moment! but the charges are still being applicable for some international messages as per my mobile carrier. what to do? is there some problem with my phone or carrier?

I am being charged for international msgs which i haven't sent to a number of the UK.i tried to activate my iMessage and FaceTime using wifi but then it didn't connect. all settings have been turned off in my phone! i also have reset my phone with all the settings. but when i contacted my carrier, he said that the balance deduction is because of the international messages i have sent, but i have sent NONE! every time i switch on my phone, balance gets deducted. imessage and facetime are all disabled! but then the problem started since yesterday when i tried to activate them but had disabled them all at the next moment! but the charges are still being applicable for some international messages as per my mobile carrier. what to do? is there some problem with my phone or carrier?

We paid the annual premium and are still being charged for the monthly.

We started with Adobe by paying $14.99 monthly. Last August, we decided to go with the annual to save money, Since that time, we have continued to be charged monthly since August - December 14.99 monthly, in error. How can I get refunded the overcharge $59.96 and stop this charge?

Sara, thank you for your response. I was in touch with customer care before they contacted you to contact me. They said they could not help completely but that you should be able to. I need to cancel the $14.99 monthly charge and be refunded the $14.99 charges since I paid the annual fee. The $14.99 is a duplicate charge as I only have one form. Please advise as to how I can stop the monthly charges and receive a refund for the duplicate charges. My phone number is 931.372.7200 if you would like to speak in person. This is the transcript:
Adobe <[email protected]>
Jan 9 (3 days ago)
to Debi
For additional help, reach us at http://helpx.adobe.com/contact.html
General Info
Chat start time
Jan 9, 2015 8:01:45 AM PST
Chat end time
Jan 9, 2015 8:28:01 AM PST
Duration (actual chatting time)
00:26:15
Operator
Sunil Kumar
Chat Transcript
info: Thank you for your patience.
While you wait, you can try our community forums where experts are available 24 hours a day, 7 days a week.
info: You are now chatting with Sunil Kumar.
Sunil Kumar: Hello! Welcome to Adobe Customer Service.
Sunil Kumar: Hi Debi.
Sunil Kumar: One moment while look into the issue
info: Your chat transcript will be sent to [email protected] at the end of your chat.
Sunil Kumar: I understand that you want the refund for the subscription which you have purchased by mistake thinking that it is a yearly subscription, right?
Debi Smith: We started with Adobe by paying $14.99 monthly. Last August, we decided to go with the annual to save money, Since that time, we have continued to be charged monthly since August - December 14.99 monthly, in error. How can I get refunded the overcharge $59.96 and stop this charge?
Debi Smith: I want to cancel the monthly $14.99 service because we have paid for the annual service. This charge should have stopped when we started the annual. Are they two different programs?
Sunil Kumar: Thank you for the information.
Sunil Kumar: Please allow me 3-4 minutes while I check your account for information and help you.
Debi Smith: k
Debi Smith: I have to leave you. Can you please email me any other questions? Otherwise, please refund the $59.96 to my credit card, stop the $14.99 charges and keep the annual subscription going, as it. My email is [email protected] and phone 931.372.7200 Thanks!
Sunil Kumar: Okay.
Sunil Kumar: Is there anything else I can help you with?
Sunil Kumar: I'm sorry, did I lose you?
Debi Smith: ARE YOU STILL THERE?
Sunil Kumar: Yes. Sorry for the delay.
Debi Smith: What is the status of the refund and the correction to my account?
Sunil Kumar: I'm sorry that it id not possible to provide the refund for all the charges. As you are contacting now, I can provide you the refund for the last charges.
Sunil Kumar: Will that be helpful for you?
Debi Smith: I have contact Adobe before about this and thought it was taken care of.
Sunil Kumar: Thank you for your patience.
Sunil Kumar: I check and see that I need top forward the case to our relevant team for the for the refund for the subscription.
Sunil Kumar: They'll contact you in 2-3 business days for the refund issue.
Sunil Kumar: Is that okay for you?
Debi Smith: General Info Chat start time Nov 12, 2014 3:07:00 PM EST Chat end time Nov 12, 2014 3:37:31 PM EST Duration (actual chatting time) 00:30:31 Operator Rakesh Chat Transcript info: Thank you for your patience. While you wait, you can try our community forums where experts are available 24 hours a day, 7 days a week. info: We are still assisting other customers, thank you for your patience. You can also try our community forums, available 24 hours a day, 7 days a week. info: We are still assisting other customers, thank you for your patience. You can also try our community forums, available 24 hours a day, 7 days a week. info: We are still assisting other customers, thank you for your patience. You can also try our community forums, available 24 hours a day, 7 days a week. info: We are still assisting other customers, thank you for your patience. You can also try our community forums, available 24 hours a day, 7 days a week. info: We are still assisting other customers, thank you for your patience. You can also try our community forums, available 24 hours a day, 7 days a week. info: We are still assisting other customers, thank you for your patience. You can also try our community forums, available 24 hours a day, 7 days a week. info: We are still assisting other customers, thank you for your patience. You can also try our community forums, available 24 hours a day, 7 days a week. info: We are still assisting other customers, thank you for your patience. You can also try our community forums, available 24 hours a day, 7 days a week. info: We are still assisting other customers, thank you for your patience. You can also try our community forums, available 24 hours a day, 7 days a week. info: We are still assisting other customers, thank you for your patience. You can also try our community forums, available 24 hours a day, 7 days a week. info: You are now chatting with Rakesh. Rakesh: Hello! Welcome to Adobe Customer Service. How are you doing today? Rakesh: Could you please elaborate your issue Rakesh: Are we still connected? Rakesh: Are we still connected? Rakesh: We have not heard from you for some time. Do you wish to continue to chat? Rakesh: Since we have not heard from you for some time, we will now end this chat. Please click to chat with us again if we can be of further assistance. Rakesh: Thank you for contacting Adobe. We are available 7 days a week, 24 hours a day. Goodbye! info: Your chat transcript will be sent to [email protected] at the end of your This was an email from 11/12/14 Debi Smith: When I realized that the monthly charge wast $14.99, I paid for the annual subscription and understood that the $14.99 charges would stop and the previous one paid would be refunded. Please advise as to when the refund will be given. I purchased the annual in September and the last $14.99 charge was October 13th. My account shows that both plans are still in play and I am being charged for both. Please help as I only want the annual and the other needs to be credited.
Debi Smith: Will they email or call? I have to go now.
Sunil Kumar: They'll email you.
Sunil Kumar: Is there anything else I can help you with?
Sunil Kumar: Are we still connected?
Sunil Kumar: Since we have not heard from you for some time, we will now end this chat. Please click to chat with us again if we can be of further assistance.
Sunil Kumar: Thank you for contacting Adobe. We are available 7 days a week, 24 hours a day. Goodbye!

I'm trying to report a problem about a download which didn't work and I'm being charged for it.

I'm trying to report a problem about a download which didn't work and I'm being charged for it.

Store > View My Account > Purchase History > Report a problem.
Contact the store and explain the issue. They should be able to reissue your download or take whatever other steps are necessary to resolve your problem.
tt2

I am being charged for non purchase of applictions

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