Hello everyone I cannot buy anything because I forgot my security questions so it sends a email with the reset info but I never get the email what do I do?

I cannot buy anything because it asks me to answer my security questions but since I forgot the answers to them I click the I forgot button and it tells me an email has been sent containing reset information however I never receive these emails so I can buy anything please help!

Reset Security Questions
http://support.apple.com/kb/HT5312
If you can't solve problem, call Apple to help reset your Security Question.
http://support.apple.com/kb/HT5699

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HT1918 Hello, I have a account but I can't buy anything because I forgot my security questions and my rescue email.

Hello, I have a account but I can't buy anything because I forgot my security questions and my rescue email.

If you can't remember your rescue email address (and seeing the reset link via steps 1 to 5 on this page doesn't help you remember it) then you will need to contact iTunes Support or Apple to get the questions reset.
e.g. you can try contacting iTunes Support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Account Management , and then 'Forgotten Apple ID security questions'
or try ringing Apple in your country and ask to talk to the Accounts Security Team : http://support.apple.com/kb/HE57
When they've been reset you can then use the steps half-way down this page to view (or change/add) your rescue email address for potential future use : http://support.apple.com/kb/HT5312 . Or you could change to 2-step verification : http://support.apple.com/kb/HT5570

I can't buy anything because I forgot my Security Answers!!

Dear people,
Please help me out!
Yesterday I bought a 25 euro iTunes card and redeemed it on my account.
Then I wanted to buy some apps and games but it seems like it is not working.
They are asking for my Security Answer that I forgot!
Okay I wanted to reset it so It sent a mail to the wrong alternative email address!
I can't get into that email address because I forgot the password.
Ok so I have put a new alternative email address but there is no option to send a reset thing to that email..
Please help me out, some apps are cheap at the moment and I want to buy them fast.
I have scheduled a call with Apple Support at 10:30 today, but they didn't call me.. while I was waiting like 2 hours.
I lost hope and I am a bit disappointed.. Can somebody please help me out?
Yours faithfully,
Furkan Darici

Alternate emaiI addresses are not used for resetting security questions, only your rescue email address is. If you don't have access to your rescue email account (you won't be able to change the address until you can answer your questions) then you will have to contact Support in your country to get the questions reset.
Contacting Apple about account security : http://support.apple.com/kb/HT5699
When they've been reset you can then use the steps on this page to update your rescue email address for potential future use : http://support.apple.com/kb/HT5620

I can't purchase anything because I forgot my security question

I don't know my security questions.

See Kappy's great User Tips.
See my User Tip for some help: Some Solutions for Resetting Forgotten Security Questions: Apple Support Communities https://discussions.apple.com/docs/DOC-4551
Rescue email address and how to reset Apple ID security questions
http://support.apple.com/kb/HT5312
Send Apple an email request for help at: Apple - Support - iTunes Store - Contact Us http://www.apple.com/emea/support/itunes/contact.html
Call Apple Support in your country: Customer Service: Contacting Apple for support and service http://support.apple.com/kb/HE57
 Cheers, Tom

HT201363 What do I do if I have redeemed an iTunes card in an account, but cannot buy anything because I cannot remember my security question answers?

What do I do if I have redeemed an iTunes card in an account, but cannot buy anything because I cannot remember my security question answers?

tankyoo

HT5312 I dont freakin understand. I cant buy anything because I forgot the answers to my securlty questions,and I cant set up a rescue email account because I exhausted my attempts. So how do I set up a rescue email? How rediculous

I dont freakin understand. I cant buy anything because I forgot the answers to my securlty questions,and I cant set up a rescue email account because I exhausted my attempts. So how do I set up a rescue email? How rediculous

Some Solutions for Resetting Forgotten Security Questions: Apple Support Communities

I got a new laptop and I cant buy songs because its asking me security questions i didnt set, what do i do, I got a new laptop and I cant buy songs because its asking me security questions i didnt set, what do i do

I got a new laptop and I cant buy songs because its asking me security questions i didnt set, what do i do, I got a new laptop and I cant buy songs because its asking me security questions i didnt set, what do i do

If you've never set them then are you able to log into your account via the 'manage your Apple ID' button/link on http://appleid.apple.com, click on 'Password and Security' on the left-hand side of the page that you are taken to, and can you then set them on the right-hand side of that screen ?
If not then is there a reset link beneath the two questions that show on that screen ? The link will only show if you have a rescue email address (which is not the same thing as an alternate email address) set up on your account.
If you don't have a rescue email address (you won't be able to add one until you can answer your questions) then you will need to contact iTunes Support / Apple in your country to get the questions reset.
Contacting Apple about account security : http://support.apple.com/kb/HT5699
When they've been reset (and if you don't already have a rescue email address) you can then use the steps half-way down this page to add a rescue email address for potential future use : http://support.apple.com/kb/HT5312

I had an itunes account on my old computer which broke and I signed in my account on my new computer, i redeemed a $50 card on it but I cannot purchase songs or apps because i forgot my security questions, what should I do?

I had an itunes account on my old computer which broke and I signed in my account on my new computer, i redeemed a $50 card on it but I cannot purchase songs or apps because i forgot my security questions, what should I do?

Copy everything from the old computer or your backup copy of your old computer to your new one.
Type "move itunes library from pc to mac" or similar into the google search bar.

