Officejet 8500 pro Wireless problems

This week I bought an HP pro 8500 wireless printer.  I've never owned a wireless printer before, so I actually read the instructions and before installing the printer software, I ran the wireless wizard on the unit--entered the 10-digit WEP, which was accepted. Then within seconds the printer started to wig out. Cycles between "turn printer off and on", then after doing so, get "Improper Shutdown", as if I didn't use the power button to turn it off.
I'm running Windows Vista Premium SP1, and am using a 2wire 1800HG  modem/router with my ATT DSL--have a static IP, as my service was installed up in 1999, back when you had to live within five miles of a switching station. The connection is very stable, and as far as I know, only one update was done to the unit (remotely by a ATT tech) when I upgraded to PRO service.
Same thing happens when I try to connect via ethernet. When I turn the printer's radio off and connect via USB, it works fine, albeit wired. The printer's network diagnostic printout says it can't locate the SSID.
I'm dealing with HP support in India, and they have been OK,  have had me try all of the normal stuff (reset, not using power strip, etc), to no avail. Now they are going to access my set remotely, hopefully this morning. Any ideas what may be causing this? Could my router be incompatible?
Message Edited by dfword on 04-19-2009 03:06 AM
Message Edited by dfword on 04-19-2009 03:07 AM
Message Edited by dfword on 04-19-2009 03:09 AM
Message Edited by dfword on 04-19-2009 03:14 AM

The problem with some HP wireless printers (including the Officejet Pro 8500) and AT&T's 2WIRE DSL wireless-router is a known issue. For others reading this, the problem is that the printer FW faults when you connect the printer to the 2WIRE router (Ethernet or Wireless).
The work around is to use assign a static IP address to the printer. Here's one way to do this:
Unplug he telephone line from the 2WIRE router
Turn the power off on the 2WIRE router, wait 30 seconds, then turn the power back on.
Go through the normal process of connecting the printer to the 2WIRE device (Ethernet or Wi-Fi). The printer will not crash as long as the telephone line is disconnected from the 2WIRE device.
From the Officejet's front panel, access the "Advanced Setup" menu under "Network"
Select "IP Settings", acknowledge the warning and select "Manual IP Address"
Select "IP Address" and change the last IP address group (octet) to something higher or lower. Specifically for your 2WIRE router, select 192.168.0.60.
Press Ok and plug in the telephone line into the 2WIRE router.
Regards / Jim B / Wireless Enthusiasts
( While I'm an embedded wireless systems engineer at work, on this forum I do not represent my former employer, Hewlett-Packard, or my current employer, Microsoft )
+ Click the White Kudos star on the left as a way to say "thank you" for helpful posts.

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    My new macbook has been great except the wireless connection. I'm having problems keeping a wireless connection with it. I have a new USRobotics USR5461 wireless router with update f/w. The laptop is working fine when plug up with cat 5 cable. But when I connect to the wireless, about 5 mins later i lose connection and the SSID is not displayed. When I look again for it. I no where to be found. I'm able to see other routers thou. For some reason it see's allot of 2wire wireless router connection. I tried changing settings on the router, Channel-Auto, maxg154,WPA2 and WPA. For some reason it will not stay connected. I was thinking maybe it was the router. But i dont want to spend almost $200.00 on a apple wireless router if it has nothing to so with the router. I am only a few feet away when testing this. The router is in the same room. Also i know the internet connection is working because I am able to user the internet when it pluged up to the mac mini with cat 5 cable. I would be greatful for anyone's help.

    Lots of us are having the same issue after the 7-31 Airport update. Respond to this thread to keep it bumped!
    http://discussions.apple.com/thread.jspa?threadID=1066634&tstart=0

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