I can get into itune but can't get into the store with windows 7 to purchase songs. HELLLLLLP PLEASE. Thanks
I am unable to access i-tune store. I can log in but that is as far as it goes. No error messages are shown. Can you help me spend my money please?
Try downloading and reinstalling the latest version of iTunes.
Also, check out this Apple document -> iTunes: Advanced iTunes Store troubleshooting
Similar Messages
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My ipad is flat and when I plug it in to charge it just repeatedly turns on and then turns off but isn't charging. I tried to plug into itunes but it just goes through the same ritual and can't maintain connection to itunes. What should I do ?
1. Reset iPad
2. Try another wall socket
3. Try another cable (make sure it's an original Apple cable)
4. Try another charger (make sure it's an original Apple charger)
5. Clean Lightning port with compress air or new paint brush -
Songs imported into iTunes but can't play..can't find original file!
I just upgraded my desktop and had previously backed up my music library onto an external hard drive. well, on my new desktop, I installed the newest version of iTunes, then turned on my external hard drive, found my music and dragged it into library. I started playing some songs last night and all was well.
This morning, I went to listen to some songs from that same library and I am now getting the error message:
"[name of song] could not be used because the original file could not be found. Would you like to locate it?"
Can someone tell me why this would happen, since it worked last night, and more importantly, how to find the "original files" on over 800 songs? I am hoping that when I copied my music from my old desktop, I also copied these original files that the error message seems to be referring to!
Any advice would be much appreciated, as I also did the same thing with my laptop and am unable to play music from there as well, as I am getting the same error message!Is the external drive still plugged in?
If not, it is likely that you did not have "Copy to iTunes Music folder when adding to lirbary" check in iTunes Preferences>>Advanced tab.
If this is the case iTunes just copies pointers to the tracks, so if the drive isn't plugged, they are not available.
A simple way out of this is to pug in the drive, make sure things work, then consolidate your library. (an option in Files>>Library>>Organise...)
Consolidating copies all tracks in the library but not in the iTunes Music folder into the the iTunes Music folder. -
Please help me to connect to app store for ipad4 but can connect to itunes. Thank you.
AlexLee123456 wrote:
Thanks for the help guys... iTunes is up and running (on my PC) however when I plug in the iphone it just doesn't connect to it, so I guess it must be itunes fault, however I have restarted my computer and this hasn't helped either
The iPhone is still stuck in recovery mode?
If the iPhone is not detected you will need to try other USB ports on the PC or try other USB cables. You could also try another PC/ Mac is you have one available to see if the PC is at fault. -
WHen I open my iBooks all of my books are there I can open them and read, but when I try to go to the store nothing will come up, I can't do any searches it appears that there is no connection. I have tried uninstalling and reinstalling but nothing works!
Basics from the manual are restart, reset, restore.
http://manuals.info.apple.com/MANUALS/1000/MA1565/en_US/iphone_user_guide.pdf -
I have recently got an iPhone 4 out of no where it has decided to think that my headphones are in and they are not but does work with headphones in.
Then later on within the same day it after turning my phone on and putting it on charge it comes to the screen stating to connect to iTunes/emergency calls only/no service so I connect it iTunes and it says we are unavailable to continue with your activation at this time. Please try again later, or contact customer care.
HELP!the same problem but i used it already for 3 years my iphone 4, when i update to ios 6.1.3 version, now is failure like said.
we are unable to continue with your activation at this time please try again later, or contact customer care
any help please. i am here in saudi arabia city of jeddah.
thank you very much in advance
pabs -
how do i get my stuff from icoud to my new 5c after i left the store and gave them my old phone
If you deleted everything from your old phone & logged out of iCloud all you need to do is Activate your new phone & Log In to iCloud..
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I can connect to iTunes but can't connect to app store!!!!!!
I can connect to the iTunes store on my iPad but when I try to connect to the app store it says "Cannot connect to iTunes store". I have had my iPad for about half a year, and it has work fine since then. The last app I updated I think was minecraft.
Sign out of your account, restart the iPad and then sign in again.
Settings>Store>Apple ID. Tap your ID and sign out. Restart the iPad by holding down on the sleep button until the red slider appears and then slide to shut off. To power up hold the sleep button until the Apple logo appears and let go of the button.
