I have an iPod  that when I try to update the Apps that are shown to need update-ding and when I indicated to have them updated I get a message "can not connect to App store". The ipod has been updateing until recently. I came still down load new App  and

I submitted my question but ran out of room in the box. I can still down load new Apps to my iPod touch AND update them but CAN NOT update the older Apps. that was on the iPod before the problem.
I have been to Three Apple Service Center stores - In Tulsa OK, Oklahoma City OK, Tacoma WA and NO ONE could tell me what is the problem OR what to do to correct it.  The Tech then tells me to get hold of the main Apple Service Center number. I tell them I already have and they still recommend going to them.
I have erased all information and started over as a new iPod Touch but the problem persists.
I have called the Apple Service number and they tell me to do everything that the the Tech's at the Apple Service center stores tried to do but DID NOT work.
After I spend a lot of time on the phone, I get told to make an appointment at a Apple Service center store so they can physically have hands on assistance. Come on folks I have already done that and they were of no help. When I say that, I get told that may be the only way I can get the problem resolved.
Surely there is someone out there that knows something about what is happening OR not happening with my iPod and provide a solution.
Thank You for your concideration

I submitted my question but ran out of room in the box. I can still down load new Apps to my iPod touch AND update them but CAN NOT update the older Apps. that was on the iPod before the problem.
I have been to Three Apple Service Center stores - In Tulsa OK, Oklahoma City OK, Tacoma WA and NO ONE could tell me what is the problem OR what to do to correct it.  The Tech then tells me to get hold of the main Apple Service Center number. I tell them I already have and they still recommend going to them.
I have erased all information and started over as a new iPod Touch but the problem persists.
I have called the Apple Service number and they tell me to do everything that the the Tech's at the Apple Service center stores tried to do but DID NOT work.
After I spend a lot of time on the phone, I get told to make an appointment at a Apple Service center store so they can physically have hands on assistance. Come on folks I have already done that and they were of no help. When I say that, I get told that may be the only way I can get the problem resolved.
Surely there is someone out there that knows something about what is happening OR not happening with my iPod and provide a solution.
Thank You for your concideration

Similar Messages

  • Getting message Can not connect to iTunes Store when updating apps

    I'm getting the message can not connect to iTunes Store when trying to update apps. I have tried troubleshooting in every way possible. Help please

    Saw this on another post.
    Applecare Senior Advisor Txx Bxxx (I have his contact info in an email he just sent) just confirmed with me that the problem people are having with the App Store not loading is an apple issue with there servers, ITS NOT YOUR IPAD so don't go restoring it!   It's not happening to everyone however but they are looking into it, its really hit or miss.
    In the meantime ...........
    The Complete Guide to Using the iTunes Store
    http://www.ilounge.com/index.php/articles/comments/the-complete-guide-to-using-t he-itunes-store/
    Can't connect to the iTunes Store
    http://support.apple.com/kb/TS1368
    iTunes: Advanced iTunes Store troubleshooting
    http://support.apple.com/kb/TS3297
    Best Fixes for ‘Cannot Connect to iTunes Store’ Errors
    http://ipadinsight.com/ipad-tips-tricks/best-fixes-for-cannot-connect-to-itunes- store-errors/
    Try this first - Reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons.
    This works for some users. Not sure why.
    Go to Settings>General>Date and Time> Set Automatically>Off. Set the date ahead by about a year.Then see if you can connect to the store.
     Cheers, Tom

  • I am using only one Apple ID. The problem, since iOS 6,  is the App Store purchased items screen just shows loading screen  it finally crashes or gives the error message 'can not connect to  Apple store'

    I am using only one Apple ID. The problem, since iOS 6,  is the App Store purchased items screen just shows loading screen  it finally crashes or gives the error message 'can not connect to  Apple store'

    I am using only one Apple ID. The problem, since iOS 6,  is the App Store purchased items screen just shows loading screen  it finally crashes or gives the error message 'can not connect to  Apple store'

  • Getting message: can not connect to iTunes store

    Getting a message when I try to log in to iTunes or app store.  Getting message can not connect to iTunes store.

