I am trying to update my phone to ios 8 from my itunes but it keeps saying I need to delete my last backup but there is no option to do that?
I am trying to update my phone to ios 8 from my itunes but it keeps saying I need to delete my last backup but there is no option to do that?
thanks Razmee...I wasnt aware of this. For some reason I thought it was all backed up in itunes and sitting somewhere in the cloud, not on a hard drive. Should spend more time looking into this things....how have people time for this? I mean, I dont even have time to go to the shops and pick up my 4S upgrade!!
Thanks so much for your help
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Im trying to play itunes radio it isnt letting me
Upgrading to Snow Leopard
You can purchase Snow Leopard through the Apple Store: Mac OS X 10.6 Snow Leopard - Apple Store (U.S.). The price is $19.99 plus tax. You will be sent physical media by mail after placing your order.
After you install Snow Leopard you will have to download and install the Mac OS X 10.6.8 Update Combo v1.1 to update Snow Leopard to 10.6.8 and give you access to the App Store. Access to the App Store enables you to download Mountain Lion if your computer meets the requirements.
Snow Leopard General Requirements
1. Mac computer with an Intel processor
2. 1GB of memory
3. 5GB of available disk space
4. DVD drive for installation
5. Some features require a compatible Internet service provider;
fees may apply.
6. Some features require Apple’s iCloud services; fees and
terms apply. -
I had my iphone 4 locked to vodafone uk carrier. I connected the phone to itunes on my pc and tried to update the version to ios 6 through itunes. But it has been locked and asks for sim of previous carrier. how can i return to previous state?
You cannot return to previous state. The update re-locked the iPhone
to the original carrier. You must contact the original carrier to see if
they offer unlocking and if you qualify.
What does it say when you look at Settings=>General=>Carrier?
Be advised that if your iPhone had previously been hacked/modified/
jailbroken to work with other than original carrier, it may be impossible
for the original carrier to unlock it properly. -
I was trying to update my phone to ios 7. There was an error and it stopped. Now my phone will not turn on.
Try recovery mode as described here. You may have to try to enter recovery mode more than once to succeed.
http://support.apple.com/kb/ht1808 -
i am trying to watch a video on youtube but i have no flash player? I downloaded ADOBE but it keeps saying i need to update my flash player.
Enable Plug-ins
Safari > Preferences > Security
Internet Plug-ins > "Allow plug-ins"
Enable it.
Press " Manage Website Settings" button for more options. -
i have tried to update my software but it keeps saying i need the os x 10.5, i downloaded it but it gives me a prompt when i try to click on it saying that my software needs to be updated to 10.5, what do i do?
Hi, and welcome to Apple Support Communities.
Mac OS X 10.5 is not a free download. You have to buy it.
http://www.amazon.com/Mac-OS-Leopard-10-5-10-51/dp/B0012RAVRC
Not all iBooks are compatible with Mac OS X 10.5. Check out the system requirements here:
http://support.apple.com/kb/HT3759?viewlocale=en_US
Good luck. -
I'm trying to open the latest i-tunes but it keeps saying I need quick time 7.5 or higher
I'm trying to open the latest i-tunes but it keeps saying I need quick time 7.5 or higher (which I do) and I have no updates available for quicktime
QuickTime 7.5.5 for Leopard - http://support.apple.com/kb/DL27
QuickTime 7.7 for Leopard - http://support.apple.com/kb/dl761
= New version of Quicktime installed but application reports it needs to have that version installed =
Open Application > Utilities > System Profiler and check the Quicktime version in Frameworks vs. the version in Applications. One person had re-installed their operating system. It had kept the newer Player application but had reverted to an earlier version of the underlying support framework files which many applications utilize. Re-installing Quicktime 7.7 took care of the problem. Do this manually, not with Software Update.
Installation get stuck at "configuring installation" - https://discussions.apple.com/thread/2592979?threadID=2592979 - uninstall Quicktime before installing. -
i have forgotten my security question answers, i have tried to reset them but it keeps saying i need to save changes before i leave the page, i try to but it does nothing. help?
Reset Security Questions
Frequently asked questions about Apple ID
Manage My Apple ID
Or you can email iTunes Support at iTunes Store Support.
