I had installed i tunes 11.2.2.3(x64) in my windows 8 (x64) laptop. when i open it or when i connect my i phone 4 by using USB cable my system get restarts.Its showing a pop up message like " your pc ran in to a problem". This has happned 10 times for me.
hi
Hello there, gopidonepudi.
The following Knowledge Base article offers some great recommendations for the issue you seem to be describing:
iPhone, iPad, or iPod touch: Windows displays a blue screen message or restarts when connecting your device
http://support.apple.com/kb/TS1502
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro.
Similar Messages
-
This started happening around the beginning of this year. I contacted Apple Support and they worked with me on-line and over the phone. It happened again the next day. After it happened about 20 more times, I took it into the Apple Store and they decided to reinstall the OS. Since then, it has happened about 10 more times.
This has happened with and without attached devices or flash drives. It has happened on different wi-fi networks. It generally happens when I am navigating with the track pad or with a mouse. I don't recall ever leaving the room and returning to find the gray screen. In other words, it happens shortly after I have moved the cursor. I've noticed the pinwheel usually appears before the gray screen.
Any suggestions?Talbott Jones wrote:
I've noticed the pinwheel usually appears before the gray screen.
Bad sectors on the hard drive or failing drive, pinwheels usually means there is a delay of some sort from either the network or the storage drive, but not exclusive.
If you reboot to gray screen, hold the shift key down while rebooting, that may get you back in
Run through 1-16 here and get back to me if this is assisting you
mention your results and what you did
Step by Step to fix your Mac -
I have a 27" iMac mid 2011 2.7 GHz intel core i5 with OS 10.10.1. For about the last month when I shut down I get a window that says "Continue the installation Choose abort if you wish to cancel the installation ABORT YES". If I don't press anything or if I choose ABORT or Yes the message goes away and the computer shuts down. But the next time I use the computer and then shut down the message is back. I have looked to see if there are any downloads pending or if there are any updates trying to download. I am very puzzled.
Genieo Adware is installed. Removing it will help.
If you have another browser installed, use it.
If not, launch App store and get another browser for temporary use.
Remove it afterwards.
1. Use free AdwareMedic by clicking “Download ” from here
http://www.adwaremedic.com/index.php
Install , open, and run it by clicking “Scan for Adware” button to remove adware.
Once done, quit AdwareMedic by clicking AdwareMedic in the menu bar and selecting
“Quit AdwareMedic”.
or
Remove the adware manually by following the “HowTo” from Apple.
http://support.apple.com/en-us/HT203987
2. Safari > Preferences > Extensions
Turn those off and relaunch Safari to test .
Turn those on one by one and test. -
my iphone 4 does not appear in my(windows 7) lap top, when i connect i can hear the sound of usb connected, but its not appear in the itunes or computer, and its not charging when i connected to the laptop as well, bit confusing, help please
Take a look at this link, http://support.apple.com/kb/TS1538
-
When I repair disk permissions using Disk Utility and it says it's completed the task, I click on it again and it repairs more. This has been going on for hours now. Could there be that many wrong permissions? Should it get to "all repaired" eventually?
It's normal behavior. You don't have to worry about. Most of what's listed is just a report of what the utility finds., not necessarily that there is omething wrong.
If you want to find out more, read the link below, or see the More Like This links on this page.
http://support.apple.com/kb/TS1448?viewlocale=en_US -
How do I get features to show up in General Settings like iCloud and FaceTime and Location services to show up for Siri?
SADLY not as i downloaded an upgrad to my original PAGES/
i have in the meantim had to open www.icloud. then from there import the file that i am working on and then check on ipad if it uploaded/ yes it did.
but what a waste of time as it doesn not save any changes done automatically back in the cloud....
i am now downloading the new LION and hope that it will fix the problem
i cant find any other way. I was lead to believe that you wrote, it saved automatically, on to the cloud, you then opened anohter device in anotother country even, and the new file was there, waiting, in its latest version.......
and the same magic was supposed to happen in reverse.
