I can't purchase anything on my ipod because i can't remember my security questions. Please help?

please can someone tell me how i can reset my security questions?

From a Kappy post
The Three Best Alternatives for Security Questions and Rescue Mail
   1. Use Apple's Express Lane.
          Go to https://expresslane.apple.com ; click 'See all products and services' at the
          bottom of the page. In the next page click 'More Products and Services, then
          'Apple ID'. In the next page select 'Other Apple ID Topics' then 'Forgotten Apple
          ID security questions' and click 'Continue'. Please be patient waiting for the return
          phone call. It will come in time depending on how heavily the servers are being hit.
     2. Call Apple Support in your country: Customer Service: Contacting Apple for support or
          Apple ID- Contacting Apple for help with Apple ID account security. Ask to speak to
          Account Security.
     3. Rescue email address and how to reset Apple ID security questions.
How to Manage your Apple ID: Manage My Apple ID

Similar Messages

I can't bye movies or anything and plus I can't remember my security question please help I put £25 pound today and I cnt use it cos ov tht

Please help

You need to ask Apple to reset your security questions; ways of contacting them include phoning AppleCare and asking for the Account Security team, clicking here and picking a method for your country, and filling out and submitting this form.
They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
(103970)

HT201303 I can't remember my security questions, please help me!

I have been trying to remember my security questions and I keep getting them wrong. I obviously didn't register with a rescue e-mail. Could someone please tell me how to reset these??

Security Questions
https://discussions.apple.com/thread/5232504?tstart=0

TS3297 I can't remember my sercurity questions, please help

I can't remember my security questions :( and its not letting me make a purchase, please help

Security Questions
https://discussions.apple.com/thread/5232504?tstart=0

HT5312 My rescue email address no longer exists and I can't remember my security questions. HELP

My rescue email address no longer exists and I can't remember my security questions. HELP

You need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, phoning AppleCare and asking for the Account Security team, and filling out and submitting this form.
They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
(102981)

HT201363 I forget my security question and I can't reset my security question please help me as soon as u can.

Hi dear, I want to buy something in app store but i can't buy it because while i'm buy they ask me about security question, I forget the answer pls help me as soon as you can, and I want to reset my answer how can I do? And I don't know where can i click to reset?
Thanks Full,

You need to contact Apple. Click here, phone them, and ask for the Account Security team, or fill out and submit this form.
(90323)

Dad cannot remeber his Apple ID password. I tried to help trying to reset it. He can't remember the security questions. Help!

He also cannot remember the answers to the security questions. I requested an email reset, and he got a message that he could not reset since it was from my computer not his.
He is so upset with himself. He is older, and is excited to "hand me down" this phone. We can't activate it until we "unlink" it to his Apple ID.
Thanks for any help.

I want to thank Allan Sampson and Dr Simie for helping me. I was finally able to reset my iphone 4s. FYI: When I was trying to sync my iphone with my car, I now realize I put a passcode on my iphone which I had never put one on it before. Anyway, I kept working on freeing up more disk space on my computer and to make a long story short, I was up past 2am working on this, but finally my iphone is restored and I have all my stuff. I now have a passcode which I am sure to not forget. Like I said, I've never had a passcode before, but I kind of like the security of it. So I think I'll go ahead and keep it.
So again, I'd like to thank you for steering me in the right direction.

TS2446 I can't remember my security questions answers, How do I get past that?

I can't purchase anything on my Ipod because I don't remember who my first teacher was and my least favorite teacher... How can I get past these security questions or change them?

