I cannot access my emails on my ipad,

I cannot access my emails on my ipad, even though all data is entered correctly. Message still appears..... the mail server pop.orangehome.co.uk is not responding. Verify that you have entered the correct account info into Mail settings. I have!!!!

However according the description I have posted in my previous reply you should be setting POP
Orange Home
tap Settings
tap on Mail, Contacts, Calendars
tap Add Account
tap other
tap Add Mail Account
enter your account information and then tap save
please note: that the username is everything after the @ in the customers emails address
on the next page displayed you must type in the settings as shown for Incoming host name, Username, and Outgoing Host Name Make sure that at the top of the page POP is highlighted blue, then tap save the iPhone will then attempt to verify the POP account information
as standard the iPhone will attempt to set up the email account using SSL security Orange home email doesn't use this so the iPhone will prompt you with this message tap yes to set up without SSL
please be patient as it may take a few minuets for the iPhone to get to this point
the iPhone will then attempt to verify the POP account information again
In some circumstances the iPhone may ask you if you wish to connect without using SSL again Simply tap yes to continue Again please be patient as this process may take a while
the iPhone will then attempt to verify the POP account information again
once the iPhone has verified the POP settings it will briefly tick all of the information fields
then you should be able to see the account at the top of the screen and email should be ready to use
you now need to change the port number to 25 tap on the newly created account as shown above
tap on the SMTP under the Outgoing Mail Server
tap on the box under the Primary Server
the Server Port number needs to be changed to 25 as shown above tap on the Server Port to change this
If the email still doesn't send, press the home button and the on/off button together to reset

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Charlene155 wrote:
I tried to change the password in the settings and still I cannot get it set up to get emails?
And what happened when you tried? And please don't say it didn't work, we know that. Describe what happens when you "try" to change the password. Are the settings greyed out and therefore, you can't change anything? Can you send emails? You said you can't "get" emails so i interpret that to mean that you can't receive them.
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Check out the article below to troubleshoot issues with accessing your email on your iPad. Make sure that the settings are correct for your email address if you are using on that you set up yourself.
iOS: Troubleshooting Mail
http://support.apple.com/kb/ts3899
Mail Settings Lookup
https://ssl.apple.com/support/mail-settings-lookup/
Regards,
-Norm G.

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http://support.apple.com/kb/TS3899
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http://www.ehow.co.uk/info_8693415_ipad-say-cannot-connect-server.html
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http://colinrobbins.me/2013/02/09/configuration-problems-with-imap-e-mail-on-ios -with-a-non-standard-ssl-port/
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 Cheers, Tom
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Message was edited by: Texas Mac Man

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I have an article here that I believe will help you with this issue. This article is about troubleshooting email accounts on your iPhone and can be found here:
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