    Saw this on another post.
    Applecare Senior Advisor Txx Bxxx (I have his contact info in an email he just sent) just confirmed with me that the problem people are having with the App Store not loading is an apple issue with there servers, ITS NOT YOUR IPAD so don't go restoring it!   It's not happening to everyone however but they are looking into it, its really hit or miss.
    In the meantime ...........
    The Complete Guide to Using the iTunes Store
    http://www.ilounge.com/index.php/articles/comments/the-complete-guide-to-using-t he-itunes-store/
    Can't connect to the iTunes Store
    http://support.apple.com/kb/TS1368
    iTunes: Advanced iTunes Store troubleshooting
    http://support.apple.com/kb/TS3297
    Best Fixes for ‘Cannot Connect to iTunes Store’ Errors
    http://ipadinsight.com/ipad-tips-tricks/best-fixes-for-cannot-connect-to-itunes- store-errors/
    Try this first - Reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons.
    This works for some users. Not sure why.
    Go to Settings>General>Date and Time> Set Automatically>Off. Set the date ahead by about a year.Then see if you can connect to the store.
     Cheers, Tom

  • I am trying to turn on iCloud, I get a message "can not connect to server". How do I connect to server?

    I can't get iCloud to turn on. When I try to start it I gat a message "can not connect to server". How do I start the cloud?

    So what model and year is your machine?
    Here are the requirements for ML:
    http://www.apple.com/osx/specs/

  • HT1689 I Live In Egypt, and Can not access Itunes Store from my Iphone or my Ipad, i get the message "can not connect to Itunes store", but i can access my app Store. Can someone help me pls.

    Please Help

    I also recently updated my Iphone to ios 6, And Some of my artwork is missing from my iphone. They r there on my Itunes but don't sync. Can you help me?

  • HT4623 iPad. Can not connect to iTunes Store when wishing to download App ?

    Recent problems with downloading Apps and updating of software. Message labels read respectively -
    "Can not connect with iTunes Store"
    "Unable to check software update due to error"
    Have I missed something obvious?

    The Complete Guide to Using the iTunes Store
    http://www.ilounge.com/index.php/articles/comments/the-complete-guide-to-using-t he-itunes-store/
    Can't connect to the iTunes Store
    http://support.apple.com/kb/TS1368
    iTunes: Advanced iTunes Store troubleshooting
    http://support.apple.com/kb/TS3297
    Best Fixes for ‘Cannot Connect to iTunes Store’ Errors
    http://ipadinsight.com/ipad-tips-tricks/best-fixes-for-cannot-connect-to-itunes- store-errors/
    Try this first - Reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons.
    This works for some users. Not sure why.
    Go to Settings>General>Date and Time> Set Automatically>Off. Set the date ahead by about a year.Then see if you can connect to the store.
     Cheers, Tom

  • After updating to iOS 5, i can not purchase apps. it says can not connect to iTunes store

    After upgrading to IOS 5, I can not purchase anything from the app store. I get the message "Can not connect to iTunes store". I am able to get updates from the app store only through my phone. Also, Game center I.D. wasn't accepted. It said the user name was already taken. Had to create a new one.
    Please help

    You might try to confirm that your messages are actually sending. I have the same problem, but my messages appear to be sending but are not actually being received.

  • Why I couldn't buy items in games, even thought I filled all of information in Payment. When I bought "gems" in Clash of Clan, it said that " can not connect with itunes store". Someone help me, please!

    Whenever I buy something in game, it says that " can not connect to itunes store". Why???? I fill all my payment information in app Store, bt I couldnt buy any thing. Why???

    Additonally, at this point I really want to talk to someone who cares about how a customer like I might feel in such a situation and when I call corporate would like to talk to someone who is interested in hearing my input as it really sucks to think I really don't feel like going to the store anymore and would rather just buy stuff on amazon or newegg these days instead;/  When I know how much i used to enjoy going into the store and getting friendly with kind staff who worked with me to get the best deal on the items I got--perhaps this was because it was at a more desperate time when Best Buys fate as a company was more precarious prior to price matching taking origin.  Also, on an aside, would like to add that obviously there is always the one or two people who go out of their way to make sure you have an excellent expeirenece so I am not trying to make any sweeping generalizations here.  In fact, I find the forum contributors to be among the most kind and helpful, but that might be because they don't have to deal with the now seemingly dreaded "pricematch" epidemic;D

  • At the moment I can use my apple Id on my iPod touch to connect to iCloud and IMessage and FaceTime but it doesn't work on App Store. Face to an error: can not connect to iTunes Store. What's wrong? My apple Id is working on my MacBook Pro as well.

    At the moment I can use my apple Id on my iPod touch to connect to iCloud and IMessage and FaceTime but it doesn't work on App Store & iTunes just on iPod  Face to an error: can not connect to iTunes Store. (Setting... itunes & app store)What's wrong? My apple Id is working on my MacBook Pro as well. And it was working on this iPod before resetting . Just after resetting I can not connect to App Store & iTunes and I can not instal any app even free apps

    Try
    Can't connect to the iTunes Store

  • TS1967 i have a problem when i try to update or install apps in my ipad, and a message come up says "can not connect to Itunes Store", anyone know why? please advise. however i had update all my detail of payment method.

    i have a problem when i try to update or install apps in my ipad, and a message come up says "can not connect to Itunes Store", anyone know why? please advise. however i had update all my detail of payment method.

