I deleted firefox because of malware; I want to reload it, windows or explorer blocks it before begins; I tried the forum, but when I click on a link I get spammed: I am using Trend Micro Titatanium, but it doesn't seem to be working, can you help me?

I deleted firefox because of malware;I want to reload it but windows or explorer blocks it. I tried the forum but when I click on a link I get spammed. Can you help?

You are not addressing Apple here. We are all just users like yourself
lost/stolen
No app on the iOS device is required.
- If you previously turned on FIndMyiPod/iPhone/iPad on the iOS device in Settings>iCloud and wifi is on and connected or cellular data is on and connected for, on a computer browser go to iCloud: Find My iPhone, sign in and go to FIndMyiPhone. If the iPod has been restored it will never show up or continue to show off-line.
- You can also wipe/erase the iOS device and have the device play a sound via iCloud.
iCloud: Erase your device
iCloud: Use Lost Mode
- If not shown, then you will have to use the old fashioned way, like if you lost a wallet or purse.
- Change the passwords for all accounts used on the device and report to police and carrier if iPhone or cellular iPad
- There is no way to prevent someone from restoring the erase (it erases it) using it unless you had iOS 7 or later on the device. With iOS 7 or later, one has to enter the Apple ID and password to restore the device.
- Apple will do nothing without a court order
Reporting a lost or stolen Apple product
- iOS: How to find the serial number, IMEI, MEID, CDN, and ICCID number

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TS1363 i have a new iphone 5 and although I had a little trouble downloading all my apps and music, i did this successfully but now when I connect to my itunes, itunes doesn't see it and also bluetooth doesn't seem to be working.Can Anyone help

I have a new iphone 5 and although I had a little trouble downloading all my apps and music, I did this successfully but now when I connect to my itunes, itunes doesn't see it and also bluetooth doesn't seem to be working.Can Anyone help?

Hey leafxxx,
Thanks for the question, and welcome to Apple Support Communities.
The following resource provides troubleshooting steps if your iPhone is not displayed in iTunes when connected:
Apple - Support - iPhone - iTunes Troubleshooting Assistant
http://www.apple.com/support/iphone/assistant/itunes/
For more detailed instructions, see this article:
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538
Enjoy your new iPhone 5!
Matt M.

TS4124 i didnt have issues with itunes before. but pc asked to download new version. i did. when i click itunes i get my original music, but when i click store...i get nothing. i watched tutorial...wont open itunes store. im looking for music

i didnt have issues with itunes before...but pc asked to download new version. i did. when i click itunes i get my original music, but when i click store...i get nothing. i watched tutorial....but still cant open itunes store. im looking for music to buy.

Hello bogley
Check out the article below for troubleshooting access to the iTunes Store.
Can't connect to the iTunes Store
http://support.apple.com/kb/TS1368
Thanks for using Apple Support Communities.
Regards,
-Norm G.

I successfully deleted a user from my MacBook through the Users and Groups window in System Preferences. But now I cannot close the lock in the bottom left corner of the box. When I click on it, I briefly see a word that I think says "reauthorizing" but

I successfully deleted a user from my MacBook through the Users and Groups window in System Preferences. But now I cannot close the lock in the bottom left corner of the box. When I click on it, I briefly see a word that I think says "reauthorizing" but the word flashes too quickly to tell for sure.

If you are admin.
Try restarting your Mac.

When I click on a link in an RSS feed it used to indicate that I'd viewed that particular link by changing the icon to the left of the link. It doesn't do that anymore. [SOLVED]

When I click on a link in an RSS feed it used to indicate that I'd viewed that particular link by changing the icon to the left of the link. It doesn't do that anymore. This started happening right around the time I updated to Firefox 4, but may have been a little before that too. For some things, like news and web comics it's just a little annoying. For important things like looking for new journal articles for my job, it literally makes my job more difficult. So fixing this would make my day.

I seem to have solved my own problem. When I disabled the add-on "Tab Renamizer" everything started working fine.

HT1338 App Store says I have six updates but when I click on update tab I get blank white screen

App Store says I have six updates but when I click on update tab I get blank white screen

That's strange....
Under Snow Leopard (which is the forum you posted in), updates are done through Software Update. Not the App Store.

Windows 7. Dowload complete, but when I click on icon, I only get a google homepage and google toolbar. Never a Firefox page or toolbar.

I installed Firefox successfully yesterday. But when I click on the icon, the only page that comes up is a google home page with a google toolbar. No firefox visible at all as page or toolbar. Can't figure it out. Current browser in Explorer and I have a windows 7 operating system on a desktop.

