I am being told I am 'over quota' and this software will not open my trash. I have been trying to copy things off my inboxes to trash and then to the archives.

I cannot open my trash, it says it is now 'over quota'. I cannot even received emails if they are sent there!
I have been trying to make my settings higher in the 'advanced' menu to no avail.
I have been trying to move emails out of my INBOX to the trash and then to Archive subfolders but evidently EVERYTHING falls under this 'quota'. What the hell can I do? This is ridiculous, obscure and a terrible and extremely user-unfriendly software.

What is the exact error message?
Where is the message from, your email provider, or Thunderbird?
What is your account type, POP or IMAP?

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