I have $25 on my account but it won't let me buy anything because I forgot the security questions..what can I do?

Someone please help me

See Here > Apple ID: Contacting Apple for help with Apple ID account security
Ask to speak with the Account Security Team...
Or Email Here > Apple Support iTunes Store Contact

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I have money on my account but it won't let me buy anything...

Okay, so i've bought a $15.00 itunes card and redeemed it on the store. I got the message that it was valid and that it is now in my account. PROBLEM: I tried to download an app and it first says: buy or cancel. i press buy then it goes to payment info. required. i put my password in and click billing info... I don't know what to do from here... I have money on my account but it still asks for billing info... i have no credit card to put down so what do i do?

I have money on my account but it won't let me buy anything....
Yes it will.
In Canada, you cannot buy apps with iTunes gift certificates but you can buy music, tv shows and movies.

HT1918 Hello, I have a account but I can't buy anything because I forgot my security questions and my rescue email.

Hello, I have a account but I can't buy anything because I forgot my security questions and my rescue email.

If you can't remember your rescue email address (and seeing the reset link via steps 1 to 5 on this page doesn't help you remember it) then you will need to contact iTunes Support or Apple to get the questions reset.
e.g. you can try contacting iTunes Support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Account Management , and then 'Forgotten Apple ID security questions'
or try ringing Apple in your country and ask to talk to the Accounts Security Team : http://support.apple.com/kb/HE57
When they've been reset you can then use the steps half-way down this page to view (or change/add) your rescue email address for potential future use : http://support.apple.com/kb/HT5312 . Or you could change to 2-step verification : http://support.apple.com/kb/HT5570

Hello everyone I cannot buy anything because I forgot my security questions so it sends a email with the reset info but I never get the email what do I do?

I cannot buy anything because it asks me to answer my security questions but since I forgot the answers to them I click the I forgot button and it tells me an email has been sent containing reset information however I never receive these emails so I can buy anything please help!

Reset Security Questions
http://support.apple.com/kb/HT5312
If you can't solve problem, call Apple to help reset your Security Question.
http://support.apple.com/kb/HT5699

So I entered a new card to my account and it won't let me buy anything ask me to contact itunes support what do I need to do?

I just wanna be able to use my card to buy on itunes and says to contact support when I want to buy something

If you haven't already done so then you will need to contact iTunes Support (these are user-to-user forums) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

We have 10.71 in our account but itunes won't let us buy a 9.99 book... w'sup ?

we have 10.71 in our account but itunes won't let us buy a 9.99 book... w'sup ?

What country are you in ? e.g. in the US you might have sales tax to add to the listed price.

I had an itunes account on my old computer which broke and I signed in my account on my new computer, i redeemed a $50 card on it but I cannot purchase songs or apps because i forgot my security questions, what should I do?

I had an itunes account on my old computer which broke and I signed in my account on my new computer, i redeemed a $50 card on it but I cannot purchase songs or apps because i forgot my security questions, what should I do?

Copy everything from the old computer or your backup copy of your old computer to your new one.
Type "move itunes library from pc to mac" or similar into the google search bar.

Hi I just bought an iTunes to card to purchase music but it won't let me download anything because I can't remember my security question I'm trying to get my credit card info off

Hi I just bought an iTunes to card to purchase music but it won't let me download anything because I can't remember my security question I'm trying to get my credit card info off

If you can't get the answers emailed to you, phone Apple from a number listed in article HE57 and ask for the Account Security team.
(95160)

HT5312 I dont freakin understand. I cant buy anything because I forgot the answers to my securlty questions,and I cant set up a rescue email account because I exhausted my attempts. So how do I set up a rescue email? How rediculous

I dont freakin understand. I cant buy anything because I forgot the answers to my securlty questions,and I cant set up a rescue email account because I exhausted my attempts. So how do I set up a rescue email? How rediculous

Some Solutions for Resetting Forgotten Security Questions: Apple Support Communities

I have money on my account, but it won't let me purchase any songs because of an old credit card asking for verification, so how do I get it off?

