I cannot print single checks with my brand new HP Laserjet 500. Full page checks OK.

Win 7, Quicken 2012R5, HP Color Laserjet 500. I can print full page of check fine. A single check prints by starting at the middle of the check, not at the end. Checks are inserted end-wise into the manual feed drop down. Quicken says it is an HP Printer problem. The Quicken "adjust" method only allows for movement of the printing by a few hundredths of an inch. I need to move the print several inches. Appreciate any help you can offer. I tried HP support and was told to telephone, then got stuck forever on the que.......
Aloha,
Gene

I can understand the frustration both of you have experienced.
The product you have is a commercial printer. I suggest posting in the forum for HP Business Support for a better chance at finding a solution.
Here is the link to the Commercial Laserjet board:
http://h30499.www3.hp.com/t5/Printers-LaserJet/bd-p/bsc-413
If I have helped in any way, just click the Kudos star on the left. Also, if your issue has been resolved, don't forget to select Accept as Solution

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I cannot print single checks with my brand new HP Laserjet 500. Full page checks OK.

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