I can't cancel my Adobe Creative Cloud Membership.

The website is not letting me cancel my membership. I've sent the request a bunch of times and still have no feedback. Please, someone help me cancel my membership already.

Please contact Adobe Customer Care , they will check and assist you accordingly :
https://helpx.adobe.com/contact.html?step=CCSN_membership-account-payment_cancel-your-memb ership_stillNeedHelp

Similar Messages

  • I would like to cancel my adobe creative cloud membership please

    I would like to cancel my adobe creative cloud membership please

    This doesn't work. It's asking me to contact customer support, but keeps circuling back to the page where it describes how to cancel a membership yet still not showing an option to cancel.  In addition to that, it does not give me customer service contact info.

  • I can't cancel my adobe creative cloud.

    I can't afford it anymore but it wont' let me cancel. I've been unable to figure it out for weeks. Help!

    I have had the same issue. When I finally called, I was told my account was cancelled, but I just learned that I am still being billed for it. Today, when I called back and complained I was being transferred to the cancellation line when the phone call was disconnected. When I called back, I was informed by the automated system that I had a wait time of two hours. So then I tried to use the chat support feature, only to learn that they too were backed up. At this point I'm tempted to never use Adobe Creative Cloud again. They seem to have outsourced their customer support work for very little money.

  • How can I cancel my Adobe Creative Cloud acct.?

    I signed up for this membership in error.  Was looking for a different Adobe service.  Need to cancel this.  How?

    Hi GQW,
    Please go through the steps in http://helpx.adobe.com/x-productkb/policy-pricing/cancel-membership-subscription.html
    Please choose your option.
    Regards,
    Rajshree

  • How Do i Cancel my Adobe Creative Cloud membership?

    I want to cancel my membership and i can't seem to find the correct way to do so.

    This is an open forum, not Adobe support... You need Adobe support to cancel a subscription
    -start here https://forums.adobe.com/thread/1703848
    -or by telephone http://helpx.adobe.com/x-productkb/global/phone-support-orders.html
    --and two links which may provide more details, if the above links don't help you
    -http://helpx.adobe.com/x-productkb/policy-pricing/return-cancel-or-change-order.html
    -http://helpx.adobe.com/x-productkb/policy-pricing/cancel-membership-subscription.html

  • I am unable to cancel my Adobe Creative Cloud membership

    The help FAQ tells me to go to a page that looks different than the FAQ shows, and when I try to contact via chat, it does nothing. Going to maybe have to call tomorrow, but I'm frustrated that you don't have the option available to do it myself, that I have to contact support to do so.

    Cancel http://helpx.adobe.com/x-productkb/policy-pricing/return-cancel-or-change-order.html
    -or by telephone http://helpx.adobe.com/x-productkb/global/phone-support-orders.html

  • Can I please cancel my individual creative cloud membership?

    Hello,
    I would like to cancel my individual creative cloud membership without penalty - can you please tell me how?
    Thanks

    Hi msalmon85,
    Please refer the knowledge base article: http://helpx.adobe.com/x-productkb/policy-pricing/membership-subscription-troubleshooting- creative-cloud.html.
    Regards,
    Romit Sinha

  • HI GUYS, HOW CAN I REGISTER THE ADOBE CREATIVE CLOUD ON MY MACBOOK AFTER REGISTERING IT ON MY IMAC THX TO ALL

    HI GUYS, HOW CAN I REGISTER THE ADOBE CREATIVE CLOUD ON MY MACBOOK AFTER REGISTERING IT ON MY IMAC THX TO ALL

    I am not clear on what you mean by "register" but if you mean you want to install it on another machine then you just need to install it the same way you did for the first machine.

  • How many times can I download from Adobe Creative Cloud, and on how many computers

    I just purchased a one month plan from Adobe Creative Cloud and already downloaded several programs.  Unrelated to Adobe, I reinstalled the operating system on my computer today.  I just downloaded the programs again.  Is there a limit on how many times I can download Adobe software?   I also am planning on purchasing another computer down the road.  How many computers can I download Adobe software from my current Adobe Creative Cloud membership. 
    Thanks-

    You can download and install it as many times as you like but you must activate it in order to use it.
    You can only activate the software on a maximum of two computers at any one time.
    You can deactivate on a computer via Help > Deactivate and re-activate via the same step.

  • I want to cancel my Adobe Creative cloud anual signature, to change for only the photoshop signature.

    I want to cancel my Adobe Creative cloud anual signature, to change for only the photoshop signature.

    Hi Andrec73513286,
    If you are at a point in your membership where you could cancel yourself the process is explained here: Cancel your membership or subscription | Creative Cloud
    Otherwise, you'll probably need to contact our customer support for assistance
    Contact Customer Care
    - Dave

  • I need to retrieve my serial number so I can sign into my Adobe Creative Cloud programs.

    I have my Adobe ID and password, however, I need to retrieve my serial number so I can sign into my Adobe Creative Cloud programs. It has been 10 months since I used Illustrator and I need to update my resume on that program. I would appreciate your help.

    Cloud programs do not use serial numbers... you log in to your paid Cloud account to download & install & activate... you MAY need to log out of the Cloud and restart your computer and log back in to the Cloud for things to work
    Log out of your Cloud account... Restart your computer... Log in to your paid Cloud account
    -Sign in help http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html
    -Ask for serial number http://forums.adobe.com/thread/1234635 has a FAQ link

  • I can't install my Adobe Creative Cloud is wrote filed to initialize... what can i do to install it?

    I can't install my Adobe Creative Cloud is wrote filed to initialize... what can i do to install it?

    Hi alinatacu,
    If you are trying to install the software using the Disc then I would advised you to please copy the contents on your Computer and then try to install it. Also efore you start the installation please rename OOBE folder to OOBE.old from this location.
    Windows:
    C:\Program Files (x86)\Common Files\Adobe
    Mac:
    /Library/Application Support/Adobe
    Regards,
    Abhijit

  • When can we use the Adobe Creative Cloud in china?

    when can we use the Adobe Creative Cloud in china?

    Hi There,
    Kindly check the link mentioned below.
    when can I buy Adobe CC in China？
    Thanks,
    Atul Saini

  • Cancelation of Adobe Creative Cloud

    Hey so if i decide to cancel the Adobe Creative Cloud on the monthly plan it says I will have to pay 50% of my contract so i will have to pay halof of 50 every month?

    If you are on the Annual plan you will have to pay 50% of the remaining months on your contract.

  • Cancel my Abobe Creative Cloud membership

    I need to cancel my Abobe Creative Cloud membership and it will not let me. They say I have to contact customer support so if a staff can cancel that for me that would be great.

    Hi,
    I purchase the student package with understanding from the sales person that I have access to the software after one year where only the update and the cloud will not be accessible, but with the end of my subscription I was forced out of the software until renewing cloud membership which I don't need or use. Thus after reading the agreement license from the support document it seems I was taken for a fool to believe the person assign to answer my questions when buying the package has tricked me to believe otherwise maybe it is April fool joke.
    Account detail
    Bandar Alqahtani
    <Removed by Moderator>
    Note: I've deleted all Adobe software installed on my Mac but I'm concern regarding if I'm required to contact support for canceling my membership. The account only show link to forums but not any other method of contacts which took me in a loop.
    Thank you
    Bandar Al-Qahtani
    <Removed by Moderator>
      Computer Science and Engineering
      UNSW Sydney NSW 2052 Australia
      <Removed by Moderator>
    This email plus any attachments to it are confidential. Any unauthorised use is strictly prohibited. If you receive this email in error, please delete it and any attachment.

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