Hi druddock,
Is Firefox in fullscreen mode? Try hitting F11 to see if the toolbar and navigation bar are just hidden. If you see a small ''Firefox'' button in the corner, hit ''Alt'' and go to ''view > toolbars'' and enable the ''Navigation toolbar'' and the ''Bookmarks toolbar''. The [[Back and forward or other toolbar items are missing]] article also has some good information in it.
You should take a look at the Knowledge Base article [[How to set the home page]] and try setting your homepage to ''about:home''. This is the default Firefox homepage.
If that doesn't work you should look at the article [[Preferences are not saved]]. If you've upgraded from 3.6, you might also want to look at [https://support.mozilla.org/en-US/kb/common-questions-after-upgrading-firefox-36#os this article with common questions after upgrading].
Hopefully this helps!

Firefox is my default browser but when I click on a link in mail it no longer will open.

Firefox is my default browser. It always opened links from email in Firefox. Now, suddenly, when I click on a link in email, it no longer opens. If I make Chrome default, it will open in that browser. I've tried switching back a couple of times after reboot, but links no longer open in firefox. I don't know what happened to change it.

This problem just arose for me today. Very frustrating. Tried all of the suggestions here without success. Then a very simple solution came to me:
UNINSTALL CHROME. I haven't used Chrome for a long while anyway since it seems to have chronic problems of one sort or another. Firefox does 95% of what I need, and Internet Explorer can handle the other 5%.
After uninstalling Chrome I clicked a mailto link. It asked me what program to use and did not list Firefox as an option for some reason. In the Tools menu, I chose "Options" and went to the "Applications" tab. Searched for "mailto". There was a single entry - when Chrome was installed it gave me no options to switch. After uninstalling Chrome I was able to change that. It still did not list Firefox, but it did list "Gmail". Selecting that causes my Gmail to open in Firefox.
I have no idea whether Google or Microsoft is responsible for this, but I'm inclined to give the hairy eyeball to Google for this one. It's the sort of stunt they'd pull on Microsoft, then pretend it was just a mistake. Just one guy's opinion, of course.

The image came up on my screen saying that I need to connect my iPod to iTunes, but I have a passcode, so it won't allow me to. And I want to try and turn it off, but my touch screen doesn't seem to be working either. HELP!

The image came up on my screen saying that I need to connect my iPod to iTunes, but I have a passcode, so it won't allow me to. And I want to try and turn it off, but my touch screen doesn't seem to be working either, so I can't even turn it off since you need to "slide to power off." HELP! I'm leaving on Thursday morning for six and a half weeks, and I absolutely need my iPod with me. I was just at the Apple store today for problems I was having with ANOTHER product, and I don't really want to drive all the way out to where my nearest store is (which is not very near) if I can figure this out at home. My iPod was working totally fine earlier today and last night, so I don't know what happened! Please, please, PLEASE HELP!

Now it's allowing me to reboot (hold down power button and home button and restart), but every time it just comes up to the same thing: the connect to iTunes page. Which is not possible. And I refuse to restore my iPod. PLEASE HELP.

When I click on a link I get sent to a bunch of other sites and the problem doesn't occur when I use windows internet browser.

When I click on a link, whether e-mail, yahoo or other search engines, E-bay, Amazon, etc. I get sent to another site. If I click back and then re-click on the original site I get sent to where I wanted to be. While I am browsing on a web page of any of the above, or other sites, I sometimes get a voice ad or possibly a video, but I can't locate it or turn it off. This does not happen when I use windows internet, or it's Google chrome internet, only with Firefox. I have used Ad aware, and Mal-bytes anti-virus but they come up blank.

Do a malware check with some malware scanning programs on the Windows computer. 
You need to scan with all programs because each program detects different malware. 
Make sure that you update each program to get the latest version of their databases before doing a scan.
*http://www.malwarebytes.org/mbam.php - Malwarebytes' Anti-Malware
*http://www.superantispyware.com/ - SuperAntispyware
*http://www.microsoft.com/security/scanner/en-us/default.aspx - Microsoft Safety Scanner
*http://www.microsoft.com/windows/products/winfamily/defender/default.mspx - Windows Defender: Home Page
*http://www.safer-networking.org/en/index.html - Spybot Search & Destroy
You can also do a check for a rootkit infection with TDSSKiller.
*http://support.kaspersky.com/viruses/solutions?qid=208280684
See also:
*"Spyware on Windows": http://kb.mozillazine.org/Popups_not_blocked

Problem with iTunes. I have Windows 8 on a new laptop. Installed latest version of iTunes. Can play music in My Library but when I click on Itunes Store I get the message "iTunes has stopped working. A problem caused the program to stop working correctly.