It doesn't/
if i have to open a browser, go to www.icloud....why on earth did they not just leave us an icon to drop it in in that case?
I hope the new lion will help resolve the isssue/
any other ideas> keep em coming...thank you so much. -
When I click onto the firefox webbrowser, I get the message "firefox has stopped working, windows will close the application to find a solution to the problem."
I had this exact same problem. I found this fix and it worked for me.
Step 1:
Browse to C:\Program Files (x86)\Common Files\Apple\Apple Application Support and copy the filen named QTMovieWin.dll.
Step 2:
Browse and past that file into C:\Program Files (x86)\iTunes.
Hope this helps you. I wish I could remember where I saw this originally so I could thank them.
Good Luck.
Anthony -
Now it's stuck with the progress bar less than a quarter full. I have also tried resetting through itunes which works right up to the point where itunes states that it needs the passcode to be inputted into the ipad to connect to it. At which point it then sticks at the same progress bar point. HELP!! please, this ipad is really important to my work.
Well the term "hotlined" I have never heard before. In any case many states (like NY) just passed regulatory powers to the State Public Service Commission of which it may be called something different in your state. You could file a complaint with them. Or file a complaint with your state attorney generals office, they also take on wireless providers.
The problem here is the staff you speak to are poorly trained, in days gone by it took one call to them and they pulled up your account and see the error and had the authority to remove any errors. They did not remove legitimate account actions, but used their heads instead of putting a customer off or worse lying to the customer.
Its a shame you have to go through what you going through.
Good Luck -
I am getting an Error when I try to open Firefox that Says Firefox is already running, but is not responding. To open a new window, you must first close the existing Firefox process, or restart your system. This has happened several times recently. I deinstalld and reinstalled but am still getting the error. Any thoughts?
This happens to me as well. However, I have a shortcut on my desktop as well as my quick start bar. When this has happened to me, I can usually log back in without restarting, by using the shortcut on the desktop rather than the usual quick start bar.
I know this sounds weird, but it has worked for me about 80% of the time. -
Hi, i can't start up my photoshop program. Its showing a pop up error 6. how can i resolve it?
Hi, i can't start up my photoshop program. Its showing a pop up error 6. how can i resolve it?
Please refer:
http://helpx.adobe.com/x-productkb/global/error-licensing-stopped-mac-os.html
Regards,
Ashutosh -
When i m converting my 5d mark 3 footage from log and transfer fop 7 its showing an error
when i m converting my 5d mark 3 footage from log and transfer fop 7 its showing an error
when i m converting my 5d mark 3 footage from log and transfer fop 7 its showing an error
-
Hi there. There is a software Radio Javan that I had installed before and worked . But it is about a month that it can't be opened. I removed it once and installed again but doesn't work again. What should I do?
As when there is a problem with any other software, contact the software developer for the app.
-
What's going on with iCloud (MobileMe)? I'm able to sign in here, but I can't access mail on my Macbook Pro, iPhone, or work computer. I always get an authorization error (user-id or passwork wrong). This has been going on for almost a week now.
The single download means that you won't be able to redownload it from the store without paying, either on a computer's iTunes or an iOS device - it doesn't stop you from copying the audiobook to your other computers or syncing it to your iOS devices, you just can't redownload it. (I believe that they are all supplied to Apple by audible.com, so I assume that it's them requiring the one-time download.)
You can download audiobooks on your computer's iTunes and sync them to iOS devices, you do not have to buy them directly on the device (if you do then you can copy them back to your computer's iTunes library by connecting the device and using the File > Devices > Transfer Purchases menu option on your computer's iTunes).
What you are doing to sync them should work i.e.
- connecting the iPad to your Mac
- selecting the iPad on your Mac's iTunes
- selecting its Books tab and selecting the audiobooks that you want to sync to the iPad and syncing/applying that selection.
You should then get an audiobooks option in the Music app on your iPad. If they aren't appearing there then do they show in Settings > General > Usage > Music on the device - if you have audiobooks on the iPad then they should be listed there under an 'audiobooks' heading.
