I currently operate PS CS4 extended. I want to download PS and Lightroom from Creative cloud. What happens to my current CS4 and is the download OK.

Your CS4 stays where it is unless you uninstall it.
Not sure what you are asking about the download being ok.
There is a minimum operating system requirement so check that, and maybe run PS and LR in trial mode to make sure they both work before you sign up and pay anything.

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I purchased an iPad mini on October 10th. I want to return it and get the new ipad mini retina when it comes out. How do I do that if the new ipad mini release date isn't until "later in November", which is beyond the 14 days from my purchase date?

I purchased an iPad mini on October 10th. I want to return it and get the new ipad mini retina when it comes out. I am currently still within the 14 day return/exchange window but how can I exchange it if the new ipad mini release date isn't until "later in November", which would be beyond the 14 days from my purchase date? If apple announces a new version of a product you just purchased but won't actually release it for more than 14 days, how can you possibly exchange the one you just bought? Is my only option to return the one I bought on the 10th (so return by 10/24) and then not have an iPad until the new one is available for purchase? Or would it make any sense to return the one I bought, get a new one, which would presumably have another 14 day return window, and then exchange THAT one for the new ipad mini w/ retina when it comes out (hopefully within that second 14 day window)?

Call the apple store you got it from and ask them. Sometimes in the past they've extended the 'no questions asked return' but only Apple can tell you for sure.

What is the difference between a VGA adapter and an AV adapter? Which would be better for my iPad 2 if I just wanted it for games and browsing the Internet?

If I just wanted to play games and surf the web, would a VGA adapter or an AV adapter be better? For my iPad 2? I asked my family for a VGA adapter for Christmas and I'm not too sure if it's the one I want. Also, what is the difference?

HDMI Adapter

I want to remove my credit card from my daughter's itunes account but i can't delete the information without getting a notification that i must have the fields filled out

I want to remove my credit card from my daughter's itunes account but i can't delete the information without getting a notification that i must have the fields filled out. When she first got the ipod touch, we did not need to supply credit card information for her to set up her account. Only now that I entered it for one purchase, I can't remove it. Now my daughter has purchased over $300 in downloads the last two weeks.

You definitely can.
To remove your payment information open iTunes and go into your account. An easy way to access your account is from quick links on the store home page. After you login there will be a payment type listed with an edit button next to it. Click edit then select none under card type (next to visa, mastercard, etc).
Afterwards at the bottom of the page select done, then your card will no longer be on file. It will prompt you for a card next time you try to download something that isn't free.

Can someone please help. I have a really old MacBook that is running really slow. I want to wipe everything and reinstall the latest software but don't know how to do this. Also is there a way of keeping Microsoft Office when doing this? Thanks in advance

Can someone please help. I have a really old MacBook that is running really slow. I want to wipe everything and reinstall the latest software but don't know how to do this. Also is there a way of keeping Microsoft Office when doing this? Thanks in advance

You do realise that wiping the disk means that everything on the disk is erased. Everything. Photos, music, emails, ...
So the first piece of advice is to make sure you have a back up of everything.
You need the OS disk to reintsall the operating system. You will use that disk first to erase the drive, then to reinstall the OS.
Here's the link for the US. http://store.apple.com/us/product/MC573/mac-os-x-106-snow-leopard
As for MS Office, you will need the original disk that it came on to reinstall it.

Since upgrading to Yosemite I cannot get directly to Netflix. I get a message about having to download Microsoft Silverlight. I can't get that to work and don't want it anyway. I just want to open Netflix and play the movies. What should I do?

Since upgrading to Yosemite I cannot get directly to Netflix. I get a to Netflix and there is a big message about having to download/install Microsoft Silverlight. I can't get that to work and don't want it anyway. I just want to open Netflix and play the movies. What should I do?

I can't get that to work and don't want it anyway.
You need Silverlight. That is the application that plays the Netflix movies.
http://www.microsoft.com/getsilverlight/Get-Started/Install/Default.aspx

Hi, I want to purchase the complete creative cloud at S$60 , however, in my account, at the payment page, it's appear RM currency and the selection of country does not include singapore. How am I suppose to purchase?

Hi, I want to purchase the complete creative cloud at S$60 , however, in my account, at the payment page, it's appear RM currency and the selection of country does not include singapore. How am I suppose to purchase?

Hi there,
The country selected while creating the Adobe account was selected as Malaysia, so you get to see the price in RM.
^Ani

I want to transfer photoshop elements 6 from my old computer to my new computer. I have the serial number. How do I do this?

I want to transfer photoshop elements 6 from my old computer to my new computer. I have the serial number. How do I do this?