Go back to Settings>Store>Sign in and then try to update again
If that doesnt work - go to Settings>General>Date and Time - set the date ahead by a few months. Try to update again. If you get an error message of any kind - go back and change the date and time to automatic again. Then try again. -
Album artwork imports into iTunes, but artist tags do not
Hello,
After importing my music from an external hard drive backup, I have a problem with ~5% of my music. The songs are listed in iTunes as "Unknown Artist" and "Unknown Album". However, if I find the file within my iTunes folder, all of the artist information tags are listed if I use "Get Info" --> "More Info" in the Finder. Back in iTunes, the album artwork is there, but the tags are missing. These are for .m4a, Apple MPEG-4 audio files. How can I get iTunes to recognize the tags that are obviousy still present in the file?
There are too many songs like this to relabel the, realistically.
I have tried deleting the songs from my library and re-importing them into iTunes, but this does not fix the problem. I cannot find any logic as to which songs this affects.
Any ideas?
Thank you.This same thing happened to me, so I plugged my iphone into the computer and I unchecked all the songs so it deleted from my phone and then i rechecked sync music back to the phone and all the album artwork were there.
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Can i buy a widows office for mac at the store?
can i buy a widows office for mac at the store?
Windows office for Mac is not a product. Microsoft Office for Mac is.
Office Mac Home and Student 2011 - 1PC/1User [Download]
You are running Windows, via Boot Camp, you would buy from Amazon or direct if you need Office for Windows.
If you are running Mac there is Office for Mac 2011, again, try Amazon and other outlets.
Some can get along with Pages and Numbers, though others need the actual Word, Excel etc.
I gave up on OpenOffice and its cousins but those are other options. -
ITunes 11 crashes when I open the store.
I have tried repairing, uninstalling the entire apple suite ( described in a different article on apple support website), reinstalling, opening in safe mode, changing users, changing the firewall and antivirus settings, clearing the itunes cache, updating iTunes and Windows, and countless reboots. I'm on a brand new pc with Windows 7, so this is really frustrating. I can open my library, but when I click on the store, it loads about 3/4 of the way and stalls. I then get a message that says iTunes has stopped working, and I can either close it or "look online for a solution." But that never helps.
I have exact exception code in the event log as you. I've searching around and found no solution, it is real fustrated. Everything works fine and able to sync against the iphone, but crashes everytime when I go to the itunes store. (Already using latest itunes 11.0.5.5 and latest windows 8 patch)
Version=1
EventType=APPCRASH
EventTime=130215787752919724
ReportType=2
Consent=1
UploadTime=130215787754970813
ReportIdentifier=eac8635e-0a84-11e3-bea7-5c514f0f90b4
IntegratorReportIdentifier=eac8635d-0a84-11e3-bea7-5c514f0f90b4
WOW64=1
NsAppName=iTunes.exe
Response.BucketId=1871baf5a87b1c211cf58d7dbb125a35
Response.BucketTable=1
Response.LegacyBucketId=-523487756
Response.type=4
Sig[0].Name=Application Name
Sig[0].Value=iTunes.exe
Sig[1].Name=Application Version
Sig[1].Value=11.0.5.5
Sig[2].Name=Application Timestamp
Sig[2].Value=520e4d27
Sig[3].Name=Fault Module Name
Sig[3].Value=KERNELBASE.dll
Sig[4].Name=Fault Module Version
Sig[4].Value=6.2.9200.16451
Sig[5].Name=Fault Module Timestamp
Sig[5].Value=50988950
Sig[6].Name=Exception Code
Sig[6].Value=c06d007e
Sig[7].Name=Exception Offset
Sig[7].Value=00014b32
DynamicSig[1].Name=OS Version
DynamicSig[1].Value=6.2.9200.2.0.0.256.103
DynamicSig[2].Name=Locale ID
DynamicSig[2].Value=1033
DynamicSig[22].Name=Additional Information 1
DynamicSig[22].Value=5861
DynamicSig[23].Name=Additional Information 2
DynamicSig[23].Value=5861822e1919d7c014bbb064c64908b2
DynamicSig[24].Name=Additional Information 3
DynamicSig[24].Value=f3d5
DynamicSig[25].Name=Additional Information 4
DynamicSig[25].Value=f3d5be0cad2787556264647dc02181c3
UI[2]=C:\Program Files (x86)\iTunes\iTunes.exe
UI[3]=iTunes has stopped working
UI[4]=Windows can check online for a solution to the problem.
