I have Acr 7.4.0 installed and I can revise photos of Nikon D700 but not of D800. I need help!

I have installed ACR 7.4 and I can revise photos of Nikon D700 but I can not open photos of Nikon D800. I have reinstalled the ACR 7.4 but with the same result. How can I solve this?

Thanks for your reply. I found out when I use Nikon transfer to copy the NEF files from the memory card than Acr can´t read the files. But when I copy directly from the memory card to an archiv (not using Nikon transfer) than Acr can read the files. It seems that Nikon transfer is doing something to the NEF file

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