I bought a new MacBook Air a few weeks ago and asked them to transfer data from my very old MacBook and they turned the new computer into the old one, essentially, that doesn't think I've got the latest operating system OSX 10.8.5 installed on it!
How do I get the old operating system and data put into the background and have the new computer be a new computer with me recognized as an authorized user?
Hi, I see I haven't had any responses but these problems haven't been fixed.
I still haven't been able to transfer purchases from my phone to my comp so consequently have stopped purchasing on my phone.
I bought a couple of albums recently via itunes on my comp, and tried to tranfer them to my phone via a playlist, but the sync often crashes. One album transferred except for one song, and the other hasn't at all. What happens is that when I autofill from a playlist it often hangs for ages on the first song and then I have to quit the application altogether as nothing happens for ages. Basically, the whole Itunes software freezes.
After this I find it hasn't transferred any songs, but they do appear greyed out on my phone, which means it has transferred some basic data such as the titles, but not the song itself. When I try to repeat the process to complete the transfer Itunes tells me that it can't transfer because the songs are already on the phone, but they are not!! I can't click or remove on the greyed out items, so now I have a couple of almost full albums on my computer that I can't tranfer or install on my phone, and a whole bunch of greyed out songs on my phone that I can't play or remove!
The rest of the problems as above still stand. I downloaded the latest itunes OS updates but nothing's changed. I haven't done the very latest iphone update yet though because it says you need to make sure your stuff is backed up, and I don't want to lose the purchases I made on the phone that I can't transfer to my comp. I'm planning on uninstalling itunes completely and reinstalling but I have little faith that this will fix the issue.
Can someone please help at all?? I'm so sick of this!
Similar Messages
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I just bought the new MacBook Air a few days ago and my Internet connection is so slow. My iPhone's connection works fine when connected to the wifi but the MacBook connects for a few seconds then drops completely. What do I do? I tried connecting it to my phone's hotspot and it works perfectly. I'm a new Mac user so I have no idea what to do. I have Comcast xfinity cable and Internet. Thanks for the help.
Your warranty includes 90 days of phone support. Contact Apple.
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I am going to purchase the latest Mac Book Pro. How do I transfer data from my very old Macbook running OS 10.4?
You may want to use the Migration Assistant, which appears the first time you start up the new machine during setup, and also is available later (it is found in /Applications/Utilities.) Note that if you are running 10.4.x on the old MacBook both machines need to use FireWire to do this, but the late 2006 MacBook has that. You will need a special 4 pin to 6 pin FireWire adapter cable, as the FireWire ports on the newest MacBook Pros are different.
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What cable should I use to transfer data from an early 2008 MacBook to a new MacBook Pro?
Just purchased a new MacBook Pro. Need to transfer data from my Early 2008 MacBook. What cable should I use?
Firewire with a Thunderbolt.Firewire adapter.
http://store.apple.com/us/product/MD464ZM/A/apple-thunderbolt-to-firewire-adapte r
Ciao. -
Transfer data from toshiba pc to macbook pro
transfer data from toshiba pc to macbook pro
You can transfer data a few ways from PC to MAC.
If you have an external hard drive formatted to a readable format, you can manually transfer data this way.
Or, you can use Windows Migration Assistant:
http://support.apple.com/kb/HT4796
http://support.apple.com/kb/HT2518 -
How do i transfer data from a windows 7 external hard drive to my new macbook pro
I had just ordered this MacBook Pro (first timer w/ mac) and was looking forward to transfering the data from the Dell XPS Studio to the MBP... When my wife called me at work to tell me: While speaking with her mom on Skype (on the dell) ... she was trying to show her a bowl full of "shrimp"... yes "shrimp"... when she poured several ounces of shrimp water (salty/fishy) into the keyboad and trackpad of the Dell.
It stopped working... 3 days later my (this) MBP arrived.. was able to start dell and use a mouse and keyboard... attempted data transfer with "Parrallels" software... and it failed ... Parrallels does not work with "OEM" sofware... Have to buy a seperately licensends Windows 7 software at $120 to make parrallels work. Sent software back to Parrellels with nasty note...
Dell computer began to stop responding... as the salty water/corrosion was reeking havoc on the electronics. Took Dell to repair store where they removed and installed in to a SIIG Hi-Speed USB to Sata 2.5" Enclosure... The last time I attempted to transfer data I was very frustrated... as there are more than 120 gig... it takes a long time... only to find out it didn't work...
Please help !!
