I can´t uninstall Itunes, quicktime, bonjour, etc. it says i don´t have permission to access the key???
I can´t uninstall Itunes, quicktime, bonjour, etc. it says i don´t have permission to access the key???
Yep, there seems to be an issue with this. In addition to getting that error on my iTunes on my PC, I get an error when trying to update apps on my iPhone 5.
Similar Messages
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When I try to play a video on my iPad that I purchased from iTunes, I keep getting a message saying I do not have permission to access the requested resource...why?
I experinced this when I tried to watch a YouTube video. What I did was restart the iPad and it should work. If it does not work, try doing hard reset, by holding the home and wake/sleep button, ignore the red slider, until the apple logo appears.
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And is there someone who can help me resolve this problem? I've uninstalled iTunes but even when I put it back on, it says the same thing over and over again.
I'm having the same problem. iTunes won't open and says I don't have permission. What do I do now?
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A few days ago I bought a season of the series Psych off of iTunes. I was able to watch the first bunch without a problem but now all of a sudden when I try to watch one it says "You do not have permission to access the requested resource". I tried restarting my phone but that do not help. I cleared up a lot of space on my phone as well. I have and iPhone 4 with the update of iOS 6.1.3.
Are you using the same Apple ID that the purchase was linked to? I had this issue with a shared device, and the other person had logged out of my ID and logged in with hers.
If it's the same ID, then try redownloading the purchase. -
I have downloaded a series of prison break but 3 episodes are saying "you do not have permission to access the requested resource" and "this episode can not be downloaded at this time" any idea how to fix this please??
I got this error with my iPad 3, my wife's iPhone 4, but not with my iPhone 4s.
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my computer is telling me i do not have permission to access the requested resource to update my iphone 5 to the new ios 7. why is it telling me this and how can i fix it, I have updated itunes and everything
I saw this post at about 2:05 becasue I had the same problem. I just tried it again and now the update is downloading! just wait it out. I had to wait about 3.5 hours.
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The new Itunes says I don't have permission to make changes when all I want to do is add files to my itunes library.
What can I do?What version of iPhoto? Assuming 09 or later...
Option 1
Back Up and try rebuild the library: hold down the command and option (or alt) keys while launching iPhoto. Use the resulting dialogue to rebuild. Choose to Repair Database. If that doesn't help, then try again, this time using Rebuild Database.
If that fails:
Option 2
Download iPhoto Library Manager and use its rebuild function. (In Library Manager it's the FIle -> Rebuild command)
This will create an entirely new library. It will then copy (or try to) your photos and all the associated metadata and versions to this new Library, and arrange it as close as it can to what you had in the damaged Library. It does this based on information it finds in the iPhoto sharing mechanism - but that means that things not shared won't be there, so no slideshows, books or calendars, for instance - but it should get all your events, albums and keywords, faces and places back.
Because this process creates an entirely new library and leaves your old one untouched, it is non-destructive, and if you're not happy with the results you can simply return to your old one.
Regards
TD -
I just installed iTunes 10.5 (latest version as of 11 Jan 2012), onto a computer running Windows 7 Ultimate x64. I loaded my music library into it, it compiled the list and separated them by album. But even though I'd assigned most of the albums artwork through my Zune management software (a Microsoft product), almost none of them populated into iTunes. So I went through and started asking the software to try to find album artwork where possible.
I did this a few times album by album, then I decided to select multiple albums and see what happened. No problems. Then I selected all of the albums I had--about 600 in all--and asked it to get artwork. It seemed to process for a bit, then came back with the error, "Artwork for [album name] could not be located. You do not have permission to access the requested resource." I tried this on several individual albums, only to receive that same error.
The very first time I did it, I was told I needed an account with the iTunes store to make it work, so I signed in using an old Apple ID (the account had been inactive for so long it had been locked for security, I unlocked it and that seemed to be that). Then I did what I described above.
