I cannot log into my immesage or facetime since i updated to iOS 8 help??

I cannot log into my immesage or facetime since i updated to iOS 8 help??

Just hang tight, these services are taking a while to catch up with the traffic on the servers right now. things should start working as the evening goes on.

Similar Messages

  • Why can i not log into i message or facetime since i upgraded to ios 7

    I keep trying to log into both the facetime and i message but i am not able to. I get the error message that i am unable to connect and that i must check my connection. I am connected to wi-fi with a good connection. I had no problems until i upgraded to ios 7.2.

    Howdy there Wsk327,
    Thank you for using Apple Support Communities!
    It sounds like FaceTime and iMessage are giving you some trouble when trying to log in.
    I found this article to help troubleshoot what might be going on there:
    FaceTime, Game Center, Messages: Troubleshooting sign in issues
    http://support.apple.com/kb/ts3970
    Ensure that you have an active Internet connection.
    Verify that you are using a valid Apple ID at appleid.apple.com. You can also create an Apple ID or reset your password from this website. Other things you should confirm while logged into appleid.apple.com:
    Confirm that the email addresse(s) for your Apple ID has been verified.
    Check for miss-types of the email address
    Check the spelling of the email address
    Check that all letters are lower case
    Make sure that special characters are correct, e.g. no commas (,) where there is supposed to be full stops (.), etc.
    Note You may experience issues if your email address is associated with more than one Apple ID. If you have multiple Apple IDs, log in to appleid.apple.com with each Apple ID and confirm that each email address you wish to use for FaceTime or Messages is associated with only a single Apple ID.
    Make sure the date, time, and time zone are set correctly in Data & Time preferences, in System Preferences.Tip: Enable "Set date and time automatically" in Date & Time preferences to automatically keep this information accurate.
    If third-party firewall or port filtering software is installed, it needs to be configured to allow connections toapple.com, verisign.com and verisign.net. A list of ports required for using FaceTime and Messages is in Using FaceTime and iMessage behind a firewall. Please consult this article for further help configuring firewalls and Internet security software.
    If your /private/etc/hosts file has been modified, make sure that it is not interfering with communications toapple.com, verisign.com or verisign.net servers. Note: Some third-party software installers may modify the /private/etc/hosts file without alerting you. Instructions about how to check and resolve issues with a /private/etc/hosts file are in the "Blocked by configuration: (Mac OS X/Windows)" section of iTunes: Advanced iTunes Store troubleshooting.
    If the issue persists after that, try resetting all settings, and then try again.
    Reset iPhone settings. Go to Settings > General > Reset, then choose an option:
    Reset All Settings:  All your preferences and settings are reset.
    From: iPhone User Guide
              http://help.apple.com/iphone/7/#/iph7a2a9399b
    Take care,
    Sterling

  • Cannot log into iTunes and App Store since 6.1 update (iphone 5)

    I see many other of you having trouble with App Store in other discussions (App Store shows blank), me too.
    And I also cannot log into iTunes through Settings-->iTunes & App Stores. After putting in my Apple ID and password it just doesn't go anywhere.
    All of these started since I updated my iphone 5 from 6.0.2 to 6.1 yesterday. I've also updated my ipad 3 but it works just fine.
    Any one can help?

    Hi foxlolo,
    Have you tried doing a reset on your iPhone? Press the Home button and the Power button at the same time and hold them down until the Silver Apple appears. Once it has fully reset, try to log into iTunes again on your phone.
    Hope this helps!
    Cheers,
    GB

  • Users cannot log into Remote Desktop after 3/11/2015 update!

    I have a simple network where users can log into a Windows SBS 2008 server with Remote Desktop to access various applications.  This worked quite smoothly until this morning, after the updates of last evening. (3/11/2015)
    When users tried to log into the Remote Desktop this morning their credentials were rejected, as if their username and/or password were incorrect.  Even I (as the administrator) could not log in remotely.  Finally I connected a monitor and keyboard
    directly to the server and was able to log in without an issue.  After logging in directly I was able to connect through remote desktop.
    This method worked for my other users as well - after I logged them in directly they were able to use remote desktop no problem.
    The trouble is that I have a couple dozen users, and this is an issue that should not be occurring.  What happened in the last update to cause remote desktop to reject users credentials?  Why does it only work after the user logs in directly? 
    And most importantly, how do I fix this?
    A few notes:
    Simply browsing for files on the server also asks for the user's name and password, and this works as well.  This is only a remote desktop issue.
    I have already checked to make sure the domain was correct.  It was.
    I have already checked to make sure the usernames and passwords were correct.  They were.
    I have already checked to make sure this was not a unique issue for a single (or limited number) of users.  This issue effected
    all users all the network.
    Thank you very much for your help,
    Dustin

