I cannot open my photoshop, its asking for a serial number. I do have one but it will not accept it. I've had this program for 5 years and this has never happened before.
I cannot open my photoshop. Its asking me for a serial number, which I already have. However, it will not accept my serial number. I've had this program for 5 years and this has never happened.
If your Creative Suite version is #3 through 6, you might try running the CS Cleaner Tools in preparation for a re-install.
Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6
If you have a legacy version, it may be that the activation servers for your product are no longer available.
Nancy O.
Similar Messages
-
I am trying to purchase an app on a new iPad we have purchased. I'm asked to put in my security code on my credit card for security reasons, but it will not accept my code as valid. Not sure how to proceed.
Is the address on your iTunes account exactly the same (format and spacing etc) as on your credit card bill : http://support.apple.com/kb/TS1646 ? If it is then you could try what it says at the bottom of that page :
If the issue persists, contact your credit card company and verify that they and any company they use to process credit card authorisations have the correct information on file.
And/or try contacting iTunes support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page -
I am being asked to provide my billing info for updating free apps... This has never happened before. I don't have a credit card so is there anyway around this??
The only way is to create an Apple ID without a credit card. The one you currently created will not work, it has to be a new one, and use this support document to do it. http://support.apple.com/kb/ht2534 Make sure you follow the directions exactly.
-
my itunes account is locked after i tried to log in. for some reason (this has never happened before) it asked to type in some security question answers such as what is my favorite car and job. and when i answered it, it asked me the question again and when I answered, it locked my account.
Sorry for the typos, I hope my message still gets across!
-
Whilst charging my iphone I was asked to very my Apple ID. This has never happened before. Is it normal?
I don't think it is normal but it happened to me last night with iOS 7.1 on just my iPhone but not on either iPad in my household. The fine print on the sign in request noted that it was for iCloud backup (which happens when the phone charges if it is connected to wi-fi). I found one user who reported it as a bug while 7.1 was still in beta and I've responded to one other user today who also had this happen. The beta user reported it happening every day so I'm strongly hoping that isn't the case with mine.
-
I have downloaded and installed Acrobat pro DC but its asking for a serial number of my previous version but I never had a previous version
you purchased an upgrade version of acrobat. if you don't have a qualifying product (previous acrobat version), you'll need to exchange.
Return, cancel, or exchange an Adobe order -
"Went to work on my photos and something popped up that says, file 0ff-line or missing. This has never happened before. Can someone help? thank you!
This means that the photos (or the folders that contain them) have been moved, renamed or deleted outside of Lightroom. On Windows it can also mean the disk drive has changed letters.
To fix the problem see: Adobe Lightroom - Find moved or missing files and folders -
Safari on my iPad says service temporarily unavailable. This has now happened two days in a row. What can I do to correct this? It has never happened before in 7 months of owning my iPad. I bought a wireless Logitech keyboard, but that should not affect Safari? It worked earlier in the day yesterday with then keyboard.
NolaNirvana wrote:
Also if I ever have to reboot again, is there some way to save the apps I have on my iPad? I did choose the option to back up prior to restarting, but apps had to be manually re-entered?
This has me confused. Rebooting the iPad (holding down on the sleep and home buttons until the Apple logo appears on the screen) should not in any way, shape or form, remove content from the iPad.
Then you stated that you chose the option to back up before restarting? There is no option to backup before "restarting" on the iPad. Are you restoring the device in iTunes? -
Hi hope somebody can help? i have acrobat 6 pro, worked well for last two years but then just stopped working. Have reinstalled but still will not open, ronning windows 7. Help please!! Janice
Hey janicem42177174,
Adobe no longer supports the installation and use of Acrobat 6 as it is a very old version which is not compatible with Windows 7.
I would suggest you to please use the latest version of Acrobat i.e. 11.0.10 which is fully compatible with your OS with its enhanced features and functions.
You might download a free 30-day trial version of Acrobat from here:
Download Adobe Acrobat free trial | Acrobat XI Professional
Let me know how it goes
Regards,
Anubha -
I just updated my 3GS to 5.0 and most of my apps and contacts disappeared. THis has never happened before through many updates. How can I get it back to where it was?
I did a restore from backup but that did not change anything.
I can see my apps in iTunes - it is like the update got some apps but not all, no contacts.
Total waste of my Friday.
What steps can I take to bring the phone back.
I know Steve is not smilingI got my contacts back by doing another restore! Relief..
But only a very few odd apps are showing up on the 3GS
Any suggestions? -
I downloaded several tv shows on my computer and attempted to drag and drop to my iPod touch. I received an error message indicating that there was a problem syncing to my iPod. What steps should I take next? This has never happened before.
Force Quit .
Press command + option + esc keys together at the same time. Wait.
When Force Quit window appears, select the Safari if not already.
Press Force Quit button at the bottom of the window. Wait.
Safari will quit.
Relaunch Safari holding the shift key down.
http://www.thesafemac.com/fbi-ransomware-virus-rampant/ -
On my finder page-new folder is grayed out-this has never happened before.
on my finder page…new folder is grayed out…this has never happened before.
Are you sure you are choosing "new folder" rather than "new folder window" - new folder results in an empty "untitled" folder on my desktop whereas new folder window shows all my files.
-
i want to change my apple id on my macbook pro in the user info. it ask for a password...i am typing in my password to the apple id but it will not accept it....how to solve it ?
I'm afraid that you may be confusing two different 'passwords' - there's your Apple ID (the user name and password that you used to get into these forums) and then there's your computer user name and password - usually two seperate user names and passwords.
If you want to change your password for your user account on your computer, go to System Preferences>Users & Groups and unlock the preference pane. Then you can select your user name and change your password there. Changing a user name is a bit complex and I don't think you want to try that!
Clinton -
somehow my mac is showing this weird symbol (encrypted?) in some of the web page,it has never happened before and i have no odea what's going on ! please help !
Like this > All I see is the letter "a": Apple Support Communities ??
-
i just recently got a new iPhone 4 (my other one had water damage) and the service is all of a sudden terrible and my calls are dropped constantly. This has never happened before. Any suggestions on what I can do? This is really frustrating!
May be your carrier but try a reset:
Hold the Sleep/Wake and Home buttons until the screen goes dark and the Apple logo appears
Maybe you are looking for
-
Web report - Variable values while switching between views.
Hi Gurus, We have a query which has a few variables that are getting populated with default values during query execution[customer exits]. We have added this query to the web.Now there is a date variable which gets populated with the current date va
-
Editing Text within Acrobat X suite is very slow
All other handling within this programm goes normal, moving trough text works normal, loading of fonts goes normal, Openeing of more diferent PDF documents works fine. It is just the editing, typing one character takes up to 5 seconds
-
Unable to resolve location alias (1023066 error) during of BR execution
Hi, I'm using 11.1.1.3 planning classic application. Application has been migrated from EPMA 9.3.1. I try to use @XREF function to get data between plans of this application. BR has been validated successful. But I get "Unable to resolve location ali
-
Hi, Can anyone help me out in reading .dll or .exe files.
-
Lightroom 4 automatically applies presets to all imported pics - How to deactivate that?
Hello When I'm importing pics in Lightroom 4 (no matter if RAW or JPEG files) all picture get automatically convertet into B/W and some grain etc. is added - I guess an preset (BW Nr 4) is applied automatically to EVERY pic I'm opening. How could I s