If all else fails:
Go to: Apple Express Lane;
Under Product Categories choose iTunes;
Then choose iTunes Store;
Then choose Account Management;
Press Continue;
Now choose iTunes Store Security and answer the bullet questions, then click Continue;
Sign in with your Apple ID and press Continue;
Under Contact Options fill out the information and advise iTunes that you would like your security/challenge questions reset;
Click Send.
You should get a response within 24 hours by email.
Presently there appears to be problems on Apple's end, so it may be quite some time before they respond.
Another user had success doing the following:
I got some help from an apple assistant on the phone. It is kind of round about way to get in.
Here is what he said to do and it is working for me...
on the device that is asking you for the security questions go to "settings", > "store" > tap the Apple ID and choose view"Apple ID" and sign in.
Tap on payment information and add a credit/debit card of your preference then select "done", in the upper right corner
sign out and back into iTunes on the device by going to "settings"> "store" > tap the Apple ID and choose "sign-out" > Tap "sign -in" > "use existing Apple ID" and you should be asked to verify your security code for the credit /debit card and NOT the security questions.
At this time you can remove the card by going back in to edit the payment info and selecting "none" as the card type then saving the changes by selecting "done". You should now be able to use your iTunes store credit without answering the security questions.
It's working for me ...I just have to put in my 3 digit security pin from the credit card I am using.
Good Luck friends! -
I am trying to access a webpage but it keeps saying I need a client certificate. Even after I click 'continue', I still cannot access the webpage.
https://etivity.sul.com.au/
It's to access my work rosters. -
My friend gave me his old ipod touch that had a password that he forgot..ive tried hooking it up to my itunes, but it keeps saying i need the password, how do i rest it? help?
Then get the previous owner to remove the iPod from their account
Apple's new iCloud tool can show if a used iPhone is stolen
If you can't get that done then all yo have is a poor flashlight. You are running into
Find My iPhone Activation Lock
Which is an anti-theft feature. Apple will not help since you are not the original purchaser of the iPod
knownstranger wrote:
Will this work with iOS 8 because I factory reset but still need original owners ID which I can't get . I got iPod 5 -
I just purchased a adio book and now I am trying to get it to itunes. It keeps saying i need a audible account username and password? I put in my itunes info but that is not it? the book is in "public": on my computer could you help me
Hello Timmy790
Try the suggestions in the article below to resolve the issue of seeing your old Apple ID on your iPhone.
iOS 7: If you're asked for the password to your previous Apple ID when signing out of iCloud
http://support.apple.com/kb/ts5223
Regards,
-Norm G. -
my iphone 4s has switched to the US app store and i have tried to switch back to the UK app store with itunes but it keeps saying i need to spend all of my store credit first is there any way around this
Go here:
https://expresslane.apple.com/Issues.action
Ask for assistance. -
When i updated my phones iOS to 6.1.1 i got screen when i looked at my phone after the update finished and it's teling me to connect to itunes.
Even when i connect to itunes its still showing the screen. i use my phone for everything can someone please help me fix my problem.
The connect to itunes is the picture that takes up my screen with the USB cord below the itunes symbol.
Please help.
Thank you for your help.Im having this exact problem. I updated my Iphone yesterday and now nothing will come on but connect to itunes. I have also tried several times to connect to itunes but every time I do nothing happens.
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Every time I try to update my phone, it tells me that I have to delete data. Problem is, I have deleted almost everything on my phone. Help!
Update it from iTunes on a computer.
(121049) -
Im trying to download itunes it says i need quicktime that keeps coming up with error saying to go to c;/windows/installer/quicktime.msi what does this mean
Download the Windows Installer CleanUp utility from the following page (use one of the links under the "DOWNLOAD LOCATION" thingy on the Major Geeks page):
http://majorgeeks.com/download.php?det=4459
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Now run the utility ("Start > All Programs > Windows Install Clean Up").
In the list of programs that appears in CleanUp, select any QuickTime entries and click "Remove", as per the following screenshot:
Quit out of CleanUp, restart the PC. Now try another QuickTime install. Does it go through properly this time?
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