I HAD A MASTER PASSWORD ON AND TOOK IT OFF - RECOVERED THE SYSTEM AND IT IS BACK BUT WILL NOT BE REMOVED - DOES NOT RESPOND

BECAUSE THE MASTER PASSWORD IS ON, NONE OF MY PASSWORDS ARE SAVING AND I CANNOT REMOVE THE MASTER PASSWORD EVEN THOUGH I KNOW WHAT IT WAS WHEN IT WAS ACTIVE. IT WILL NOT RESPOND TO REMOVE MASTER PASSWORD EVEN AFTER I ENTER THE PASSWORD ON FILE. I WOULD LIKE TO REMOVE IT SO THAT MY MAIL AND OTHER THINGS STORE MY PASSWORDS AND OPEN MORE EASILY.. WHAT DO I NEED TO DO TO MAKE THE MASTER PASSWORD GO AWAY - IT WASN'T SAVING MY PASSWORDS AT ANY POINT SO THERE IS NO POINT IN HAVING IT.

You lose the stored passwords if you reset the Master Password because you have forgotten it.
You normally remove the master password by changing the current MP to an empty string.
Can you View the passwords in the Password Manager?
*Tools > Options > Security: Passwords: "Saved Passwords" > "Show Passwords"
*http://kb.mozillazine.org/Password_Manager

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I consistently get this messsage and have to restart the system - "Firefox is already running, but is not responding. To open a new window, you must first close the existing Firefox process, or restart your system". When I look at the Task Manager no Fire

I consistently get this message and have to re'boot my system. "Firefox is already running, but is not responding. To open a new window, you must first close the existing Firefox process, or restart your system"
== User Agent ==
Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 6.1; Trident/4.0; GTB6.5; SLCC2; .NET CLR 2.0.50727; .NET CLR 3.5.30729; .NET CLR 3.0.30729; Media Center PC 6.0; .NET CLR 3.0.04506; InfoPath.2; Media Center PC 5.0; SLCC1)

'''Kill Application'''
In Task Manager, does firefox.exe show in the '''Processes''' tab?
See: [http://kb.mozillazine.org/Kill_application Kill Application]
'''Causes and solutions for Firefox hanging at exit:'''
[[Firefox hangs]]
[http://kb.mozillazine.org/Firefox_hangs#Hang_at_exit Firefox hangs at exit]
[[Firefox is already running but is not responding]]
'''Safe Mode'''
You may need to use '''[[Safe Mode]]''' (click on "Safe Mode" and read) to localize the problem. Firefox Safe Mode is a diagnostic mode that disables Extensions and some other features of Firefox. If you are using a theme, switch to the DEFAULT theme: Tools > Add-ons > Themes '''before''' starting Safe Mode. When entering Safe Mode, do not check any items on the entry window, just click "Continue in Safe Mode". Test to see if the problem you are experiencing is corrected.
See:
'''[[Troubleshooting extensions and themes]]'''
'''[[Troubleshooting plugins]]'''
'''[[Basic Troubleshooting]]'''
If the problem does not occur in Safe-mode then disable all of your Extensions and Plug-ins and then try to find which is causing it by enabling '''one at a time''' until the problem reappears. '''You MUST close and restart Firefox after EACH change''' via File > Restart Firefox (on Mac: Firefox > Quit). You can use "Disable all add-ons" on the Safe mode start window.

My 160GB ipod classic stopped whilst playing music and will not turn back on despite having almost a full battery. I have tried connecting to itunes and a docking station but will not turn on at all - HELP?!

My 160GB ipod classic stopped whilst playing music and will not turn back on despite having almost a full battery. I have tried connecting to itunes and a docking station but will not turn on at all - HELP?!
I've had this from new for 2 years, the battery life is excellent and lasts for days so I know it's not a power issue as it was fully charged that morning. No signs of connection in itunes, it's not showing as a connected device.
Can anyone please help?

Hi gscoops,
Welcome to Apple Support Communities.
You may find the steps in our iPod Troubleshooting Assistant helpful:
http://www.apple.com/support/ipod/five_rs/classic/
Best,
Jeremy

My iPad is frozen with a message on the screen that says "iCloud backup is full" and it gives me the option of cancel or settings but will not go to either one or allow me to exit the message

My iPad is frozen with a message on the screen that says "iCloud backup is full" and it gives me the option of cancel or settings but will not go to either one or allow me to exit the message. How can I restart? It will not let me turn off or doesn't help to plug into computer

Try a reset:
Hold the Sleep and Home button down until you see the Apple logo.
Data will not be affected.

This an IPOD I bought used. Everything else works fine. It syncs to my computer and plays my music but will not connect to the USB interface in my car. My wife's IPOD, which seems to be identical, works fine. Any ideas?

This an IPOD I bought used. Everything else works fine. It syncs to my computer and plays my music but will not connect to the USB interface in my car. My wife's IPOD, which seems to be identical, works fine. I should say it connects but then immediately disconnects. Any ideas?

