I have an erra message on my officejet 8500 pro.

HP Officejet Pro 8500 all in one printer, fax, scanner  Product #  CB022A
Operating system:  Window XP
Erra Message: Pump motor stalled
I have made no changes.  I did follow the trouble shooting guide. I unpluged the unit from the wall and the machine for 10 min . I then pluged it back in. It made no change. I repeated the same thing again. Then I cleaned the printer head by going to tools on the printer. Still no change. I do not know what else to do. Any Ideas???

I think you have already done the trouble shooting in this document, but take a look just in case:
Pump motor stalled
007OHMSS
I was a support engineer for HP.
If the advice resolved the situation, please mark it as a solution. Thank you.

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