I bought my iphone 5 from the US. Why can't I activate my LTE in the philippines? My Phone is unlocked.

I bought an unlocked phone from the US. Why can't I activate LTE in the Philippines?

You bought the wrong phone. The Philippines iPhone support LTE with Globe and SMART carriers.

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HT4623 I bought an iPhone 5 from the Apple store with a new Sprint contract in Sept. 2012. I would like to know if I port my number to T-mobile and pay off my Early Termination fee with Sprint, will my iPhone 5 will be unlocked to use with T-mobile netwo

I bought an iPhone 5 from the Apple store with a new Sprint contract in Sept. 2012. I would like to know if I port my number to T-mobile and pay off my Early Termination fee with Sprint, will my iPhone 5 will be unlocked to use with T-mobile network?

As Ethmoid says, it is still a CDMA phone as I told you earlier, and it will not work with t-mobile. Even if Sprint unlocked the phone, it would only unlock the GSM side for international use. They will not unlock the GSM side for domestic use in the US.

I bought an iphone 5 from the UK, after unboxing it i found a scratch on the chamfered edge, and when i shake it, i hear sound of a loose part inside it. now I am in Egypt and i'm not going back to the UK. how can i get help in Egypt to get it replaced?

I bought an iphone 5 from the UK, after unboxing it i found a scratch on the chamfered edge, and when i shake it, i hear sound of a loose part inside it. now I am in Egypt and i'm not going back to the UK. how can i get help in Egypt to get it replaced?

iPhone warranty is not international, but is valid only in
the country of original purchase. Since you bought the iPhone
in the UK, your warranty is valid anywhere in the EU but not
in Egypt. You can gry taking it to an Apple authorized reseller,
but don't be surprised if they tell you they cannot do anything.

I bought an iphone 4s from the apple store in HK, the model of the phone is A1387. Would it work if I use a sim-card using CDMA EV-DO Rev. A technique?

I bought an iphone 4s from the apple store in HK, the model of the phone is A1387. Would it work if I use a sim-card using CDMA EV-DO Rev. A technique?

Based on this issue, I have contacted Rogers. The procedure was very time consuming as I spent over 4 hours on the phone with multiple service reps, supervisors, and managers. This has cost me over $40 in long distance charges just for this phone call. In addition, they made me aware that I was sold an iPhone 4s that was locked to Rogers. Rogers charged me $57 for this unlock, and they said they could not waive this fee because it goes through apple. The typical procedure when apple sells locked phones, is that a replacement phone would be given to me free of charge by apple. I just do not understand why the service rep told me that the phone was unlocked, when actually the supervisor at Rogers confirmed that this device was originally locked to Rogers (traced from imei). I deserve compensation, and would like to hear a prompt response from apple with regards to this matter.

The iPhone 5 from the Canada store, is factory unlock?

The iPhone 5 from the Canada store, is factory unlock?

An iPhone 5 purchased from the online Apple Store in Canada is unlocked. I do not know if any of the retail Apple Stores have unlocked iPhone 5s yet.
Regards.

I bought an iphone 5s from the apple store and paid full price for it. (tmobile) and its LOCKED. how can i unlock it?

this is outrageous. I bought a tmobile iphone from the store to use with my att (i didnt want a 2 year contract) and it ends up my sim cant be used. I paid 800 dollars for a phone i cant use? how am i supposed to fix this. please dont ask me to take it to a att store or apple store because i live nowhere near one. Also it even described the iphone 5s being unlocked.

Buying an off-contract phone does not guarantee that it will be an unlocked iPhone. You need to explicitly request it to be an unlocked iPhone when you purchase it.
As KiltedTim suggests, try returning it to the store where you purchased it in exchange for an unlocked iPhone. If that is not possible, you can try contactign T-Mobile to see what their policy for unlocking iPhones is, they may do that for you (but they may charge a fee too).

I bought an iPhone 4 from a guy that can't remember his iCloud password. How can I remove his old account?

I bought an iPhone from a guy that says he can't remember the iCloud password. How can I remove his old account and establish my own?

You can't. Return the iPhone for a refund.

HT201441 Yes i've bought an iphone 5 from the thirrd or fourth person who had then the last one they dont have Icloud ID and password so i can not active the iphone 5 can you tell me how can i do that please if not that iphone will be nothing i had paid 5

Dear Someone who care
Please do contact with the really owner of the Iphone i was bought from someone ( the fourth or fifth user) who dont have really Icloud ID and password
Please let me know how can i do that
Many thanks

There is nothing I or anyone can do to help you. You will have to find the previous owner. There is no other option.

HT4623 i bought a iphone 4 from the apple store last week threw verizon and two days later my iphone fell off the counter do to viberating and the screen cracked is it going to be replaced at what cost

my iphone 4 was bought a week ago it was on vibrate on the counter and vibrated off the counter onto the concreat floor and the screen broke . will it be replaced for free

Out-of-Warranty Service If you own an iPhone that is ineligible for warranty service but is eligible for Out-of-Warranty (OOW) Service, Apple will service your iPhone for the Out-of-Warranty Service fee listed below.
iPhone model
Out-of-Warranty Service
iPhone 5
$229
iPhone 4S
$199
iPhone 4, iPhone 3GS,
iPhone 3G, Original iPhone
$149
A $6.95 shipping fee will be added if service is arranged through Apple and requires shipping. All fees are in U.S. dollars and are subject to local tax.
When setting up out-of-warranty service, Apple will request credit card pre-authorization for the maximum service fee listed above. This amount will be deducted from your credit limit. The final service fee we charge will be determined during testing and may be less than the service fee listed above.
Certain damage is ineligible for out-of-warranty service, including catastrophic damage, such as the device separating into multiple pieces, and inoperability caused by unauthorized modifications. However, an iPhone that has failed due to contact with liquid may be eligible for out-of-warranty service.
Apple reserves the right to determine whether or not your iPhone is eligible for Out-of-Warranty service. iPhones that are repaired or replaced have a 90-day limited hardware warranty or assume the remainder of your standard warranty or AppleCare service contract coverage, whichever is longer. Please see Apple's Repair Terms And Conditions for further details.

