I have an iPhone which froze during software update to a picture of iTunes and USB cable. I have never loaded this device on my computer. How do I unlock the phone?
My iPhone froze while downloading a new update. The screen now shows a picture of iTunes icon and USB cable. How do I unlock the phone if I never registered the device on a computer?
Have you tried to restore the iPad back to factory settings from within the Setting App? You might also try and hard "reset" by holding the power button and the home button at the same time until the iPad 2 restarts.
Besides that, find a friend with a computer and try to update it from their comptuer, or if it is close and convenient go to the Apple Store and they will be able to help you.
Similar Messages
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my iphone 4s froze during software update. I have removed and reinstalled itunes, but still will not recognize it nor reset it. In the screen I can only see a pic of the usb cable indicating me to conect with itunes. have done it several times but still does not solve my issue. I cannot use the device at all. any suggestions?
Unable to Update or Restore
http://support.apple.com/kb/HT1808 -
My iPad Mini iOS7 is showing only Apple Logo which happened during software update. I tried to restore using iTunes but it asking me to response from iPad. But my ipad only shows apple logo. How can i response? How to solve this problem?
FORCE IPAD INTO RECOVERY MODE
1. Turn off iPad
2. Turn on computer and launch iTunes (make sure you have the latest version of iTune)
3. Plug USB cable into computer's USB port
4. Hold Home button down and plug the other end of cable into docking port.
DO NOT RELEASE BUTTON until you see picture of iTunes and plug
5. Release Home button.
ON COMPUTER
6. iTunes has detected iPad in recovery mode. You must restore this iPad before it can be used with iTunes.
7. Select "Restore iPad"...
Note:
1. Data will be lost if you do not have backup
2. You must follow step 1 to step 4 VERY CLOSELY.
3. Repeat the process if necessary. -
My new IPAD froze during software update thru itunes on my winows PC. The normal reset instructions holding the home and power buttons do not work. Itunes no longer recognizes my IPAD. What can i do?
See here -
Recovery Mode
http://support.apple.com/kb/HT1808
iPad not showing up in iTunes on a PC
http://www.apple.com/support/ipad/assistant/itunes/
iPad not showing up on a Mac
http://support.apple.com/kb/TS1591 -
I have lock iPhone 5 from Japan, i don't know from which carrier it is belongs to. currently I am in Saudi Arabia, how can i unlock the phone and use here)
<Personal information edited by Host>You can't.
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HT4623 I have an iphone 4 but no software update button. How do I update iOS?
I have an iphone 4 but no software update button. How do I update iOS?
iOS version prior to ios 5 do not include a way to update the iOS over the air on the device itself. You must use iTunes on the computer you normally sync with to complete the update.
Start iTunes on your computer and use the menu to check for updates. If an update to iTunes is available download and install it.
Then start iTunes on your computer and connect your iPhone. Select your iPhone in the left column of iTunes and select General in the right column. Scroll down to find Check for Updates. -
My phone was run over. It still works enough to see some of the screen but not the number pad. I cannot unlock the phone because I activated find my iphone. How can I unlock the phone so I can save my photos? Is there a way to unlock it from find my iphone. It was not backed up in iCloud. When I plug it into my computer, the computer tells me that I have to unlock it first. Help?
No I haven't synced my iPhone with the computer I'm currently using. The computer that I normally sync my iPhone with is being repaired.
I read a nearly identical question to mine (in which you answered) and I found my the answer. Thanks!
Now I have a few more questions: If I mail my broken iPhone to Asurion, will I be able to get my data off of my iPhone once Asurion has it? And what will happen to my old iPhone and the data on it if I activate my replacement iPhone? Will my broken iPhone just become de-activated and will the data be erased or lost or something? Could I still sync it (with the computer ir originally synced with) and back up the data?
Thanks. -
I am having trouble with my iphone, I updated it and when I turned on the screen the ituns and USB icon appear. I've tried to restore it but it sends me to the ituns icon right away and I dont know what to do.
you may have to do these stepps a few times http://support.apple.com/kb/HT1808
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HT201365 How do I unlock the phone after locking it through "Find My iPhone?"
How do I unlock the phone after locking it through "Find My iPhone?"
If you placed it in lost mode to lock it, sign into icloud.com, click on lost mode and turn it off. If it is locked with Activation lock you'll have to provide the password for the iCloud ID you are being prompted for in order to use it.
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I have a different Apple id on my PowerBook from that on my iMac and iPad. Photo Stream does not connect to my Powerbook. How do I change the Apple id in iCloud on my PowerBook? Will this link all 3 machines to PhotoStream?
You can't simply change the details.
In order to change your Apple ID or password for your iCloud account on your computer, you need to sign out of the account from your computer first, then sign back in using your updated details. (System Preferences > iCloud, click the sign out button) -
I use find my iphone but by mistake I locked it so how can I unlock the phone
I use find my iphone but by mistake I locked it so how can I unlock the phone.
If it has been Disabled after entering the wrong passcode - http://support.apple.com/kb/HT1212.
Unfortunately, you must restore it in iTunes on your computer. There is no way to retrieve a forgotten pass lock code.
You will need to Restore your device from the same computer that you most recently synced to. See - http://support.apple.com/kb/HT1414.
If it has been Disabled after entering the wrong passcode - http://support.apple.com/kb/HT1212. -
My iphone is in recovery mode, the itunes and usb cable symble displayed, does this mean that all data is lost or is there some way to recover the data on the phone.
Once the Device is asking to be Restored with iTunes... it is too late to save anything...
To minimise loss... Connect to iTunes on the computer you Usually Sync with and Restore from the most recent Backup...
http://support.apple.com/kb/HT1414 -
My iphone 4 is out of contract, how do i unlock the phone?
my iphone 4 is out of contract, how do i unlock the phone?
Contact the Carrier it was locked to. Only they can assist you.
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I've purchased a used iPhone 3g via similar site like eBay in Hungary.The phone is legal but no invoice was included.How could I unlock the phone?
cv.references wrote:
How could I unlock the phone?
ONLY the Carrier it is Locked to can unlock it.
No one here will know who that Carrier is.
The iPhone 3G can only run iOS 4.2.1 -
I did a recovery of my iphone4. After extracting, recovery and verifying completing, my iphone restarted. But still i can only see the picture with iTunes and USB port in the iphone 4. Only the emergency call is allowed.
After recovery and re-start of my iphone4 the itunes doesn't detect my phone. What should i do nowDFU Mode and restore again, if it doesn't work, well then...I suggest you try using a custom firmware maker (sn0wbreeze), NOT for the jailbreak, just to try and fix your phone.
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