I am trying to activated a brand new iPhone 4s but the serial number isn't working. Suggestions?

I am trying to activated a brand new iPhone 4s but the serial number isn't working. Suggestions?

Are you getting any error message or other data that helps to understand why the SR # is not working?  Sometimes when entering a serial number a letter or number is entered incorrectly because a 1 looks like an l or an s looks like a 5.  Make certain that this type of an entry error is not your problem. 

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