HT204088 I am being charged for purchases I have NOT purchased

I am being charged for purchases I have not purchased . I go to candy crush and it will pop up and I select no but I am still being charged

Contact iTunes customer support. http://www.apple.com/support/itunes/contact/

Similar Messages

  • TS1646 I am being charged for something i have not purchased and i would like to stop being charged

    I have been charged for things that i have not purchased and i would actually like my money back from them or for you to figure out who is using my card to buy things.
    thank you

    We are fellow users here on these user-to-user forums, you're not talking to iTunes Support nor Apple.
    You've checked your account's purchase history : http://support.apple.com/kb/HT2727 ?
    And you haven't got any auto-renewing subscriptions : http://support.apple.com/kb/HT4098 ?
    If they show on your accounts purchase history and you didn't make them, and nobody else has access to your account or devices and made them, then you can contact iTunes Support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
    If nothing shows on your account's purchase history then you may want to contact your card issuer.

  • HT204266 why am I being charged for things I have not Purchase

    I have just checked my bank account to fine money going out that I have not ok why is this

    Is that what you mean  >  http://support.apple.com/kb/HT3702
    If necessary...
    Contact iTunes Customer Service and request assistance
    Use this Link  >  Apple  Support  iTunes Store  Contact

  • I am being charged for something i did not purchase

    My checking account shows I have been charged 58.74 on a debit card transaction to the apple itunes store on dec. 26 there is no description of what was purchased nor did I recieve email confirmation about any purchases on any of my devices. Checking all of my accounts did not find any purchases for that ammount or for that time period. What do I do?

    The first thing to do is to change your password to your iTunes Store account immediately, in case someone has access to it. Then call your bank and report the fradulent charge. Finally, you can notify the iTunes Store via their web form:
    http://www.apple.com/support/itunes/contact/
    though with no record of any such purchase in your Purchase History, it would seem more likely that this transaction did not actually go through your iTunes Store account but rather was a mistaken or fake transaction sent directly to your bank in which case there's little or nothing Apple can do for you.
    Regards.

  • HT204266 I was charged for something I did not purchase. How do I get credit?

    I was charged for something I did not purchase. How do I get credit?

    http://www.apple.com/support/itunes/contact/

  • HT204088 Hi, How do I contact Itunes? I have been charged for items I have not ordered or authorised?

    Hi, How do I contact Itunes? I have been charged for items I have not ordered or authorised?

    You can contact iTunes support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

  • HT204088 Does anyone know how to speak to customer service for iTunes? I got charged for something and have no clue what I got charged for. I have not used iTunes yet. There is no way on the apple site to get this resolved.

    Does anyone know how to speak to human being in customer service for iTunes? I got charged for something and have no clue what I got charged for. I have not used iTunes yet. I have spent a lot of time trying to get this resolved on the apple site and there just seems no way to do it. Thanks.

    iTunes Customer Service is an online service unless they feel they need to call you.
    iTunes Customer Service Contact - http://www.apple.com/support/itunes/contact.html > Get iTunes support via Express Lane > iTunes > iTunes Store

  • HT5085 i am being charge for app i did not order. i have ben charge $10.82 this is not the frist time.thank you

    hi, i am being charge for app i did not order this happer every month i was charge $10 .82

    If you are being charged every month then it might be an auto-renewing subscription, in which case there are instructions on this page for managing and stopping them : http://support.apple.com/kb/HT4098

  • TS1424 i am being charged for itunes i did not ordr

    I am being charged for iTunes I did not order
    U

    I am having the same issue with my iPhone 5. AT&T told me it is a current issue with some sort of glitch between there system and iPhone software, and there is supposed to be a patch coming out for it. But no one knows when, I was told some customers already have it. My AT&T rep told me they would credit me all overages since they can see from my average usage that something is drastically wrong. I have been manually turning off my cellular data whenever I'm not using wi-fi and it is still using data like crazy and charging me for it. Never had this problem until about 3 months ago. I'm calling AT&T again tomorrow since the local store is of no use.

  • I am being charged for games I am not buying

    Why am i being charged for games i did not buy?

    Are the games on your iPad or in your iTunes library on your computer?
    If so, the games didn't download all by themselves.