The weird thing--to me--is that I can still add artwork to the albums manually if I want to, from imagery stored locally on my own computer. The only thing it seems to have a problem with is when I ask it to go find artwork from the iTunes store.
Do I need to uninstall iTunes and then reinstall it? Did something go wrong with the process of authorizing the computer to work with the iTunes store? Do I need to de-authorize and then re-authorize the computer? Could this be something related to Windows permissions on the iTunes library?Right on about how to reset the warnings, it was exactly that.
I went through the steps to let iTunes through Windows Firewall, but still get the same problem when I access the iTunes store (and even though I followed the steps in the help file to the letter, I notice it still says iTunes is NOT enabled for it). And now, thanks to the re-enabled warnings, when I try to get it to download artwork for single albums, this is what I get:
"Artwork for [album name] could not be found. An unknown error occurred (-50)."
New results from the diagnostics too:
Microsoft Windows 7 x64 Ultimate Edition Service Pack 1 (Build 7601)
Acer Aspire 8930
iTunes 10.5.2.11
QuickTime 7.7.1
FairPlay 1.13.37
Apple Application Support 2.1.6
iPod Updater Library 10.0d2
CD Driver 2.2.0.1
CD Driver DLL 2.1.1.1
Apple Mobile Device 4.0.0.97
Apple Mobile Device Driver 1.57.0.0
Bonjour 3.0.0.10 (333.10)
Gracenote SDK 1.9.5.502
Gracenote MusicID 1.9.5.115
Gracenote Submit 1.9.5.143
Gracenote DSP 1.9.5.45
iTunes Serial Number 0034AA84038F17E0
Current user is an administrator.
The current local date and time is 2012-01-13 09:21:52.
iTunes is not running in safe mode.
WebKit accelerated compositing is enabled.
HDCP is supported.
Core Media is supported.
Video Display Information
NVIDIA, NVIDIA GeForce 9700M GT
**** External Plug-ins Information ****
No external plug-ins installed.
The drive Q: SEMC CD-ROM Rev 0001 is a USB 1 device.
iPodService 10.5.2.11 (x64) is currently running.
iTunesHelper 10.5.2.11 is currently running.
Apple Mobile Device service 3.3.0.0 is currently running.
**** Network Connectivity Tests ****
Network Adapter Information
Adapter Name: {403AFC2C-1FCE-43B2-B9E8-D414B29FF5D1}
Description: Intel(R) WiFi Link 5100 AGN
IP Address: 10.100.3.244
Subnet Mask: 255.255.248.0
Default Gateway: 10.100.0.1
DHCP Enabled: Yes
DHCP Server: 10.100.0.1
Lease Obtained: Fri Jan 13 09:00:56 2012
Lease Expires: Sat Jan 14 09:00:56 2012
DNS Servers: 202.174.158.10
8.8.8.8
Adapter Name: {B50EA825-FB09-459D-8855-77E5A43E18B1}
Description: Atheros AR8121/AR8113/AR8114 PCI-E Ethernet Controller
IP Address: 0.0.0.0
Subnet Mask: 0.0.0.0
Default Gateway: 0.0.0.0
DHCP Enabled: Yes
DHCP Server:
Lease Obtained: Thu Jan 01 04:30:00 1970
Lease Expires: Thu Jan 01 04:30:00 1970
DNS Servers:
Active Connection: LAN Connection
Connected: Yes
Online: Yes
Using Modem: No
Using LAN: Yes
Using Proxy: No
SSL 3.0 Support: Enabled
TLS 1.0 Support: Enabled
Firewall Information
Windows Firewall is on.
iTunes is NOT enabled in Windows Firewall.
Connection attempt to Apple web site was successful.
Basic connection to the store failed.
An unknown error occurred (-50).
Connection attempt to Gracenote server was successful.
Last successful iTunes Store access was 2012-01-12 07:09:14. -
Hi
I am feeling VERY desperate!
