I Dropped My MBP!!

I foolishly sat my MacBook Pro on top of a television while trying to connect it to a cable modem. The next thing I know, I heard something slide and the MBP had BOOM CRASHED to the floor...a hardwood floor...while open.
Imagine my panic. I immediately removed the battery (don't know why), allowed it some time and turned it on. There was a funny screen color and humming noise, but eventually it started up normally.
however, I noticed the keyboard wasn't working. Oh God!! I turned it off and waited while my heart sat in my stomach. A few moments later, I turned it on and everything worked as normal. Even the camera was unaffected whew
Moral: Don't sit your MBP in high places unattended, but if you drop it, don't panic. It's a tough cookie.
Serious Kudos to Apple for one heck of a sturdy machine!!
MacBook Pro   Mac OS X (10.4.6)   7200rpm HD

Not to scare you... but I dropped mine as well; it was knocked off a table onto a concrete floor. Besides a dented corner, it ran fine and caused me no troubles at all.
That is, it worked fine for a week or two. It started to shut down by itself, then my icons all changed (Photoshop icons turned into iChat icons, for example), then Preview stopped working, etc. Basically it was acting weirder and weirder. Then one day it just stopped working altogether. I had to get the logic board and hard drive replaced.
The moral: if it's running fine right now, please back up your data, just in case!

Similar Messages

  • I dropped my mbp help

    I dropped my mbp off my bed, about 2 feet, and it landed between my bed post and my shelf on its right side (where the disk and power button are). It has a hard case on, so there are no dents or scratches to the aluminum, I'm just worried about possible internal problems, and if there is anything I should ask about or look for before I take it into the apple store.
    I feel like the battery is draining faster and that the fan is louder than it was previously, but I don't know if it's always been this way and just now I'm paranoid that something is wrong. There is a slight tick that sometimes comes from beside the mouse pad, almost like a pop, so that's something else that I'm worried about as well.
    Thanks for any help or advice you can give!

    Since we cannot see or hear your MBP, we are not in a position to give you any meaning full advice.  Just use it and take note of any aberrations.  When you take it to the Apple store genius bar, the technicians should be able to determine if there are any problems.
    If you wish, an Apple hardware test may possibly identify some issues, but  the results may not be definitive:
    http://support.apple.com/kb/ht1509
    Ciao.

  • Wifi connection keeps dropping from mbp

    how disappointing. after spend a few years thinking about switching to mac from pc i finally pulled the trigger and was looking forward to some issue free computing.
    after investing in a new 17" mac book pro how disappointing it is to find that it drops the wifi connection every few minutes.
    I live in the country so have no other wifi networks nearby to cause interferance. in the house we have 2 iphones, an ipad, samsung netbook and sony laptop all of which have no issues whatsoever with the connection...ever.
    during browsing the signal strength will suddenly drop to zero. to get back on I have to click on airport and select the network name again and a few seconds later the connection is back there, fulll stregth.
    I am only ever a few meters away from the router (4-5m) so range is not the issue. i've installed all software updates so that can't be an issue.
    come on apple - this is not the user experiance i was looking for from a £1500 machine.
    i've googled the issue and tried a few of the solutions people have suggested but had no joy.
    any ideas how i cn fix the issue?

    I also find the experience with Wi Fi on the unibody MBP of mid 2010 production less than stellar. I have a MBP, 15", i7 and also decided to 'pull the plug' on Windoze and get the Mac experience. Build quality is stellar, human/machine interface off the charts and a blast to use. BUT, that said, we have a Linksys router and five other PC's, plus numerous other toys running Wi Fi including our Netflix (Vizio) box....and the only thing that EVER drops a signal is Mac....and I do mean the ONLY thing.
    From what I can tell in researching the issue (and I've done a TON of it!) is the encryption mode seems to be far, far more sensitive on the MBP's than similar Windows machines. The PC's just take whatever signal you feed them and are happy....the MBP seems to balk sometimes and I've juggled my settings on it until now I do have a robust connection but still feel Apple needs to research this MUCH more....there are a ton of complaints that all center on mid-year 2010 produced MBPs of all sizes, all processors and it's not confined to this message board, they're everywhere!
    Fuel to the fire comes if you run an Airport Express too. We've got one for running our Bose sound system and it also just drops out....have arrived home and see the green light changed to orange and have to run the Airport utility to get it synced back up.
    My .02 cents worth, at least.

