I can't log in to FaceTime for Mac on my Macbook.

I have an active Apple ID, but when I am prompted to provide my e-mail address, I get the following message: Unable to verify “[my e-mail address is my Apple ID]” because it is already in use by another Apple ID.

Troubleshooting FaceTime
http://support.apple.com/kb/TS3367

Similar Messages

  • How can I get sound in Facetime for Mac?

    I bought the Facetime for mac about two weeks ago in my macbook pro. But I can't use it to talk with my father in Ipad2. There is no sound. I can here from my father but my father could hear nothing from me. I don't know why. I need help please. Thank you.

    I have the same problem? Has anyone found the solution yet?

  • Can't log in to FaceTime with non-primary iCloud ID

    Hello,
    I use a family Apple ID for App Store, iTunes Match and photostream but use individual Apple IDs for reminders and contacts. The problem is, on my ipad I can't log in to FaceTime with my personal Apple ID. It will only allow me to log in with my primary Apple ID (the family ID). On my iphone it works because I associate FaceTime and iMessage with my cell number.
    Any thoughts? Thanks!

    KK,
    For some reason, a Mac using Facetime needs to be set to the time zone it is in.  It could possibly have something to do with the FT routers that your call is guided to.  In any case there were two Facetime users I know of, that got their Facetime working by resetting to the proper time zone.  I surely hope this works for you so you can start talking to your folks "across thepond."

  • If I already purchased FaceTime for Mac and recently upgraded my HD. How can I retrieve that app again? I found it in my Time Machine back up, but the files won't work. Please help.

    If I already purchased FaceTime for Mac and recently upgraded my HD. How can I retrieve that app again? I found it in my Time Machine back up, but the files won't work. Please help.

    Nope. I do the same exact thing. If you have DVD's and blu-rays you can't download a free application called Handbrake. You can set it to Apple TV2 automatic format and they will come out as playable m4v's that can play I'm iTunes. All you have to do is turn on Home Sharing in both iTunes and your Apple RV and you'll be good to go!

  • Cannot log into facetime for mac - says network issues - anybody help?

    cannot log into facetime for mac - says network issues - anybody help?

    cannot log into facetime for mac - says network issues - anybody help?

  • HT4245 facetime for mac I can hear caller but my mike is locked on mute and grayed out

    facetime for mac I can hear caller but my mike is locked on mute and grayed out.  I am on mountain lion 10.8

    Double-click the Home button to display recently used apps.
    Flick from left to right along the bottom of the screen.
    Tap the Mute button on the bottom left of the screen.
    A slash will appear across the Mute button:

  • I can't hear on Facetime for Mac and other people can't hear me. I recently downloaded Boom and I'm not sure whether it's the problem or not.

    I can't hear on Facetime for Mac and other people can't hear me. I recently downloaded Boom and I'm not sure whether it's the problem or not.

    Remove it according to the developer's instructions and see whether there's an improvement. Back up all data before making any changes.

  • Can I call an iPhone (international number) using FaceTime for Mac?

    I have a MacBook Pro. My husband, who's stationed in Okinawa, has an iPhone 4 with an international phone number. If we are both in a wifi area, does FaceTime for Mac work when calling an international number??

    Bee Bop wrote:
    I have a MacBook Pro. My husband, who's stationed in Okinawa, has an iPhone 4 with an international phone number. If we are both in a wifi area, does FaceTime for Mac work when calling an international number??
    Yes.
    Note that iPhone must be using iOS4.1 (or later) to FaceTime to Mac (or iPod touch).
    On your Mac in your wi-fi area, click "Contacts", find and click on his iPhone's number. If he is connected to compatible wi-fi, he will get your invitation.
    If you need troubleshooting: http://support.apple.com/kb/HT4319
    Message was edited by: EZ Jim
    Mac Pro Quad Core (Early 2009) 2.93Ghz Mac OS X (10.6.4); MacBook Pro (13 inch, Mid 2009) 2.26GHz (10.6.4)
    LED Cinema Display; G4 PowerBook 1.67GHz (10.4.11); iBookSE 366MHz (10.3.9); External iSight; iPod touch 4.1

  • I can't log in to FaceTime and iMessage

    I have this issue with my FaceTime...
    First I've created my Apple ID then I've tried to access my FaceTime..
    but I couldn't..
    So I changed my password...
    it doesn't work either and my location is the right one...the same is happening with I message...
    I need help please.

    Try some of the troubleshooting steps below.
    FaceTime for Mac: Troubleshooting FaceTime - Apple Support

  • Problem with facetime for mac

    hello guy! I've got a problem with facetime for mac.My sister has a I-pod touch fourth generation with factime but i cna't phone her a message come on my mac.It say "xxx can't receive facetime's calls"!Can you help me??

    Thanks, Dah•veed.
    I did see mention of using Google Public DNS while I was searching the forums prior to posting, but to be honest didn't think it was a DNS-related problem.
    However, to rule it out I've set the prefered DNS servers on my router to Google's, but FaceTime still disconnects after 4-5 seconds when calling between me and my brother-in-law.  It doesn't matter who initiates the call.
    As a test, before I made the changes to my router, I logged into FaceTime as him on my MBP and tried calling myself on my iMac, and that was successful.
    The same test between the two iMacs when they were here was unsuccessful, so now I'm definitely thinking it's something on the '08 iMac.
    Now I just need to figure out what...

  • Where is my FaceTime for Mac?

