I can't open Firefox and I haven't saved my extensive bookmarks, which contains all my important websites. How can I start Firefox and save my bookmarks?

I have a Dell Inspiron E1505, and I use Kaspersky Internet Security. The past week, I've had problems opening Firefox - it has been slow. Today, it just won't open at all. At first I thought it was my Internet connection, so I called my provider, Comcast Cable. But I was also able to open Internet Explorer. I was told that I may have to remove Firefox, and redownload it, but it would erase all my bookmarks. How can I access Firefox and save my bookmarks?

Try starting Firefox in Safe Mode (Firefox Safe Mode, not Windows Safe Mode).
First, I recommend backing up your Firefox settings in case something goes wrong. See [https://support.mozilla.com/en-US/kb/Backing+up+your+information Backing up your information]. (You can copy your entire Firefox profile folder somewhere outside of the Mozilla folder.)
Next, check out this article:
[http://support.mozilla.com/kb/Safe+Mode Safe Mode]. Be careful not to "reset" anything permanently if you didn't back up.
To export bookmarks to an HTML file that IE and other browsers can read, see [https://support.mozilla.com/en-US/kb/Exporting%20bookmarks%20to%20an%20HTML%20file Exporting bookmarks to an HTML file | How to | Firefox Help].
Any luck?

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Message was edited by: the fiend

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