  • Best Hardshell Case For Drop Protection MBP 13"

    Looking for a hardshell case that will protect my computer when it drops (hopefully it won't). But, if it does, I'd like a sturdy case to save the computer.
    I've seen a lot of hysteria over which case will scratch the computer the most and other aesthetic issues...I'm fine with a few scratches, to be honest...not fine with dropping my computer and having to buy a new one.
    So, any cases out there that will protect the macbook from a fall as well as my wallett?

    Well then why ask
    There are plenty of "More like this to the right of your question"
    Community etiquette
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    Post only technical support questions and answers, unless otherwise noted.
    Be polite, constructive and stay on topic.
    Search for questions similar to your own before submitting a new question to the community.
    Reward helpful community members by marking answers to your questions as helpful and correct.
    Avoid speculation and rumors.

  • Speed has dropped from mbps 3 weeks ago, getting a...

    Home hub 3
     Download speedachieved during the test was - 0.16 Mbps
     For your connection, the acceptable range of speeds is 0.2 Mbps-1 Mbps.
     Additional Information:
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     IP Profile for your line is - 0.75 Mbps
    Connection Information
    Line state:
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    Connection time:
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    Downstream:
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    Upstream:
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    Hi Welcome to the forums
    Here is a basic guide to getting help from the community members done by CL Keith Please read through the link posted http://forumhelp.dyndns.info/speed/first_steps.html
    once you have posted the information asked for then the community members can help you more
    Thank You
    This is a customer to customer self help forum the only BT presence here are the forum moderators
    If you want to say thanks for a helpful answer,please click on the Ratings star on the left-hand side If the reply answers your question then please mark as ’Mark as Accepted Solution’

  • Quick help: Taking MBP in for repair, need to lock folders?

    hey guys,
    I'm supposed to drop my MBP off at an Apple Reseller today to replace the disc drive. They want me to drop it off today, but the replacement drive won't be here until tomorrow. They asked that I provide my user password so they can login and get everything installed. It didn't sound like I had an option on whether or not to give them my password. So it looks like they'll be in my account, but I'm wondering if there's a way to lock my user folder and maybe Mail so that they can't go pilfering through my stuff. Any thoughts?
    Message was edited by: jabulani-jonny

    It's not Apple staff; if it were, I wouldn't be going through the trouble. This is a stand-alone Apple reseller and the only reason I'm going through the trouble is that they wanted me to drop my laptop off on the afternoon before they actually receive the drive.
    If they would have said, "we'll order the drive on Monday, it'll get here Tuesday morning, so drop off your laptop Tuesday at lunch and we can have it back to you that evening or Wednesday morning" I'd have no questions. However, they originally wanted me to leave it with them right then (on Saturday) when the drive wasn't going to be there 'til Tuesday, and impressed upon me that they needed it no later than Monday afternoon.
    So, no I don't have any questions about Apple Staff, but when a stand-alone reseller wants my laptop 3 days before they can actually repair it... yeah, I've got questions about that.
    Oh, and I did check out the Apimac application. It looks pretty cool, but, I think I'll just go with setting up a Repair Account and leave it at that. Thanks for the suggestions guys!

  • MacBook Pro dropped on concrete, potential internal damage?

