I have a ipod touch 5 gen and my charger isnt working ive had my ipod for 8 months is there anyway i could get a new charger(the wire) without paying?if so where should i go? :)
so ive had my ipod touch 5 gen for 8 months and the charger i got with my ipod has stoped working is there anyway i could get a new charger(the wire) without paying any money? if so where do i go? i still have my reciept of my purchase btw
Also if anyone lives in Auckland(NZ) where is the apple store or do you know any other stores in auckland that can get a charger from that are apple certified
Thanks
The cable carries the same warranty as the device with which it came. Bring it to Apple. If a hardware defect is noted (and not misuse) then the cable will be replaced.
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i was downloadin the new software to mi ipod touch 4 gen and it was very slowso i had to cancel the download of the software and i had to synk some stuf but when the synk was done it sed the ipod moyses"s ipod cannot synced anankhown error occurred(13019)
Try:
iTunes: Error 13019 during sync -
my iphone 5 died last night while I was sleep. I have had it on charge all day and still has not came back on. I also tried to hold the sleep/home button. Is there anyway I could get my phone back on?
Did you try to connect in recovery mode, explained in this article?
If you can't update or restore your iOS device -
My iPhone 4s is stuck on the "connect to itunes" whenever I tried to turn it on. But at the moment I don't have a computer and I really need my phone on right at this moment. Is there anyway I can get it to turn on without a computer??! Thanks!
i tried to connect it but it didnt work...nothing changed...
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Hello all, I could use some help with my iPhone 4, I hope this is the best place to ask!
The Problem:
I want to do a full backup of my iphone to either itunes or to icloud. Unfortunately the iphone got wet and isn’t working properly. The phone turns on and still works, but the touch screen no longer works. I have a passcode lock on the phone so iTunes will not allow me to backup it up until I type in the passcode (which I cannot physically do). WiFi had been turned off before it got wet so it won’t connect to any known WiFi networks either to backup automatically to iCloud.
What happened:
I had been travelling for 6 months and went tubing on a river with my iphone in a dry bag. Unfortunately the dry bag failed and filled with water ruining my iphone.
What I’d like to do:
It’s an old phone and I was planning on buying a new iPhone anyway. I would love to do a full backup to either iCloud or to my computer so when I get a new iPhone I don’t lose anything. I’ve already connected it to my PC and downloaded all the photos and videos off the phone so at least I haven’t lost that, but I would like to be able to recover all the text messages, WhatsApp messages and notes I had created during my 6 months of travel.
The last time it was backed up to my pc or to icloud was in April, so there are 6 months worth of very meaningful data I would love to keep to remind me of my travels!
Is there anyway to force a full backup of the iPhone without typing in my passcode lock or is there anyway to force it to connect to a WiFi network so the phone can backup to iCloud??
iTunes recognizes the phone just now and I tried upgrading the phone to iOS7 in the hopes that it would first backup and then upgrade. Unfortunately all that happened is the phone upgraded to iOS7, but it didn’t backup to iTunes. Now the phone is stuck at the iOS7 welcome screen and I can’t do anything else with it.
Any ideas or tips would be welcome!
NOTE: This is NOT a jailbroken iPhone.If there is no other way around this, is there anyway to completely wipe the phone then??
The Apple store agreed to give me a new iPhone 4 as a warranty replacement for $150 (I travel a lot and I have a factory unlocked phone, so this is still worth it for me). But before I trade it in, I would like to make sure all my data is backed up on the device first.
When I try and restore the phone now on iTunes, it says I have to turn off Find My iPhone on the phone first before I can restore it. Now since I can't use the screen I can't really do that.
So how do I completely wipe the iPhone???
Thanks! -
Is there anyway i could get my ipod fixed even if somethings inside of it is damaged? Ex: Touchscreen, Camera//
Yes. Apple will repair it and their prices are:
http://www.apple.com/support/ipod/service/prices/#us
There are also third-party places like the following:
http://www.iresq.com/
http://www.digiexpress.us/biPadb_c_42.html?gclid=CLOUu5T106UCFcbc4AodwW3UlA
http://www.irepair.com/ipod-touch-glass.html -
My MacBook Pro got wet and I lost all of my childs photos from the day she was born. Is there anyway I could get these pictures back from my iCloud? I actually care more for getting the photos back than I do my laptop. Please help! Thank
Welcome to the Apple community khnkOliver.
I assume these photos, or at least not all of them weren't in photo stream.
You should be able to recover your photos from a back up. -
my screen broke and i can no longer see whats happening ive had my phone for 4 months and im under 1 year warranty im sure. they said it would cost me 200$ to replace the phone at the apple store
Apple's one year limited warranty covers hardware... not physical damage!