    I'm curious here...  If the server is rebooted, does it put the RDS users back into a "credentials failed" situation?  If so, could you please have them log in with credentials:
    domain.local\username    (I suspect they may be currently using domain\username)
    and see if that fixes the RDS problem without having to first log into the server directly.
     The ".local" may be ".lan" or ".somethingelse" depending on how you initially configured your domain, but the default for SBS 2008 is ".local"
    Merv Porter
    =========================
    That's a good question - the server will auto-reboot this evening and I'll test again in the morning. 
    You are correct that we've been using domain\username.  I tried domain.local\username (which is the way we've set up), and that did not work either.
    I'll let you know how things turn out tomorrow morning.  I don't want to mess with my users anymore today. :P
    Dustin

  • I can't seem to sync anything into my iphone 4 ever since i updated my ios 6 to ios 7

    Please help! What should i do?

    What exactly is happening?
    I would recommend you try either "Reset all Settings" or just reset your phone by holding the "Home" button and "Lock Screen" button at the same time until the silver apple pops up on your phone.
    I just had a problem last night where it wouldn't allow me to sync my iPhone 4 running iOS 7 so I went into my phone and selected "Erase All Content and Settings" then after that was finished it worked. I would check to see if you phone has synced at all recently before doing the above option.

  • I cannot synchronise IPod with contacts and calendars since I updated with iOS. 5.1.1.

    Depuis que j'ai fait une mise à jour avec iOS5.1.1 je ne peux plus synchroniser mes contacts et mon calendrier avec mon ordinateur.
    Est-ce quelqu'un connaîtrait le moyen de régler ce problème?

    Try the standard fixes to rule out a software problem:
    - Reset. Nothing is lost
    Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - Restore from backup
    - Restore to factory defaults/new iPod.
    If you still have the problem that points to a hardware problem. Yu can make an appointment at the the Genius Bar of an Apple store or try:
    fix for Home button

  • Cannot log into account via "Elements 10 "Inspiration Browser"

    I did a "live chat" and they sent me here.
    Cannot log into account via “Elements 10 Inspiration Browser”
    “When I click on “Help”      “Elements Inspiration Browser…”  and enter username and password and click on “sign in” the program goes to the sign in page and freezes for hours. I must use “Task Manager” to “end task” and close the frozen Elements 10.
    When I try to do an "update" I get the following Error Code:  U41M1C212
    Elements Organizer 10.0.0.0
    Core Version: 10.0 (20110831.m.17215)
    Operating System Name: 2000 [Windows 8]
    Operating System Version: 6.2
    System Architecture: Intel CPU Family:6 Model:5 Stepping:5 with MMX, SSE Integer, SSE FP
    Built-in Memory: 7.8GB
    Free Memory: 3.3GB
    Important Drivers / Plug-ins / Libraries:
    Microsoft DirectX Version: 9.0
    Apple QuickTime Version: 7.73
    Adobe Reader Version: 11.0
    Adobe Acrobat Version: Not installed
    CD and DVD drives:
    E: (hp DVD BUS: 1 ID: 1 Firmware: RW)

    The IB is dead and gone, along with photoshop.com. The tutorials are now over at
    http://tv.adobe.com/product/photoshop-elements/
    although some of them have been updated for the newer versions.

  • Cannot log into BT WiFi Account

    Hi,
    When i go to log into my account or load up the BT Opene zone page to add the details I keep coming up against log in details.
    https://www.btopenzone.com:8443/selfcare/index.htm
    I type in my username and password and it just says that it is incorrect? And yet I can log into my BT account, log into here, and everywhere... but I CANNOT log into the bt openzone.
    very frustrating to say the least.
    Help meeeeee

    The log-in details for MyBT and BT WiFi are not necessarily the same. To log in to a BT WiFi hotspot you need your primary email address and password; it's the one you need to access BT Yahoo! Mail. Only a btinternet.com address will do, others such as btopenworld.com will not work. Neither are appropriate for the link you posted as that's for non-BT Broadband customers.
    To get to the internet via BT WiFi as a BT BB customer, you need to connect to a hotspot. When you then try to connect to the internet you will be presented with a landing page where you have to confirm that you're a BB customer (the default) and enter your log-in details as above.
    You can click the white star next to this message if you think it was helpful.