  • HT1918 my bank acct charged for itunes I did not purchase

    my bank charged for itunes I did not purchase

    Welcome to the Apple Community.
    Select the content which is causing a problem and use the 'Report a problem' button in Your Purchase History on your computer.

  • HT204088 i am being charged for previous purchases... and being charged double

    how do i get these charges taken off?

    You should not be charged for previous purchases as long as you're redownloading on the same Apple ID. Definitely contact iTunes customer support about this. http://www.apple.com/support/itunes/contact/

  • HT1688 I am being charged for itune apps I didnt purchase.

    Im being charged fot itune apps that I didnt purchase.

    You need to contact Apple. Below is the link for Express Lane for iTunes so you can contact them.
    https://expresslane.apple.com/

  • HT204088 Why am I being charged for things that do not show up on my download histrory?

    I have a charge each week on my bank account from ITunes of things that I am not purchasing.  This week it is $1.29, and it does not show on my downloard history.  What is up with this?  And now I see where I hit the update button and all said FREE and now charged to update with one of my FREE apps. 

    You aren't charged to download app updates, though if you add or change the credit card details on your account then you might see a small temporary store holding charge, which should disappear within a few days.
    Have you made any in-app purchases or have any auto-renewing subscriptions ? If you don't recognise the charges then you can try contacting iTunes support and see if they see what they are for : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

  • TS1702 i have been charged for things i did not purchase

    i have charges in my email on things i have NOT rented bought and i cant reach a live person u make it impossible to track and work with apple with basically NO customer support! please help zero dk 30 is one i have never looked for and i bet there will b more please contact me.
    <Personal Information Edited by Host>

    FOR ASSISTANCE WITH ORDERS - iTUNES STORE CUSTOMER SERVICE
    For assistance with billing questions or other order inquiries, please refer to our online support page by clicking here: http://www.apple.com/support/itunes/store/. If you cannot find the answers you are seeking in our robust knowledge base, you can contact us by visiting the following URL http://www.apple.com/support/itunes/store/, clicking on the appropriate Customer Service topic, then using the contact button or email form at the bottom of the page. Responses to emails will be provided as soon as possible.
    Phone: 800-275-2273 How to reach a live person: Press 0 four times
    Hours of Operation: Mon-Fri: 9am-5pm ET
    Email: [email protected]
    How to report an issue with Your iTunes Store purchase
    http://support.apple.com/kb/HT1933
    iTunes Purchase Problems: How to Report a Problem to iTunes Support
    http://tinyurl.com/7tscpa7
    How to Get a Refund from the App Store
    http://gizmodo.com/5886683/how-to-get-a-refund-from-the-app-store
    Getting Refunds for your iTunes Store Purchases
    http://www.labnol.org/software/itunes-app-store-refunds/13838/
    Canceling a Digital Subscription
    http://gadgetwise.blogs.nytimes.com/2011/10/14/qa-canceling-a-digital-subscripti on/
     Cheers, Tom

Maybe you are looking for

  • What is an rpd file and webcat file?

    I find the reference to RPD file and web cat file almost everywhere. However, I have not been able to find: 1. the contents of the file 2. How it is created 3. Who creates it and How it can be viewed/modified? Please let me know the same for the webc

  • How do I keep downloaded pdfs from automatically opening in Acrobat on a MAC?

    I am downloading pdfs from FETCH on a MAC and they are automatically opening in Acrobat. How do I download and not have them open? There are literally hundreds of them. Thanks,

  • How To Get My Recovery Partition as i got by default

    Product : HP dv7-4071nr OS : Windows 7 Home I had made Partition of My C Driver into 2 partition and My Recovery Partition is unaffected. Now I tried To install WIndows 8 Pro and its successfully installed. Now My Problem is My Recovery Drive (D is a

  • 10.4 to 10.5 ?

    I have an iMac G4 PPC and right now its running 10.4.11 , I would like to update it to leopard (10.5) , My iMac meets all the requirements for it except that it requires 867 MHz and mine only has 800, so my question is, should I still try to update i

  • FM for Delivery Confirmation

    Hi all, I am looking for a FM/ BAPI for Delivery Confirmation through transaction O4H1. I have been able to achieve my result through FM OIKDC_DELIVERY_CONFIRM but this FM is not released. I am looking for a released FM / BAPI. Points will be rewarde