    I have had my MacBook Pro for only 40 days, when it accidently and violently fell onto the concrete. I might add that in all the years I have had laptops, never once have any of them fallen! Anyway, I was at a coffee shop and the table top was not locked in place, which of course, I did not know beforehand. I placed my coffee on the table, no problem, but as soon as I put my laptop on it, the table top fell down 180 degrees, and everything on it went flying. My MBP crashed to the ground, and the coffee spilled all over it. Devastating!
    The good news:
    1. the coffee did not get anything wet inside the laptop. Not the keyboard, speakers, screen, ports, etc...the battery was also saved, as some kind and helpful on-looker ran over and immediately pulled the battery out, telling me that removing the battery is the first thing to do if you ever spill liquids on the computer. Inside the battery case, everything was dry as well.
    2. After I dried everything and put the battery back in, mbp started up just fine. No weird sounds, the screen is fine, webcam OK, everything is working GOOD.
    The bad news:
    1. A lot of physical damage to the MBP. All 4 corners have dents and/or scratches, the hinges on the latch to open the computer are bent, the button to pop open the laptop is compromised, so I have to press it a few times to get it to open. In addition, the piece of metal above the open button is sticking out, and I can press it in and out, so it no longer makes a flush seal. This is not good.
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    - The establishment where all this happened is taking full responsibility, but they normally will only pay for repairs in cases like this. I, however, want a new mbp. It is only a month old, and for the money I paid, I do not want a refurbished computer. I got an estimate for the physical damage, and it is around $800 bucks. This is not including any potential internal damage, or even damage to the webcam, which is in-between the 2 hinges that are pretty much broken. Even though the webcam is working now, could it have some kind of damage that would cause it to malfunction in a week? 2? 6 months?
    I was hoping someone can advise me on what to do, and if anyone else have ever dropped their mbp's who either had or didn't have problems thereafter. I am new to Mac's, so I don't know how advanced they are in terms of how the internal structures are made. Should I fight for a new mbp? Or, is repairing it sufficient enough?
    Many thanks in advance!
    MacBook Pro 15" Intel 2   Mac OS X (10.4.8)  

    It really is a horrible feeling when you catch out of the corner of your eye, a glimpse of your precious MacBook Pro plummeting to the floor. I know.
    It happened to me when the velcro on my carrying case (made for laptops) suddenly came open and my MBP fell from my waist, to my driveway.
    It hurts. I know.
    Like you, my computer started normally, and everything works. but its not really a beautiful, sleek macbook pro like it used to be. It took some damage. Not to the extent you described with all four corners damaged.
    With mine, the casing is completely off line now. A laptop is basically two pieces that join with a hinge (obviously) well now that hinge is bent so that the top and bottom pieces are no longer flush and even.
    The biggest issue I have is the fact that before I dropped it, all I had to do was barely tap the latch release button and the lid would pop up and make it easy to open. Now I have to use two hands to open my laptop. One to push that button in allll the way. and another to separate the lid from the base. It doesnt pop on its own anymore
    its something small, but I miss it.
    I too was worried that in a matter of days I was going to see things stop working properly left and right. To this day, everything operational wise works good. Im thankful. But it hurts to look at the back and see that small but painful dent.
    I had a friend that dropped his and broke a fan. got the fan replaced and now it works again.
    I wish the best of luck to you. Obviously you know that Apple wont give you a new one, but its cool that the buisness is owning up for that faulty tabletop.
    I completely understand you wanting a new one as opposed to a repaired one. Maybe you should talk more to the owner about how there is so much that could have been damaged from that fall because its a laptop. They are very fragile and thats the bottom line. You could have it fixed and more things could come up later. Explain to them that if they agree to pay all repair costs, they could in the end, end up paying more then a new one would cost. It may be a lost cause depending on how strong they are on their policies, but you were screwed by that bad upkeep in the shop. Coffee shops are meant for laptops. Its completely 100% their responsibility to fix this situation until you are satisfied.
    Im not really sure, but you may be able to demand a replacement. These laptops arent cheap. And it ***** worrying about what could break on your laptop tomorrow due to someone not paying attention to their establishment.
    anyway, best of luck to you. I hope you get it taken care of soon. My best advice is to try and get enough from the coffee shop to replace it.
    Oh and one more thing....from my experiences, you should have no worries about the word "refurbished". My MBP was purchased refurbished because my buddy who works in the apple store explained to me that I was saving a lot for a computer that was practically brand new. the only reason mine was refurbished was because the guy who bought it apparently asked for glossy screen, and they gave him matte. So he had it for a few days before he returned it to them. But just because he opened it up and touched it and tainted the 100% new finish with a minor wear from just setting it on the table, they have to call it refurbished. I got it for hundreds less. and its a wonderful machine. Tell them to consider that and see if they will go for it.
    again, best of luck.

  • EtreCheck because of FPS Drops - how to interpretate?

