I cannot receive calls, though I am able to send them. I see similar questions here, but no solutions that have worked. If Apple monitored this community and provided answers, it would be helpful. My next phone WILL NOT be an Apple product.

I cannot receive coming calls. Calls do not go into voice mail and the greeting is not my voice or the default greeting. This appears to be a common problem, regardless of carrier. If Apple cared, they would monitor the forums and provide answers when possible. Several people I know are replacing their iPhones with other devices. My next phone WILL NOT be an iPhone. iPhones are not worth the price.

Leexx wrote:
I cannot receive coming calls. Calls do not go into voice mail and the greeting is not my voice or the default greeting. This appears to be a common problem, regardless of carrier. If Apple cared, they would monitor the forums and provide answers when possible. Several people I know are replacing their iPhones with other devices. My next phone WILL NOT be an iPhone. iPhones are not worth the price.
Go back and read the term of use you signed up for. There is no Apple here in this user to user forum.
The ability to make or receive calls fall on the phone carrier not Apple or iphone.
Suggest you contact your phone carrier to resolve the issue.
Also stating that your next phone won't be an iphone, doesn't mean anything here, we users don't care what phone you get next.

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Just upgraded and iPhoto said it has to upgrade library but keeps freezing. Have tried it too many times now and I need those photos ASAP HELP!!

Just upgraded and iPhoto said it has to upgrade library but keeps freezing. Have tried it too many times now and I need those photos ASAP HELP!!

Option 1
Back Up and try rebuild the library: hold down the command and option (or alt) keys while launching iPhoto. Use the resulting dialogue to rebuild. Choose to Rebuild iPhoto Library Database from automatic backup.
If that fails:
Option 2
Download iPhoto Library Manager and use its rebuild function. This will create a new library based on data in the albumdata.xml file. Not everything will be brought over - no slideshows, books or calendars, for instance - but it should get all your albums and keywords back.
Because this process creates an entirely new library and leaves your old one untouched, it is non-destructive, and if you're not happy with the results you can simply return to your old one. .
Regards
TD

Help! My phone will not play sound when an app is open?!

Seemingly out of the blue, my iPhone stopped playing sound through the external speaker. This began about a month or two ago and I have been unable to fix the problem. The sound will play through the external speaker until I open another app (safari, camera, etc.). The sound used to work through headphones until this morning. Now the sound won't work... At all! I brought my phone to an apple store a week ago and the first guy checked my phone with a flashlight and told me first that there didn't seem to be any water damage. Then, some other technician helped me. He opened iTunes and miraculously, the song played! I couldn't believe it was magically working. He explained that it looked like my dock connector was looking a little eroded and that is why the sound doesn't work. He said he could try to brush it out and that should fix the problem. Tried my phone later... Volume doesn't work anymore! The dock connector works fine otherwise, I am still able to charge my phone. My phone will not play music via bluetooth speaker. I talked to multiple people on the phone who all seem to think it's a software problem... I am really not understanding what is going on with my phone! I have googled this problem many times in the last few months and most people say that it turned out to be a software issue. I have checked both water indicators (in the dock connector and the headphone plug, right?) with a flashlight and I don't see any red... Any insight or ways to fix this would be very appreciated! The whole thing makes no sense to me.

Are you using an APple charger or a thrid-party one? I ask because if you are using a third party charger, it may not be wired properly and it may be telling your iPhone that the cable connected is also an audio interface so your iPhone may be sending the audio signals through the cable to the charger. I have a charger in my truck that also doubles as an FM transmitter so I can play my iPhone audio through the truck radio. Your charger may be doing something similar, especially if it is not an Apple charger.

Please help me my phone will not do anything screen just blank was working 15min previous??

Please help me!!!!! My phone was working went to it 15min later and screen blank wont do anything tried turning it on, battery was not flat????

Try a reset by pressing and holding the sleep/wake button and the home button for 20 seconds (maybe longer) until the Apple logo appears, ignore the red slider. Then turn back on. You won't lose any data doing the reset.

HT201210 phone will not turn on (apple logo comes on then off)

how do I turn on phone, does not back up as turns it self on an off continuously?