NOTE: I do have a 2T Time Capsule... that I'm "NOT" completley familure with as well... if this helps.Take the drive out of the enclosure and use a SATA to USB adapter for $12-$30 you can get online.
The Mac can read NTFS drives, but not write files to that format unless you install more software which you will have to pay for and keep upgraded.
Once you have your files off the drive, transferring manually via drag and drop methods, reformat it which will erase it, that way you can use it likely back in the enclosure as a storage drive.
Avoid using gimmicky software to migrate for you, learn to do it by hand and then you'll always prefer this method for it's ease, control, reliability and directness in times of crises.
Yes if you want to run Windows on a Mac, you need a licensed disk version. Parallels would be sued out of existence if they used a OEM copy.
Drives, partitions, formatting w/Mac's + PC's -
How do I transfer data from Mac Mini to Macbook Pro
How do I transfer data from a Mac Mini (10.6.8) to a Macbook Pro (10.7)?
Hi David,
When you first start the MBP, run Setup Assistant and connect the two machines with a FireWire cable. -
How do I transfer data from my pc to macbook air using a cable?
I have just bought a Macbook Air and have a lot of photos, music and videos on my old PC. It isn't wireless or on a network and transferring via CD or memeory stick is taking an age. I have been advised you can buy a cable but not sure what it is called. Can anyone help. Please!
There's several options available, they're not perfectly but from my experience they work just fine. Here's an example of just two -
Move2Mac - http://www.detto.com/move-2-mac-overview.php
Belkin Transfer System - http://www.amazon.com/Belkin-Mac-Transfer-Kit-White/dp/B001GTM4HQ
You can also wire the two machines together via Ethernet and network them together but you'll require the USB-to-Ethernet adapter for the MacBook Air.
Also as Kenneth suggested, there's the option of using an external HD and migrating. -
Please help, I cannot get any apps free or bought, I am able to update just fine and, I can use the apps I already have with no problem. But to be able to install an app. ie, new game recommended by app I already own, is impossible. A few weeks now I have been unable to get any new apps. Why is this occuring and can there be something I can do to fox this without upgrading to 4.0.
Try resetting the device.
Hold the On/Off Sleep/Wake button and the Home button down at the same time for at least ten seconds, until the Apple logo appears. -
IMessages are working on my iphone 4s but not in ipad since I installed the new ios 6. I have tried various fixes others have mentioned but i still cannot send or receive messages on the ipad. Help?
I should have explained further. The game opens in a new window over to the upper left of my screen, leaving the original page underneath. I tried minimizing it so that I could get to my toolbar and did the View > Zoom > Reset. This has no effect. The lower portion of the game is still not showing. Using other browsers the window or frame of the game is much larger, therefore everything shows.
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Interval Since Last Panic Report: 71031 sec
Panics Since Last Report: 1
Anonymous UUID: 9D35B10A-1B37-4E34-AC20-7DED70CCCC47
Tue Apr 19 17:44:39 2011
panic(cpu 2 caller 0xffffff80002d11f4): Kernel trap at 0xffffff7f80bf8f03, type 13=general protection, registers:
CR0: 0x000000008001003b, CR2: 0xffffff808ce25d20, CR3: 0x0000000000100000, CR4: 0x0000000000040660
RAX: 0x48f87d894cd58991, RBX: 0xffffff7f80bf8dbf, RCX: 0xffffff805abea100, RDX: 0xffffff80117aea08
RSP: 0xffffff805eb4bb40, RBP: 0xffffff805eb4bb60, RSI: 0x0000000000000002, RDI: 0xffffff7f80bf8dbf
R8: 0x00000000000005f0, R9: 0x0000000000000000, R10: 0x00000000000000a2, R11: 0xffffff80004f4f48