After losing an external drive [dont ask....] - I got another one : 2TB WD formatted properly [ OS extended journalled for mac ] ready for action to move my thousands of files and images and ppts in hundreds of folders across from the laptop to this drive because I travel a bit with the laptop and this is too risky not to back up at home.
But this message came up after starting on moving folders across [** and not straight away, sometimes after moving a folder when 4 of 6 gb of files across then the message comes up = very frustrating]:
"The operation can’t be completed because you don't have permission to access some of the items."
I am dragging mixed sometimes large complex folders to this os extended journalled external drive from my mac book pro OS 10.6.8 - it would take decades to move items one by one or even folder by folder and really confusing.
I have dragged-copied various small folders and files across successfully, but it is only working 50:50 and I can't leave machine with the idea of things copying eg: overnight - it just won't work....
I have been browsing google and find some people describing in CODE how they overcome this 'message' .... but I [and I guess some other viewers of this in future & also in desperation] would need instructions for beginners.... to try this type of thing. I don't know any code.
How can this be happening - I feel ANGRY at APPLE !!!! for not posting easy fix instructions yet re; this, or better still updating software so it doesn't happen [ that I can find at least !!! ] . There seem to be hundreds of people stuck with this stupid message and inability to back up their projects etc.
Can anyone help ?
Many thanks
Julie
15 August 2011hi Samberl
thanks a lot for the fast reply.
I was dragging folders from main folders on the laptop-desktop onto the external drive icon - to copy them across....
Your suggestion sounds very promising - I didn't know about 'cloning'.
Yes the idea is to backup the laptop - I thought I would just move it all now, new - and then keep saving/dragging physically across to the new drive myself each day or two...
Would this be the sizeof the internal hard drive = c.500 gb ? = under the HD icon on desktop is written :
" 499.76gb , 311.5 gb free "
I can erase and start agin on the new external drive - so this plan is to make two partititions, rather than the one at present, and make one of them 500 gb ?
I have found CCC [carbon copy cloner] googling - looks good.
When CCC site says it backs up the hard drive - would this mean all my files [over 100 gb] that are mostly in folders on the desktop, plus the others in itunes, iphotos etc found in the HD icon, would all copy across successfully [wherever they are in the computer ] ?
thanks again, hope you can clarify these things and then I will go for it.
It would be great and amazing if this 'lack of permission' message doesn't show up in the process of doing this ccc transfer - hopeful!
Julie -
I bourght "E O Wilson's Life on Earth" and backed it up to my iMac. Now it won't sync back to my iPad because it says I don't have permission on this computer. I don't want to download it from iTunes again because it took up a lot of bandwidth. What's the deal?
I also made the big mistake of downloading a free book about the making of the movie "Frankenweenie." Mega-memory eater. Now it wants to download additions and started to do so---now says paused. I can't delete the bloody thing. Seems like nothing I've downloaded, including free books, can be deleted. How can I get rid of this garbage?
Is there any way to just transfer my music from my iMac to my iPad and not affect anything else on my iPad? The whole iBooks thing is just a mess as far as I'm concerned. Is there any way to just drag and drop?"I have logged in to my itunes account on a different computer and none of my purchased music is showing up."
Correct. it does not magially appear in other places. It will only be where you put it.
"I also have plugged my iphone in to get updates but it says I will lose all media and apps if I don't update on the computer where I sync everything. "
Correct as well. Iphone will sync with one computer at a time. Syncing to another will erase the current content.
You need to copy everything ( itunes library/contacts/pics/calendars/files/docs) from the old computer, or your backup copy of the old one, to the new one. -
Every time I try to access anything in the itunes store from my pc i get the following error "We could not complete your iTunes Store request. You do not have permission to access the requested resource. There was an error in the itunes store. lease try again later."
I have accessed the store just fine on my iphone and ipad.
I have restarted itunes, restarted the computer. reinstalled itunes.
Any ideas?Were you using Adobe Creative Cloud to download the application or the Adobe Download Manager? Was this a 'try before you buy' application?