Then my last suggestion is to Reset it, while connected to the BMW Audio.
Toggle the Hold switch, make sure you dont see the red mark when you do the next step
Reset the iPod -> Press Menu and Center button simultaneously for about 10 secs or till the Apple Logo comes ON
Then release the buttons
Select your preferred language.
Here is the Apple support Article on the 5Rs
http://www.apple.com/support/ipod/five_rs/classic/
Good Luck!

I pre ordered a album and it says purchased but will not download

I pre ordered a album and it says purchased and has been released but will not download

Hey Sspafford!
I have an article here that can help you with this issue:
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBooks Store purchase
http://support.apple.com/kb/HT1933
Thanks for being a part of the Apple Support Communities!
Regards,
Braden

How do i restore my wifi setting back to the factory settings? I have changed it somehow :/ and now my wifi will not connect. My Airport is on and showing full strength but will not connect.

How do i restore my wifi setting back to the factory settings? I have changed it somehow :/ and now my wifi will not connect. My Airport is on and showing full strength but will not connect.

Ok, if other devices are connecting but just not your MacBook then let's start troubleshooting the MacBook to possibly find out why.
Please try each of the following, in order, until hopefully resolved:
Note the following are excerpts from an OS X Daily article.
* Turn Airport on & off – You can do this via the Airport menu bar or from the Network Preferences. This is the first thing you should try when troubleshooting Mac wireless problems.
* Make sure Wireless/Airport card software & firmware is up to date – This is usually done just by going to the Software Update menu, if there are any updates available for your Mac or Airport, install them.
* Delete and recreate connection – Try deleting and recreating/reestablishing the wireless connection, sometimes a setting can be corrupted and this may fix it.
* Create a new Network Location – Similar to the above suggestion, try creating a new and different wireless network location to see if it resolves the connection problems.
* Change DHCP auto settings to manual – sometimes there is a problem with the DHCP server, and if you manually set an IP address on the network you can be fine. Remember to set the IP to a high number so it wouldn’t interfere with other DHCP machines. As long as you have the subnet mask, router, and DNS settings configured manually as well, this shouldn’t be a problem.
* Flush the DNS cache – Launch the Terminal and enter the following command onto one full line within the Terminal: dscacheutil -flushcache
* Zap the PRAM – Reboot your Mac and hold Command+Option+P+R during restart until you hear another chime, let the Mac boot as usual.
* Delete Wireless Config files – Delete com.apple.internetconfigpriv.plist and com.apple.internetconfig.plist files from ~/Library/Preferences and reboot
* Trash your home directories SystemConfiguration – Remove all files within ~/Library/Preferences/SystemConfiguration/ and then reboot your Mac.
* Reset your Mac’s System Management Controller (SMC) – For MacBook and MacBook Pro’s: Shutdown the MacBook/Pro, remove the battery, disconnect the power, hold the Power Key for 15 seconds. Replace the battery, reconnect power, and zap the PRAM and wait for 2 chimes before letting the keys go. Let boot as usual.

We installed Windows XP net framework KB982524 yesterday, and ever since then mozilla will not respond when we try to open it.

== Issue
==
I have another kind of problem with Firefox
== Description
==
We had a Windows XP net framework update yesterday KB982524, and ever since than when we try to log on to mozilla the program will not respond. We tried re-starting a couple of times with no luck.
== This happened
==
Every time Firefox opened
== yesterday June 23, 2010
==
== User Agent
==
Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 5.1; Trident/4.0; GTB6.4; Mozilla/4.0 (compatible; MSIE 6.0; Windows NT 5.1; SV1) ; .NET CLR 1.1.4322; PeoplePal 6.2; PeoplePal 3.0; .NET CLR 2.0.50727; IEMB3; .NET CLR 3.0.4506.2152; .NET CLR 3.5.30729; yie8)

I have a similar problem. I updated Firefox to 3.6.4 a few days ago. Then I tried to load Microsoft update KB982524. KB982524 would not load correctly. After that Internet Explorer will not start. I get a very brief flash of Internet Explorer running, then the window closes. So now I cant run Microsoft Update.
Windows XP SP3
Firefox 3.6.6
Internet Explorer 8

HT4623 i updated my iphone and trying to activate but its not responding

i updated my iphone and trying to activate but its not responding

Generally this is a sign that the iPhone had previously been
hacked/modified/jailbroken and the update relocked it to the
original wireless carrier. If this is the case, only that wireless
carrier can unlock your iPhone. You must contact them to see
if they offer unlocking and if you qualify.
Where did you acquire this iPhone?
What wireless carrier did you use before this problem?
Does the app Cydia appear on your iPhone?
What does it say when you look at Settings=>General=>About=>Carrier?

Why is my phone recieving messages and can make calls but will not send messages? my iphone keeps switching from 1x to 3g also..

my iphone is receiving messages and making calls but will not let me reply back to messages or go on the internet... It does keep switching from 1x to 3g also if that has anything to do with it? any help or people having same problem?