R12: 0x0000000000000008, R13: 0x0000000000000246, R14: 0xffffff805eb4bb30, R15: 0xffffff800b39e000
RFL: 0x0000000000010202, RIP: 0xffffff7f80bf8f03, CS: 0x0000000000000008, SS: 0x0000000000000010
Error code: 0x0000000000000000
Backtrace (CPU 2), Frame : Return Address
0xffffff805eb4b7e0 : 0xffffff8000204d15
0xffffff805eb4b8e0 : 0xffffff80002d11f4
0xffffff805eb4ba30 : 0xffffff80002e3f1a
0xffffff805eb4ba40 : 0xffffff7f80bf8f03
0xffffff805eb4bb60 : 0xffffff7f80bf9ab3
0xffffff805eb4bbd0 : 0xffffff7f80bfa7de
0xffffff805eb4bc10 : 0xffffff7f80dbf562
0xffffff805eb4bd10 : 0xffffff7f810630e5
0xffffff805eb4bdd0 : 0xffffff7f81063fac
0xffffff805eb4be80 : 0xffffff7f810646af
0xffffff805eb4bea0 : 0xffffff7f8105ddad
0xffffff805eb4bed0 : 0xffffff800053bdd4
0xffffff805eb4bf10 : 0xffffff800053b2b7
0xffffff805eb4bf60 : 0xffffff800053af5d
0xffffff805eb4bfa0 : 0xffffff80002c84f7
Kernel Extensions in backtrace (with dependencies):
com.apple.driver.AppleUSBEthernetHost(2.1.1)@0xffffff7f80bf8000->0xffffff7f80bf dfff
dependency: com.apple.iokit.IONetworkingFamily(1.10)@0xffffff7f80894000
dependency: com.apple.iokit.IOUSBFamily(4.2.0)@0xffffff7f80db7000
com.apple.driver.AppleUSBEHCI(4.2.0)@0xffffff7f8105a000->0xffffff7f81070fff
dependency: com.apple.iokit.IOUSBFamily(4.2.0)@0xffffff7f80db7000
dependency: com.apple.iokit.IOPCIFamily(2.6.2)@0xffffff7f8081d000
com.apple.iokit.IOUSBFamily(4.2.0)@0xffffff7f80db7000->0xffffff7f80df0fff
dependency: com.apple.iokit.IOPCIFamily(2.6.2)@0xffffff7f8081d000
BSD process name corresponding to current thread: kernel_task
Mac OS version:
10J3331a
Kernel version:
Darwin Kernel Version 10.7.3: Sun Mar 6 13:37:56 PST 2011; root:xnu-1504.14.2~1/RELEASE_X86_64
System model name: MacBookPro8,1 (Mac-94245B3640C91C81)
System uptime in nanoseconds: 6478952055606
unloaded kexts:
com.apple.driver.AppleUSBUHCI 4.2.0 (addr 0xffffff7f8109e000, size 0x65536) - last unloaded 116249886802
loaded kexts:
com.apple.driver.AppleUSBEthernetHost 2.1.1 - last loaded 6152549328235
com.apple.driver.AppleHWSensor 1.9.3d0
com.apple.driver.IOBluetoothBNEPDriver 2.4.4f2
com.apple.driver.AGPM 100.12.31
com.apple.driver.AppleMikeyHIDDriver 1.2.0
com.apple.driver.AppleHDA 2.0.2f10
com.apple.driver.AppleMikeyDriver 2.0.2f10
com.apple.driver.AppleUpstreamUserClient 3.5.4
com.apple.driver.AppleMCCSControl 1.0.17
com.apple.driver.AudioAUUC 1.54
com.apple.filesystems.autofs 2.1.0
com.apple.driver.SMCMotionSensor 3.0.1d2
com.apple.driver.AppleIntelHDGraphics 6.3.2
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.AudioIPCDriver 1.1.6
com.apple.driver.ACPI_SMC_PlatformPlugin 4.6.0d12
com.apple.driver.AppleLPC 1.5.1
com.apple.driver.AppleBacklight 170.0.46
com.apple.kext.AppleSMCLMU 1.5.2d6
com.apple.driver.AppleIntelSNBGraphicsFB 6.3.2
com.apple.driver.AppleUSBTCButtons 201.2
com.apple.driver.AppleUSBTCKeyboard 201.2
com.apple.driver.AppleIRController 303.8
com.apple.BootCache 31
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.iokit.SCSITaskUserClient 2.6.6
com.apple.iokit.IOAHCIBlockStorage 1.6.3
com.apple.driver.AppleFWOHCI 4.7.3
com.apple.driver.AppleUSBHub 4.2.0
com.apple.driver.AirPort.Brcm4331 432.10.4
com.apple.driver.AppleSDXC 1.0.2
com.apple.iokit.AppleBCM5701Ethernet 3.0.2b8
com.apple.driver.AppleSmartBatteryManager 160.0.0
com.apple.driver.AppleEFINVRAM 1.4.0
com.apple.driver.AppleAHCIPort 2.1.6
com.apple.driver.AppleUSBEHCI 4.2.0
com.apple.driver.AppleACPIButtons 1.3.6
com.apple.driver.AppleRTC 1.3.1
com.apple.driver.AppleHPET 1.5
com.apple.driver.AppleSMBIOS 1.7
com.apple.driver.AppleACPIEC 1.3.6
com.apple.driver.AppleAPIC 1.4
com.apple.driver.AppleIntelCPUPowerManagementClient 142.4.1
com.apple.security.sandbox 1
com.apple.security.quarantine 0
com.apple.nke.applicationfirewall 2.1.11
com.apple.driver.AppleIntelCPUPowerManagement 142.4.1