If you have a CD for your product (I assume that is where you got the serial number from!!) then you can insert it in the drive on your new machine and install it in the usual way.
If the new machine hasn't got a CD/DVD drive then you can use another machine and copy the contents of the CD to a flash drive and use the USB port on the new machine to install the product.
Of course you can buy an external DVD drive and use it as well if that is what you want to do.
If, however, you don't have a CD for your product then I am afraid it is difficult to download it from Adobe website.

I want to know if I can use creative cloud also on my old macpro 1,1 2006 machine - it is running 10.7.5 lion.

I subscribe to creative cloud. I run creative cloud on a new dustbin mac pro. I want to know if I can use creative cloud also on my old macpro 1,1 2006 machine - it is running 10.7.5 lion. I will not be running the software at the same time.

MINIMUM System requirements for Cloud Programs... scroll down and check each program
-http://helpx.adobe.com/creative-cloud/system-requirements.html

Want to download from creative cloud

I want to download apps from creative cloud, but it says the apps are already installed. i had a CS6 trial, but deleted it. How can i install the apps again?

After removing the CS6 trial or beta applications, you need to run the Adobe Creative Suite Cleaner Tool: http://www.adobe.com/support/contact/cscleanertool.html
Try installing Cs6 application from crative cloud now and check.

I installed adobe gaming sdk from creative cloud and now want to uninstall it how can i uninstall.

i installed adobe gaming sdk from creative cloud and now want to uninstall it how can i uninstall it. plese help.

Hi Fayet16,
Please quit the Creative Cloud desktop application by clicking the settings options and select Quit. Then please follow the following steps:
Go to C:\Users\[UserName]\AppData\Local\Adobe and rename the folders "AAMUpdater" and "OOBE",
Then go to C:\Program Files (x86)\Common Files\Adobe and rename "OOBE" folder.
Make sure that the files and not hidden as AppData is hidden by default. Then relaunch Creative Cloud desktop application. Let me know for further help.
Thanks,
Ratandeep Arora

I want to cancel my free trial of creative cloud, but I don't get that option in Manage Account

I want to cancel my free trial of creative cloud, but I don't get that option in Manage Account.

Cancel http://helpx.adobe.com/x-productkb/policy-pricing/return-cancel-or-change-order.html

If I only want to write documents and surf the web.

Do I have to buy any software if I only want to write documents and surf the web?

For surfing the web no. For writing documents you have a number of choices. Youu could buy microsoft word, it is very expesive but some do like it because it is the same as they have a t work. the second option and the one that I prefer is apple's Pages. It is available from the app store and is a very good full features program. The third and the free option is down load open office for mac, which is pretty much like microsoft wod.

I want to cancel Creative Cloud ... but can't get through to the gatekeepers

Like so many others I've been tearing my hair out in an effort to cancel Creative Cloud, which has never worked on my computer.
I tried the 1-800 number, but after costing me a lot of money (due to long waits and a per-minute charge on my phone plan) the line dropped part way into the conversation. I have since left a forum message some days ago with and Adobe employee (Rajshree) who seems to be the one person on earth able to implement a cancellation, but she has not responded.
It's infuriating that you can sign up without even trying but that it's so hard to get out of your subscription. As a loyal customer who has given many thousands of dollars to Adobe over the years, I'm saddened to report that in the course of this ordeal I have gone from loving the company to regarding it as despicably devious.
Thanks to anyone who can get me out of this,
Graham

Thanks so much Rajshree. Finally getting through to Adobe support feels like a miracle.
To answer your question, yes I used the same email address for Adobe registration and chat support. It never would have occurred to me that using just one address would render the system unworkable, but frankly at this point nothing would surprise me. It'd be nice if somebody could fix that.
Now that I've reached you, PLEASE CANCEL MY CREATIVE CLOUD ACCOUNT as I have requested. Email me if necessary. You have my email in the system. But please don't instruct me to go to some forum I can't get into. this is the only one I can find, and the pop-up says you are staff.
Since I never used it, and since I have spent countless frustrating hours trying to get through by phone and internet, I hope you will have mercy and not charge me any more than the hundreds I have already paid for Creative Cloud. Indeed, a full reimbursement seems reasonable to me given that I could never get it to work on my computer, and I could never reach support.
Having said that, let me make it clear that I WANT OUT ... now and forever.
Hopefully,
Graham

PS extended from Creative Cloud

I have a purchased version of PS CS6 on my PC. I recently began the Creative Cloud service which recognizes my existing install but does not have extended and will not install extended. Do I need to uninstal my purchsed version?
The installer does not recognize Lightroom. OK for now until I need to update.

SPFossums can you please first confirm that you meet or exceed all of the system requirements listed at http://www.adobe.com/products/photoshopextended/tech-specs.html.

I currently operate PS CS4 extended. I want to download PS and Lightroom from Creative cloud. What happens to my current CS4 and is the download OK.

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