Hello there, PapaGarli.
The following Knowledge Base article has a lot of great pointers on troubleshooting hardware, one specifically is for the issue you're describing:
iPhone: Hardware troubleshooting
http://support.apple.com/kb/ts2802
The particular one that seems to apply is:
Will not turn on, will not turn on unless connected to power, or unexpected power off
Verify that the Sleep/Wake button functions. If it does not function, inspect it for signs of damage. If the button is damaged or is not functioning when pressed, seek service.
Check if a Liquid Contact Indicator (LCI) is activated or there are signs of corrosion. Learn about LCIsand corrosion.
Connect the iPhone to the iPhone's USB power adapter and let it charge for at least ten minutes.
After at least 15 minutes, if:
The home screen appears: The iPhone should be working. Update to the latest version of iOS if necessary. Continue charging it until it is completely charged and you see this battery icon in the upper-right corner of the screen . Then unplug the phone from power. If it immediately turns off, seek service.
The low-battery image appears, even after the phone has charged for at least 20 minutes: See "iPhone displays the low-battery image and is unresponsive" symptom in this article.
Something other than the Home screen or Low Battery image appears, continue with this article for further troubleshooting steps.
If the iPhone did not turn on, reset it while connected to the iPhone USB power adapter.
If the display turns on, go to step 4.
If the display remains black, go to next step.
Connect the iPhone to a computer and open iTunes. If iTunes recognizes the iPhone and indicates that it is in recovery mode, attempt to restore the iPhone. If the iPhone doesn't appear in iTunes or if you have difficulties in restoring the iPhone, see this article for further assistance.
If restoring the iPhone resolved the issue, go to step 4. If restoring the iPhone did not solve the issue, seek service.
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro D.

For those Windows users who suddenly cannot see their device in iTunes. Here's a solution that has worked.

I know this seems to be an emerging issue ever since the update to iTunes 11.1.4, some iPhones or other iOS devices are not showing up in iTunes or syncing. I'm not sure if Apple really knowns of this issue, but tech support has a (mostly) sure fire way of resolcing this issue. It's only for Windows computers though.
Go to the article http://support.apple.com/kb/ts1538 and follow the Section 5 Verify Apple Mobile Device USB driver is installed. When you clik on that section, go to your version of Windows (it seems to be happening mostly across Windows 8) . And then to the section: If Apple iPod, Aple iPhone, or Apple iPad is listed.
The gist of what you need to do:
Windows 8 (since it seems to be the most affected) move your cursor to the upper ight corner of your screen) and click on the Magnifying glass. Type in devmgmt.msc and this should bring up the Device Manager. Onc eyou are in the device manager, look for the "Portable device" or "Universial Serial bus Controller" list, and you should see the "Apple iPhone/iPad/iPod" listed. Onc eyou see it, right click it, choose "Update software driver." Now, IT WILL SAY THE DRIVER IS UPDATED. I CANNOT STRESS THIS ENOUGH. Select "Browse my computer for driver software." Onc eyou choose that, select "Let me pick from a lsit of drivers on my computer." You should see the option "Have Disk." Choose that. Again, I KNOW you do not have a physical disk, but the file we need is already on your computer. After Hard Disk, choose Browse again. Follow this file path to the file we need: C:\Program Files\Common Files\Apple\Mobile Device Support\Drivers.. In the Driver's folder, you should see the "usbaaple" or "usbappl64" (if you have the 64 bit for Windows). Double click on that file, and hit OK. The file should install, and once it's finished check your iTunes!!! You may want to unplug your device and plug it back it before doing all of this. I REALLY hope this works for you all as well!

Would you believe?
There might be another cause?
I tried ALL of the suggested solutions here and any other forum I could find. Remove and reinstall ALL Apple software, try re-install driver options, even the solution here, which sounded Perfect!, but failed for me :-(
And My solution to this exact same problem was Soooo simple, I wanted to Scream.
Try A Different i-Device Cable.
Yup.
A different cable for my iPhone, iPads, iPod...
All of them instantly worked again!
I spent HOURS on this before the Bride said;
"Maybe the cable is bad..."
I might have to burn my IT degree... ;-)

One specific number cannot recieve my texts, they can send them to me however, they are also using a galaxy s5, has anyone else had this problem and how did you resolve it

There is one specific number who cannot receive texts from me, yet i can get their texts and we both have a galaxy s5, what could be the issue?

haeuedb, let's figure out what is going on. There are a few more things I'd like to confirm. First, do you know if either of you are o the latest software version? http://vz.to/1BguEHF. Next I'd like to try putting your S5 in Safe mode. Try those out and keep us posted on your efforts. Thank you for your continued patience.
VanetrisC_VZW
Follow us on twitter @vzwsupport

I tried to un jailbreak my Iphone4, so i went to Generel and clicked the reset settings to factory. My phone will not turn on and is stuck on the Apple logo. I tried putting it into recovery mode and restoring it, but that didn't work either. Help please?