    Settings > General > Reset > Reset Network Settings.
    Power cycle the router.
    Basic troubleshooting from the User's Guide is reset, restart, restore (first from backup then as new).  Try each of these in order until the issue is resolved.

  • Cleartune has updates available, but I keep getting a message saying "cannot connect to Itunes store"  all other updates work just fine?  The one app I paid for is the one that for some reason will not work.  How can I upgrade without buying it again?

    I loaded cleartune a while back, there are upgrades/updates available, which I'm trying to load.  When I choose update, it asks for my password, which I provide and I get a message saying "cannot connect to Itunes store"  I have many other apps I've loaded and upgraded just fine.  However this one, the one I actually wanted bad enough to pay for, is wanting me to delete it and buy another copy.  How can I update Cleartune without buying it again? 

    Hi all,
    This is a very interesting situation. I did try to update one of my apps within itunes as was suggested. That worked !!
    But then I noticed that I had 2 different logins that I must have created over the years. I almost forgot. I have a apple ID and an AOL ID. It seems that I purchased (actually they are all free) some apps with one ID and other apps with the other ID. I must have done this by accident.
    So when I log out of one of the IDs on my Touch and then log in with the other ID, I can update the apps.
    It seems that something changed on Apple's servers. It seems that until recently I was able to update free apps regardless of what ID I originally bought them with. Now it seems that's not the case. Apple must check this now.
    Now that I know what the issue is, I'll make sure I use one ID all the time.
    Thanks,
    Steve

  • Why is it when i try to download an app for my iphone 4s it says can not connect to itunes store?

    why is it when i try to download an app for my iphone 4s it keeps saying can not connect to itunes store?

    Unless there is an emerging issue with this, give this article a try:
    http://support.apple.com/kb/TS1368
    And you can always contact support through the express lane:
    http://www.apple.com/support/itunes/contact

  • HT4623 How come I can not use WIFI to update the new IOS in my iPhone 5 ? the screen pop up " you no longer connection to Internet " . And I won't be able to download any Apps using Wifi, the screen popup " can not connect to iTunes stores " ..

    I can not use Wifi at home to download Apps . The screen pop up " can not connect to iTunes Store " ?? I am using iPhone 5 . I used to be able to download any Apps before .
    I can not even download the new IOS which Apples sent to my phone to update . ???? Please help !!!
    My husband is using IPhone 5 and his phone is fine , he can use WIFI to download any apps or update any software from apple . Does that mean my phone have problem , not my WIFI right ???
    Now, I have to use my data plan to download any Apps which waste my money :( Thanks a lot !!

    Hello phonphon,
    We've got an article that can help restore your phone's connection to the iTunes Store while on your WiFi network.
    Can't connect to the iTunes Store
    http://support.apple.com/kb/TS1368
    Cheers,
    Allen

  • When trying to download apps recieve message stating can not connect to itunes store..why?

    When trying to download an app, I get the "can not connect to itunes store" in spite of   being signed in. What is blocking this? 

    You will need to contact iTunes Support, which you can do so via this link and ask them why the message is appearing (we are fellow users on these forums, we won't know why the message is appearing) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

Maybe you are looking for

  • Toshiba Satellite L555 freezing up! (Tech Head Challenge) Please Help!

    It's been happening lately. My Toshiba Satellite(windows 7 home permium 64 bits) has been freezing up with multiple, thin, multi-colored lines with a noise similar to when a sound track on a CD sticks or freezes and no mouse response or any kind of r

  • Firefox won't even open after using for 2 years

    I love mozilla, have been using it for 2 years when the other day in the morning then in the afternoon when I went to my laptop and clicked on the fox it said Firefox can't establish a connection to the server, I have internet access and can open exp

  • OT: how does the site do this

    Hi At these sites: www.pageflakes.com and www.netvibes.com they are able to drag and drop sections of the screen around from one area to another. Does anyone know how they do this and have any pointers to tutorials or 3rd party components? Thanks Bre

  • Replicating CRM org number ranges to ECC issue

    Hi, After saving the sales order in CRM system, I'm getting an error message that the number range of the CRM org unit is not defined in ECC. Can I get customization help with this replication issue please . Points will be given Many Thanks Deepak

  • Bad packet type

    I am running a JAVA applet which connects to Oracle. When I run the applet on my local machine with a local Oracle database everything runs fine. When I change the connect string and move it to the production server and then try to acces it through t