    Hi everyone,
    I just purchased FaceTime for Mac, but I have not received a confirmation e-mail nor do I find the app anywhere on my MacBook? What do I do? Where can I find it?
    Thans in advance for your kind help!

    I'm having the same problem.  I'm running 10.7.3 and I've tried calling friends and family, one who has the latest generation iPod touch, and one who has another new MacBook Pro, and while my call pops up on their screen when they click "accept" the system gets stuck in a continual "connecting" mode.  When they call me, nothing on my end happens while on their end the calls are ringing.  What can I do to fix it?

  • My facetime for MAC wont allow a facetime iphone to connect

    When I call my fiance using facetime for Mac, she attempts to connect but it wont allow her to; yet I can facetime between iPhones with no problem.  Why is this and can it be corrected?

    Hi there,
    I would recommend taking a look at the troubleshooting steps found in the article below.
    FaceTime for Mac: Troubleshooting FaceTime
    http://support.apple.com/kb/ts4185
    -Griff W.

  • I can't log on to my I mac Desk top, every time I switch it on all I get is a white screen with the apple log , can anyone help pls?

    I can't log on to my I mac Desk top, every time I switch it on all I get is a white screen with the apple log , can anyone help pls?

    Hello,
    Could be many things, we should start with this...
    "Try Disk Utility
    1. Insert the Mac OS X Install disc, then restart the computer while holding the C key.
    2. When your computer finishes starting up from the disc, choose Disk Utility from the Installer menu at top of the screen. (In Mac OS X 10.4 or later, you must select your language first.)
    *Important: Do not click Continue in the first screen of the Installer. If you do, you must restart from the disc again to access Disk Utility.*
    3. Click the First Aid tab.
    4. Select your Mac OS X volume.
    5. Click Repair Disk, (not Repair Permissions). Disk Utility checks and repairs the disk."
    http://docs.info.apple.com/article.html?artnum=106214
    Then try a Safe Boot, (holding Shift key down at bootup), run Disk Utility in Applications>Utilities, then highlight your drive, click on Repair Permissions, reboot when it completes.
    (Safe boot may stay on the gray radian for a long time, let it go, it's trying to repair the Hard Drive.)
    If perchance you can't find your install Disc, at least try it from the Safe Boot part onward.
    If 10.7.0 or later...
    Bootup holding CMD+r, or the Option/alt key to boot from the Restore partitirion & use Disk Utility from there.

  • I am new to Facetime for Mac, is there a place that I could try it

    I bought Facetime for Mac a week or so ago. It is loaded on my Macbook Pro.
    I have run Facetime with my iphone and it works OK except for the feedback loop (as expected). I also used it with an iPod Touch and again it worked fine. When I use it with another friend that has a Macbook I do not see or hear him but he can see me and hear me fine.
    Is there a place that I can try it out with another user on a computer not a phone?
    Jim

    The person I was having problems connecting on FaceTime has resolved their problems and now I can FaceTime with them with out any problems. Thus I have no need to find a place to try it. It would be nice if Apple had a piece of their support group that you could connect to on FaceTime. Maybe if you could talk to their sales people over FaceTime that would be another option that should not cost them much and yet provide a nice service.

  • Facetime for Mac won't get past "verifying"

    No e-mail message is being sent. I hit "resend"...nothing.
    Can't get beyond this part, so it doesn't work.
    It says to follow the instructions in the e-mail to verify the address. I am not getting an e-mail, so I have no instructions. Is there a way to "verify" my address that will circumvent the need to receive the e-mail? I seem to remember doing some sort of verification process to get my daughter's ipod touch Facetime to work. I poked around in mobile me and couldn't find anything.
    I added DNS entries for 8.8.8.8 etc.
    I am on WIFI on each laptop going through an Airport Extreme hardwired to cable "modem".

    It seems you didn't read the system requirements on the Facetime for Mac download page:
    +"Requires Mac OS X v10.6.4 Snow Leopard or later."+
    Your signature say's you are running Mac OS X 10.5.8 Leopard, which would also explain why you are unable to install the Security Update for Snow Leopard.

Maybe you are looking for

  • Streaming audio-video on the mobile device

    Please, I must do the streaming audio-video on the mobile device using a server standard. I must to program the application for the server using j2se:in this case how i can send the file audio/video?This file have specifies classes? For the client i

  • CUMULATIVE& NON CUMULATIVE KF'S

    hello all, 1. what is the difference between Cumulative& Non Cumulative Key figures? what is the use & where &when we used these kf's ? 2.what is Virtual kf's ? wt is the use &where , when we used ? pls any body explain ,,,thnks

  • Error Code: AIP: 50080:  Exchange protocol identification error

    Hi, I have setup a business action to process EDI X12 850 (PO) document version 4010 over EDI X12 over Internet - HTTP. To simulate the Trading Partner sending the EDI data to us I have developed a test.html page to submit the EDI data. The test.html

  • Transferring music on the ipod back to a Mac

    I am using a Shuffle and love it. I have all my data on my IBM PC and now am using a G4. I really want to just download my shuffle playlist into the established iTunes on the Mac but it doesn't seem quite as easy as plug and play. Any suggestions for

  • Store photo in original size

    Everytime I sync photos from iTunes to iPhone 3Gs 32Gb, all the photos are magically "Optimized" to a lower quality. Is there anyway to disable this optimization? I want to zoom my photos in great details, but photos become blurred after being optimi