Please help!

Nobody here can help you. Discussing jailbreaking is a violation of the forum terms of service. Go to the website that told you how to jailbreak and get the information you need there.

Receiving error (-50) and my phone will not restore

Please help.. my phone will not restore the back up on my itunes. Whenever I plug in my phone it asks me to continue my restore but then I get the Error (-50) message. Any ideas on what I need to do?

From http://support.apple.com/kb/TS3694#error9:
Error 9: This error occurs when the device unexpectedly drops off the USB bus and communication stops. This can occur if the device is manually disconnected during the restore process. This issue can be resolved by performing USB isolation troubleshooting, using a different USB dock-connector cable, trying another USB port, restoring on another computer, or by eliminating conflicts from third-party security software.
Make sure you are not connected through a usb hub; connect directly to the usb port on your computer. Also be sure your usb to dock cable is good, that your case isn't interfering with a good connection to your phone and that the cable and connector on your phone are clean. Also try disabling any security software.

My phone will not make or receive calls since i did the update to 6.0

help, my phone will not make calls and i can not recieve calls since the updates

I updated the IOS 6 a month ago and now the issue arises just today. I can make outgoing calls but unable to receive incoming calls and text messages. When someone try to call me it always says no network coverage area, but eventually the signal bar is full. And I realised that when I'm making an outgoing call, and I used another device to call my phone and it able to receive. But when I'm not calling out, the call unable to receive and it says that Out of Network Coverage Area.
Please help me...

My phone will not send or receive calls

My phone will not send or receive calls; it goes straight to voicemail and when I try to send a call, it will not connect. I have reset, rebooted, and tried just about everything. Any other suggestions?

What did your carrier say when you contacted them and reported the problem?

TS2755 Since updating my iphone to ios7 my phone will not send or receive imessages. Please help?

Hi there,
Can anyone help? Since updating my iphone to the latest ios7 my phone will not send or receive imessages and is now very slow.

Go to Settings>Messages> turn iMessage off. The go to Settings>General>Reset>Reset all settings. Do a reset on the phone. Hold the sleep/wake and home buttons together until you see the Apple logo and then release. After the phone restarts, go back into Settings>Messages and turn on iMessage. See if it activates.
Apple has acknowldged an issue with iMessage and is working on an update. Look for that to be released sometime this week.

TS4006 My phone will not turn on, therefore I have received a replacement phone but am wanting to reset my old device. It is not locating it because it says it is offline however I cannot turn it on at all. Can I start with my new device and not reset the

My phone will not turn on, therefore I have received a replacement phone but am wanting to reset my old device. It is not locating it because it says it is offline however I cannot turn it on at all. Can I start with my new device and not reset the old? Any help would be greatly appreciated. It's been a week without a phone

That does happen. It depends on how hard the server is being hit, as well as the connection speed of your system. If you are on a windows system, you will want to disable any antivirus or firewall software during the download.

My phone will not ring when a call is coming in? Please help?

My phone will not ring when a call is coming in.?

Yeah, because if the switch isn't on, the phone is put on vibrate.

Phone will not ring when called

Hello... I just purchased the iPhone from AT&t and the phone will not ring when called. I have gone to settings, sounds, ringtones and all looks good. Phone sometimes shows a caller is calling but not always and it is not ringing. Please help>>>

If the issue is still occuring try a restore just in case.
If that does not solve the issue..... Take it back to where you purchased it from
AT&T's DOA (dead on arrival policy) is 30 days from the day of purchase.
They should be able to replace the iPhone for you as long as you ask them to within 30 days of it being purchased.

I cannot receive calls, though I am able to send them. I see similar questions here, but no solutions that have worked. If Apple monitored this community and provided answers, it would be helpful. My next phone WILL NOT be an Apple product.

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