I have a new laptop with Windows 8 as operating system. Installed latest version of iTunes ontop computer. I can play music in My Library but when I click on iTunes, I get the message " iTunes has stopped working. A problem caused the program to stop working correctly. Windows will close the program and notify if a solution is available."
Anyone know what is the cause and if there is a resolution? Have tried to re-installing iTunes and have also tried restoring laptop to an earlier date.

iPad not appearing in iTunes
http://www.apple.com/support/ipad/assistant/itunes/
iOS: Device not recognized in iTunes for Mac OS X
http://support.apple.com/kb/TS1591
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538
iTunes for Windows: Device Sync Tests
http://support.apple.com/kb/HT4235
IOS: Syncing with iTunes
http://support.apple.com/kb/HT1386
Apple - Support - iPad - Syncing
http://www.apple.com/support/ipad/syncing/
iTunes 10.5 and later: Troubleshooting iTunes Wi-Fi Syncing
http://support.apple.com/kb/ts4062
The Complete Guide to Using the iTunes Store
http://www.ilounge.com/index.php/articles/comments/the-complete-guide-to-using-t he-itunes-store/
iTunes Store: Associating a device or computer to your Apple ID
http://support.apple.com/kb/ht4627
Can't connect to the iTunes Store
http://support.apple.com/kb/TS1368
iTunes: Advanced iTunes Store troubleshooting
http://support.apple.com/kb/TS3297
Best Fixes for ‘Cannot Connect to iTunes Store’ Errors
http://ipadinsight.com/ipad-tips-tricks/best-fixes-for-cannot-connect-to-itunes- store-errors/
Try this first - Reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons.
This works for some users. Not sure why.
Go to Settings>General>Date and Time> Set Automatically>Off. Set the date ahead by about a year.Then see if you can connect to the store.
 Cheers, Tom

I am using Elements 13 and photoshop editor has stopped working can you help

I am using Elements 13 and photoshop editor has stopped working can you help

hi Andaleeb sorry to hijack Stephanie's thread!
I don't get any crash reports, it starts to open then just stops, nothing happens. ive tried getting in through the organiser but that doesn't work either.
I think my laptop is Windows 8 (its a fairly new laptop, does that sound about right?)
it was working Saturday I'm quite new to using it so no real workflow, just playing around with effects. ive only had it about a month
Thanks
Natalie

Firefox is able to display main webpages correctly but when I click on a link, everything goes back to old html links.

Recently, I have had a problem with TSN.ca, Firefox loads the webpage just fine but when I got to click any other sports story the pages are white and all the links are down the left hand side. It looks like a regular HTML page. This happened after I installed a Registry Cleaner AdvanceCare which I have uninstalled. I am using Firefox version 17 with Flash Version 11.5. This problem didn't happen before and doesn't happen in IE 9.

Reload web page(s) and bypass the cache to refresh possibly outdated or corrupted files.
*Press and hold Shift and left-click the Reload button.
*Press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
*Press "Command + Shift + R" (MAC)
See also:
*https://support.mozilla.org/kb/how-clear-firefox-cache
*https://support.mozilla.org/kb/Deleting+cookies
Start Firefox in [[Safe Mode|Safe Mode]] to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).
*Do not click the Reset button on the Safe mode start window or otherwise make changes.
*https://support.mozilla.org/kb/Safe+Mode
*https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes
There are other things that need your attention.
Note that your plugins listed in the system details list show two Flash plugins. 
You should remove the older 11.4 version
# Shockwave Flash 11.5 r502
# Shockwave Flash 11.4 r402
*http://kb.mozillazine.org/Issues_related_to_plugins#Identifying_installed_plugins

When I click on some links, I get re-directed to a spam website instead of where I wanted to go

Especially when using google, I will click on a link to a webpage, but instead of going to that webpage I am being redirected to some other webpage that is trying to sell me something.

Do a malware check with a few malware scan programs. 
You need to use all programs because each detects different malware. 
Make sure that you update each program to get the latest version of the database before doing a scan.
* http://www.malwarebytes.org/mbam.php - Malwarebytes' Anti-Malware
* http://www.superantispyware.com/ - SuperAntispyware
* http://www.safer-networking.org/en/index.html - Spybot Search & Destroy
* http://www.lavasoft.com/products/ad_aware_free.php - Ad-Aware Free
* http://www.microsoft.com/windows/products/winfamily/defender/default.mspx - Windows Defender: Home Page
See also "Spyware on Windows": http://kb.mozillazine.org/Popups_not_blocked and [[Searches are redirected to another site]]

MACBOOK Pro- FF V3.6.10 - trying to access a Na vy Knowledge online course and can access the site but when I click to launch course I get an error that says: https\\ site**** says : error creating debug log: undefined" can someone please help me

i can access this site using IE on my PC but can't access it using Firefox

Is this the correct URL for that website? 
https://wwwa.nko.navy.mil/
I get this when trying to load that web site:
wwwa.nko.navy.mil uses an invalid security certificate. 
The certificate is not trusted because the issuer certificate is unknown. 
(Error code: sec_error_unknown_issuer)
Sorry, I can't help you with that issue. A problem like that is beyond my knowledge level.

I deleted firefox because of malware; I want to reload it, windows or explorer blocks it before begins; I tried the forum, but when I click on a link I get spammed: I am using Trend Micro Titatanium, but it doesn't seem to be working, can you help me?

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