    I already read several posts about FPS Drops on MBPs, but no entry helped to me (esp because my EtreCheck seems a bit different to the others)
    I am really sorry if this is a "double post", but i already gave up trying it for myself. Next to that im not such an experienced mac user and pretty unsure about editing/replacing/deleting system files.
    Here's my EtreCheck entry, i really hope someone can help me with that and if you can see if there's a problem on my mac causing FPS Drops (it started about 3 days ago)
    Thank You!
    EtreCheck version: 1.9.12 (48)
    Report generated 6. Juli 2014 23:41:08 MESZ
    Hardware Information:
        MacBook Pro (15-inch, Mid 2012) (Verified)
        MacBook Pro - model: MacBookPro9,1
        1 2.6 GHz Intel Core i7 CPU: 4 cores
        8 GB RAM
    Video Information:
        Intel HD Graphics 4000 - VRAM: 384 MB
            Color LCD 1680 x 1050
        NVIDIA GeForce GT 650M - VRAM: 1024 MB
    System Software:
        OS X 10.8.5 (12F45) - Uptime: 0 days 0:22:35
    Disk Information:
        APPLE HDD HTS727575A9E362 disk0 : (750,16 GB)
            disk0s1 (disk0s1) <not mounted>: 209,7 MB
            KETA (disk0s2) / [Startup]: 749,3 GB (398,24 GB free)
            Recovery HD (disk0s3) <not mounted>: 650 MB
        HL-DT-ST DVDRW  GS31N 
    USB Information:
        Seagate Expansion 1 TB
            disk1s1 (disk1s1) <not mounted>: 209,7 MB
            KETA (disk1s2) /Volumes/KETA 1: 999,86 GB (126,55 GB free)
        Apple Inc. FaceTime HD Camera (Built-in)
        Apple Inc. BRCM20702 Hub
            Apple Inc. Bluetooth USB Host Controller
        Apple Computer, Inc. IR Receiver
        Apple Inc. Apple Internal Keyboard / Trackpad
        Logitech G400s Optical Gaming Mouse
    Thunderbolt Information:
        Apple Inc. thunderbolt_bus
    Configuration files:
        /etc/hosts - Count: 43
    Gatekeeper:
        Mac App Store and identified developers
    Kernel Extensions:
        [loaded]    at.obdev.nke.LittleSnitch (4052 - SDK 10.8) Support
        [not loaded]    com.caiaq.driver.NIUSBAudio2DJDriver (2.3.7) Support
        [not loaded]    com.caiaq.driver.NIUSBAudio4DJDriver (2.3.9) Support
        [not loaded]    com.caiaq.driver.NIUSBHardwareDriver (2.3.9) Support
        [loaded]    com.logmein.hamachi (1.0) Support
        [not loaded]    com.ploytec.xone4d.usb (2.2.3 - SDK 10.7) Support
        [not loaded]    com.ploytec.xone4d.usb_TIGER (2.2.3 - SDK 10.4) Support
    Launch Daemons:
        [running]    at.obdev.littlesnitchd.plist Support
        [loaded]    com.adobe.fpsaud.plist Support
        [loaded]    com.adobe.SwitchBoard.plist Support
        [running]    com.logmein.hamachi.plist Support
        [loaded]    com.microsoft.office.licensing.helper.plist Support
    Launch Agents:
        [running]    at.obdev.LittleSnitchUIAgent.plist Support
        [not loaded]    com.adobe.AAM.Updater-1.0.plist Support
        [loaded]    com.adobe.CS4ServiceManager.plist Support
        [loaded]    com.adobe.CS5ServiceManager.plist Support
        [running]    com.logmein.hamachimb.plist Support
    User Launch Agents:
        [loaded]    com.adobe.AAM.Updater-1.0.plist Support
        [loaded]    com.google.keystone.agent.plist Support
        [loaded]    com.valvesoftware.steamclean.plist Support
    User Login Items:
        None
    Internet Plug-ins:
        FlashPlayer-10.6: Version: 13.0.0.214 - SDK 10.6 Support
        Flash Player: Version: 13.0.0.214 - SDK 10.6 Cannot contact Adobe
        QuickTime Plugin: Version: 7.7.1
        JavaAppletPlugin: Version: 14.9.0 - SDK 10.7 Check version
        SharePointBrowserPlugin: Version: 14.0.0 Support
    Safari Extensions:
        Open in Internet Explorer: Version: 1.0
    Audio Plug-ins:
        AirPlay: Version: 1.7 - SDK 10.8
        iSightAudio: Version: 7.7.1 - SDK 10.8
    iTunes Plug-ins:
        Quartz Composer Visualizer: Version: 1.4 - SDK 10.8
    3rd Party Preference Panes:
        Flash Player  Support
        Growl  Support
        Native Instruments USB Audio  Support
    Time Machine:
        Skip System Files: NO
        Mobile backups: OFF
        Auto backup: NO - Auto backup turned off
        Volumes being backed up:
            KETA: Disk size: 697.84 GB Disk used: 326.95 GB
        Destinations:
            KETA [Local] (Last used)
            Total size: 931.19 GB
            Total number of backups: 17
            Oldest backup: 2014-06-14 22:50:32 +0000
            Last backup: 2014-06-15 14:59:38 +0000
            Size of backup disk: Too small
                Backup size 931.19 GB < (Disk used 326.95 GB X 3)
        Time Machine details may not be accurate.
        All volumes being backed up may not be listed.
    Top Processes by CPU:
            13%    ts3client_mac
             5%    coreaudiod
             2%    WindowServer
             2%    steam
             1%    firefox
    Top Processes by Memory:
        524 MB    firefox
        139 MB    steam
        115 MB    mds
        98 MB    WindowServer
        90 MB    Dropbox
    Virtual Memory Information:
        4.59 GB    Free RAM
        1.51 GB    Active RAM
        785 MB    Inactive RAM
        1.13 GB    Wired RAM
        394 MB    Page-ins
        0 B    Page-outs