Hi Ashlygyrl - Let's get you back to business! May I have your zip code to reference the area? What model is your iPhone? Please try a soft reset by holding the Power and Home keys to restart device. I am eager to troubleshoot further with you!
Thank you,
YaleK_VZW
Follow us on Twitter @VZWsupport

I have installed photoshop elements 13 on my computer, I have window7. It says this computer does not support this. I have had it on here and it worked i had to un install it and re install now it will not work??

I have photoshop elements 13, It did open up till I had to un install it and re install it, now it is says I need windows 7 or later and I do have windows 7. Can you please help me?

uninstall, clean (Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6) and reinstall.
Downloadable installation files available:
Suites and Programs: CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4, CS4 Web Standard | CS3
Acrobat: XI, X | 9,8 | 9 standard
Premiere Elements: 13 | 12 | 11, 10 | 9, 8, 7 win | 8 mac | 7 mac
Photoshop Elements: 13 |12 | 11, 10 | 9,8,7 win | 8 mac | 7 mac
Lightroom: 5.7.1| 5 | 4 | 3
Captivate: 8 | 7 | 6 | 5.5, 5 | 1
Contribute: CS5 | CS4, CS3 | 3,2
FrameMaker: 12, 11, 10, 9, 8, 7.2
Download and installation help for Adobe links
Download and installation help for Prodesigntools links are listed on most linked pages. They are critical; especially steps 1, 2 and 3. If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.

My airport extreme (new-5th gen) connects to my iMac - and a PC laptop but will not connect to the internet, my ISP says that I have entered the correct modem ID and that I contact Apple supt as they do not support airport extreme...??

Any suggestions getting my modem (Speedstream 5200) talking to my new airport extreme? Airport Extreme says I do not have the correct user password for the modem but my IP provider says that I do and that they (Bell Sympatico) do not - in any case - support Airport Extreme and that I should talk to Apple Support...who do not come to the phone. So my computers see my new network and my Airport Extreme sees my computers but it cannot access the modem and therefore the internet. Any ideas?

The user manual for the Speedstream 5200 indicatest that it is a router....see link below.
http://www2.windstream.net/downloads/links/SpeedStream211.pdf
If the Speedstream is acting as a router, then the AirPort Extreme must be configured in Bridge Mode to avoid having two routers in series on your network....which would certainly cause IP address conflicts and connection issues.
To configure the AirPort Extreme in Bridge Mode.....
Open AirPort Utility - Click Manual Setup
Click the Internet icon
Connection Sharing = Off (Bridge Mode)
Update

Magic Mouse and Windows 7: Discovered but will not Connect.

Windows 7 (W7) can "Discover" the Magic Mouse (MM) but doesn't seem to be able to connect. Here is asolution.
1. Turn Off your MM.
2. Restart W7
3. Connect a "Wired" USB mouse. (My Track Pad would not Right Click.)
4. Open "Hidden Icons". (In the Right lower corner of your dispaly, in the "Tray" is a small "Triangle" icon. Mouse over this and you will see that this is the "Show Hidden Icons" icon. Click on it.)
5. You should now see a Bluetooth icon. This is the "Bluetooth Devices" icon. Click on it.
6. A Pop Up Menu appears. Click on "Add a device."
7. Turn on your MM.
8. Your MM should appear in the "Select a device to add to this computer." window.
9. It will probably just say "Mouse" or "Bluetooth Mouse" If you have used your MM before on your Mac, it may display your Mac's "Short User Name". This means that W7 has "Discovered" your MM.
10. Right Click on your displayed device.
11. Click on "Add device..."
12. Click on "Properties"
13. Select/Click on the "Services" tab.
14. Tick the "Box" for "Driver for mice, keyboard, etc. (HID)"
15. Click "OK" and exit.
Your MM should now work! Sort of!! Left & Right Click works and Up and Down scrolling works. Right & Left scroll does not.
Also, you will note that your MM becomes "Inactive" after a few seconds of disuse. Just give it a single Left click to get it going again. I've posted a solution to this problem in another post.

Thanks! That fixed my issues with my Apple bluetooth mouse and keyboard in Win7.

IPod touch recognizes it is plugged in and has low battery but will not charge no matter what it is connected to! Suggestions????

After a year of owning my iPod touch 4g it suddenly stopped charging on my computer and outlet addapter. It still shows the two pronged plug icon that recognizes the iPod is connected to something but even as the battery level goes below twenty percent it will not charge. Still functions well and even connects to iTunes.

If it is still under warrenty which you can find out from here or if you know it's under one year old bring it to the Apple Store.
https://selfsolve.apple.com/agreementWarrantyDynamic.do

Laptop computer frozen and trying to reboot but will not. How can I quit and restart?

How do I restart a computer that is frozen and tries to reboot and will not do anything else? Is there a way to shut it down to restart. I thought I remember there were some keys to shut down and restart.
We have disconnected the power and any external devics and no CD.

Press down on the Power button and hold it down for 5-10 seconds until the computer shuts down.

I HAD A MASTER PASSWORD ON AND TOOK IT OFF - RECOVERED THE SYSTEM AND IT IS BACK BUT WILL NOT BE REMOVED - DOES NOT RESPOND

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