UI[5]=Check online for a solution and close the program
UI[6]=Check online for a solution later and close the program
UI[7]=Close the program
LoadedModule[0]=C:\Program Files (x86)\iTunes\iTunes.exe
LoadedModule[1]=C:\Windows\SYSTEM32\ntdll.dll
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LoadedModule[3]=C:\Windows\SYSTEM32\KERNELBASE.dll
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LoadedModule[22]=C:\Program Files (x86)\Common Files\Apple\Apple Application Support\CFNetwork.dll
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LoadedModule[24]=C:\Program Files (x86)\Common Files\Apple\Apple Application Support\CoreFoundation.dll
LoadedModule[25]=C:\Program Files (x86)\Common Files\Apple\Apple Application Support\CoreGraphics.dll
LoadedModule[26]=C:\Program Files (x86)\Common Files\Apple\Apple Application Support\CoreMedia.dll
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LoadedModule[94]=C:\Program Files (x86)\iTunes\iTunes.Resources\iTunes.DLL
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State[0].Key=Transport.DoneStage1
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AppName=iTunes
AppPath=C:\Program Files (x86)\iTunes\iTunes.exe
NsPartner=windows
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got my password wrong twice and my mini is disable. I connected to iTunes, but can't get it to work. Can some one guide my through?
If it's showing the red disabled screen due to incorrect passcodes then you may need to put the iPad into recovery mode : http://support.apple.com/kb/ht1808 - you should then be able to reset the iPad via your computer's iTunes and restore/resync your content to it
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I've been importing all my old CDs into itunes but one of them which came up as unknown has imported as single tracks named track 1, track 2 etc. It wasn't an obscure CD (Paul Carrack - the journey so far) but not one that's available in the itunes store. I've manually changed the track names but they all appear as single tracks in the "Albums" section. Is there a way to put them all into an album to show up as an album with the other albums. Other "unknown" CDs I imported have imported with the correct track names but just don't have the album artwork so I don't understand why this one is behaving totally different?
If you select the tracks all together in iTunes/ Songs then go to File/Get info you will be asked "Are you sure you want to edit information for multiple items?" Go ahead and you can make them into an album, putting in the artist name, etc.
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i used to hold down alt whilst draging the movie into the menu at the left side of itunes now that menu is no longer there
the movie file now shows up in home videos within the movie folder so all my movies are in the movie file in itunes except the new ones now go into movie/home video itunes since i updated itunes
As implied above, if you do not use a metadata tagging utility and share or import your files directly to iTunes the new files are automatically tagged as "Home Videos" during the import process but you can still use iTunes to make them appear in the same directory as your other movies just as you always could chage their display directory. Simply...
1) select the "Movies/Home Videos" tab in the main window,
2) select any/all of the videos you want moved,
3) select the "File/Get Info" menu option (or press "Command-I") to open the "Information" window,
4) select the "Options" tab in the "Information" window
5) Select the "Movie" option in the "Video Kind" pop-up, and
6) Press the "OK" button to move all items selected in step #2 above to your "Movie" directory and close the "Information" window.
If you use a metadata tagging utility to add tags to your videos before import to iTunes, then pre-assign the "Movie" Media Kind tag to your files before import to iTunes. If you use a metadata tagging utility to tag files after import to iTunes, then manually set the "Movie" Media Kind option in that app and let it update the iTunes "Movie" directory. If the metadata tagging utility has not yet been updated to recognized files pre-assigned to the "Home Videos" directory, then manually tag the Media Kind in iTunes as described above before using the metadata tagging utility. If you don't like having iTunes automatically assign the "Home Videos" tag to untagged videos during import, then use the iTunes Product Feedback form to request an iTunes "Preference" enhancement option be added to the application allowing users to select a default "Media Kind" to be assigned to "untagged" video files during import. -
I can listen to audiobook on my mac through itunes but can't get it to download onto my iphone. Any ideas?, I can listen to audiobook on my mac through itunes but can't get it to download onto my iphone. Any ideas?
I have this question also. They were there and now they are not. Until this is fixed I will not purchase another audiobook.
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