    When you have the problem, note the exact time: hour, minute, second.   
    These instructions must be carried out as an administrator. If you have only one user account, you are the administrator.
    ☞ Launch the Console application in any of the following ways:
    ☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
    ☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
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    The title of the Console window should be All Messages. If it isn't, select
              SYSTEM LOG QUERIES ▹ All Messages
    from the log list on the left. If you don't see that list, select
              View ▹ Show Log List
    from the menu bar at the top of the screen.
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  • Forcing output via VGA on a MBP

    So I have four monitors hooked up via an active VGA splitter, only problem is that while my MBP recognizes the VGA adapter (screen fades blue for a second) it refuses to actually output any image to the VGA port.

    I am having the same problem. It seems to be an apple hardware problem. I find it very fustrating that all the windows driven computers i have been using over the many years have NEVER had any problem with output on external vga device.
    how on earth can you use this computer for presentation when it simply dont work? (using DVI works with out any problem at all, its only related to VGA)
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  • I dropped my macbook pro 17" from about 4 feet from my shelf onto a hard floor and it dinged the corner pretty bad, but it still works OK. a year back also it fell of from 1ft height but that time there was not any dent.

    I dropped my macbook pro 17" from about 4 feet from my shelf onto a hard floor and it dinged the corner pretty bad, but it still works OK. a year back also it fell of from 1ft height but that time there was not any dent. my worry is will it give any prop in future or its just a cosmetic issue but in performance it wont give any problems. it happened an hr back & i am very upset for this misshandling.

    I dropped a MBP and dented that same corner, though it wasn't one of the unibody MBPs:
    It worked flawlessly for a month, then suddenly died.  I put it to sleep one day, then 5 minutes later remembered something I had forgotten to do, opened it back up...  and nothing.  It never worked again.  Repairs would have been well over $1,000, and would not have been covered by the warranty or by AppleCare (if I had bought it).  I opted to just buy a new Mac instead.
    Now, just because that happened to me does not mean that's what will happen to you.  However, you do need to prepare yourself for that possibility.