com.apple.driver.AppleThunderboltDPOutAdapter 1.1.1
com.apple.driver.AppleThunderboltDPInAdapter 1.1.1
com.apple.driver.AppleThunderboltDPAdapterFamily 1.1.1
com.apple.driver.AppleThunderboltPCIDownAdapter 1.0.5
com.apple.driver.DspFuncLib 2.0.2f10
com.apple.driver.AppleProfileReadCounterAction 17
com.apple.driver.AppleProfileTimestampAction 10
com.apple.driver.AppleProfileThreadInfoAction 14
com.apple.driver.AppleProfileRegisterStateAction 10
com.apple.driver.AppleProfileKEventAction 10
com.apple.driver.AppleProfileCallstackAction 20
com.apple.driver.AppleSMBusController 1.0.10d0
com.apple.iokit.IOFireWireIP 2.0.3
com.apple.driver.AppleThunderboltNHI 1.1.9
com.apple.iokit.IOThunderboltFamily 1.2.2
com.apple.iokit.IOSurface 74.2
com.apple.iokit.IOBluetoothSerialManager 2.4.4f2
com.apple.iokit.IOSerialFamily 10.0.3
com.apple.iokit.IOAudioFamily 1.8.3fc2
com.apple.kext.OSvKernDSPLib 1.3
com.apple.driver.AppleHDAController 2.0.2f10
com.apple.iokit.IOHDAFamily 2.0.2f10
com.apple.driver.AppleSMBusPCI 1.0.10d0
com.apple.iokit.AppleProfileFamily 41
com.apple.driver.IOPlatformPluginFamily 4.6.0d12
com.apple.driver.AppleBacklightExpert 1.0.1
com.apple.iokit.IONDRVSupport 2.2
com.apple.driver.AppleSMC 3.1.0d5
com.apple.iokit.IOGraphicsFamily 2.2
com.apple.driver.BroadcomUSBBluetoothHCIController 2.4.4f2
com.apple.driver.AppleUSBBluetoothHCIController 2.4.4f2
com.apple.iokit.IOBluetoothFamily 2.4.4f2
com.apple.driver.AppleUSBMultitouch 207.5
com.apple.iokit.IOUSBHIDDriver 4.2.0
com.apple.driver.AppleUSBMergeNub 4.2.0
com.apple.driver.AppleUSBComposite 3.9.0
com.apple.iokit.IOSCSIMultimediaCommandsDevice 2.6.6
com.apple.iokit.IOBDStorageFamily 1.6
com.apple.iokit.IODVDStorageFamily 1.6
com.apple.iokit.IOCDStorageFamily 1.6.1
com.apple.driver.XsanFilter 402.1
com.apple.iokit.IOAHCISerialATAPI 1.2.5
com.apple.iokit.IOSCSIArchitectureModelFamily 2.6.6
com.apple.iokit.IOFireWireFamily 4.2.6
com.apple.iokit.IOUSBUserClient 4.2.0
com.apple.iokit.IO80211Family 320.1
com.apple.iokit.IONetworkingFamily 1.10
com.apple.iokit.IOAHCIFamily 2.0.5
com.apple.iokit.IOUSBFamily 4.2.0
com.apple.driver.AppleEFIRuntime 1.4.0
com.apple.iokit.IOHIDFamily 1.6.6
com.apple.iokit.IOSMBusFamily 1.1
com.apple.kext.AppleMatch 1.0.0d1
com.apple.security.TMSafetyNet 6
com.apple.driver.DiskImages 289
com.apple.iokit.IOStorageFamily 1.6.3
com.apple.driver.AppleACPIPlatform 1.3.6
com.apple.iokit.IOPCIFamily 2.6.2
com.apple.iokit.IOACPIFamily 1.3.0
Model: MacBookPro8,1, BootROM MBP81.0047.B04, 2 processors, Intel Core i5, 2.3 GHz, 4 GB, SMC 1.68f96
Graphics: Intel HD Graphics 3000, Intel HD Graphics 3000, Built-In, 384 MB
Memory Module: global_name
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0xD6), Broadcom BCM43xx 1.0 5.100.198.10.4)
Bluetooth: Version 2.4.4f2, 2 service, 12 devices, 1 incoming serial ports
Serial ATA Device: Hitachi HTS545050B9A302, 465,76 GB
Serial ATA Device: MATSHITADVD-R UJ-898
USB Device: FaceTime HD Camera (Built-in), 0x05ac (Apple Inc.), 0x8509, 0xfa200000 / 3
USB Device: Hub, 0x0424 (SMSC), 0x2513, 0xfa100000 / 2
USB Device: Apple Internal Keyboard / Trackpad, 0x05ac (Apple Inc.), 0x0246, 0xfa120000 / 5
USB Device: BRCM2070 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0xfa110000 / 4
USB Device: Bluetooth USB Host Controller, 0x05ac (Apple Inc.), 0x821a, 0xfa113000 / 8
USB Device: Hub, 0x0424 (SMSC), 0x2513, 0xfd100000 / 2
USB Device: IR Receiver, 0x05ac (Apple Inc.), 0x8242, 0xfd110000 / 3Alright, sorry for not having browsed this page a bit more before stating my question. I have just found some other similar topics on this problem. Please don't reply this thread unless there actually is a solution to the problem, because at current time there is not.
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Can I take my new MacBook Pro retina to an apple store for them to transfer files