By 'restart the iPad' do you mean a soft-reset : press and hold both the sleep and home buttons for about 10 to 15 seconds (ignore the red slider), after which the Apple logo should appear - you won't lose any content, it's the iPad equivalent of a reboot.
You could also try closing its Music app via the iPad's taskbar : Force an app to close in iOS.
And do a soft-reset and retry syncing.
I assume that music and other items sync ok ? -
I have a 3rd gen Ipod touch. When I connect it to my Macbook pro to sync it with itunes, it doesn't show up on iTunes. When I connect my iPhone 6 to my computer it syncs, backs up, ect. How do I make this older iPod show up on my iTunes?
Hi ChristianHelpplz,
Thanks for visiting Apple Support Communities.
It seems like your iPod touch is not recognized by iTunes on your Mac, but your iPhone 6 is working normally.
I recommend starting with these steps to troubleshoot your iPod touch and connection with your Mac:
Check your USB connections
Unplug other USB devices from your Mac and try again.
Try a different USB port.
Try a different USB cable.
Restart your device
Restart your iOS device or reset your iPod.
Restart your Mac
Turn your Mac off and back on.
Update your software
Check for software updates on your Mac.
Check for an iTunes update.
Check your security software
If you have security software installed, learn how to resolve issues between iTunes and your security software.
From:
If you don't see your connected device in iTunes for Mac - Apple Support
If you've tried these steps and your iPod touch is still not recognized, try placing it into Recovery Mode next:
If you can't update or restore your iPhone, iPad, or iPod touch - Apple Support
Sincerely,
Jeremy -
I can use Mail at home, no problem. But when I travel, I can receive mail but not send it. I get a "server can't be reached" message. Yet when I send a photo using iPhoto, it gets sent. Help!!
To diagnose problems with Thunderbird, try the following:
*Restart the operating system in '''[http://en.wikipedia.org/wiki/Safe_mode safe mode with Networking]'''. This loads only the very basics needed to start your computer while enabling an Internet connection. Click on your operating system for instructions on how to start in safe mode: [http://windows.microsoft.com/en-us/windows-8/windows-startup-settings-including-safe-mode Windows 8], [http://windows.microsoft.com/en-us/windows/start-computer-safe-mode#start-computer-safe-mode=windows-7 Windows 7], [http://windows.microsoft.com/en-us/windows/start-computer-safe-mode#start-computer-safe-mode=windows-vista Windows Vista], [http://www.microsoft.com/resources/documentation/windows/xp/all/proddocs/en-us/boot_failsafe.mspx?mfr=true" Windows XP], [http://support.apple.com/kb/ht1564 OSX]
; If safe mode for the operating system fixes the issue, there's other software in your computer that's causing problems. Possibilities include but not limited to: AV scanning, virus/malware, background downloads such as program updates.
Maybe you are looking for
-
SOLARIS 2.5.1 = Bind Version??
Someone know what is the version of bind that run on sol 2.5.1? i`ve reinstalled my netra i with the recovery CD software, and i need to update the version of bind, someone know if the administration software will work with this new version of bind (
-
How do I change the color of an image while still keeping some detail within the image
I am trying to take a handprint such as the one below and change the color of the handprint to say a light pink (or any color) but I want to keep most of the detail of the fine lines that make this handprint unique. The lines could even just come ou
-
ACR doesn't show 5D MKII thumbnail images and won't go to just ACR without opening PS. My 1DS MKIII shows the image and does not have to open PS. Can you tell me if this will change for the 5D? OS Windows tried on 2 computers. Thanks
-
Hello all. I am trying to share a folio with my team mate so he can review it. I looked on the adobe site and it says you go to the menu in the folio producer panel and there is a share button, but oddly on mine there is not, whem I go to the menu I
-
Remote Database Connection On Windows 7
Hi I have installed Oracle 10g database on Windows 7 and i want to access EM (enterprise manager) from another machine on which windows xp os installed both are 32 bit Operating Systems. when i type complete url of remote machine EM but it time out a