I am unable to restore my subscription. I receive the following error message when I enter the password: " Apple ID doesn't exists or the password is wrong".
I am unable to restore my subscription. I receive the following error message when I enter the password: " Apple ID doesn't exists or the password is wrong".
Please refer to Can't authorize with a previously used Adobe ID
Similar Messages
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I get the following error message when trying to restore settings on my iphone:settings could be restored due to an unexpected error occurred (3014). anyone will be able to help please? thanks
Did you ever figure out the problem? "Contact Software Manufacturer"?? That sounds ominous... I've got the same issue and I'm pretty durn aggravated right about now....
Thanks! -
Unable to restore my iphone5s, I am getting an error message of 4013
I have tried to restore my iPhone 5s in iTunes but keep getting a message saying unable to restore, error 4013. I have used different USB ports as other messages have advised but nothing has worked. Can anyone please help ?
http://support.apple.com/kb/TS5314
http://support.apple.com/kb/TS3694#4000 -
I'm getting a contact Apple Support message when trying to purchae in itunes. Unable to buy anything. Live support says "read terms and conditions". No place to confirm acceptance. No additional help available. Seems crazy - All I want to do is give them my money....Anybody?
This is a follow up. Finally, after almost 72 hours, I recieved another email from the original iTunes support representative. According to her, the problem is that one or more of my songs on the account are either not eligible for the upgrade or the file is corrupted and can not be upgraded. In short I cannot use the "Buy All" feature because I will always hit this roadblock. The only way to resolve this, is to upgrade each song individually or select a few songs at a time to upgrade.
I will have to do this until I get the song or songs that is causing the problem. Once I have identified the song(s), I can chose to repurchase them and get a refund. All songs today are at the DRM free format so repurchased songs will automatically be the upgraded file.
So I'll now begin the upgrade of the 314 songs. I guess it could be worse.
Okay, I got an answer and an offer of a refund, but this answer certainly could have been provided three days ago. Am I being unreasonable? -
Any way to download new IOS version, upload my music without synching to iTunes? Apple had to send me a new phone mine was so FUBAR'd after synching to iTunes :(
If you could successfully download iOS 5, then you would be able to sync over Wi-Fi rather than iTunes. But older iOS versions must be synced through iTunes.
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I am unable to load my Facebook account to share using iPhoto. I continuously get the following error message when attempting to do so: "Unknown error occurred. Please try again later".
In iPHoto preferences ==> accounts delete your Facebook account and re-enter it
LN -
my iphone is unable to restore or update, it says the iphone could not be restored. this device isn't eligible for the requested build.
sounds like your phone was jailbroken. If this is the case, you're hosed.
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Unable to restore iPhone 5S with iOS 8.2 (Error -1)
Unable to restore iPhone 5S with iOS 8.2 (Error -1)
I tried to install previous versions 8.0 and 7.0.3, it returns another error.
I tried with iTunes 12.1.1.4 and 11.2
Even in DFU mode its giving the same error.Hey BBRemoshan,
Thanks for the question. If I understand correctly, you are trying to restore the iPhone and are getting errors. I would recommend that you read these articles, they may be helpful in troubleshooting your issue.
Resolve iOS update and restore errors in iTunes - Apple Support
Get help with iOS update and restore errors - Apple Support
Thanks for using Apple Support Communities.
Have a good one,
Mario -
"we are unable to process your request please try again later" error message after restoring my iPhone! HELP!
I am having the same issue. I when I try to donw load a program after I get and email that says the latest epsidoeds is ready to downloae. This just statrted the other day. I am seeing this problem show up on other forums as well.
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i am getting an error ...unable to restore iphone "iphone" unknown error ocurred (-1) and the iphone is stuck on itunes connection sign. any idea how i can restore factory setting it is ne iphone 3gs with ios 5
This is indicates a hardwre issue:
Check for hardware issues
Related errors: 1, 3, 10, 11, 12, 13, 14, 16, 20, 21, 23, 26, 27, 28, 29, 34, 35, 36, 37, 40, 1000, 1002, 1004, 1011, 1012, 1014, 1667, or 1669.
Try to restore your iOS device two more times while connected with a cable, computer, and network you know are good. Also, confirm your security software and settings are allowing communication between your device and update servers. If you still see the error message when you update or restore, contact Apple support.
Error 1015 might happen after making unauthorized modifications to iOS, also called "jailbreaking."
Use recovery mode to restore your device
Related errors: 1015, “The required resource can't be found.”
You might see these error messages if your device has a beta version of iOS or if you're installing an older version of iOS (downgrading). Use recovery mode to restore your device to the latest version of iOS.
Quit virtualization software
Quit any virtualization software (such as Parallels or VMware) that’s running on your Mac. Then use the latest version of iTunes to restore your device.