  • Cannot log into facetime on MacBook Pro .keep getting message check network connection. I am able to log on to my apple id but not face time

    cannot log into facetime on MacBook Pro keep getting message check you network connection. I am able to log on my apple id but not on face time help

    Just figured it out!  Here it goes:
    Click on where you find the little AirPort sign (on iMac it is on top right hand side next to the date and time).
    Go down to: Open Network Preferences
    Click on: Advanced
    Then on DNS
    Then click on the + sign and put the following numbers: 8.8.8.8
    click again on the + sign and put: 8.8.4.4
    Worked for me!  Hope it helps :-)

  • I cannot log into my Facetime or iMessages. When I bought this iPad2 in November everything worked. This is extremely frustrating. Has anyone found the solution?

    I cannot log into my Facetime or iMessages. When I bought this iPad2 in November everything worked. This is extremely frustrating. Has anyone found the solution?  

    I can still access the internet. I can still log into my iCloud. I reset my network settings and restored my iPad twice already. I tried all the stuff I could find on YouTube to include changing my DNS setting to 8.8.8.8 I don’t know why I can’t log on. I bought the iPad in Germany and it worked. When I came back to Turkey where I live it worked. I took a trip to the states in December and it worked. Now that I’m back in Turkey, I can’t even log on. For both the facetime and imessage I get a message that says “ Could not sign in. Please check your network connection and try again. I tried to all the help line twice and they couldn’t even help me. I just bought this in November and don’t know why it’s not working……….Help if you can. Thanks for the response.

  • Cannot Log into Facetime

    I cannot log into Facetime on my Macbook Pro.  It works on my iPad (3rd gen) and my iPhone 5, but not on the laptop. It used to work previously but i'm not entirely sure what happened.  Someone please help!  Thanks.
    I am running OS X 10.9.2 and my Facetime version is 3.0.

    Hey pupgyrl61!
    I have an article for you that will help you troubleshoot this issue:
    FaceTime, Game Center, Messages: Troubleshooting sign in issues
    http://support.apple.com/kb/ts3970
    Thanks for coming to the Apple Support Communities!
    Cheers,
    Braden

  • Cannot log into Facetime iMessages and iCloudon my Macbook Pro

    cannot log into Facetime iMessages and iCloudon my Macbook Pro. I am asked for my apple ID and password, provide them accordingly but I get a message that the internet connection is not working even though I am online!

    Hello dermatas,
    Welcome to the Apple Support Communities! It sounds like you are experiencing issues logging into iMessage, FaceTime and iCloud on your MacBook Pro. Let’s see if the steps in the following resource help to resolve your issue:
    Get help signing in to FaceTime, Game Center, Messages - Apple Support
    https://support.apple.com/en-us/TS3970
    Cheers,
    Matt M.

  • Cannot log into facetime for mac - says network issues - anybody help?

    cannot log into facetime for mac - says network issues - anybody help?

    cannot log into facetime for mac - says network issues - anybody help?

  • Cannot log into FaceTime, iCloud, AppStore

    I STILL cant log into MAS after the 10.6.8 update now on Lion 10.7.2 and now can't log into MAS, Facetime and iCloud.
    Attached are screen shots of the errors.
    All three problems are only on my MacBook, iMac and iPhone can login fine.
    Apple customer support has been next to useless.
    Tried all the network preferences deleting, no use.
    Built in ethernet port is not working but i do have an Apple USB ethernet adapter.
    This is now really annoying me, has been going on for ages and still no solution.

    I would swear this has to be a simple p-list issue...  But since we are getting desperate, might as well throw these three things at it.
    Reset your computer's PRAM
    http://docs.info.apple.com/article.html?path=Mac/10.7/en/mh26871.html
    Intel-based Macs: Resetting the System Management Controller (SMC)
    http://support.apple.com/kb/HT3964
    Mac OS X: Starting up in Safe Mode
    http://support.apple.com/kb/HT1455

  • Just installed dual band router/wifi, cannot log into Apple ID.

    I just installed a new dual band router/wifi and now i cannot log into the Apple account on my Apple TV.  I tried restarting the computer, Itunes and apple tv, still no luck.  My apple tv is connecged via the ethernet cable.

    Hey katikapral,
    The article linked below details a few additional troubleshooting steps that can help get iMessage successfully activated on your iPhone.
    If you get an error when trying to activate iMessage or FaceTime
    https://support.apple.com/en-us/HT201422
    All my best,
    Allen

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