HT201441 I bought an iphone 5 from someone and I can't use it.

when I was resetting everything it turned out that they didn't deactivate their ituns account on the phone so I am unable to sign in. I tried to contact them to see if they can deactivate the account using icloud but it seems like that person isn't going to be replying. Is there anything I can do?

Sorry... No.

HT204686 I bought an iPhone 4 from a youngster who had put his own Apple ID on it but could not remember the password. I backed it up yesterday and restored to my new iPhone and it copied the Apple ID across too. Now I have 2 phones with it on. Anything I

I bought an iPhone 4 from a youngster who had put his own Apple ID on it but could not remember the password. I backed it up yesterday and restored to my new iPhone and it copied the Apple ID across too. Now I have 2 phones with it on. Anything I do?

that must be really annoying !!
so this is what you call
FIND MY IPHONE ACTIVATION LOCK Find My iPhone Activation Lock - Apple Support
when you start using iCloud on any iOS device and enable find my iPhone, this prevents a new user from using it, and also prevents anyone from using the phone
as it is locked to previous owners account ,this is also the case if when a phone is lost or stolen.
the only way around this is to have the previous owner reset their apple id by going to @ applied.apple.com
if they are unable to do this, then the only other way around this is to have the previous owner get a copy of their original receipt and call apple support who can then lift this lock if they get a copy of the receipt
unfortunately there is no quick fix -> the below link explains what you should do before you sell or give away an iPhone
What to do before selling or giving away your iPhone, iPad, or iPod touch - Apple Support

I bought an iphone 4 from my friend and he do not know his apple ID and we are trying to know the email attached to is apple ID so we can rest it cause he forgot them as well and the reset button in the 2 steps always says that the email is always sent !

i bought an iphone 4 from my friend and he do not know his apple ID and we are trying to know the email attached to is apple ID so we can rest it cause he forgot them as well and the reset button in the 2 steps always says that the email is always sent ! ( even if you wrote a worng ID like ( asdasdasd ) it will say sent !! how come and now am trying to know or need a hint on that email so my freind could try to remember it !
to those who will think that this phone is stolen , no its not and i would love to go to apple store if there is 1 in jordan so they can help us ,
i have everything with this iphone the box the catalog its serial number , everything but the ID and the (and apple ID is everything as you know)
so please if anyone have any suggestion to help me , and even apple it self if the can help me to get a support from them cause i tried everything to contact them by mail or any other option since as i said there is no apple store in jordan

he knows his ID , if he did all whats in the link he can get his password back ?
how can i make him call applecare ? is there a way to speak to them from jordan ??
i have been trying to reach any1 in apple so they can communicate and help my friend (us) to make him remember it .
am not asking for the password or trying to get into the phone without using it , and i can take my money back though i need to help my friend as well since now he cant use it as well.
thanks kil

I've just bought an iPhone 5S in the UK, seems like a big mistake. I have turned off sync to icloud from the phone for both my contacts and calendar, as told on itunes. However, iTunes still says they are synced from iCloud and wont sync to PC, Fix ?

I've just bought an iPhone 5S in the UK, seems like a big mistake, but luckily by law we can return goods, which is exactly what is going to happen if I cant get this to work. This is my business phone, not having it functional can cost me money.
I have turned off sync to icloud from the phone for both my contacts and calendar, as told on itunes. However, iTunes still says they are synced from iCloud and wont sync to my PC, why and how do I fix it so that it doesnt go to iCloud for anything ?
The phone currently has no contacts or calendar information installed.
PC is HP Probook 4730s running Windows 7, Professional, version 6.1.7601 Service Pack 1 Build 7601.

I'm happy you figured it out and just try to keep in mind that not everyone you talk to at support will give the same advice or have the same knowledge. Just like those who contribute to these forums. Sometimes Google is your best friend.
I agree that Apple could probably make it easier, but as of yet prefer security over freedom. (sound famaliar?)
Anyway, if you choose to do so, you can leave feedback here:
Apple.com Feedback
Apple Support Feedback
Developer Feedback
Product Feedback
QuickTime Feedback
Search Feedback

I recently bought an iphone 4s from people who are not in the know and restore my iphone .. Now do not be in use for not having ID and password ... Owner apple owner just gave me a serial number how do I want to continue to use this ... Their telephone he

I recently bought an iphone 4s from people who are not in the know
and restore my iphone .. Now do not be in use for not having ID and password ... Owner apple owner just gave me a serial number how do I want to continue to use this ... Their telephone help me: (

I am having same problem . i can not use the phone. my Carrier ROGERS checked the phone its not stolen or lost phone but after restoring always ask for apple ID of previous owner and seller is not responding to any mails or phone if some one can help me out than it will be great.
thank you

So I bought an iphone 4 from ebay and when I got it it was already signed into an icloud account. When I contacted the seller he said he would try to get the password but i haven't heard from him. How can I sign out of her icloud w/out the password

So I bought an iphone 4 from ebay and when I got it it was already signed into an icloud account. When I contacted the seller he said he would try to get the password but i haven't heard from him. How can I sign out of her icloud w/out having to have the last users password

Bmscotr5 wrote:
How can I sign out of her icloud w/out having to have the last users password
You cannot.
Removing a device from a previous owner’s account
Try and get a Refund.

I bought my iphone 5 from the US. Why can't I activate my LTE in the philippines? My Phone is unlocked.

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