Goodnight buy "CREATIVE CLOUD - INDIVIDUALS - FULL" annual plan prepaid debit my credit card for 599.88 dlls year, already authorize and charge the amount the card twice and I never get the confirmation of the purchase by you (ADOBE) as if he had not boug

Goodnight buy "CREATIVE CLOUD - INDIVIDUALS - FULL" annual plan prepaid debit my credit card for 599.88 dlls year, already authorize and charge the amount the card twice and I never get the confirmation of the purchase by you (ADOBE) as if he had not bought anything despite what the charge generated in TWO OCCASIONS.
As one refund request and the remaining as active, THANK YOU for your attention.

Adobe contact information - http://helpx.adobe.com/contact.html may help
-http://helpx.adobe.com/adobe-connect/adobe-connect-phone-numbers.html
-orders, returns http://helpx.adobe.com/x-productkb/global/phone-support-orders.html
-says 800-443-8158 for payment problem in https://forums.adobe.com/thread/1551495

I cant download songs because i forgot my security questions, and i dont have a rescue adress

I Have been trying to download songs but i can because i forgot my security question answers, and i dont have a rescue email adress to change the answers

Alternatives for Help Resetting Security Questions and/or Rescue Mail
     1. If you have a valid rescue email address, then use this procedure:
         Rescue email address and how to reset Apple ID security questions.
     2. Fill out and submit this form. Select the topic, Account Security. You must
         have a Rescue Email to use this option.
     3. This is the only option if you do not already have a valid Rescue Email.
         These are telephone numbers for contacting Apple Support in your country.
         Apple ID- Contacting Apple for help with Apple ID account security. Select
         the appropriate country and call. Ask to speak to the Account Security Team.
     4. Account security issues almost always require you to speak directly to an
         Apple representative to securely establish your identity as the account holder.
         You can set it up so that Apple calls you, either immediately or at a time
         convenient to you.
            1. Go to www.apple.com/support.
            2. Choose Contact Support and click Contact Us.
            3. Choose Other Apple ID Topics and choose the appropriate topic for
                your issue.
            4. Follow the onscreen instructions.
         Note: If you have already forgotten your security questions, then you cannot
         set up a rescue email address in order to reset them. You must set up
         the rescue email address beforehand.
Your Apple ID: Manage My Apple ID.
                        Apple ID- All about Apple ID security questions.

TS2446 My account was disabled because I forgot my security question answers how do I fix this problem?

My account was disabled because I forgot my security question, how do I fix this problem

Click here and request assistance.
(74911)

I forgot my security questions answers... How can I reset them? I cannot see "send an email to your rescue email address to reset your security questions and answers"

I forgot my security questions answers... How can I reset them? I cannot see "send an email to your rescue email address to reset your security questions and answers"

Call AppleCare & ask to talk to "Account security".

I need help changing my security information because i forgot it and i clicked forgot your answers on the apple website and its sopost to send me an email saying how to reset it but i never got an email

i need help changing my security information because i forgot it and i clicked forgot your answers on the apple website and its sopost to send me an email saying how to reset it but i never got an email.

Contact iTunes support:
http://www.apple.com/support/itunes/contact/

HT204074 cannot buy anything because ID disabled

My friend cannot buy anything from itunes store because error message states Apple ID disabled. All info updated & current and PC accepted. Any ideas?

Hi Ladybug,
Follow the troubleshooting/fix steps in the article below:
http://support.apple.com/kb/HT1212
Cheers,
GB

HT201303 I cannot purchase anything using my apple account because I forgot my security questions. Can you please help me?

I forgot my security answers to my questions and cannot access or purchase anything. Please help
<Email Edited by Host>

Reset Security Questions
Frequently asked questions about Apple ID
Manage My Apple ID
Or you can email iTunes Support at iTunes Store Support.
If all else fails:
1. Go to: Apple Express Lane;
2. Under Product Categories choose iTunes;
3. Then choose iTunes Store;
4. Then choose Account Management;
5. Now choose iTunes Store Security and answer the bullet questions, then click
      Continue;
6. Sign in with your Apple ID and press Continue;
7. Under Contact Options fill out the information and advise iTunes that you would
      like your security/challenge questions reset;
8. Click Send/Continue.
You should get a response within 24 hours by email.
In the event you are unsuccessful then contact AppleCare - Contacting Apple for support and service.
Another user had success doing the following:
I got some help from an apple assistant on the phone. It is kind of round about way to get in.
Here is what he said to do and it is working for me...
a. on the device that is asking you for the security questions go to "settings", > "store" >
      tap the Apple ID and choose view"Apple ID" and sign in.
b. Tap on payment information and add a credit/debit card of your preference then select
      "done", in the upper right corner
c. sign out and back into iTunes on the device by going to "settings"> "store" > tap the
      Apple ID and choose "sign-out" > Tap "sign -in" > "use existing Apple ID" and you
      should be asked to verify your security code for the credit /debit card and NOT the
      security questions.
d. At this time you can remove the card by going back in to edit the payment info and
      selecting "none" as the card type then saving the changes by selecting "done". You
      should now be able to use your iTunes store credit without answering the security
      questions.
It's working for me ...I just have to put in my 3 digit security pin from the credit card I am using.
Good Luck friends!

Hello everyone I cannot buy anything because I forgot my security questions so it sends a email with the reset info but I never get the email what do I do?

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