Can I take my new MacBook Pro retina to an apple store for them to transfer files from my PC? I am migrating from window 7. I was planning on doing myself but it looks like you need two thunderbolt to Ethernet adapters and two Ethernet cables? What is the best way to transfer? I live in a rural area and think maybe wirelessly may not be the best way? Thanks for any assistance!
Can I use my back up from my PC to transfer? I just backed up my PC to WD My Book. Will that work?
Probably will work fine. It's worth a try and won't do any harm.
http://support.apple.com/kb/ht2518
What you can transfer to your Mac depends on the files.
Photo files (.jpg .tiff etc) fine
Music files - some may need conversion software to be used in iTunes (unless you had iTunes on your PC) but free converters are there
Video files - ditto, some will work in iMovie, others may need converting to work
Text - Pages will read .doc and .docx files. Most Word processing files/spreadsheet files/presentation files can be read in iWork but if not, can use Open Office or Libre Office (both free downloads)
Windows programs (eg those with a .exe suffix) won't work on a Mac without installing Windows (e.g. via BootCamp). -
I have an older Imac with 10.5.8 installed, (I have been told this is the highest version this machine will accept) I just purchased a new Imac and am trying to transfer data from one the old one to the new one, Migration assistant says I can't do it until I install a higher operating system??????????. How do i transfer data if I can't upgrade???
You will need an external USB drive at least the same size as the one in your old computer.
Make a clone of your old computer's hard drive:
Clone using Restore Option of Disk Utility
1. Open Disk Utility in the Utilities folder.
2. Select the destination volume from the left side list.
3. Click on the Restore tab in the DU main window.
4. Select the destination volume from the left side list and drag
it to the Destination entry field.
5. Select the source volume from the left side list and drag it to
the Source entry field.
6. Double-check you got it right, then click on the Restore button.
Destination means the external backup drive. Source means the old computer's startup drive.
Connect the drive to your new computer. You can transfer what you want using Migration Assistant. Just select the option for migrating from an external drive. -
I just got the new macbook pro about 2 weeks ago, it has lion. When the new mountain lion comes this summer, can i just update it on my macbook pro since it isn't so old? And if i can update it, do i have to pay, or is it a free update?
I'm in the same position, the store said they didn't know of any new release, so i bought my macbook pro to find out about mountain lion. I really hope that i'm not going to pay for the upgrade. New to apple, also last month bought my Ipad 3, really thought that Airplay would have been on my book pro, nope, waste of time.........need that update to use it. Back i the box then, get the windows 7 ultimate pro back out until then.
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I bought Macbook air at 1 moth ago.
But So unfair……New Macbook air…….
I want change new one or Refund me
Please help me..It is really not relevant what you buy; especially with electronics, your item is "outdated" as soon as you get it home because there will always be a newer, bigger, better things out there.
Does your machine no longer do what you need it to do? If so, sell it, and buy a new one. If it does what you need, then keep it and work with it.
Apple allows for returns within the first 14 days; you can try going to a store and seeing if they will make an exception, but I would not expect it.
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