  • Airport Extreme 802.11n (4th Generation) vs. MBP 2006.  The MBP is losing :(

    GRRRRRRRRR— I feel like this is a version of a problem I see repeated here endlessly, but none of the threads I see about it is quite the same, or fixes my problem.       We have a network with:
    Airport Extreme 802.11n (4th generation), connected to DSL modem.  Firmware 7.5.2
    MBP 2006, running OS 10.6.7 ****
    MBP 2008, running OS 10.5.x
    ipads, iphone, shared printer, drive, etc.
    Everything works fine EXCEPT the MBP 2006.  It connects to the network, works for a while, and then after a certain amount of time (anywhere between a minute and several hours) it's dropped.  The menu bar still shows a connection and full signal, but there's no connection (TCP or afp) and when I launch the Aiport Utility, it just says that no base stations can be found.   The menu bar seems to be lying. Using the menu to turn Airport off and back on (or sleeping the laptop) works to reestablish the connection.
    I do not have this problem with the MBP 2006 on other wireless networks (at work, or at my other home in another city).  Just with the Airport Extreme
    I've tried changing the channels, disabling IPv6 on the laptop and on the Airport Extreme, setting up a manual DHCP address, and changing the setting for "radio mode" of the base station from Automatic to 802.11a/n - 802.11b/g/n.   I also read that there might be troubles with "mixed" networks with both 802.11g and 802.11n, so I upgraded the Airport card in my MBP 2006 to an AirPort Extreme 802.11 a/b/g/n, which made disk sharing much faster when it's working, but didn't put an end to the cut-outs
    Hjalp?  Why does the Airport Extreme keep dropping my MBP 2006 (or vice versa)?  Are there other things I should be changing or disabling?

    OK, two possible leads:
    1) Using the AirPort Utility, I disabled 802.11n, setting the AirPort Extreme to b/g only.  This seemed to help— I didn't fall off the network all afternoon.  (Setting it to 'n' only did not work, unfortunately, or else that would have been better, since it would have let me take advantage of the faster speeds for Time Machine to the shared disk)
    2) Soon thereafter, for seemingly independent reasons, we starting having trouble with our DSL connection.  We reset the AEBS to factor settings, which didn't solve the DSL problem (had to get a Windstream technician out for that), but since that reset, I've been connected with 802.11a and the MBP hasn't fallen off the wireless network once.
    We'll see how it holds up, but for now, the recommendation seems to be first to reset the AEBS settings to factory default, and then try disabling 802.11n...

  • MBP Damaged by AppleCare Third Party Repair.... Help?

    Hello all,
    Ok this has escilated all the way to "Executive Relations". I am really lost as to what to do. Last week I called because my brand new MacPro failed, and fried my MBP 17" (two years old). Long story short, the repair company came to pick up both machines, and then dropped my MBP on the asphalt. (out of the box). Pretty much everything on my MBP has failed now, and Apple refuses to replace it.
    I dont want to be liable for any future problems secondary to the damage, and it really hacks me that they are replacing the new MacPro, but the MBP, according to Relations, will be "repaired". How can I take responsibility for the damage to the MBP in the future?? I mean really?
    Any suggestions?

    Welcome to Apple Discussions
    In theory, once you had handed it over to the courier company, any damage in transit should be covered by their insurance however, I don't believe this has to be replacement as new. You might find you have some coverage in your domestic insurance policy ...

  • Apple store needs to send my MBP for repair to change an HD?????

    A bit disappointed here, not only my MBP HD just failed after 11months but my local Apple store (seattle) can't change an HD they have to send it for repair (???) and 2 days after dropping the MBP at the store it is awaiting shipment to the repair station????
    It's a good thing I am a Procare member, I wonder how long it would take otherwise...?
    I talked to the store twice about an estimated time for the repair, twice I had to remind them I was a Procare member (they did not know....), .
    Is there anybody aside from the local store I could contact about this? can't find a number for customer service.
    Thanks
    F

    Sorry, I really don't know what HD I had in the MBP. How can I find out?
    I just read a post :
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    This is pretty much the noise I have been hearing for about 4 weeks before the drive failed.
    F

  • Why doesn't my MBP recognize my DVI external display?

    After using my MBP and 30" Dell 3008WFP monitor for about 2 years... the system quit recognizing the display.
    No dropping the MBP, no software updates, no unusual activity, no cable changes... nothing. One day it works the next it doesn't.
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    Be aware that some printers do not have automatic drivers for mac and therefore you may need to get that from the internet... unfortunately most makers treat Windows as priority still!
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    Message was edited by: ryfar206
    Message was edited by: ryfar206

    Ok, the last bit of information I can add to this is that the only way to be sure the computer doesn't auto-shutdown, it has to be placed on a perfectly flat surface, such as a desk. If anyone else knows what might be wrong (my guess right now is something is wrong with the logic board), please let me know, otherwise I hope an Apple Store can help.
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    Message was edited by: ryfar206

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