It depends on how you're downloading and where you're downloading from before we can give you a satisfactory answer...
Clinton
MacBook Pro (15-inch Late 2011), OS Mavericks 10.9.4, 16GB Crucial RAM, Crucial M500 960GB SSD, 27” Apple Thunderbolt Display -
Been having problems with Firefox/internet for several days, and all my updates seemed current. I decided to try to reload and have removed the other icons/download attempts from the app file. When I try to drag the icon into apps, I now get this message:
The operation can’t be completed because you don’t have permission to access some of the items.* Download a new copy of the Firefox program: http://www.mozilla.com/firefox/all.html
* Trash the current Firefox application to do a clean (re)install.
* Install the new version that you have downloaded.
Your profile data is stored elsewhere in the [http://kb.mozillazine.org/Profile_folder_-_Firefox Firefox Profile Folder], so you won't lose your bookmarks and other personal data. -
This is a strange one... I just recently did a complete format/reinstall of Lion because of very poor performance after upgrading.
So I'm on a totally fresh system, no TimeMachine restore or anything. I've installed all my apps from scratch - no prefrence file backups or anything. Everything is fresh.
Yesterday I tried to copy a file from one folder to another and I got the error "The operation can’t be completed because you don’t have permission to access some of the items". Checked file permissions... repaired disk permissions... made sure I was logged in as admin (I only have one account)... everything looks good.
This is now happening when trying to copy any files anywhere on my machine... Very frustrating.
There's a couple strange side-effects I've noticed:
- I can move & copy files just fine in terminal... without sudo...
- The little lock icon in the bottom right of the Get Info window doesn't do anything - I can't unlock it. I can still edit the permissions for the file/folder but I can't select the "apply to enclosed items..." option.
Does anybody know what the heck is going on?jsd2 wrote:
Try creating a new admin user account, logging into it, and then creating some new items on the Desktop and elsewhere. Does the same thing happen there?
Ok the strangeness continues!
I created a new "TestAdmin" account, but it doesn't show up in the Users & Groups prefrences sidebar... The /Users/testadmin folder was created, but the account doesn't show up in the prefrences or login window...
I tried a reboot to see if the account would show up and it still doesnt.... However after the reboot I am now able to copy files again!
I'm paranoid that the problem will show up again since I have no idea what fixed it. I tried rebooting previously after repairing permissions which didn't solve the issue so it's not like I haven't rebooted since it started.
And now I have the issue of not being able to create user accounts.
A little dissapointed with Lion to be honest... the new features are cool but there are so many little bugs it really feels half-baked. -
While trying to upgrade from a previous version of Firefox, I get this error code: "The operation can’t be completed because you don’t have permission to access some of the items."
== installing ==
== User Agent ==
Mozilla/5.0 (Macintosh; U; Intel Mac OS X 10_6_3; en-us) AppleWebKit/531.22.7 (KHTML, like Gecko) Version/4.0.5 Safari/531.22.7I resolved the problem in Snow Leopard by logging out of my (admin) account and logging into my daughter's account on the same machine. She doesn't have admin privileges, so when I tried to install Firefox 4 in her account, I had to authenticate with my admin identity and PW. Installation went smoothly after that. My guess is that you could also simply create a new account on the same machine and install Firefox 4 from that. I have no idea why this works.
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i'm trying to update from 3.2, but when I try to transfer the download to the application
folder I get the message, "The operation can’t be completed because you don’t have permission to access some of the items."See http://kb.mozillazine.org/Installing_Firefox#Mac_OS_X
Download a new copy of the Firefox program: http://www.mozilla.com/firefox/all.html
Trash the current Firefox application to do a clean reinstall.
Install the new version that you have downloaded.
Your profile data is stored elsewhere in the [http://kb.mozillazine.org/Profile_folder_-_Firefox Firefox Profile Folder], so you won't lose your bookmarks and other personal data.
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