1. See my User Tip for some help: Some Solutions for Resetting Forgotten Security Questions: Apple Support Communities.
2. Here are two different but direct methods:
    a. Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
    b. Call Apple Support in your country: Customer Service: Contacting Apple for support
        and service.
3. For other queries about Apple ID see Frequently asked questions about Apple ID.
4. Rescue email address and how to reset Apple ID security questions
5. For online assistance use Apple - Support - Express Lane

Hi I just bought an iTunes to card to purchase music but it won't let me download anything because I can't remember my security question I'm trying to get my credit card info off

Hi I just bought an iTunes to card to purchase music but it won't let me download anything because I can't remember my security question I'm trying to get my credit card info off

If you can't get the answers emailed to you, phone Apple from a number listed in article HE57 and ask for the Account Security team.
(95160)

HT1491 I bought a new iPod touch and I can't remember my security questions to purchase

I bought a new iPod touch and I can't remember my security questions to purchase anything

Click here for information. If you can't get the answers emailed to you for some reason, contact the iTunes Store staff via the link in that article.
(79027)

HT2968 I can not update several of my apps that i have purchased a while back in my Apps Store on my MacPro. Because it keeps using my old @me account for iTunes and i don't remember the password or security question, Please help?

I can not update several of my apps that i have purchased a while back in my Apps Store on my MacPro. Because it keeps using my old @me account for iTunes and i don't remember the password or security question, Please help?

Hi AlphaCentori,
If you are having issues accessing the Apple ID that was used to originally purchase those apps, you may find the following article helpful:
Apple Support: Rescue email address and how to reset Apple ID security questions
http://support.apple.com/kb/ht5312
Regards,
- Brenden

HT201363 I can not make purchases into my itunes because I do not remember the security question what can I do live in Greece

I can not make purchases into my itunes because I do not remember the security question what can I do live in Greece
I press reset and there comes the message

You need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, phoning AppleCare and asking for the Account Security team, and filling out and submitting this form.
(100647)

HT5312 OMG! I can't remember my security questions - answers. It won't let me schedule a call. And when I provided a rescue email address, it still made me answer the security questions I did not know! Can anyone help me get into Itunes so I can purchase

OMG! I can't remember my security questions - answers. It won't let me schedule a call. And when I provided a rescue email address, it still made me answer the security questions I did not know! Can anyone help me get into Itunes so I can purchase music?

Using this link: http://support.apple.com/kb/HE57, click on:
Get Support
See All Products and Services
More Products and Services
Apple ID
Other Apple ID Topics
Use My Apple ID to Manage Security Questions
Then click on the box that says "Contact Apple Support"
This will give you a case number as well as the phone number to call when you are ready.
Cheers,
GB

I can not remember my security questions is there any way i can change them so i can purchase things on itunes?

can not remember my security questions is there any way i can change them so i can purchase things on itunes?

Alternatives for Help Resetting Security Questions and Rescue Mail
     1. Apple ID- All about Apple ID security questions.
     2. Rescue email address and how to reset Apple ID security questions
     3. Apple ID- Contacting Apple for help with Apple ID account security.
     4. Fill out and submit this form. Select the topic, Account Security.
     5. Call Apple Customer Service: Contacting Apple for support in your
          country and ask to speak to Account Security.
How to Manage your Apple ID: Manage My Apple ID

HT1491 I can't remember my security questions. How can I find the answers in order to purchase my first app?

I can't remember my security questions. How can I find the answers in order to purchase my first app?

Go to: expresslane.apple.com
Under product categories choose iTunes
Then iTunes store
Then account management
Press continue.
Now choose iTunes store security and answer the bullet questions and click continue.
Sign in with your appleid and press continue
Under contact options fill out the information and advise iTunes that you would like your security/challenge questions reset. Click send.
iTunes will respond to you within 24 hours by email.

HT5622 How do I purchase something if I can't remember my security questions and my rescue account no long exists?

How do I purchase something if I can't remember my security questions and my rescue account no longer exists?

If you don't have access to your rescue email account (you won't be able to change it until you can answer 2 of your questions) then you will need to contact iTunes Support / Apple to get the questions reset.
Contacting Apple about account security : http://support.apple.com/kb/HT5699
When they've been reset you can then use the steps half-way down this page to update your rescue email address for potential future use : http://support.apple.com/kb/HT5312

I can't purchase anything on my ipod because i can't remember my security questions. Please help?

Similar Messages

Maybe you are looking for