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my mac space was full, and i noticed that i had 10,000 images, so i deleted all of my images and emptied the trash, now i they don't appear on iphoto or anywhere, is there anyway i could get all of those images back so i can then store them in a device?
yes, its the macbook air and mac OS X 10.7.4, not sure how that goes, about the time machine and time capsule, i only started using it today, when they were already deleted, also read at the support and help of iphoto, that if you delete your images from the picture folder that the images will be corrupted permanently, does this mean there there is no actual way of getting them back?
Thanks for the help x -
I was downloading updates for Ipod touch 2nd gen and when the process was to the processing files point the screen changed and I wasn't given any idea as to whether the process was complete or not and if it was what was to be done next. I needed to reset the Ipod and now I am wondering what to do . Spend another Hour downloading and whatever amount on processing files and end up where I am now . Whats the next step in finding out what to do? This was the second attempt to do this with the first try happening the same except I am not sure how long the processing files part was.. Any suggestions as to what to try will be greatly appreciated.. Thanks
Likely a batter problem since high temperatures destroy a battery. I wold make an appointment at the Genius Bar of an Apple store to see what they say. It is free except for your time.
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I all,
the scenario is the following:
WIFI connection with TISCALI operator. Encryption made by WPA2 EAS with router SITECOM or tested also with another router DIGICOM with WPA TPK.
From December up to end of March the IPAD2 working perfectly serfing and downloading.
By two weeks it has a very strange behavour without have changed any configuration on IPAD or network:
with WIFI turned on it discover about 4 different ntw among them the mine, I successfully authenticate with psw the my ntw,
the IPAD2 start to run with Safari without problems, but after about 1 minutes, it stop to serf or download and answer that the Server cannot be reached or the page cannot be open, at the same time the signal is present on the icon of WIFI and it is strong.
This problem is systematic: If I dissasociate the ntw and then authenticate again I start to serf again for 1 minutes (more or less) and then it stops again, this occurs every time I authenticate the ntw after a disassociation.
I made some test changing the encryption from WPA2, WPA and also without encryption but the result was always the same, after about one minute the server seems to be for the IPAD2 no more reachable while the others PC and netbook connected to the same router continue to serf/download without problems!
I also tried to change the router with a DIGCOM that I did not use generally, but the behavour is always the same.
Since the IOS was the 4.3 revisin, I made the upgrade by means Itunes to IOS 5.1 succesfully installed.
But unfortunatelly all test repeted have had the same negative result with the same behavour!
Yesterday I tried to do the complete restore of the System but the tests had the same rsult.
I really don't know how to proceed, the problem started suddenly without any action from my side....is there someone that can help me?
Thanks MassimoLook at iOS Troubleshooting Wi-Fi networks and connections http://support.apple.com/kb/TS1398
iPad: Issues connecting to Wi-Fi networks http://support.apple.com/kb/ts3304
Additional things to try.
Try this first. Turn Off your iPad. Then turn Off (disconnect power cord) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
Change the channel on your wireless router. Instructions at http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
How to Quickly Fix iPad 3 Wi-Fi Reception Problems
http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
If none of the above suggestions work, look at this link.
iPad Wi-Fi Problems: Comprehensive List of Fixes
http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
Fix iPad Wifi Connection and Signal Issues http://www.youtube.com/watch?v=uwWtIG5jUxE
Cheers, Tom -
since i have updated my phone an the itunes on my laptop half of my songs have gone off the phone is there anyway of gettin them back thanks x
Welcome to the Apple Community.
You can re-download content purchased from the iTunes store (availability varies depending on location) using the purchased option at the bottom of the screen of the iTunes app (or video app) on your iOS device. -
i had a new lcd on it and when i got home i found out the wi-fi is not working on it i try to look for networks n its not even trying to find one can any1 help
- Try a reset. Nothing is lost
Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Power off and then back on your router
- Reset network settings: Settings>General>Reset>Reset Network Settings
- iOS: Troubleshooting Wi-Fi networks and connections
Try moving the iPod right next to the router. Maybe the antenna got disconnected. -
just like the headline says
No there arent and you have to be running 10.6.8 to upgrade to Mountain Lion (10.8.4). You would have to upgrade to upgrade to Snow Lepard (10.6) first then to Mountain Lion. It looks like Apple still sells Snow Lepard discs here:
http://store.apple.com/us/product/MC573/mac-os-x-106-snow-leopard -
So here's the thing: a few days ago I found the volume of the speaker on my phone going very low when I pick up the phone, I could barely hear anything. We took it to the store and was told that we'd pay $199 if wanting it replaced, or getting an iPhone 5 for $130 for a maxplan. Ok, so it's next to impossible for me to give up my plan cause you can't find a plan nearly as good as mines at this price. Then is there any other way to get apple to give me an iPhone 5 instead of 4S even for a expensive price??
No.
All warranty or out of warranty replacements are of the same model only.
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