Resolve specific iTunes update and restore errors -
IPhone 4S will not start or charge, error message when trying to restore in recovery mode
So my iPhone 4S shorted out the other night while I was charging it. I did the hard reset and it restarted itself. But later that evening, it turned off and wouldn't restart no matter what and would not charge. When I connect it to my computer (mac) iTunes recognizes it and says it is in recovery mode and needs to be restored. It starts the restore process and the apple logo comes up with a loading bar but then when it gets to the "verifying restore with Apple" it gives an error message (9) and then the phone goes back. Please help!
Hey rileyec,
I found this information about error 9:
Error 9
This error occurs when the device unexpectedly loses its USB connection with iTunes. This can occur if you manually disconnect the device during the restore process. You can resolve this issue by using USB troubleshooting, using a different Dock Connector or Lightning Connector to USB cable, trying another USB port, restoring on another computer, or by eliminating conflicts from third-party security software.
via: iTunes: Specific update-and-restore error messages and advanced troubleshooting
http://support.apple.com/kb/TS3694
If those steps do not resolve the issue, I would attempt to perform a recovery-mode restore:
iOS: Unable to update or restore
http://support.apple.com/kb/HT1808
Cheers,
Delgadoh -
I had Itunes on my PC (Windows Vista, 64-bit) and it worked fine with my Ipod. I purchased an Ipod nano, and it was not recognized by Itunes and I was instructed to un-install and re-install. After un-installing Itunes, I am unable to reinstall. I receive the following error message: microsoft.VC80.CRT.type="win32".version="8.050727.6195".publickeytoken="1fc8b3b 9a1e18e3b".processorarchitecture="x86". HRESULT: 0x80070424.
I am also having trouble with Windows Updates, and receive the same error message: 80070424. Perhaps the 2 issues are related?
If anyone is able to help resolve the issue so I can successfully install Itunes, I would greatly appreciate it!I ran the sfc /scannow command, and yes the response was: Windows Resource Protection could not start with the repair service.
A broken Windows Modules Installer then. It's a bit of an involved fix getting past it, but we've had success here with it in the past.
First, I'd strongly suggest setting up a system restore point.
Now try the Scenario III treatment from the following document:
Windows Update Error 80070424 in Vista
Head back into Windows Update and attempt to get updates again. If they still fail, this time with an 8000FFFF error code, try the following Microsoft document:
Windows Update error 8000FFFF
If you get Windows Updates flowing again, stock up on any you're behind on (restarting the PC when requested to do so). This may take some time and may have to be done in several batches, depending on how far you've fallen behind. Basically, keep going back to Windows Update until it stops offering you new updates.
After the updates have been installed, restart the PC one more time (in order to ensure that any pending installs requiring a restart have been resolved).
Now try another iTunes install. Does it go through without the 0x80070424 this time? -
My Ipad is not responding. It has the small apple in the middle of the screen with the little "thinking" flower symbol surrounding it, and does not respond to restoring. We received an error message when trying to restore from itunes.
What to Do When Your iPad Won't Turn On
http://ipad.about.com/od/iPad_Troubleshooting/ss/What-To-Do-When-Your-Ipad-Wo-No t-Turn-On.htm
iOS: Not responding or does not turn on
http://support.apple.com/kb/TS3281
iPad Frozen? How to Force Quit an App, Reset or Restart Your iPad
http://ipadacademy.com/2010/11/ipad-frozen-how-to-force-quit-an-app-reset-or-res tart-your-ipad
iPad: Basic troubleshooting
http://support.apple.com/kb/TS3274
iOS: Resolving update and restore alert messages
http://support.apple.com/kb/TS1275
iPad: Unable to update or restore
http://support.apple.com/kb/ht4097
Cheers, Tom -
I am failing to update my iphone 5s, after attempting to update the software to IOS8.2. I am getting the eroor message- unkown error (-1). What steps should l take
Hello UKBIRO2015,
Thank you for using Apple Support Communities.
I see you are unable to update your iPhone. If you are trying to update over the air, I would suggest trying to use iTunes via Wi-Fi, see this article:
Sync your iPhone, iPad and iPod touch with iTunes using Wi-Fi - Apple Support
If you are still getting the same errors, you may want to see the following article:
Get help with iOS update and restore errors - Apple Support
That article provides the following regarding that error:
Check for hardware issues
Related errors: 1, 3, 11, 12, 13, 14, 16, 20, 21, 23, 26, 27, 28, 29, 34, 35, 36, 37, 40, 1002, 1004, 1011, 1012, 1014, 1667, or 1669.
These errors mean that your device or computer might have a hardware issue that stops the update or restore from completing.
Check that your security software and settings aren't blocking your device from communicating with the Apple update server.
Then try to restore your iOS device two more times while connected with a cable, computer, and network you know are good.
Make sure that your security software and settings are allowing communication between your device and update servers.
If you still see the error message when you update or restore, contact Apple support.
Regards,
Jeff D. -
I get error message when I try to load lightroom 5 -unable to laod application correctly (oxooooo7b)
what can I doSearch here or Google ... https://helpx.adobe.com/lightroom/kb/error-unable-start-correctly-0xc00007b.html
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