I cant receive international messages on my e63
please help me find out what could be the problem with my messaging.i cannot receive international messages on my e63 but i can send international messages. I can receive local and send local plus international but i cant receive international messages.Someone please help me out.Thanks
Welcome to Nokia Discussions! Make sure that the sender uses the right country code.
Please take a look at the user guide page 49. Make sure your message centre number is right. Also make sure you don't have any blocking on with your network operator.
If possible, try some other SIM-card in your phone and see if it works. Also try your SIM with other phone and see what happens. If it seems that the issue is on SIM please, contact your operator. If it seems the issue is in the phone, please perform the following actions:
Make a back up with Nokia Suite. Type in *#7780# = soft reset, no data lost.
If it's still the same, type in *#7370# = hard reset, phone memory will be wiped. Restore back up.
Hope you get it working!
Jampe
If the answer solves your issue, please click the ACCEPT AS SOLUTION button so other users can benefit from it as well. Giving a kudos (the white star) if my answer has helped will be appreciated.
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