I Have $13.60 on my itunes account from a gift card, but it won't let me purchase any songs because of a credit card I used to have on the account. There's no money on the credit card, and I want it to go away so I can purchase songs again.

What exactly happens when you try to buy something ? If you've already removed the card from your account then iTunes shouldn't be asking for any details about it.
If you log into into your account is the card still shown . On your computer's iTunes you should be able to edit your payment info by going into the Store > View Account menu option and logging into your account, and on your account's details page there should be a payment link. If you are doing it on your phone then tap on your id in Settings > iTunes & App Store and tap on 'View Apple ID' on the popup and log into your account - that should also give you a payments link on your account's page.
Changing payment info : Change or remove your payment information from your iTunes Store account (Apple ID) - Apple Support

HT201209 I tried to use my iTunes account for the first time but it won't let me purchase anything because idk my security question. what do I do now?

I tried to purchase something on my iTunes account for the first time but idk my security question. what do I do now?

Frequently asked questions about Apple ID
http://support.apple.com/kb/HE37
My Apple ID
https://appleid.apple.com

I know my e-mail and password but forgot my security questions, What can i do?

i know my e-mail and password but forgot my security questions, and im not able to access my app store account, what can i do

Click here for information. If you can't get the answers emailed to you for some reason(the email may take a few hours to arrive), contact the iTunes Store staff via the link in that article.
(81755)

HT201303 I cannot purchase anything using my apple account because I forgot my security questions. Can you please help me?

I forgot my security answers to my questions and cannot access or purchase anything. Please help
<Email Edited by Host>

Reset Security Questions
Frequently asked questions about Apple ID
Manage My Apple ID
Or you can email iTunes Support at iTunes Store Support.
If all else fails:
1. Go to: Apple Express Lane;
2. Under Product Categories choose iTunes;
3. Then choose iTunes Store;
4. Then choose Account Management;
5. Now choose iTunes Store Security and answer the bullet questions, then click
      Continue;
6. Sign in with your Apple ID and press Continue;
7. Under Contact Options fill out the information and advise iTunes that you would
      like your security/challenge questions reset;
8. Click Send/Continue.
You should get a response within 24 hours by email.
In the event you are unsuccessful then contact AppleCare - Contacting Apple for support and service.
Another user had success doing the following:
I got some help from an apple assistant on the phone. It is kind of round about way to get in.
Here is what he said to do and it is working for me...
a. on the device that is asking you for the security questions go to "settings", > "store" >
      tap the Apple ID and choose view"Apple ID" and sign in.
b. Tap on payment information and add a credit/debit card of your preference then select
      "done", in the upper right corner
c. sign out and back into iTunes on the device by going to "settings"> "store" > tap the
      Apple ID and choose "sign-out" > Tap "sign -in" > "use existing Apple ID" and you
      should be asked to verify your security code for the credit /debit card and NOT the
      security questions.
d. At this time you can remove the card by going back in to edit the payment info and
      selecting "none" as the card type then saving the changes by selecting "done". You
      should now be able to use your iTunes store credit without answering the security
      questions.
It's working for me ...I just have to put in my 3 digit security pin from the credit card I am using.
Good Luck friends!

I made my account 6 years ago and can't remember the security questions. I also haven't set a rescue email. It won't let me buy anything until I answer the questions. What do I do?

I can't remember the security questions I created 6 years ago and can't buy anything anymore. I don't have a rescue email either, so I'm stuck.

Click here and request assistance.
(75676)

I recently got a new iPod and I have money on my account but it won't let me use it unless I answer security questions but the questions aren't mine so how do I fix it

I cannot purchase items because it's says since it's the first time I'm purchasing items on this device so I have to answer security questions but it's not my security questions

If it is your Apple ID account you should know the answers...if you cannot remember, contact AppleCare at http://support.apple.com/kb/HE57 and ask to speak with the Account Security Team, or the site from http://support.apple.com/kb/HT5699

I have $25 on my account but it won't let me buy anything because I forgot the security questions..what can I do?

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